Its facilities, spread over three floors above Waitrose in Canada Square, include an expansive Crossfit-themed training area, a combat zone with a full-size boxing ring, a climbing wall, a swimming pool, fitness studios, a dedicated mind and body space and that’s before you even get to the weights and cardio machines.
Billed as Europe’s largest luxury health club, it boasts an unrivalled selection of classes featuring everything from treadmills and Olympic weightlifting to bodyweight HIIT, kettlebells and callisthenics.
Pick pretty much any exercise trend and, if it promises serious benefits, the Third Space’s Canary Wharf facility will pretty much have it covered.
Like Barry’s? then Third Space has Sweat X. Prefer spinning? Choose Hardcore Cycle or Just Ride. Enjoy Crossfit? There’s Yard WOD and so on.
It’s not unusual to have more than 45 classes timetabled on a given weekday for members to choose from – all included in the monthly fee.
Soon, however, that won’t be all they’re getting.
The Wood Wharf branch is set to open later this year
Third Space is set to open a new branch on the estate, with access for Canary Wharf members at no extra cost.
The club is essentially an extension on a second site to the facilities already on offer in Canada Square. It will have its own fully-stocked gym floor and swimming pool, but also a series of new classes..
“We have a great offering already, but the idea is that if a member can think of a type of class they’d like to do, then it should be available across the two sites,” said Gillian Reeves, head of group exercise at Third Space.
“There are a couple of things Canary Wharf doesn’t offer that Wood Wharf will, completing our full suite of facilities.
“We’ll have dedicated studios for hot Yoga and Reformer Pilates.
“They will be great spaces and we can’t wait to welcome our members into them.”
The Wood Wharf branch is expected to open in early summer, with preparations well underway.
The Wood Wharf branch will include a hot Yoga studio
“It’s massive for Canary Wharf,” said Alex Barsby, the new facility’s dedicated general manager.
“With both sites taken into consideration, it’s such a fantastic offering.
“The idea is to deliver extra facilities to what we already have at the existing site without duplicating too much of what’s already there.
“There will be more capacity – there’s a fully equipped gym with Eleiko free weights, a sled track, professional lifting racks, Pulse pin-loading machines with digital screens and cardio machines.
“Upstairs, there will be beautiful changing rooms where members can relax, unwind and get ready before venturing out into the city.
“There’s a 20m pool with a hydro pool and unisex sauna and steam room facilities, which is something new for the club on the estate and will be ideal for couples.
“There will also be poolside loungers and an experience shower that people can use after coming out of the sauna or steam room.
“Being above ground, there’s lots of natural light with windows all round the club, which is really fantastic and gives it a lovely feel.”
While the extra capacity will be of obvious benefit – especially to Tribe hotel guests, who can use the facilities – the chief attractions are perhaps the two new studios and the possibilities they bring.
A Reformer Pilates studio will host a range of classes
While Third Space Canary Wharf offers a programme of mat based Pilates classes and Yin, Hatha and Vinyasa Yoga at ambient temperatures, Wood Wharf will expand significantly on these.
“We’ll continue with all those classes,” said Gillian.
“But these new spaces allow us to offer more.
“The hot Yoga studio will be heated to between 32ºC and 35ºC – a really lovely temperature.
“We know from our other clubs that some people really want to escape to a warm place where they can feel that they’re sweating a bit.
“It can feel a bit more challenging because you have the heat to contend with and that puts your body under greater stress.
“The fact it’s hot and that you have to move and breathe, means you need to work with your mind – to use all the tools that your practice has taught you to focus on the positions.
“To keep things straightforward we’ll be programming the same forms as in the ambient studios but there are variations because we don’t dictate to our teachers the approach they should take.
“Everyone who teaches at Third Space has years of experience and the classes differ based on the way that they have been trained in Yoga.”
Perhaps the most significant addition to Third Space’s offering, however, is its decision to include a Reformer Pilates studio at Wood Wharf.
Third Space Wood Wharf will be included with membership at Canary Wharf
“This equipment is commonly used in smaller groups or one-on-one, but we’ve found there’s growing demand for bigger classes with lots of Reformers,” said Gillian.
“The challenge was to keep the authenticity of Pilates when creating these larger classes.
“To do that, we needed an expert and we found that in James Shaw who has been teaching for more than 10 years.
“He has a wealth of knowledge and experience and he’s really passionate about Pilates – he’s devoted his life to it.
“He’s developed our signature classes and we’ll be running Fundamental Reformer Pilates, Traditional Reformer Pilates and Dynamic Reformer sessions.
“We’ve dropped the word ‘Pilates’ from the last one, because it’s really movement exercises on the equipment and looks quite different from the traditional system, but members love it.
“We’ll also be offering Tower Pilates classes, where participants will work with the structure at the end of the equipment.
“It’s a really nice addition, as it’s a different way of working with the resistance springs.”
Alex added: “Third Space is an investment in yourself – the return you get can be life-changing.
“We really pride ourselves on the fact everything we do is member-assessed.
“We love this feedback and use it to constantly improve what we do and to provide what our members want.”
Membership at Third Space Canary Wharf, which will include the new Wood Wharf club currently costs £212 per month.
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
“Wharf Life newspaper was founded by Archant, a publishing company, to serve the area around Canary Wharf,” states ChatGPT 3.5, confidently, when asked who created this paper.
It sounds plausible, going on to say: “Archant is a well-established media company with a history of creating local newspapers and publications”.
This demonstrates one of the issues inherent with AI large language models. They are prone to making things up.
Wharf Life was founded by Massey Maddison Ltd in 2019 and has no connection to Archant – a business that used to run the East London And Docklands Advertiser before it collapsed into administration and was subsequently taken over by US-owned media firm Newsquest.
Imagine, for a minute, that my question had been about something much more important than the vanity of asking about this newspaper – that the answer given might have serious consequences for me or the organisation I’m contacting through a chatbot.
With AI finding its way into all sorts of areas of life – including Newsquest’s reporting, incidentally – trust becomes an issue that should be uppermost in the minds of those interacting with it, either as readers or customers.
It’s a topic that’s been on the mind of Chris Ezekiel and his team at Creative Virtual for some time.
He founded the conversational artificial intelligence company on the Isle Of Dogs 20 years ago, investing its profits to grow it into a global business that won the Queen’s Award For Enterprise in 2017.
Now based in Canary Wharf, the firm is considered a leader in its field, competing with the likes of Microsoft, IBM and Google in a sector that until 12 months ago was largely below the public radar.
That all changed in 2022 with the public release of ChatGPT – an event that sent the world giddy with the prospect of what large language models might be capable of.
“It’s been a seismic shift for our sector,” said Chris, who is based at 25 Cabot Square.
“We’d been looking at these models for about three years but everybody was surprised by the impact that this launch by OpenAI had.
“What’s been amazing has been the proliferation of other big companies coming out with their own competitive versions.
“One of the things about running an independent company in the way we do is that you have to keep making profit to invest.
“This makes the choices you make as founder and CEO more critical.
Chris’ business is always looking to the future of organisations’ interactions with customers and employees
“There are always ups and downs when running a company – my role is to make sure there are more highs than lows.
“However, our setup also means that we can take a longer term view when it comes to developing products, alongside the way we work with our customers and the commercial models we adopt.
“One of the things that’s been a massive success for us this year, strategically, is that we immediately offered all our customers completely free proof of concepts related to using this technology to serve their customers and employees – running large language models alongside our chatbot technology.
“It was about asking how they could be used and what the concerns might be.
“At launch, they were much more susceptible to getting stuff wrong and making things up with no way of telling where those errors came from.
“So it was about working with our clients to establish what the challenges were.
“Many had seen the models and thought they could save a fortune – writing stuff for them and answering their customers’ and employees’ questions.
“The business teams were focused on that but then they realised the risks associated with this technology and realised it would need to involve the legal and compliance teams.
“We literally saw companies developing solutions they wanted to deploy for real, while in parallel setting up ethical AI teams, who we were working with to address their concerns.”
Essentially, developing those proofs of concept meant Creative Virtual – which works with the likes of HSBC and Lloyds Banking Group – learnt a great deal about what it would take to make use of the things ChatGPT and other similar models were offering in large organisations.
“Three themes came out of this work – one is trust in the models and the content they create,” said Chris.
“The second is control – to use this technology, organisations need the ability to make sure they can override the models in certain cases.
“For example, if a customer wanted to replace a lost credit card, you need a very structured process that is compliant, trustworthy, accurate, reproducible and consistent – all of the things we’ve always provided as a company.
“There are ways to do this by training AI on the documents, policies, procedures and product information from a particular organisation.
“On top of that you can also create rules to override the model in certain circumstances.
“The Gluon release of our V-Person technology offers a blended approach – AI created content from large language models and human-curated content, which is perfect for organisations which are trying to create accurate, trustworthy interactions.
“The third theme that came up was experience. As a 20-year-old company, we know what it takes to act as AI consultants.
“We’ve had to change our company to be aware of all the different models that are out there.
“Some of these large language models are good at some things, but not so good at others so it’s our experience that allows us to help these large organisations, who want to understand how they can be used and the benefits.
“We’re focused on delivering the control and trust they need through our products and the expertise of our people, to take full advantage of this technology.”
The emergence of large language models has also broadened Creative Virtual’s approach as it explores different sectors and applications for its products.
“It’s changed the company a lot,” said Chris.
“We worked with an accounting company in Australia – MYOB – to use generative AI to create content with a human in control to sign it off.
“They’ve just won a major customer experience award having followed through on a proof of concept with us to create a project.
“That’s the joy we get from this kind of innovation – working very closely with customers who realise the benefits of what this tech can offer.
“This type of AI can provide lots of solutions for sectors such as healthcare and government too – any organisation that has lots of documents.
“Historically we’ve mostly been focused on customer services and resources for employees but we’re now starting to deploy solutions in sales.
“A classic case is what we’re doing on the travel side.
“Currently, if you walk into a travel agent, the person there helping to advise on a trip might sometimes refer to their own or a colleague’s experience.
“There’s no reason a chatbot couldn’t be used to do something similar – using content to show what other customers’ experiences of a destination have been like – an advocate that’s scaleable.”
Chris says companies are developing architecture to make interacting with multiple devices and services through AI possible – image by Matt Grayson
As for the future, Chris is excited by the prospect of further leaps forward too.
“I think the physical form of AI is going to be an interesting one, like having your own robot butler which interacts with the devices in your home, such as your fridge, to keep an eye on supplies, or your smart watch to monitor vitamin intake,” said Chris.
“I think that the future is joining up the AI to connected devices.
“People use the term hyper-personalisation, where organisations know lots of things about you.
“Even with issues of privacy, people often don’t mind revealing personal details if it improves their experience.
“In the future, you won’t even have to think about how you interact with the AI.
“People are already using their voices more to control devices.
“Organisations will know the context of the conversation you’re having and will switch to different channels, so you can start off on the phone, then move to the web, with everything seamlessly connected together.
“We’re starting to develop architecture that will make this really easy to do.
“The big companies we work with talk about the composable enterprise, where we can slot all these different systems together.
“Organisations then don’t have to worry what’s coming from this company or that firm – they can select the technology that’s best of breed, and platforms which create an overall digital customer experience.”
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
I first met Marcus Lyall beneath a flyover in Royal Docks.
It was December 2020, the wind was biting and various restrictions were in place thanks to the pandemic’s Christmas-cancelling second wave.
As a result, his epic installation Presence was attracting the attention of only a few, shifty passers-by.
Nevertheless, the piece remained the most impactful work of that year’s Join The Docks festival – with viewers performing short messages into a microphone then seeing them echo between the concrete pillars of the roadway, with visualisation courtesy of an urgent laser and plenty of smoke machines.
Had the times been normal, it would have been a blockbuster – recalling the success the artist had at Canary Wharf’s Winter Lights festival in 2017.
Then, On Your Wavelength – a series of 32 square LED-lit portals drew visitors in droves to Crossrail Place’s once empty shopping level.
This year, the Homerton resident is set to return to the estate for Winter Lights 2024 – with something much bigger than either of these creations.
Idle Time will be projected onto a 50sq m canvas formed by white-wrapped scaffolding behind Wood Wharf’s Union Square.
“The idea for it came from our lives today and how we’re encouraged very much to think about optimisation and efficiency – what we can fit into a day,” said Marcus, who works from studios at Fish Island near Hackney Wick.
“There have been various anthropological studies of pre-industrial societies and one of the things the scientists noticed when they went to hunter-gatherer cultures was the amount of time that people spent not doing anything.
“It feels right now, when everything is being optimised, that there is very little time for not doing anything, despite the fact that everything has apparently been made more efficient so we all have more leisure time.
Marcus Lyall’s On Your Wavelength from Winter Lights 2017
“To me, it doesn’t feel like that.
“The question now is: ‘Are you spending your free time productively?’.
“With Idle Time, there are three elements connected to efficiency and productivity.
“Firstly there’s the backdrop – Canary Wharf – a global centre of hyper-capitalism, where companies dedicate every moment to trying to extract capital from labour.
“Secondly I’m using lasers, which are a hyper-efficient light source.
“You can use them in lots of ways, but here I’m using them like a big pen to draw and animate an image.
“With lasers you have the beam and a couple of mirrors that move at something like 30,000 times a second.
“Projecting 50 or 60 drawings per second lets the eye perceive the image as though it’s moving.
“Thirdly, I’m also working with motion capture technology where we have people act out various movements and use the data captured to drive the image.
“Normally this is done with dancers, acrobats, stunt people or physical theatre performers – subjects that are incredibly good at moving, so the data can be used to create animation sequences.
“It tends to be about capturing stuff that’s exceptional – actors performing the most amazing moves they can.
“What I’m doing with Idle Time is deliberately using people who aren’t terribly good at movement as my subjects – they’re mostly artists from the building I share in east London and they are doing things that are not terribly productive.
“One of the real pleasures of being an artist is that it’s not all about the effort you put in.
“A lot of it is about talking and thinking – stuff that’s difficult to quantify or capture.
“What I’m trying to do is celebrate the more mundane bits of life, the fact that most of our experience comes through incredibly subtle movement.
“Our experience of other people isn’t necessarily about them doing cartwheels.
“What’s interesting is that, when we’ve done tests on this work, people find these characters we’ve captured quite intriguing.
“Viewers immediately try to work out what they’re doing and then project characters onto them. It’s leaving a bit of a gap for the audience.”
Idle Time is one of 12 temporary installations that will pop up across the estate for Winter Lights 2024. The festival is set to run daily from 5pm-10pm and is free to visit.
Having seen around 1million visitors come to the estate for 2023, new one-way systems have been implemented to help manage numbers, with larger, more crowd-friendly pieces commissioned.
Alongside the visiting works, six permanent artworks will be illuminated for the show, including an LED twist on Shine Your Colours at Canary Riverside.
Marcus said: “It’s great that Canary Wharf Group is commissioning work and nice that they’re valuing art – it makes a difference.
“Idle Time is a bit more of a slow burn rather than a five-minute spectacular.
“Part of it is getting people to look at how they spend their time, getting people to question whether this constant drive for productivity is the best way to live their lives.
“I’m also hoping they feel some sort of empathy with the people they’re seeing, that there’s a connection with them, that they put themselves in those characters’ places.
“It’s very much about reflection and contemplation.
“There’s something nice about the fact that it’s projected onto a building that’s not in use yet – something that’s still going up.
Marcus Lyall’s Presence in Royal Docks
“It also feels a little bit subversive to be doing a bit of graffiti with lasers in a part of the estate where people actually live.
“Sometimes this kind of work can be more for show, but this has been designed as something people can live with for a while.
“It’s ironic – I’m creating something in a hyper-efficient location with hyper-efficient projection technology and hyper-efficient motion capture, where my subjects are actually doing very little.”
The perfect antidote, perhaps, to the hustle and bustle of the Wharf – especially during the festival.
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Around five years ago, his family relocated from Jordan to the UK with the aim of establishing a global business – building on the work of its Middle Eastern company, International Technical Sources For Industrial Equipment.
Based first at One Canada Square and now in 25 Cabot Square, the company offers a range of services including hospital design, planning and the supply of equipment, especially related to medical gas systems.
“After more than 20 years in Jordan, working in the Middle East, we had the know-how, as my father likes to say,” said Ali, who heads business development for the company.
“So we thought about coming to the UK to create a worldwide operation and we’ve more or less been based on the Wharf the whole time.
“We’ve mostly been working in exports around the world.
“We wanted a base that was close to where we were living on the Isle Of Dogs.
“As a family, you need somewhere that’s quieter where there’s not always something going on 24 hours a day and we found this place near the Wharf.
“You have the water, the sky at night and you can get everything here with lots of facilities for the same price as a place in Swiss Cottage that has fewer amenities.”
However, this isn’t an article about the family’s medical business. It’s about a problem Ali identified while working on the Wharf.
“To be honest, I think we’re struggling here with dry cleaning,” he said.
“It’s a very big business area, there are lots of people in the towers and every time you want to do dry cleaning, you wind up queueing for a long time just to drop off your clothes.
“That’s a waste of your lunch hour that day. It’s your break, you deserve it.
“So we thought: ‘why not create and offer a service to all the people working and living locally?’.”
Canary Wash is a dry cleaning and laundry business for Canary Wharf and the Isle Of Dogs
The solution he came up with was to start a business.
“The app we’ve created is live and we’re competitively priced,” said Ali.
“We’ll collect your dry cleaning and laundry, do it for you and then bring it back for the same price as you would pay if you went into a shop, queued there, dropped off your clothes and then went back another day to pick them up via the same process.
“We picked the name Canary Wash, because this is where we are operating, with a logo that features the towers.
“We started two months ago with Canary Wharf and then added the Isle Of Dogs.
“We’re expecting it mostly to serve businesses and residential addresses in the area.
“We offer dry cleaning, washing, ironing – and washing and ironing together.
“For example, customers can send pieces just for ironing or bulky items just for washing, such as duvets or blankets.
“Of course, we deal with all kinds of delicate clothes that can’t be washed at home.
“People always need dry cleaning – with delicates you just can’t risk it.
“I lost one shirt that way myself. I put it in the washing machine at home and it shrunk.
“When I put it on it was really tight – I’d been exercising in the gym, but not enough to get quite so big.”
The process has been designed to be simple.
The app deals with washing, ironing and dry cleaning for ally types of garments
Customers download the Canary Wash app, itemise which pieces of clothing they are sending and which service they require.
Then they pick a two-hour time slot for collection.
A driver arrives to collect the laundry, the order is checked, cleaned and then returned 48 hours later.
“When you make an order via the app, you will select which services you want and then we’ll know what to expect when we get the order,” said Ali, who coaches kids’ football in his spare time.
“Before we wash, we confirm the order against what has been supplied and that we know exactly what we’re doing with each item of clothing.
“If we get a piece we’re not expecting or that doesn’t fit with the order, then we contact the customer via the app to tell them that their order needs to be adjusted.
“We send all the relevant details.
“For example, if an order is for two pieces and there’s a third included, then we’ll ask whether it’s for dry cleaning, ironing or washing and, once confirmed, then we can proceed.
“For me, this business is a new challenge. There have been a lot of things to learn.
“Obviously, when you’re getting into something new you want to do as much research as possible, so we’ve been doing that.
“We’ve visited lots of businesses and seen how it could be done before designing our service where we’ve tried to merge everything we learnt.
“Our aim is to deliver the best possible quality for the customer.
“People in this area mostly care about the quality of the service and the time more than anything else – so those are the two things we’ve focused on.
“We’ve been live for two months now and it’s been going well, but we’re looking to reach more and more people to take this as big as we can.
“We have the capacity and we’re excited for that to happen and then to expand further.
“Our plan is to roll this out to other business areas such as Liverpool Street, where people need their time to be saved through our collection and delivery service.
“We aim to collect, clean and deliver a customer’s order back to them within 48 hours.
“That includes extra time built-in, so we can easily achieve that goal and not disappoint anybody.”
To give readers an idea of pricing, Canary Wash offers suits and dresses dry cleaned for £16.50 and £12.99 respectively.
Comparative prices from retail dry cleaners on the Wharf are from £21 and £15 for the same pieces.
Canary Wash’s app offers free pick-up and delivery on orders over £5.
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
There’s been much talk of late about the future direction of Canary Wharf.
HSBC’s forthcoming departure, Clifford Chance’s move and Credit Suisse’s enforced purchase by UBS are all significant changes for the estate.
But, quite apart from the flourishing retail and hospitality scene that has seen a deluge of openings in recent years, the direction of travel in the office market is far from one-way.
Areas of London evolve continually. Companies’ requirements change over time, generating a constant churn of relocations.
The City is packed with wine bars and hotels in buildings that once held banks, vacated by the businesses they were built for. It’s a natural process as firms grow, merge or close.
Whatever the Wharf looks like in 20 years’ time, for now, it’s continuing to attract companies.
Growing construction firm McLaren is delighted with its light and airy space at 20 Churchill Place, having got significantly more square footage for its budget than alternative locations in the City.
Digital challenger bank Revolut, currently based at Westferry Circus, is also apparently eyeing a chunk of YY London in Reuters Plaza by the Tube station rather than moving out as it navigates its ongoing expansion.
“Our decision was driven by value for money but also by different ways of working,” said Andrew Ball, chief executive at BLME.
“We had an opportunity to come out of our existing lease and as well as it making financial sense, we wanted to improve the space we use.
“In addition to BLME, we have a fintech company that sits under our licence and delivers technology for our fintech bank Nomo.
“Obviously that’s a different way of working to traditional banking – software engineers, for example, need collaboration space rather than separate offices.
“While I do have a small office for private discussions with shareholders and so on, we’ve made the rest open space.
Canary Wharf is getting busier again
“There are phone booths for people to have private calls, but the design allows for hybrid working and gives people flexibility for the time that they are in the office.
“It’s a space they can really use rather than cramming into little meeting rooms.
“It’s possible to get stuck in an office environment which you’ve always been used to having, with the same desk layout.
“Here we’re coming to something we can actually use.
“The executive management used to have their own offices, but now they are sitting amongst people, whether it’s with the payment team, the tech guys around the corner or the customer service team.
“Now people are finding out things about the organisation, just by sitting somewhere different with different people.
“We have a desk booking system and nobody gets the same desk, unless they have a role where they have to be in the same place every day, such as IT.”
BLME employs around 250 people, with space in its offices for 90, meaning staff rotate in and out depending on need.
Andrew said the bank had ambitious growth plans and would hopefully be looking for more space in three years.
“We’ve grown quite a lot as we have come out of the pandemic,” he said.
“We launched Nomo completely remotely during Covid – a digital bank for clients in the Middle East, who want a British bank account. In that way we saw what was doable.
“You have to offer flexibility if you want to attract the best staff.
“But, if you’re a graduate, starting your career, then sitting with someone, talking to them and finding out what they do is vital.
“When people do come into the office – and we’ve had a lot of new staff starting in the last year – they actually welcome the fact that they can meet people in person.
“This is a very different environment to what we had over in Cannon Street – our plan is to live in it, figure out what works and what doesn’t and then adapt working styles accordingly.
“On Wednesdays, for example, our fintech compant takes over the office so they can get that engagement and rapport going, otherwise it will be to the detriment of corporate culture.
“We like to be very open – so people know each other.
“We’re not about working unseen on the 50th floor – a lot of what we do is driven by relationships, whether internally or with our clients.”
Andrew says BLME has ambitious growth plans
What BLME does is a little different to most of the other financial institutions on the Wharf.
Both the firm and Nomo are Sharia’a compliant institutions, offering Islamic banking and financial services to customer in the UK and the Middle East.
“There are lots of debates about what Islamic finance is,” said Andrew, who has a long history of working in the Gulf.
“BLME is the first Islamic institution I’ve worked for – prior to this role, all my experience was with conventional banks.
“In essence, Islamic finance is very open and transparent. For many clients it’s a different way of working.
“In essence, it’s a contract between two different parties, with a notion of shared risk.
“Everybody goes into a transaction knowing what they’re going to pay, what the bank’s obligations are and what the client’s obligations are – that makes it very transparent.
“If it isn’t in a document, we can’t do it and we can’t charge you for it.
“What’s in the contract is key. There are no hidden fees or agreements. It’s very clear – we’re a very simple business.
“Once an organisation has got its head around the paperwork, they can see it’s a better way of doing business.
“We had a firm that did one development with us who initially found it difficult.
“But now we’re their go-to bank because they saw the advantages.
“We handle real estate finance, whether it’s developments, investment properties or big buy-to-let portfolios.
“We also offer private banking, which may be around property, and then we have our digital bank, which is focussed on affluent customers who want to operate in the UK.
“Perhaps they have children studying here, or they are investing here or looking to buy here.
“We don’t do things we don’t understand and we’re pretty cautious as an organisation and we see UK regulation as an asset – people want to know their money is safe.
“We don’t finance things which have anything to do with tobacco, defence or arms – anything that wouldn’t comply with Sharia’a law.”
That also means BLME essentially doesn’t pay or collect interest on money – customers instead get a portion of the profits on shared investments – a system the Bank Of England now supports through its Alternative Liquidity Fund.
“That levels the playing field to a certain extent because it means we can get a return on our surplus liquidity,” said Andrew.
“Our future very much lies in the Gulf, which is where our clients are.
“You can divide our bank into two –we have pure UK-based clients who invest, build and rent UK property and then we have clients based in the Gulf who are investing in the UK.
“I think that part of our competitive advantage is that BLME was conceived to bridge that gap in terms of inward investment.
“Then we believe what we offer through Nomo is a world-first, where a client can sit in their armchair in Kuwait and open an account in eight minutes – that’s unheard of because dealing with UK banks is usually a long process.”
For Greenwich resident Andrew, the return to the Wharf was not without some personal anxiety.
“I was filled with a sense of trepidation, coming back to the this area, having worked here at Citibank 20 years ago – but I’ve been more than pleasantly surprised and the feedback we’ve got from the teams has been brilliant,” he said.
“People were worried what it was going to do for their commute, that Canary Wharf is a soulless place where you can’t get a decent sandwich with no restaurants, but it’s not like that at all.
“From a business perspective it’s certainly value for money – and there’s a real buzz around the place.
“The atmosphere here, even at the weekend is great – people are coming to Canary Wharf as a destination.
“Dishoom is one of my favourite restaurants and now there’s a branch a stone’s throw away. When you think what it was like 20 years ago, it’s fantastic.”
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Canary Wharf’s food scene is unquestionably the best it’s ever been.
Gone are the days of underwhelming Pizza Express lunches.
The estate in 2023 is host to myriad dining options spanning cuisines from across the globe.
In celebration, Canary Wharf Group (CWG) has unveiled its Season Of Culinary Discovery campaign, aimed at shining a spotlight on venues all over the estate at a time of year when – more than any other – people want to get together, break bread and celebrate.
It’s an open invitation to explore, taste, experiment and discover new flavours and venues – something Wharf Life is proud to get involved with.
“The reason we’re doing this is to reflect the diversity of the restaurants and cuisines we have on the estate,” said Claire Slater, retail marketing manager at CWG.
“ We wanted to show how people can sample flavours from across the world without ever having to leave the Wharf.
“I don’t think anyone would expect the sheer number of phenomenal restaurants that we have here.
“Until you come and you visit, you won’t be aware of the depth – I think people really are spoilt for choice.
“Also, because it’s a holiday season we wanted to remind people that there’s something for everyone.
“Whether you’re celebrating with a significant other, your family, your work colleagues or a group of friends, there’s somewhere that caters for every taste and every kind of occasion.”
To that end, CWG is showcasing restaurants on the estate in four categories – WhenEast Meets East, North, South Or Central, Frosty Days And Sizzling Dishes and From Farm To Fork.
In support we’ve selected dishes from restaurants featured in the above categories to help spark your dining ideas.
Served up with sage and pumpkin seed pesto, butternut squash, chard and cold pressed olive oil, this handsome piece of fish is a fitting crown for one of Boisdale’s oxblood red-bordered plates. The Scottish restaurant, jazz venue, whisky Mecca, cigar library and oyster bar has more than a few strings to its bow – so many, in fact, that it’s easy to overlook the food. This is a place of rich, bold flavours. The fish is often smoked, the haggis soused in liquor and the menu shot through with whisky matches to help ease the dining. This brightly coloured dish is just one of the options on a Christmas set menu that offers three courses for £59.50 and features silky Jerusalem artichoke soup alongside the inevitable festive classics. Just don’t forget a noggin or two as a chaser…
There’s something of the speakeasy about Blacklock, with its dark wood furniture, leather banquettes and screened windows. While chops and plentiful portions are what this place is known for, don’t visit without trying its classic white chocolate cheesecake, doled out table side in astonishing quantities…
All of the traders at MMy Wood Wharf must adhere to strict sustainability guidelines that conform to Mercato Metropolitano’s vision for good food that doesn’t harm the planet. This melange of cheeses with flat bread is a great example of how doing the right thing needn’t be a compromise on taste and texture
Pedler has come up with some of our favourite things for its seasonal offering this year. Its menus start at £45 for two courses, £55 for three with bubbles, coffee and mince pies or £65 to add 1/2 a bottle of wine per guest. Tipsy or not, there are some serious flavours at play here to enjoy. Our picks are St Ives Smoked Salmon to start with sourdough and capers, followed by a zingy Beetroot Tarte tatin for mains with feta, rocket and tomato salsa. Then to finish, it has to be the Bailey’s And Vanilla Creme Brulee, topped off with icing sugar-dusted raspberries. Expect a warm welcome throughout the colder months..
A festive experience at Hawksmoor is really all about the beef and the company. The Water Street restaurant boasts a private dining room where revellers can indulge in sirloin, rump, prime rib, T-bone, porterhouse and chateaubriand across a selection of two or three-course set menus ranging from £62 to £98. The floating venue (complete with The Lowback bar beneath) may feature an opulent art deco interior, but at heart is about the simplicity of presenting high quality meat to the very best effect. Oh, and don’t forget to round things off with the sticky toffee pudding and clotted cream, it’s ace.
Goose And Turkey Shepherd’s Pie, £55 (part of set menu)
Part of The Ivy In The Park’s seasonal set menu, this dish suggests the shepherd may have decided to branch out from their traditional diet in favour of more extravagant produce to celebrate Christmas. Eschewing lamb in favour of confit goose and turkey as a filling, the mash-topped pie comes served in a high-sided dish complete with pigs in blankets. Suffice to say, the swineherd and poulterers may well be livid. Fortunately, The Ivy has plenty of foliage behind which to hide and remains one of the most beautifully kitted out interiors on the Wharf. Not a bad place to lie low at all.
Right on the cutting edge of Canary Wharf’s food scene, Matt Colk’s seafood and game-dominated menu presents fiery cooking and vibrant combinations of British ingredients. The cooking is precise and skilled, typified by this simple dish that marries meaty, succulent fish with rosemary, lemon and smoked Maldon sea salt. It even comes with a big knife to slice up the surprisingly delicate fillet. This is a venue that’s not afraid to try new things and comes complete with a chilli tasting menu and an agave bar packed with South American spirits. Go for the £16, two-course lunch menu, just to start the addiction off gently…
Street Food, £48 (plus £35pp for the matching wines)
Trying to feature a specific dish at Six By Nico is almost impossible as its menu of six courses changes every six weeks. Currently, the Canary Wharf branch is serving Street Food, a selection of dishes “meticulously crafted to pay homage to a diverse array of global flavours and iconic culinary staples that have originated from local street food vendors”. Diners can expect Gochujang Pork Steamed Bun, Samosa, Kebab, Taco, Satay and Coffee to arrive when visiting before December 17. There’s also the option to go for some snacks (croquettes) and a cocktail aperitif if you wish to go all-in.
FROM FARM TO FORK
The second strand of the campaign celebrates sustainability and British produce, home grown and delivered on the plate
Always a leader, Iberica’s innovative Spanish cooking under chef director Nacho Manzano is a treat. For the festive period, the restaurant is serving up a sharing dish of black ink rice, complete with fresh squid and prawns. Diners can expect a touch of garlic aioli to top off this tapas, served in a paella pan.
Plant-based powerhouse Mallow consistently serves up some of the most beautiful, complex food on the Wharf and this tight coil of filo pastry is no exception. It comes on a bed of bulgur wheat, muhammara, dates and spices plus green tabbouleh, baba ganoush cream, sour cherry molasses and ezme…
Caravan is packed with festive cheer this year with a feasting menu filled with luxurious dishes with a European flavour. It’s a fair bet that there will be some competition round the table when the confit duck leg with braised cavolo nero, white beans and salsa verde makes an appearance. Knives and forks at the ready.
Sprouts are proudly star ingredients at Humble Grape with this dish only available at its Canary Wharf restaurant. In addition to the main veg, there’s cranberry sauce and bacon to further lift things. Also on offer during the festive season is a small plate for £8 that brings whipped goats cheese together with crispy sprouts, pickled cranberries and candied chestnuts for a blend of sweet and sour on the tongue.
Christmas can be a time of indulgence and having a whole pizza generously coated in fior di latte, mozzarella, truffle paste and shavings of black truffle definitely qualifies. It’s worth noting, though, that Cafe Brera hasn’t become one of the most enduringly successful brands on the Wharf by stinting on ingredients. It also offers a Parma pizza for £15.90 that comes heavily topped with parma ham, san marzano tomato sauce, fior di latte mozzarella, cherry tomatoes, rocket leaves and shards of parmesan. Expect to walk away filled with rich flavours and already planning a return visit.
Available throughout December, this rich, sweet dessert features panettone soaked in custard, toasted in butter and served with silky smooth gelato. Finished with spiced sugar, it’s a blend of hot and cold, crisp and fluffy from this popular Italian restaurant that demands a glass of sweet Moscato on the side. The Wood Wharf venue has proved popular since opening its doors, drawing workers and local residents alike with its uncomplicated offering of eight pasta dishes in an unfussy, cosy environment. Diners can expect to pay less than £17 for a bowl, with pasta made fresh on-site each day. There’s also a bar menu to explore.
Customers visiting Zizzi restaurants, including the Canary Wharf branch, can indulge in three courses for under £26 with options including the Festive Formaggio And Prosciutto Pizza, pictured below. Expect meatballs, shiitake mushrooms and free range eggs to arrive on a truffle-infused white base.
There’s something tempting about the copper and turquoise hues of this Med-focused restaurant. Its pizzas eschew the neapolitan sourdough crusts that have become ubiquitous in recent years in favour of a denser base, here topped with honey and soft charcuterie.
Obica’s festive specials are all about fusion and this dish is no exception, mixing the classic pairing of lamb and mint with thick ribbons of egg pasta. If you fancy an even bigger twist, there’s rolled turkey with prosciutto, smoked mozzarella, sage stuffing, trimmings and gravy. A singular festive creation.
WHEN EAST MEETS WEST
The third strand of the campaign is focused on Asian restaurants, so dig into noodles or a curry and prepare for some serious spice…
Like this enormous, 1kg cut of flame-grilled steak, there’s no part of Roka that isn’t exceedingly well done. The Japanese sushi and robata restaurant is exquisite, right down to the perfectly irregular ceramics it serves its exacting dishes on. This dish might seem expensive but it will easily do for three or four people prepared to tuck into pink, supple meat and unctuous, partially rendered fat. For extraordinary value, try it as part of Roka’s bottomless brunch for £51.50 per person plus a £33 supplement and indulge its outrageously good, free-flowing sushi before tucking into the beef.
The rich colour of this dish is a clue to how this blend of tandoor-smoked chicken thigh in a spiced tomato, fenugreek and butter sauce is going to taste. Since the day it opened in Canary Wharf, Chai Ki has stood out from the crowd with its vibrant, flavourful and beautifully presented Indian cooking. Put simply, it’s unafraid to be different and all the better for it. Try this dish with a simple tandoori naan (£2.90).
How do you find Dishoom? Follow the queue. Those people are waiting outside to get a table for a reason. At this time of year, this dish could well be it. A whole turkey leg is marinated overnight before being prepared in the traditional Indian raan style – cooked slowly over a day until it basically melts. The meat is then gently pulled off the bone and piled into a warm brioche bun. Cranberry mayo, spinach, red onions, crispy onions and a slice of brie are added to finish things off. Best enjoyed with slaw, salli crisp-chips and deep-fried green chillies. Order it with the house black dal for something truly indulgent to dip into…
Seoul Bird founder Judy Joo says: “Kimchi and cheese is a combination that is winning fans all around the world – at first bite you’ll surely swoon and taste why. The tangy and spicy notes of kimchi complement and cut through the creamy richness of the cheese, transforming a traditional combination into a fully balanced, deeply satisfying sensation.” But don’t just take her word for it. Grab a fork and dig in yourselves. It’s £9.50 for a large….
Slick and efficient, is the best way to describe a meal at Pho. The chain promises fresh and healthy Vietnamese food and delivers filling, but surprisingly light dishes to order at rapid speed. This punchy curry came served with a ridge of peanuts and a side of “broken rice” that all came together in a beautiful mess of flavours and textures in the mouth. Top tip, add some pickled chillies and garlic.
Wowzer, this is one hot bowl, as sizzling as the late 20th century soundtrack that plays over this evergreen Japanese ramen specialist. Think Footloose, It Wasn’t Me and Under Pressure for the ear worms and thin, glorious noodles soaked in Kakara miso paste, dashi broth and garlic oil on the tongue. There’s serious depth here with plenty of bean sprouts, kikurage mushrooms and fried tofu to top what lies beneath…
Is this umami-packed little bowl of fish dashi and noodles the best value dish in Canary Wharf? At 243 calories (for the small bowl), it’s a warming, simple snack. But in a complicated world there’s a lot to be said for purity, clarity and excellence. This is traditional Japanese comfort food at its best and you’ll still get change from a fiver (at least you would if anyone actually paid in cash any more).
NORTH, SOUTH OR CENTRAL
The fourth strand is North, South Or Central – a grouping that could be subtitled This Is Americas (in homage to Childish Gambino).
Whether it’s the full-on, bombastic cuisine of the USA with burgers and BBQ, the refined cuts of Argentina or the spice of central and South America, there’s plenty to try and experience. Here are a few places to start…
The British burger brand has long looked to the States for its inspiration with offerings named Ari Gold and Smokey Robinson. Little surprise then that this year’s festive burger channels James Dean. It’s a burger built aroung Ogleshield cheese, billed as “the West Country’s answer to Raclette” and promises a pungent, melting partner to the dry-aged beef patty. Italian pancetta and red currant jam are also within to add something of a pigs-in-blankets vibe with just a little sweetness on the side. Eat at a festive celebration with the team or simply on your own with rebellion in your heart.
There’s something about the smell of smoke as you walk into Big Easy that, when combined with the strains of raunchy blues guitar, makes you wish you were wearin’ cowboy boots, a plaid shirt and sportin’ a stetson. The food it serves is perfect for those whose heels have bin’ hittin’ the boards, with plentiful portions of home-smoked meats. Go for the venue’s express menu, which includes a beverage such as a half pint of lager, a glass of Prosecco or a soft drink for £10. The Taste-O-Rama is top of the list and acts as a culinary tour of the food on offer. Expect a dish groaning with pulled pork, chicken, Texas hot links, pork rib, Bar.B.Q beans and house slaw with a sweet little cornbread cake at its heart. Rapidly served it’s a good ol’ lunchtime treat.
While Gaucho is unequestionably a steak specialist and there’s a fillet and a ribeye on the chain’s seasonal four-course set menu, beef is far from the only attraction. Top billing goes to an Argentinian twist on traditions with the chimichurri butter roasted turkey. There’s also a whole grilled sea bass for fish lovers and a mushroom tagliatelle with truffle oil for those who prefer to avoid meat altogether.
This innocent-looking bowl of burrito ingredients (conceived, presumably for those who insanely prefer to eschew carbs) must not be underestimated. Mention to your server that you like it spicy and they will be more than happy to oblige, dressing the chunky cubes of beef in a sizzling hot sauce that’s enough to warm anyone on a winter’s day. But then what else would you expect from a chain named after a smoked chilli?
You’ll have to wait until November 22 for these, but just look at them… The brand’s development chef, Leo Da Cruz says: “The Christmas Ham Hock Taco is a dish I’m really excited about. We’ve combined a familiar festive ingredient, with a whole host of flavours and spices inspired by Mexico.
“It’s topped with pink pickled onions and crispy crackling pieces. You can also dig into all these flavours and more in our sharing festive feast.”
This Christmas menu will be available until December 24, 2023, costs £35 per person and is available for parties of six or more. Flavours include the likes of smoky Sonoran hummus, golden roast cauliflower, churros with sprinkles and, of course, ham hock served with a crispy crackling crown.
Fancy a plate piled high with mashed polenta and lamb shank drizzled with a balsamic vinegar sauce? Then California-inspired restaurant Feels Like June is the place to go. Located on the ground floor of the Tribe London Canary Wharf hotel in Wood Wharf, the venue promises a sunny welcome year-round. For Christmas, it’s offering a three-course set menu available until Christmas Day, featuring the likes of beef tartare, clam chowder and mushroom and truffle arancini to start. Mains include the lamb, a duck breast fillet and a cauliflower steak. For dessert, there’s red velvet cake with hot fudge and chocolate sauce, gingerbread cheesecake with chantilly cream or a spiced chocolate mousse. Feeling festive yet?
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
There’s a new beauty treatment in town. Third Space Spa in Canary Wharf’s Canada Square recently added Jovena Face Stim to its extensive range of aesthetic and wellbeing services.
While the largest luxury health club in Europe has plenty of ways to train the body’s muscles, the spa’s new machine offers a way to work out facial muscles with the aim of tightening and toning the skin to give clients a healthier and younger appearance.
The treatment, which costs £250 per session, promises visible results after the first application, with a course of six recommended.
Third Space is currently offering customers £50 off their first treatment. Those booking five sessions will get a sixth for free.
what do you get for your money?
Each session lasts approximately one hour, which includes cleansing, radio frequency therapy and muscle stimulation.
tell us more
“It’s a two-part facial, although you can also have them done in isolation,” said Third Space Spa therapist, Samelia Connor.
“The Jovena Face Stim treatment begins with a radio frequency procedure, which tightens the skin and boosts collagen production.
then what happens?
“The second part is the facial stimulation,” said Samelia. “It causes contractions in the face, so it’s working the muscles to create a lifting effect for the skin.
“We can target the right muscles to achieve the effect. In combination, you get tightening and lifting, which works with your existing skin regime.”
what are the benefits?
“From what I’ve seen with my clients, it gives them a more youthful appearance and I feel like that’s something everyone is looking for,” said Samelia, who has been a therapist for more than seven years, relocating to the UK from the Caribbean following a hurricane.
“Even if, like me, you’re in your 20s, you still want to look fresh.”
how does it feel?
“It’s quite relaxing,” said Samelia. “When someone invests in their skin, I feel like they know the procedure will benefit them and when you see the instant results, you feel like you’re getting your money’s worth.
“For longer lasting results, I would recommend the full course of six. It’s for men and women.
“Before there was a stigma about men getting treatments but now it’s seen as self care.
“Whoever you are, if you’re doing a presentation or appearing at an event, you want to look your very best.”
THE DETAILS
Jovena Face Stim, Third Space Spa
The cost per treatment is normally £250 per session
Third Space Spa’s introductory offer is £50 off a first treatment
Therapists recommend a course of six treatments for longer-lasting results. The spa offers six for the price of five
The two-stage procedure takes around an hour to complete
Instantly visible results are promised after one session
Third Space Spa is accessible to members and non-members at Third Space in Canada Square. A first Jovena Face Stim costs £200.
I am – in some ways – the ideal candidate to experience this treatment for a review.
My body has been blessed with many things, but prominent bone structure is not one of them.
I am therefore a good guinea pig to road test a treatment that claims to produce results of lifting, sculpting and tightening after only the first session.
Before my appointment at Third Space Spa for the Jovena Face Stim, I’ve also accidentally gone out every night for a week and my skin is definitely a bit dull and dehydrated.
The treatment is meant to promote a refreshed appearance, so I’m giving the technology a serious challenge.
To start things off, my face is cleansed. Then it all gets a bit unusual.
Conductive gel is applied and a little, warm device is moved over one half of my face. It’s like a small, friendly koala is massaging me with his tiny fingers.
This is the radio frequency treatment – the part that stimulates collagen production and, once I got used to the sensation, it was quite relaxing.
Then comes the next step and things get even more unusual.
This is the part where the therapist stimulates the muscles in your face like a mini gym work out.
It’s done with the same wand, but the koala has gone on his break.
The first jolt is definitely a shock – it’s like nothing I’ve ever felt before. Is it an electric pulse? Suction? It feels a little bit like an epilator.
It pulses all over one half of my face and this is where my therapist Samelia’s professionalism comes into play.
While the first few applications are a bit alarming her soft, hushed tones are there and she makes me laugh.
It’s not the most comfortable I have been in my life, but by the time we get round to doing the other half of my face I’ve gotten so used to things I’ve zoned out and am thinking about something else entirely.
The treatment begins with facial cleansing
The session ends with the removal of the conductive gel and a soothing application of moisturiser.
The results? In the mirror there stands before me someone who’s apparently had seven nights of blissful eight-hour sleep and green tea before bed.
The puffiness under my eyes is gone and it’s the same for my cheeks.
My skin is glowing, hydrated, smooth and tight. But that isn’t all.
The changes are subtle, but definitely there.
There is, without doubt, a small part of my chin that has been sucked up into my jaw.
The sides of my face are straighter and – what’s this? I can actually see an ever-so-small curve of a cheekbone.
Days later my skin feels just as smooth.
I’m amazed the results are still there when I wake up.
This is definitely not a typical facial but, with effects like these, bring on more koala massage and face pulsing.
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Cosette Perez is standing in front of a wall of riotous silk.
We’re talking in Sticks’n’Sushi’s Kimono Room, a semi-private event space decorated with richly embellished examples of the garment hung along its walls from poles.
“It can seat 24 and the tables are completely flexible – we’ve done masterclasses here and tastings,” she said.
“It’s great for drinks gatherings, receptions, family groups getting together and people holding all types of events.
“It has curtains so it can be separated from the rest of the restaurant, but you’re not locked away in a tiny box.
“The kimonos are genuine – bought in Japan – and came to us via Berlin and Copenhagen in a suitcase. Now they’re hanging here.
“It’s a versatile space and we probably don’t talk about it enough.”
In a sense, the Kimono Room is an expression of Sticks’n’Sushi’s approach to hospitality.
The calm, Scandinavian minimalism is a well-honed backdrop to the vibrant garments that adorn its walls.
This is similar to the way the wide, open, stripped-back industrial space of the restaurant proper, filled with square tables and simple leather chairs, acts as a counterpoint to the bright colourful food and flavours it serves.
A balance is struck. But it’s not just between the dishes, muted colours and bare concrete.
“It’s the whole experience, not just the food but the way our staff greet guests,” said Cosette, who joined the brand as UK senior marketing manager three years ago.
“When you walk through the door, you’ll be welcomed in Japanese by the waiters and the kitchen staff.
Sticks’n’Sushi’s Cosette Perez
“We’re really proud of our service – we hope people will be impressed and amazed and that, by the time they leave, they’ll definitely want to come again.
“Obviously, we serve excellent food, but then you get a really nice goodbye too – it all helps keep people coming back again and again.”
It’s a recipe that has seen the brand, including its Canary Wharf branch, thrive – despite some significant headwinds.
Firstly, Sticks has done well – it was in the vanguard of venues to arrive on the estate in 2015 when Crossrail Place opened.
Back then, a three-year wait was anticipated before Elizabeth Line trains would start running.
The delay turned out to be seven years, with services only arriving in 2022.
Nevertheless, alongside the likes of Chai Ki, The Breakfast Club and Ippudo, Sticks’ has proved a consistent draw for Wharfers in that time and continues to do a bustling trade now that the commuters are also flowing to the north of the estate.
“Our growth is exciting – we’ve opened a restaurant each year since 2012 and we’ve launched two for the first time this year in Shoreditch and Kingston in quick succession,” said Cosette.
“There are more branches coming too – we’re planning Richmond in early spring and a couple of others that we’re not revealing yet – there’s a lot coming up.
“The thing that’s driving growth is the fact we’re settled in the locations where we’ve already opened.
“We know what we can offer and we’re received a really warm welcome in those neighbourhoods.
“We have some really loyal customers and we’re trying to reach out to even more people.”
Specifically, Sticks is very much a product of its background.
Sushi at Sticks’n’Sushi
Founded by two brothers and their brother-in-law in Copenhagen, the brand draws on their half-Danish, half-Japanese heritage, bringing sushi together with yakitori on its menu.
The first restaurant opened in 1994 with the business growing to 12 in Denmark, three in Berlin, one each in Oxford and Cambridge and eight in London.
“It’s a blend of Scandinavian simplicity and Japanese dishes with a twist,” said Cosette.
“We have highly skilled sushi chefs and we like to break the mould – we play with the menu quite a lot, creating specials that follow the seasons.
“If guests really like them, of course, they might always make it onto the main menu.
“Personally, what I order changes with my mood and the temperature. Cold weather calls for miso soup, a couple of yakitori sticks and rice.
“If it’s really nice and sunny, then definitely sushi and perhaps some cerviche. It’s really delicious, fresh and clean on the palate.”
Promising a Japanese twist on festive classics it’s come up with three menus for revellers to choose from:
The Holly Menu
a gastronomic journey, £40pp
This menu promises an array of dishes “that redefine festive indulgence” including Miso Sprouts plus Yellowtail Kingfish and Grilled Pepper Nigiris. There’s also the Chicks‘n’Blankets stick – a whimsical take on a beloved Christmas dinner staple.
The Mistletoe Menu
luxurious festivity, £65pp
For those seeking opulence, this menu promises a symphony of flavours including Wagyu Temaki (a marriage of seared Kyushu Wagyu beef, sushi rice, soy, and crisp nori). There’s also the Aka Ebi yakitori stick – a showcase of Argentinian red shrimp with spicy gochujang and garlic butter.
The Evergreen Menu
plant-based delights, £40pp
For those who prefer to dine exclusively on plant-based ingredients, Sticks‘n’Sushi has created a special festive menu to ensure all palates are catered for. This option promises a celebration of the best nature has to offer, allowing the restaurant to demonstrate its commitment to serving everyone’s tastes.
In addition to these, Sticks will be offering a three wise men-inspired Seasonal Sampler of Wagyu Temaki, Miso Fried Sprouts and Kakiage Tempura with Ikura over the festive season.
Its bar staff have also come up with some special festive cocktails and there’s the further incentive of a free bottle of Telmont Champagne for bookings of six or more on Mondays or Tuesdays.
Festive frippery aside, however, the appeal of Sticks for Cosette is very much in its everyday operation.
The Canary Wharf restaurant offers a wide selection of dishes
“I’ve been in hospitality for most of my working life,” she said.
“I landed in London from Mexico in 2008. I came for six months and my dad is still asking when I’m coming back.
“In that time I went from waitress to assistant manager, to manager, and then I got into marketing.
“I came to work at Sticks because I really like the ethos of the company. I’d done a bit of work for the business and read a lot about it.
“I thought: ‘If it walks the walk, as it talks it, then it would be a lovely firm to work for’ – and it is. It’s all about the people and that comes from the CEO.
“All the management is in-house and all the people running the restaurants have been with the company for about five years at least.
“The business has been here for almost 12 years and it still employs the very first person it hired.
“There are head office people who have worked for Sticks for 10 or 11 years.
“The idea is that if you look after the staff, then they look after our guests.
“We also know that it’s harder to recruit someone into a business than it is to promote from within.
“If they carry the company’s DNA and are proud of the work they do, then they’ll always want to do more and give more of themselves – for the business’ part, we always try to pay that back.”
Kids, despite the grown-up design of the restaurants, are also a key part of the strategy.
“For us they are VIPs – we look after them really well because we know they are the next generation of guests,” said Cosette.
“We see a lot in our more family-orientated areas like Greenwich and Wimbledon, but also in Canary Wharf on Saturdays and Sundays.
“There’s a wooden monkey hidden around the restaurant for them to find and they get a chocolate fish if they do.”
Increasingly popular, making reservations is advised whether you’re up for a spot of simian spotting or just going for a selection of seafood delights.
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Collaboration is incresingly the lifeblood of the economy – especially when there’s something in it for consumers.
Everyone loves a deal, right? And this is why Canary Wharf-based fintech startup WyzePay’s latest venture should be celebrated.
The prepayment loyalty app has welcomed 10 traders at MMy Wood Wharf in George Street to its roster of participating local businesses (the Temple Of Art And Music basement jazz club at the venue is coming soon, too).
That means anyone signed up for WyzePay can get 10%-15% off anything sold by them simply by paying through the platform.
They purchase credit with one of the traders using a credit or debit card with their money going straight to that business.
As a thank-you for paying up front, the trader gives the user a discount depending on how much credit they buy.
The more you purchase, the greater the discount.
For example, the user might pay £9 but get £10 of credit if the offer is 10%.
That balance is then stored in a closed digital wallet and the user pays the trader by scanning a QR code on the trader’s phone through the WyzePay app on their device.
Buying credit and paying take seconds, meaning a balance can easily be topped up to cover a purchase.
WyzePay head of business development Anya Markitanova
In essence, the system is similar to loyalty schemes, where customers get something for free as a reward for repeat business.
“It’s basically a smarter way to spend,” said Anya Markitanova, head of business development at WyzePay, which is based at Canary Wharf’s Level39 tech community.
“You use it to get rewards for your money and for your loyalty.
“We all have cards from coffee shops in our wallets with one or two stamps from goodness knows where.
“We forget about them or lose them.
“Sometimes we get all nine stamps and a coffee for free or some other perk.
“What we’re doing is reversing the whole way that businesses interact with customers by allowing companies to reward spending up front.
“There’s no waiting to get a full set of stamps.”
This means there’s always a reward for the customer, however much they spend with a business through WyzePay, with a minimum of 10%.
While the company is already working with the likes of The Grandstand Bar, Obica, Boisdale, 640East, Seoul Bird and Brick Lane Bagel in Canary Wharf, MMy Wood Wharf is something new for the team.
“It’s one of the less well-known locations in the busy ecosystem of the estate – a lot of people do not know that this wonderful, cosy place is there and we’re on a mission to change that,” said Anya.
“It’s our first merchant group on WyzePay because it’s different to the other venues.
“It’s a marketplace with different traders in the same space so, by definition it attracts various kinds of customer.
WyzePay users can save 10%-15% with 10 traders at MMy Wood Wharf
“That gives us access to a wider audience who might not even know what they want for breakfast, lunch or dinner – whether it’s gelato, pizza or Lebanese cuisine – but they can use WyzePay with any of the traders.”
A deal with the venue’s basement jazz club – The Vineyard – run by the Temple Of Art And Music, is also in the pipeline.
Anya said: “Personally, I’m a huge fan of the coffee from Badiani, the diet-friendly poke from Maki And Bowl and the Espresso Martinis from Ethika.
“Our platform works very well for people who plan what they’re going to spend, but equally for last-minute decision makers.
“It takes a few seconds to buy credit through the app, so you can do it on the spot.
“Loyalty cards would tend to get lost or forgotten, but we all carry our phones with us everywhere so your WyzePay digital wallet is with you all the time.
“All you need is a charger and a connection to the internet.”
The key to WyzePay is that it doesn’t just work for the consumer.
Obviously Cafe Nero hasn’t just been giving away its 10th coffee for free out of the goodness of the late, crazed emperor’s heart.
“We create value for traders and retailers too,” said Anya.
“As a business, it’s always helpful to have cash today rather than tomorrow and the money goes straight to the trader when a user buys credit.
“Then their customers feel good when they spend that credit and that helps the business create a long-term relationship with consumers.
“There can be a misconception, because we operate a closed digital wallet, that WyzePay is a kind of cryptocurrency.
“That’s not the case. We trade online in Pounds Sterling, the official currency of the UK and we don’t hold any money.
MMy Wood Wharf’s sustainable food market is located in Canary Wharf’s George Street
“The digital wallet is just a representation of the balance a customer holds with a particular trader.
“When you buy credit it goes up and, when you spend through the app with the trader, it goes down.
“The discount with all the traders who have signed up at MMy Wood Wharf is currently 10%-15%, but we actually allow all the businesses to control the level of discount and minimum spend.
“Different discounts can serve different purposes, so the traders can quickly adapt to the ever-changing landscape.
“They might, for example, offer a limited discount at a particular time if they have a seasonal offering.
“People tend to buy less gelato in the colder months, for instance, so it would be possible for Badiani to remind customers they are still there with a bigger discount.
“It’s always more tasty when you get more gelato for your money.”
With WyzePay now live at MMy, it’s hard to see why anyone would pay with a card instead.
One for the cheese lovers, this hot pot is a truly enormous quantity of silken, melted delight, served with plentiful flatbread and garnished with black cumin seeds. The headline halloumi retains its structure, sat in a stretch bath of cheese just waiting to be mopped up
Classic Naples-style pizza served with great rapidity and a wealth of fresh ingredients strewn across its surface. While spicy on the tongue, this expression of a fiery stalwart also features an endearing sweetness in the mouth
While this friendly, gluten free IPA isn’t enough to blow the bloody doors off at a comforting 4.7%, its complex blend of pine and citrus notes should satisfy – especially at up to £1 off per pint, when paying with the app
Already a Wharf favourite since its arrival on the estate opposite Waitrose, the gelato is thick and creamy and the sorbet smooth and sharp. The combination of pistachio and lemon in my cup is a winner, but then what do you expect from a brand that takes its heritage from a store in Florence that started serving top quality ices in 1932?
This is luxury in a bowl. It seems pasta and sauce simply wasn’t enough for the chefs at Dez Amore, who decided to dump a fat lump of burrata in the centre of this dish. If you’re already on track to ordering, adding bacon (£1.40) and Parmigiano (70p), is a natural progression and well worth it
This store is packed with all manner of fresh and dry ingredients, also offering sustainable shampoo and wine from the barrel. The fresh gnocchi is as soft as a cloud on the tongue, ideal paired with fresh pesto
The poke revolution has swept through London and it’s easy to see why. The combination of raw fish and fresh ingredients is pretty hard to resist, especially when it looks like this
Dumplings are, when done well, one of those comfort foods that are far too tempting. These soft, juicy parcels fall into that category – the kind of plate that disappears all too quickly, necessitating a top-up on Wyze and a fresh visit to the counter
For those in the know, Ethika has long been a go-to for quality cocktails on the estate. Snuggled in a corner of MMy Wood Wharf, this excellent bar mixes a sparkling menu with the enthusiasm and charm of its staff. Its salt-rim Margarita is an ethereal, light-touch take on a classic that slips down all too easily. Expect delicate shards of lime slicing neatly through the alcohol
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Museum Of London Docklands’ immersive exhibition takes visitors into boutiques and ateliers
This image from 1917 shows workers at Schneiders Garment Factory in Stepney. The clothing industry dominated the Jewish East End – Image from the Museum Of London
“It’s been 20 years since the Museum Of London had a major fashion exhibition and this is the first time we’ve hosted one at Docklands – it’s also the first time we’ve done a major exhibition with London’s Jewish population at its centre,” said Dr Lucie Whitmore.
“The Museum Of London Docklands is the perfect place to share this story, because it’s about migration and creativity blossoming at the heart of east London.”
Lucie is curator of Fashion City at the West India Quay institution, a special exhibition that explores the impact of Jewish Londoners on global style, that will be in place for visitors to enjoy until April 14, 2024.
“It’s a celebration and recognition of the contribution that these individuals have made to the industry.
“We’re thinking about this in a very broad sense.
“We wanted to go beyond the stereotypes or what we think people might expect about the relationship between Jewish people and making clothes in London.
Fashion City is on show now at Museum Of London Docklands
“We aim to encourage people to really think about how diverse our garment industry is and how many people are responsible for making the capital a fashion centre with an international reputation.
“To do this we’re taking our visitors on a bit of a journey.
“The exhibition is not structured chronologically, as people might expect, but geographically.
“So we have an East End and a West End and the places and spaces of London inform our structural approach.
“There are a lot of misconceptions and stereotypes – and sometimes anti-Semitic thinking – about Jewish people in the east of London, what is known as ‘sweated labour’, for example.
“That’s the idea of Jewish people either being poor and persecuted without agency, working in horrible conditions, producing cheap clothes in the East End.
Museum Of London curator Lucie Whitmore – Image by Jon Massey
“At the opposite end of that scale, there are misconceptions about wealthy Jewish people profiting from the work of others.
“We really wanted to dig into Jewish life and work in the East End, and show that it wasn’t like this.
“Obviously there were people who were treated very badly in the trade, but there were also people who had amazing agency and set up their own businesses, not just in tailoring, but also in accessories, leather-work, dressmaking – there’s a lot more to the story.
“We also wanted to show just how important Jewish makers and retailers have been in the West End, which has a glitzier reputation.
“People think about grand department stores, high street chains, couture, the pinnacle of London fashion – and Jewish makers are really important in that story as well.
“Although we don’t go into it in great depth, I was really keen for people to know that there was a big and really important resident Jewish population in the West End.
“People had settled there for quite a long time, particularly in the late 19th and early 20th century.
Gold kaftan and maxi smoking dress with beaded panels by Mr Fish – Image from the Museum Of London
“Soho and Fitzrovia were predominantly Jewish areas, and a lot of people don’t necessarily know that.
“The other reason for structuring Fashion City this way was that it allows us to examine different pockets of the industry by place, bringing together designers who knew each other and worked together or, perhaps, who were around at different times but did similar things.
“Visitors will be able to walk into an East End tailor’s workshop, step into the luxury of a couture salon and have a bit of a dance in our Carnaby boutique.”
While fashion is the core of the exhibition, there’s a thread of music running through things too.
The playlist includes the likes of the Mamas And Papas, The Beatles, David Bowie, The Rolling Stones and The Yardbirds who all wore clothes by designers featured in the exhibition.
“There’s Adam Faith too, who was a great customer of menswear shop Cecil Gee and we’re really excited to be featuring them all in Fashion City,” said Lucie.
Men wearing dresses by Mr Fish – Image by Jimmy James/ANL/Shutterstock
“It was also irresistible to include designer Mr Fish, who was in the spotlight in such a huge way in the 1960s.
“He was extraordinarily creative, known for his flamboyant menswear.
“He starts in Colette’s department store in Shaftesbury Avenue, moves around various retail jobs and eventually becomes established as a shirt maker.
“Then we get this classically trained designer who has developed all his skills and plays with the designs – subverts them, and then puts his creations in front of a different audience.
“He also invents the kipper tie.
“He gains the attention of several high-profile customers, such as Sean Connery and Barry Sainsbury, of the Sainsbury family, who goes into business with him.
“They open a boutique on Clifford Street between Jermyn Street – the traditional home of shirt making – and Carnaby Street.
“It’s the peacock revolution, with young, stylish customers – musicians, sports stars and actors – it’s also a place to hang out.
A wedding dress by Jewish designer Neymar, dating from the 1970s – Image from the Museum Of London
“There’s a story that an Italian film crew came to London to film in Mr Fish’s boutique, because they saw it as the downfall of British society and they wanted to capture the end of it.
“They saw Mr Fish as a beacon of change.
“He was doing skirts and dresses for men and felt that the male body was better suited to them – he called the garments powerful and virile.
“He wasn’t the first to do that, but the spirit behind his clothes was fascinating and heartfelt.
“Some people want to dismiss him as a bit of a novelty, but actually the quality of the design and the creativity, and how much he believed in it shows it wasn’t frivolity – it was fashion.
“The skirts and dresses were very popular and worn, very famously, by David Bowie and Mick Jagger. We also have a wonderful picture of an Arsenal footballer wearing one.”
The exhibition is filled with glamour. There are evening dresses, high-end hats and exquisite couture pieces.
The exhibition includes a coat by David Sassoon of Bellville Sassoon worn by Princess Diana and another by EastEnders royalty Dot Cotton in tweed by Alexon.
But Lucie and her team were keen to showcase the stories of real Londoners alongside the glamour.
The exhibition opens with the story of the 200,000 Jewish migrants arriving in the capital between the late 19th and mid-20th centuries through personal artefacts.
More than 50% would come to be involved in the fashion, clothing and textile trade.
Items include a small travelling case used by a child who came to London on the Kindertransport – the rescue effort to send children out of Nazi-controlled territory from 1938-39.
More than four years of research has gone into Fashion City and Lucie said one of the reasons she and collaborator Dr Bethan Bide of the University Of Leeds has wanted to explore the topic was the high level of resonance.
“We’d both done quite a lot of talking about it publicly and there was a lot of personal interest in the subject matter,” said Lucie, who began her career as a designer and became increasingly interested in the history of fashion.
“People who came to our talks recognised their own family stories and would feel quite emotional and proud of them.”
This coat by David Sassoon of Bellville Sassoon – Image from the Museum Of London
That’s partly true of Lucie herself, whose own family feature in the exhibition.
“They were Jewish refugees from Vienna,” she said.
“I should make it clear this isn’t a biased move on the part of the curator.
“We really wanted a story about leather goods and bags, and we didn’t have those objects already in our collection, but the story of my family fits perfectly in the narrative of the exhibition.
“The material was reviewed anonymously by an external reviewer for suitability before I put my great-grandfather in there.
“The family had already made one big move from Ukraine to Austria where they westernised their names.
“In Vienna they set up leather goods business Molmax, which was initially a big producer of sportswear, Alpine skiwear and leather goods.
“Then they moved into luggage, and they won a really big reputation internationally.
“But in 1938, after the German invasion, my family survived at great risk.
“Because my great-grandfather was a businessman, people would phone them and warn them when there was going to be a raid on their buildings, so they needed to be away.
Detail of the Molmax brand created by Lucie Whitmore’s family
“There’s an extraordinary story, which we do touch on in the exhibition, where some Nazi officers knocked on the front door of their home and demanded to be taken to the factory immediately.
“They took my great-grandfather and great uncle there in a van and took pretty much all their stock with no payment, nothing.
“Then they took over and Aryanised the factory.
“My grandmother and her brother left on the Kindertransport and my great grandfather managed to obtain a business visa which was how he managed to escape.
“My great grandmother was left to pack up the family home and make her own way over, and they were very lucky that they all reached Britain safely.
“There they re-established the business in London, starting off in Holborn.
“My great uncle, who was only 16, was the only one who spoke English and so he was doing all the work of translating and finding producers and places to work.
“They got it going and moved to Quaker Street, just off Brick Lane.
This silk evening gown by Rhavis dates from 1952 and is one of the key pieces in the exhibition – Image from the Museum Of London
“They managed to grow another international business, with offices in New York, exporting all over the world, before it closed in the early 1980s.”
There is, of course, more.
There’s the Rahvis sisters who designed clothes worn by the likes of Marilyn Monroe and Jane Russell.
The flamboyant hats of Otto Lucas and an exploration of the connections between the Jewish community and other immigrant populations from the Caribbean and Bangladesh – seamstress Anwara Begum’s sewing machine is on display, which she used to make garments for local businesses at her home in Quaker Street.
In fact, there’s far too much on show to truly do the exhibition justice here – you’ll just have to go and see it for yourself.
Then for even more depth, you can dip into Lucie’s book, written with Bethan, to accompany the exhibition.
Standard entry to Fashion City costs £12 for adults and £6 for children.
Designer Raemonde Rahvis, who worked with her sister Dora to create pieces worn by the likes of Marilyn Monroe and Jane Russell – Image by George Harris/ANL/Shutterstock
- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
