Rockcliffe Square

Toni&Guy Canary Wharf celebrates 25 years with full refurbishment

Managing director Carl McCafferty launched the east London hairdressing salon in 2000 and says the brand continues to move with the times


The salon has gone for a spa-like feel, complete with reclining seats for hair washing - image by Goddard Marsili / goddardmarsili.com
The salon has gone for a spa-like feel, complete with reclining seats for hair washing – image by Goddard Marsili / goddardmarsili.com

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While he might well be too modest to admit it, sitting across from Carl McCafferty, there’s little doubt he can pick a winner.

It’s fair to say the managing director of Toni&Guy’s Canary Wharf salon in Cabot Place took a risk in opening on the estate in the year 2000.

But it’s a move that has paid off, the start of a business that recently celebrated trading for a quarter of a century.

“I’m the son of a pig farmer from Northern Ireland and grew up in a small town called Enniskillen,” said Carl.

“I moved to Belfast when I was about 18, saw an advert for Toni&Guy and joined them in London in 1998. I was 19.

“The world of hairdressing really appealed to me – salons are a nice environment to be in.

“First I worked in Sloane Square and then Covent Garden. 

“With the business, there are really two directions to go – you can either work to become an art director or you can have your own business and that’s what I wanted.

“At that time, Canary Wharf was set to become the new financial district, which was very attractive to me.

“I was advised to grab it as a franchise,so I did. 

“As the Jubilee line extension opened, we launched in Canada Place in March 2000.

“Opening was a bit overwhelming, but the salon quickly became number one in the group.”

Toni&Guy Canary Wharf managing director Carl McCafferty - image by Goddard Marsili / goddardmarsili.com
Toni&Guy Canary Wharf managing director Carl McCafferty – image by Goddard Marsili / goddardmarsili.com

growing Toni&Guy in Canary Wharf

While the Wharf had yet to see many of the towers that dominate its skyline today appear, the area was nevertheless feeling the benefit of the new transport link’s arrival, which saw workers and organisations arrive in ever greater numbers.

“Waitrose hadn’t opened yet, the only shop at the time was Tesco – but there were 76,000 people working on the estate,” said Carl.

“It was mainly bankers and most would come in every three or four weeks for haircuts.

“The Jubilee line changed everything.

“When Waitrose did open it quickly became very popular and the whole Canary Wharf area has now become very residential with lots of apartments.

“When I first moved to London, I did east and west.

“First I lived in Leyton and then moved to Richmond before I found a flat near East India Dock in a beautiful old building.

“I’ve always preferred walking to public transport, so I wanted to be close to work.

“Now around me in that area alone there are thousands of apartments at London City Island and Goodluck Hope.

“In the salon, when we started, weekdays were key, while weekends were really dead. Now Monday to Friday is busy, but the weekends are even stronger. “

Having weathered the pandemic with solid support from the parent brand, Toni&Guy Canary Wharf set its sights on the future and has just reopened following a full refurbishment.

The scheme features foliage and plants amid the mirrors - image by Goddard Marsili / goddardmarsili.com
The scheme features foliage and plants amid the mirrors – image by Goddard Marsili / goddardmarsili.com

a new look for Toni&Guy

“It definitely feels like the start of a new chapter,” said Carl.

“Sometimes you don’t realise you needed a refit until you’ve done it.

“My first shop here was beautiful and lasted for nearly 13 years and moving to our current location in Cabot Place was a great opportunity for a new fit-out.

“Getting another new look has been a really exciting process.

“We’re the flagship of the brand, the benchmark and the design we’ve got now is going to be the blueprint for other locations.

“One brand we looked at for inspiration was Louis Vuitton – we were just blown away by their retail offering.

“The design we have is great with glass and perspex – everything in the main areas is bright and airy.

“We’ve also changed the colours for a more spacious feel.

“Before everything was white but now we have more organic tones, with browns and greys along with a change in lighting to make the main part of the salon feel brighter.

“We’ve also used low lighting, similar to a spa, to help people switch off from work along with hair therapy treatments and massages.”

Toni&Guy's new look has been inspired by Louis Vuitton - image by Goddard Marsili / goddardmarsili.com
Toni&Guy’s new look has been inspired by Louis Vuitton – image by Goddard Marsili / goddardmarsili.com

a welcoming environment

 Visitors to Toni&Guy today will find a welcome desk in shades of brown, with gold accents and a display of brightly lit products.

The salon floor itself features branded mirrors, columns of foliage and vibrant orchids, while the sinks for washing customers’ hair are located off to the side and come with hi-tech chairs and muted lighting.

Striking lightboxes, complete with House Of Toni&Guy branding complete the look, a reminder of the brand’s strong links to fashion and the staff’s extensive training.

“Those who want to work with us apply for an apprenticeship and we train them at the Toni&Guy Academy for two years,” said Carl.

“Then after 18 months on the floor, you get a very good job with status.

“The academy is really the pulse of the brand – where it all happens.

“Recruiting can be a challenge, we don’t take on just anyone, but this area has been good for attracting staff.

“I’m proud of the team and what we’ve achieved here.

“We’ve won more than 35 awards, which is a big thing for me because they are really competitive. 

“Running a franchise has been great. Toni&Guy has always moved with the times – we’ve been the official partner of London Fashion Week for 20 years – so we have lots of fingers in pies.

“Canary Wharf is the same, it’s really continued to develop over the time I’ve been here.”

The salon's new look is bright and airy with brown and gold touches - image by Goddard Marsili / goddardmarsili.com
The salon’s new look is bright and airy with brown and gold touches – image by Goddard Marsili / goddardmarsili.com

key details: Toni&Guy Canary Wharf

Toni&Guy in Canary Wharf is located directly under One Canada Square.

The salon is open on weekdays 8am-8pm, on Saturdays 8am-6pm and on Sundays 9am-6pm, offering a comprehensive range of cuts, colour treatments and styling for men and women.

Those interested in careers with Toni&Guy can find a wealth of information or apply to become an apprentice via the brand’s website.

Find out more about the Canary Wharf salon here

Toni&Guy celebrated its 25th birthday and the refurbishment in style in March - image by Goddard Marsili / goddardmarsili.com
Toni&Guy celebrated its 25th birthday and the refurbishment in style in March – image by Goddard Marsili / goddardmarsili.com

Read more: How Orbit Clipper is set to become the first all-electric ferry on the Thames

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Orbit Clipper set to become the first all-electric ferry on the Thames

Operating on Uber Boat By Thames Clippers cross-river route, she will serve Canary Wharf and Rotherhithe when operating

Orbit Clipper is currently moored at Trinity Buoy Wharf - image by Jon Massey
Orbit Clipper is currently moored at Trinity Buoy Wharf – image by Jon Massey

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Orbit Clipper isn’t quite ready yet.

But it won’t be so very long before she’s carrying passengers and cyclists from Rotherhithe to Canary Wharf and back.

When that happens, it’s not an overstatement to say London’s public transport will have entered a new era – one where vessels on the river are powered by electricity.

“She’s the first of her kind, not just for us, but in the country and, when considering the way she operates, possibly in Europe and perhaps even the world,” said Sean Collins, CEO and co-founder of Uber Boat By Thames Clippers.

“Orbit Clipper is designed as a double-ended ferry, which is nothing new – it’s a well established method for loading and unloading vehicles, passengers and cyclists.

“What’s different is that when she’s in operation, the route will feature automated docking on both sides.”

This innovation is essential.

One of the things limiting the wider adoption of electricity as a power source for boats is the battery capacity.

In order to perform effectively, Orbit needs to top up her reserves each time she reaches a pier, disengaging her engines and effectively plugging in. 

When Thames Clippers’ other vessels visit a pier, the captain holds the craft steady against the currents of the river using its engines which, in combination with ropes, allow gangways to be lowered, passengers to get on and off and then a speedy departure.

Uber Boat By Thames Clippers co-founder and CEO, Sean Collins - image by Jon Massey
Uber Boat By Thames Clippers co-founder and CEO, Sean Collins – image by Jon Massey

automated docking

“To work properly, Orbit has to be fully secured so power can be disengaged,” said Sean.

“There will be an arm that extends and pulls her into the dock, which gives the batteries some downtime and that’s what allows us to operate over a full day before she recharges fully overnight at Canary Wharf.

“While Orbit will depart and arrive from the piers automatically, a captain will be in command of the vessel as she travels across the river.

“At present we still need that although there may be a time in the future when that’s no longer the case.

“It’s a challenge because there are so many other vessels on the water and with the navigational rules we have, the ferry doesn’t have the right of way.”

The plan for Orbit is that she will cross the river every 10 minutes on weekdays and every 15 minutes at weekends.

This is similar to the service level provided on the route by the previous ferry, but the new boat offers a considerable increase in capacity.

“She caries a lot more people and there’s room for 100 bikes too, so the boarding may take slightly longer,” said Sean.

“I think the demand will be there for this route – you have to build for the future.

“Looking at the way the world has changed – the amount of food deliveries that are now being done by push bike, for example – there’s so many more opportunities around zero-emissions transport.

“As part of this project, we’ve improved access to the pier at Doubletree By Hilton London Docklands Riverside with a bridge over Nelson Dock that connects to Southwark’s cycle network.

“We’ve reduced the gradient of the walkways down to the river and passengers will be able to access the ferry from Rotherhithe Street.”

Finishing touches: While Orbit Clipper was built on the Isle Of Wight, she's completing her fit-out in east London - image by Jon Massey
Finishing touches: While Orbit Clipper was built on the Isle Of Wight, she’s completing her fit-out in east London – image by Jon Massey

reducing emissions on the river with Orbit Clipper

Supported by Innovate UK and built on the Isle Of Wight, Orbit is the latest project for Thames Clippers in its ongoing pursuit of environmentally friendly transport solutions.

Aiming for net-zero emissions by 2050 and a 50% reduction by 2035, the company recently launched its third hybrid boat, Mars Clipper, as part of its river bus fleet.

Currently, Orbit is finalising her fit-out at Trinity Buoy Wharf before a programme of testing between Rotherhithe and Canary Wharf can begin. 

As the automated docking system is completely new, Sean and the team need this time to ensure everything is working as it should before their first zero-emissions craft welcomes members of the public.

“The ferry route was an obvious one on our network for us to look at converting to an all-electric craft,” said Sean. 

“Each journey across the river is just over a minute long and electrical power works well for that sort of duration. It’s the right thing to do for the environment.

“At the moment all-electric operation would not work for our longer routes as each vessel would have to fully recharge for an hour for every loop. 

“The amount of batteries we’d need to carry would also make the boat very heavy, which would have repercussions for stability and safety.

“At the moment we turn boats round in 10 or 15 minutes between loops – charging just wouldn’t work commercially.”

scope to expand

“However, I see systems like the one we’ve developed for Orbit as being of national, even global significance, as a way to cross rivers without impacting the free navigation of vessels on them,” said Sean.

“When you look at bridges that lift to allow boats under, they create significant delays for traffic and pedestrians and the boats can’t go on their way unless they’re raised. 

“Tunnels are often difficult to access, especially if elevators have broken down.

“We’ve got to be thinking about getting people out of their cars and onto public transport and boats like Orbit provide a really great alternative for people who need to cross the river on foot or by bike. 

“She has multiple doors at either end so people can walk their bike on, stand next to it and then push it off when they reach the other side. 

“We’re aiming to launch it in the spring or summer, but the system is a completely new design, an engineering first, so it does need testing thoroughly.

“We’re really thankful to Innovate UK, Canary Wharf Group, and the Port Of London Authority as well as Tower Hamlets and Southwark Councils for supporting us to get this project underway.”

key details: Orbit Clipper

Orbit Clipper is expected to start ferrying passengers between Canary Wharf Pier and Doubletree By Hilton London Docklands Riverside in the summer. 

Find out more about Uber Boat By Thames Clippers here

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The Flower Club prepares launch at Wood Wharf’s Harbord Square

Selling cut flowers, plants and gifts, the Canary Wharf shop will also offer workshops and guidance

Florist and founder of The Flower Club, Julia Knyazevich - image by Jon Massey
Florist and founder of The Flower Club, Julia Knyazevich – image by Jon Massey

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“My grandma told me recently that she wasn’t surprised I was starting this business, because I grew up with flowers all around me,” said Julia Knyazevich.

“As a child I lived with her in a little village in the mountains in Ukraine.

“She had a big garden where she’d plant lots of different flowers and I loved it.”

A major change in Julia’s life came at the age of 16 when, speaking no English, she travelled across the sea to join her mother in the UK.

Adapting to her new environment, she studied fashion buying and worked with major brands such as Dior and Tommy Hilfiger before embarking on a career with luxury lifestyle management company Quintessentially.

Now she’s decided to transform a passion into a business.

“After the pandemic, I spent time travelling, including a long period in Thailand,” said the West India Quay resident.

“I also studied floristry. It’s a discipline that’s always developing, with new trends constantly emerging and I had the idea to start a business.

“While travelling, I’d organised a big birthday party for my husband in Italy – I was looking for a company to help with that, but I couldn’t find one so I decided to do it myself. 

“I really enjoyed the process of finding all the decorations and flowers for the long tables and creating the event.

“My husband suggested I should start my own business, so I have.”

The Flower Club is set to open this spring in Canary Wharf - image by The Flower Club
The Flower Club is set to open this spring in Canary Wharf – image by The Flower Club

a clutch of independent businesses

The Flower Club is one of a clutch of independent businesses that are opening at 8 Harbord Square over the coming weeks.

Wayne Hairdresser Salon opened its doors this month, with nail bar Awe London also coming soon.

Julia’s venture will sell fresh cut flowers and decorative items as well as some plants.

Her brand is inspired not only by the flowers in her grandma’s garden, but also by one of her favourite places in London.

“I absolutely love Petersham Nurseries in Richmond,” said Julia, who moved to the Canary Wharf area in May. 

“When I visit the nurseries, I never want to leave. It’s not for everyone because some people prefer classic bouquets to the more unusual arrangements and installations they create.

“For The Flower Club – a name inspired by Thai cafe The Coffee Club I used to visit while living there – my preference is to use a technique that involves positioning flowers in a bouquet to reflect the way they grow in the wild.

“The aim is to create something that looks natural rather than artificial and it’s better for the flowers because they last longer.

“When I do arrangements I like mixing flowers with fruit or vegetables. It might sound crazy to some people, but it’s something different.

“I also get a lot of inspiration from the Cotswolds. I love visiting the area every few months and looking in the flower shops.

“My aim for Canary Wharf is to bring something similar here.”

Julia has been inspired by her grandmother's garden and the work of Petersham Nurseries - image by The Flower Club
Julia has been inspired by her grandmother’s garden and the work of Petersham Nurseries – image by The Flower Club

building a dream with The Flower Club

Julia is starting small – working with one other florist and freelancers – but dreaming big.

Ultimately, her idea is to foster a community around her business by hosting workshops under the umbrella of The Flower Club.  

“I know this is just opening one little shop, but I have made a business plan,” said Julia. 

“I know it’s a big dream, but I’m working hard on the branding. We’re starting slowly, but I want to build that community and eventually teach other florists.

“I have an unusual style of floristry and I’d love to set up a franchise model, not just in the UK but in other countries too.

“This is something I’ve wanted to do for a long time. It’s been a journey getting to this point, but we’re almost there.

“Starting your own business lets you feel a kind of freedom compared with working for a company, but you also have to work on all aspects of the operation. 

“It’s stressful because you feel like you want to control everything, but to be successful you need to do that work and be aware of every part of the business.”

One of the key drivers for The Flower Club is a mission to lessen the environmental impact of floristry. 

“I try to source flowers direct from growers,” said Julia.

“There’s a wonderful farm in Surrey that I’m planning to work with this spring and summer and there’s another in Cornwall – it’s a long way, but they specialise in wild flowers, which I love.

“It’s better from a sustainability perspective to buy from UK growers because the flowers don’t travel so far and they don’t have to use chemicals to keep them fresh.

“It’s hard to say no to plastic wrapping completely, but The Flower Club is trying to minimise its use. I mainly use craft and tissue papers and biodegradeable products for my bouquets.

“For example, I use string to tie the stems together that’s made from natural materials.

“All of the bags we use in the shop will be paper too and the interior will be mostly decorated with wood and reclaimed furniture.

“It’s a small workspace, but it’s enough and it’s better to start from the ground up rather than take big risks.

“I’ve planned the layout and have made it as comfortable as possible both for workers and our customers.

“Having studied floristry, I know how to use the space professionally and it should be sufficient for our needs.

“I also want to use social media to educate people who want to know more about sourcing and also caring for flowers.

“It’s important to know how to treat the arrangements and all of my orders will have cards on how to properly care for the flowers.”

Prospective customers can find out more online - image by The Flower Club
Prospective customers can find out more online – image by The Flower Club

opening The Flower Club at 8 Harbord Square

While the 8 Harbord Square shop will sell fresh cut flowers and gifts, there will be two further strands to Julia’s business that emerge when she’s up and running.

“I’ll be hosting workshops for people to participate in, especially around events in the calendar,” she said.

“That might be wreath making at Christmas, for example, or creating Easter displays.

“We’ll also have a service for events, which I have a lot of experience doing.

“Clients who want something special for their tables will be able to order flower arrangements, but also tableware and decorations.

“We will be here to explore ideas and designs to make things really special.

“There are lots of options – I’m a big fan of Murano glass, for example – and we can work in private homes, private dining rooms or in restaurants depending on a client’s needs.”

key details: The Flower Club

The Flower Club is set to open  soon on the ground floor of 8 Harbord Square in Wood Wharf.

Visit the business’ website for updates or follow @theflowerclub_ldn on Insta.

Find out more about the shop here

This article is sponsored by Canary Wharf Group

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Din Tai Fung serves up Xiao Long Bao in Canary Wharf restaurant

Taiwanese global chain opens its fourth branch at Crossrail Place in Chai Ki’s former unit

Bao Bao stands resplendent outside Din Tai Fung in Canary Wharf - image by Rebecca Hope
Bao Bao stands resplendent outside Din Tai Fung in Canary Wharf – image by Rebecca Hope

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As I’m sat chatting to Zeta Leung, one of the staff at recently opened Taiwanese restaurant Din Tai Fung is wrestling the venue’s cheerful dumpling-headed mascot through its doors and out onto the street in time for opening. 

To be honest, I can empathise with Bao Bao, the character’s name and a tribute to the signature dish on the menu.

I’m inside the restaurant surrounded by friendly stone lions, warm bamboo and gentle lighting and I don’t want to leave either.

Din Tai Fung is a big brand.

It boasts more than 160 restaurants worldwide, but its Canary Wharf branch in Crossrail Place is only its fourth in Europe, all of which are in London.

It’s also operating at a level beyond most chain venues.

Its first Hong Kong branch won a Michelin star in 2010 among many other awards and its food is served in the USA, Australia and across Asia including Japan, Thailand, Singapore and Indonesia.

Its story, however, began in Xinyi Road in Taipei, Taiwan.

Din Tai Fung has opened its doors at Crossrail Place - image by Rebecca Hope
Din Tai Fung has opened its doors at Crossrail Place – image by Rebecca Hope

decades of heritage

“The business dates all the way back to 1958,” said Zeta, marketing manager at Din Tai Fung UK.

“Mr Bing-Yi Yang originally sold cooking oil with his wife, but by the 1970s the industry had changed and they weren’t doing too well.

“They decided to innovate by opening a little dumpling shop in part of their premises, using the oil in their dishes.

“Word got out and the obsession with the dumplings they were crafting began. Din Tai Fung became famous in Taiwan and the brand expanded globally in the 1990s, first to Japan.”

Din Tai Fung's original restaurant in Taiwan - image by Din Tai Fung Taiwan
Din Tai Fung’s original restaurant in Taiwan – image by Din Tai Fung Taiwan

Zeta, who grew up in Hong Kong and has spent the last five years working in the UK hospitality industry, remembers visiting the original branch in Taipei at the age of 10 and has long been a fan of its food.

“I was amazed how consistent the quality was everywhere I went,” she said.

“I’ve always loved the brand – there’s a lot of story to be told and that’s why I wanted to come and work for Din Tai Fung.

“I believe in the company and its potential to grow in the UK and Europe – it’s unique.”

Zeta Leung, marketing manager at Din Tai Fung UK - image by Jon Massey
Zeta Leung, marketing manager at Din Tai Fung UK – image by Jon Massey

bringing Din Tai Fung to the UK

The company opened its first restaurant in the UK in Covent Garden in 2018 before expanding to Tottenham Court Road and Selfridge’s. 

“Canary Wharf was a no-brainer because we know that we’re very much loved by the Asian community and it’s very much at the heart of that,” said Zeta.

“Then you have the office workers and the people living on the estate, which is a more recent development.

“It feels like the right time to be here with people returning to the office and we thought it was the perfect opportunity to open a neighbourhood restaurant when this space became available.”

Located in the unit formerly occupied by Chai Ki, Din Tai Fung’s interior manages to blend functional minimalism with warm welcoming touches.

There’s much use of bamboo and terracotta for texture, while stone lions watch on with benevolent expressions.

There’s a small bar area next to the entrance and a private dining space on a mezzanine above alongside the main restaurant.

“So we wanted a warm vibe for the Canary Wharf location – almost as though you’re walking in to somebody’s home – so we’re using the dark oranges of the tiles and natural materials to create that,” said Zeta.

“It’s a place where people can come for a light lunch or as the light fades somewhere that feels really cosy.

“Just as we do in all our restaurants, we’ve made sure guests can see our dumplings being made before they are served, which adds some theatre to dining here.”

Chefs at Din Tai Fung, hard at work making Xiao Long Bao dumplings - image by Jon Massey
Chefs at Din Tai Fung, hard at work making Xiao Long Bao dumplings – image by Jon Massey

Xiao Long Bao at Din Tai Fung

Din Tai Fung is known for these Xiao Long Bao, presented at the table in the bamboo steamers they are cooked in.

“It’s a very specific type of soup dumpling,” said Zeta.

“Once you steam it, the juices from the filling are contained in the wrapper. 

“To eat them properly, guests dip the dumpling in the sauce provided – soy sauce, vinegar and ginger – and place it on their spoon, poke a small hole in it to release the broth and then enjoy the whole thing in one bite.

“Sometimes it takes a few goes to get right, but that’s part of the enjoyment.”

Din Tai Fung isn’t just about dumplings, however.

The restaurant offers a wide range of dishes for diners to choose from.

“There are more than 70 different items on the menu, separated into different categories,” said Zeta. 

“We also have a large selection of cool appetisers such as cucumber with chilli sauce – it’s absolutely delicious.

“Our oriental salad is amazing too, with a rainbow of colours and everything is hand-cut.

“Our food is generally quite light and refreshing on the palate, different from some other Chinese restaurants.

“As a global brand, customers expect our dishes to taste the same in every single restaurant, so we set stringent standards to maintain that.

“For example, our rice and some other ingredients are imported from Taiwan, but we also source premium produce locally.”

A wide range of dishes is on offer at the restaurant - image by Din Tai Fung UK
A wide range of dishes is on offer at the restaurant – image by Din Tai Fung UK

sweating the small stuff

“It’s about attention to detail,” said Zeta. “Our fried rice is very popular among workers for take-away, such as a pork chop on egg-fried rice, where we use premium eggs.

“It sounds like an easy dish to make, but it’s all about timing and temperature – when to add the spring onions to the oil.

“It needs to be just right to get the scent of them evenly spread through the whole dish.

“It’s the same with everything we do as a brand.

“Take our drinks, for instance. Our staff are skilled in using simple ingredients to create signature cocktails – we’ve launched Din, Tai and Fung, which are the top sellers.

“Last year we also launched our very own lager in collaboration with a local brewer.

“We had a whole team of people involved in choosing the right hops and we designed the labelling and bottling in-house – the team visited the brewery to see the whole production process.

“We try to keep things simple, but it’s also what our customers want, staying true to the brand. Then, if you want to be extravagant, we have an incredible wine list too. 

“We serve our food sharing-style and we also offer tasting menus and masterclass experiences where chefs demonstrate how the food is made.”

Full details of the restaurant, menu and events can be found on the restaurant’s website or by following @din-tai-fung-uk on Instagram.

The restaurant features bamboo in its interior design – image by Rebecca Hope

key details: Din Tai Fung

Din Tai Fung’s Canary Wharf branch can be found at Crossrail Place.

The restaurant is open from noon-10.15pm on weekdays, 11am-10.15pm on Saturdays and 11am-9.15pm on Sundays.

A serving of 10 Pork Xiao Long Bao costs £18.50.

Find out more about the restaurant here

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77 Marsh Wall consultation seeks responses from local community

Areli Developments has plans to demolish the existing office block and replace it with a residential tower on the edge of West India Docks

The Sierra Quebec Bravo building may be replaced with a residential tower - image by Jon Massey
The Sierra Quebec Bravo building at 77 Marsh Wall may be replaced with a residential tower – image by Jon Massey

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Proposals are being worked up to redevelop 77 Marsh Wall.

Currently office block Sierra Quebec Bravo sits on the plot, occupying the corner of Millwall Cutting and West India South Dock.

It’s also home to street food market Canary Garden and provides access to arts venue Theatreship.

Areli Developments, together with architects Patel Taylor, are currently engaged in a public consultation on their ideas to demolish the existing building and replace it with a tower.

While plans are at an early stage, the mixed use scheme could include a blend of co-living space, an aparthotel and apartments for private rent as well as affordable housing.

According to the consultation website, the development will “be a residential led scheme, with a mix of types of homes and tenures.

The mix of tenures will allow residents to stay for any length of time, whether that be one night, two years or more”.

Occupation will, however, be on a rental basis with no mention of apartments for sale in what will likely be the latest tall tower to arrive on the strip of land south of Canary Wharf.

900 residential units to rent

The consortium says its vision includes providing 900 residential units, offering flexibility for those moving in and aimed at attracting a range of inhabitants.

Alongside the accommodation, it promises to provide leisure amenities, green spaces, a lounge, gyms, shops, cafes and bars.

Early sketches show three connected towers set on a communal plinth that will have spaces for “residents’, community and public use”.

Public space will be partially sheltered, allowing people to spill out of the building at street level without getting wet.

The developer says the plans will create a new waterside destination on Marsh Wall, provide jobs both during construction and in the future, deliver opportunities for a programme of activities including a market and community events and deliver new cafes and restaurants.

The scheme aims to create “a place for people at all stages in life – for families, couples or individuals”. 

Many developers have turned away from building homes for sale in recent years in favour of build-to-rent.

The advantage is these projects are often easier to finance with the promise of steady returns.

However, they can also lead to more unstable communities with people having less security over whether they remain in a property long-term.  

key details: 77 Marsh Wall consultation

The public consultation on 77 Marsh Wall ends on March 31, 2025.

Interested parties are invited to have their say on the proposals via an online survey.

You can also email your thoughts to 77marshwall@kandaconsulting.co.uk 

Find more details here

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Nutmeg owned by JP Morgan highlights the benefits of ISAs

Nutmeg’s head of financial advice and guidance, Claire Exley, offers her tips for investing as the financial year comes to a close on April 5, 2025

Wealth manager Nutmeg is highlighting the benefits of ISAs - image by I-Wei Huang
Wealth manager Nutmeg is highlighting the benefits of ISAs – image by I-Wei Huang

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Are you missing out on tax-free savings and investments?

A recent survey of UK investors found more than a third hadn’t started using their ISA for this financial year.

The poll, conducted by Opinium in January, showed only one in five had invested the full £20,000 allowance. 

It showed women (24%) were more likely than men (18%) to have invested the full amount.

Under the current rules, each year UK savers can invest this amount or less in an ISA product and pay no tax on the interest, growth or returns.

The allowance resets each year on April 6, 2025, rather than rolling over.

Nutmeg – a digital wealth manager and ISA provider owned by J.P. Morgan – said changes to personal taxation in the Autumn Budget were driving investors behaviour.

The survey found 31% were planning to invest more in an ISA this year to mitigate changes around capital gains tax and 29% intended to do the same due to proposed new rules around inheritance tax on pensions.

“We have seen a clear shift in investor behaviour since the autumn with more people moving their savings and assets into ISAs to minimise the amount of tax they may need to pay,” said Nutmeg head of financial advice and guidance, Claire Exley.

“No-one wants to pay more tax than they need to and having the right ISA strategy can help to reduce your overall tax liability. 

“The beauty of ISAs is that they can be a simple and efficient way to build a portfolio and invest towards medium and long-term goals while minimising your tax.

“Even if you don’t have new money to put into an ISA, this can be a good time to look at any ISAs you may already have and make sure they’re working hard for you. 

“Whether it’s transferring to a new provider or reviewing your balance of cash and investments, a little financial admin could serve you well in the long run.”

Nutmeg's Claire Exley - image by Nutmeg
Nutmeg’s Claire Exley – image by Nutmeg

top tips: Nutmeg’s Claire Exley on ISAs

>> Review Your Contributions 

“Also check how much ISA allowance you have remaining,” said Claire. 

“You don’t have to maximise the allowance for it to make a difference: the more you have invested, the more you can benefit from compounding on any potential growth and not having to pay tax on any returns.

“If you can afford it, you should aim to consistently save or invest towards your goals – a little top up now could make a sizeable difference over time.”

>> Cash And Investments? 

“Consider whether you want to drip-feed future contributions,” said Claire.

“If you have money to invest but aren’t ready to put it into the markets all at once, the Nutmeg 100% cash pot feature allows you to use your 2024/25 ISA allowance by making your contribution and then ‘drip-feeding’ money into an investment pot over time.”

key details: Nutmeg

Nutmeg is owned by J.P. Morgan, which has its European headquarters in Canary Wharf.

The digital wealth manager offers stocks and shares ISAs, pensions and general investment accounts. 

Your capital is at risk when investing in stocks and shares ISAs.

Tax rules are dependent on individual circumstances and may be subject to change in the future

Find out more about the wealth manager here

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Pitch opens golf, hospitality and retail venue in Canary Wharf

Founders Elliot Godfrey and Chris Ingham talk simulators, Trendygolf and why they’ve expanded to east London with their latest launch

Pitch's Canary Wharf venue is located at 30 Churchill Place
Pitch’s Canary Wharf venue is located at 30 Churchill Place – image by Jon Massey

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Pitch’s Canary Wharf opening is a serious statement of intent.

Spread over two floors at the base of 30 Churchill Place, with views over the dock to Hawksmoor, it extends to some 14,500sq ft.

But it’s what founders Elliot Godfrey and Chris Ingham have put in the space that sets it apart as something entirely different for the estate. 

Firstly there’s the golf – Pitch’s primary function.

The venue boasts 11 simulator bays, the first physical Trendygolf shop for apparel and accessories and a PGA Academy.

This is a place where people who are serious about clubs and handicaps can play detailed renderings of the most famous courses in the world.

But it’s more than that.

The bays also offer arcade-style games and challenges where players compete to get closest to the pin.

Its bars and restaurant offer spaces to socialise and relax for those new to golf or who prefer to do their talking on the shuffleboard table.

Then there’s the record collection…

It’s an evolution of a business Elliot and Chris first started as a concession in a gym in the City.


Pitch founders Elliot Godfrey, left, and Chris Ingham - image Jon Massey
Pitch founders Elliot Godfrey, left, and Chris Ingham – image by Jon Massey

from friends to business partners

“We’ve known each other since we were playing as teenagers – we’re both from Luton,” said Elliot.

“We’ve always been good friends and played golf competitively as professionals.

“We went our separate ways – Chris to Austria and I fell out of love with the game for a bit, perhaps because I’d played too much when I was young.

“At that time I was more into DJ-ing and so on.”

Both missed playing in the UK, however and, with Chris back, an idea for a possible business emerged.

“We were living in east London and the only golf club you could get to was Wanstead.

“When I came back from abroad, the new indoor tech was just coming out, but there were so few facilities for people to use.

“We thought we’d try setting something up now that the digital systems had made it possible.

“We thought we wanted to make the game more sociable with people playing in groups.

“We had our original site at Citypoint in Moorgate and we did that for about two and a half years.

“It was one of those bad-luck, good-luck situations.

“It was a concession within a gym, but it was taken over and we were homeless.

“We were having a good time there, and probably would have stayed as we had a good fanbase, but it was time to get out and take the next step – to go from a small centre to something bigger.

“We took over a place in Bishopsgate, which was the first iteration of the full concept.

“Then the pandemic hit and stopped everything. 

“But we’d been successful and got through Covid with the support of our members, opening a branch in Soho in 2022, then Dublin four months ago and now Canary Wharf.”

The venue is spread over two floors and boasts two bars - image Pitch
The venue is spread over two floors and boasts two bars – image by Pitch

growing Pitch

Manchester, Birmingham and Brighton are all expected to open too, with an international franchising model for branches in Australia, Germany and America.

“Indoor golf is exploding, because of the convenience factor and the technology is so much better, with the AI tools that are about to come,” said Chris. 

“We’re in the right industry and there’s a lot of demand for it, especially as indoor golf isn’t that common here.

“We use a technology called Trackman, which is the best in the world.

“On the system you can play 350 courses and one of the beauties of it is you can finish a round in an hour.

“There are also different games you can play, such as training games, social games, where you can have some beers and bring your friends for a round.”

With its expansive hospitality offering, the latter is a key offering for Pitch, which is hoping to tempt companies in for corporate events and groups in for parties alongside the more serious golfers.

Pitch in Canary Wharf has 11 simulator bays - image Pitch
Pitch in Canary Wharf has 11 simulator bays – image by Pitch

competitive socialising at Pitch

“The technology makes golf more accessible, and that’s one of the chief things for us,” said Elliot.

“It can be quite a hard sport to get into but here you don’t need to bring clubs and you can wear whatever you want.

“I think that’s one of the reasons we’ve been popular – anyone can just come down and play.

“One of the best things about this place is that you can walk in and see a group playing for fun with serious golfers in the next bay.

“Other people will just be listening to music and having some food or cocktails – it’s that mix we want in our venues.

“We do have bays with orange curtains for the more serious players, but there’s congregation in the middle – a social area where everyone comes together.

“The important thing for us is that Pitch doesn’t just offer golf.

“We’ve brought in Des McDonald of Insight hospitality to help create our menu which features Asian flavours – there are plenty of things to do if you don’t want to play golf.”

While anyone can book a bay at Pitch, the company also offers a range of membership options aimed at taking the best elements of traditional golf club membership and updating them in line with the venue’s cutting-edge tech.

Packages start from £35 for a Pitch.social membership with full details available here.

The venue is ideal for large events and also has shuffleboards for guests to enjoy - image Pitch
The venue is ideal for large events and also has shuffleboards for guests to enjoy – image by Pitch

‘everyone’s a potential customer’

“The breadth of our offering here in Canary Wharf is ideal because everyone is a potential customer whether they’re into golf or not,” said Chris.

“We are super proud of what we’ve created here and it’s great to see it working.

“It’s taken a lot to get on the estate, there’s been a lot of planning but there are a lot of golfers in this area and for those who don’t play, we have a great bar and restaurant.

“It’s good to create a bit of dwell-time in the venue and it will be fantastic for corporate events.”

Elliot added: “Sometimes we forget to stop and assess how far we’ve come and remember that we’re actually very proud of what we’ve achieved. 

“From those early days in the City a decade ago, it’s taken a long time for us to reach our final vision of what we want Pitch to be and our Canary Wharf venue is a really good representation of that.

“There isn’t an abundance of golf facilities in this part of London, but the area is changing and evolving with lots of major hospitality brands opening here now.

“It’s a blend of office workers, visitors and residents now and the estate has become much more of a destination.”

Pitch itself is one of a new breed of venues that have opened in Canary Wharf in recent years, joining the likes of Hawksmoor, Marceline, Dishoom and Mallow as visitors increasingly head to the eastern end of the estate. 

With a new theatre coming, a host of openings down toward Harbord Square and established offerings such as The Cube, MMy Wood Wharf and Emilia’s Crafted Pasta, there’s no shortage of attractions. 

Pitch also houses a Trendygolf store – the brand's first bricks and mortar offering - image by Pitch
Pitch also houses a Trendygolf store – the brand’s first bricks and mortar offering – image by Pitch

key details: Pitch

Pitch Wharf is located at 30 Churchill Place with entry via the dockside concourse.

It’s open daily although hours vary so check with the venue when planning a visit.

Group bookings of bays start at £56 per hour.

Walk-ins are welcome in the bar and restaurant.

Find out more about the venue here

Read more: Awe London to open its doors at 8 Harbord Square

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KB Aesthetics London offers beauty treatments on the Isle Of Dogs

Former NHS nurse and east Londoner Kelsey Bailey runs her medical-grader business in space on the southern edge of Canary Wharf

Kelsey Bailey, founder of KB Aesthetics London - image Jon Massey
Kelsey Bailey, founder of KB Aesthetics London – image Jon Massey

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Care and honesty sit at the heart of Kelsey Bailey’s business – something that should come as little surprise given her career.

Born and raised in Poplar, she spent nearly a decade and a half as an NHS nurse much of it on the Royal London Hospital’s Acute Assessment Unit ward in Whitechapel.

“AAU is chaotic,” she said. “It’s where patients go while we figure out what we’re going to do with them – where they will be sent for further treatment.

“It’s a stressful environment and staff often don’t last long there, but I loved it. I was there for nine years.

“I had two kids during that time and it got to the point where I needed to start thinking about what I was going to do because of the long hours and the shift patterns. 

“I moved into practice nursing in 2019 at Aberfeldy Village and went from being on my feet all day to sitting in an office.

“That felt more like organised chaos, but I had this feeling the whole time that I wanted to do something.”

KB Aesthetics London started as a side hustle in 2022, with Kelsey offering medical grade beauty treatments in rooms rented through other salons. 

“It was all word-of-mouth, but I could feel the momentum,” she said.

“My husband, Ricky, could see I had some energy built up inside me that I needed to get out – I really wanted to try something. 

“I knew it would be a risk and it took about six months to make the decision to leave nursing. What if it didn’t work?

“I wouldn’t have that security blanket any more. I felt conflicted, but I needed to take the risk – if I didn’t try, I’d never know.”

Kelsey's clinic offers a full range of services from premises on South Quay - image KB Aesthetics London
Kelsey’s clinic offers a full range of services from premises on South Quay – image KB Aesthetics London

taking KB Aesthetics London to the next level

Kelsey took the plunge and built her dream – a facility with multiple treatment rooms on South Quay, just over the dock from Canary Wharf.

With help from Ricky, it’s a space she’s filled with soft brushed gold, warm whites and neutral tones, drawing on her passion for design and, of course, aesthetics.

“I wanted a calm environment – coming to a clinic like this can be nerve-racking and I just wanted everything to be chilled,” said Kelsey, who lives on the Isle Of Dogs. 

“I’m very relaxed in my approach and I wanted everyone to be comfortable so they are happy telling me the truth about themselves rather than telling me what they think I want to hear.

“I’ve always liked looking after people. For every single person who comes through the door, we do a free consultation, which includes a skin scan. 

“It may be that their skin is actually really good and they just need some retinal rather than Botox. We always talk about a journey.

“It’s important not to pay too much attention to one thing.

“For example, a woman in her 30s might see a line and focus entirely on that.

“But if she treats her skin as a whole with a really solid regime, the individual line might well not bother her any more.

“It’s about setting the bar lower in terms of what and how much you want to do.

“The trick with having aesthetic treatments is a light touch, which is a skill in itself. If someone has had Botox, they shouldn’t look as though they have.

“People should just be saying that they look well. 

“I want people to understand that it’s not scary when you age.

“You might look in the mirror and see things that start to bother you, but it’s all right. It’s not about just getting loads of fillers.

“You can’t stop ageing, but there are things we can to do to make you feel better about yourself and those don’t have to cost a fortune and they don’t need to be invasive. 

“Sometimes, if someone has a good skincare regime, all they need is the reassurance to carry on doing what they’re doing and some advice.

“Wherever possible, the natural side is the way to go.

“Our approach is holistic. I’ve known a lot of my clients for a long time.

“We’re really trying to do something different in the industry.”

Kelsey and husband Ricky have worked together to decorate the space
Kelsey and husband Ricky have worked together to decorate the space

forging a team

Joining Kelsey on that mission are Louise Mitchell, R-Marni Aguilar and Trudi Gibson who bring a wealth of experience to the clinic.

Having grown the business largely through word-of-mouth, the plan is now to make a bigger splash and build on that solid foundation. 

“It’s really down to my clients that I’ve come this far,” said Kelsey. “They’re the ones who helped give me the confidence to take that risk. 

“Since we’ve put up our signs, people now know we’re here and it feels great. I’ve trained the other three on the team and we’ve really grown together.

“Before this I’d never owned a business – I’m a nurse – and starting a company on your own as a woman can be difficult. 

“I wanted to do it with people who get me and that’s made it enjoyable for all of us.

“That connection means we all put more in for each other.

“As a business, we’re a bit more relaxed and that’s good for the team and clients.

“People often say it’s like a spa when they come here, which it is, but it’s built on a strong medical foundation.

“The aesthetics industry is not regulated at the moment and I always make sure people know about our medical training and the standards we set.

“Our approach is about keeping people safe – we always start with the client. 

“First of all, my advice is to not spend money on things that aren’t bothering you.

“It would be wrong for me to find stuff you should be bothered about – it should never be about what I think a person needs.

“Often, following a good skincare routine will yield the best results. 

“There may then come a day when you need something sorted out and then we can look at treatments and options. Then it’s about your needs. 

“It’s important to keep up with what’s happening in the industry.

Kelsey wanted to create a calm, welcoming environment for her clients
Kelsey wanted to create a calm, welcoming environment for her clients

“We’re not a clinic that’s machine-led – in this business it’s definitely possible to get too much stuff.

“I currently have one skincare machine – the Sofwave – which I’ve been working with for a couple of years and is non-invasive.

“I regularly attend conferences to see what’s out there and listen to the evidence and the claims.

“But for me it’s equally important to talk to people in the industry to find out what they actually do in practice.

“My clients are real people with busy lives. They don’t want there to be down time after they come for an appointment.”

Kelsey said running her own business full-time had been an opportunity for personal growth, alongside professional expansion.

“It’s been life-changing,” she said. “I never thought I’d have my own business and it’s an emotional roller-coaster.

“You have to have stamina, but I love it.

“I remember going to Canary Wharf as a kid – it’s so different now – but I really feel a part of it now and I almost can’t believe that. 

“With all my family here and having grown up in the area, I feel like I’m getting the best of both worlds.”   

key details: KB Aesthetics London

KB Aesthetics is located at Parker House in Admirals Way on South Quay at the top of the Isle Of Dogs.

The clinic’s full range of services is available online.

For more information, visit the company’s website or email info@kbaestheticslondon.com

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Wayne Hairdresser Salon set for Canary Wharf opening in March

Wayne Zukauskas is among a clutch of independent business owners to bring their activities to 8 Harbord Square at Wood Wharf

Wayne Zukauskas of Wayne Hairdresser Salon, soon to open in Canary Wharf - image Jon Massey
Wayne Zukauskas of Wayne Hairdresser Salon, soon to open in Canary Wharf – image Jon Massey

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“It was quite random that I came to London – I just stuck a pin in a map, although I did have friends here too,” said Wayne Zukauskas.

Originally from Lithuania, the east London resident had spent 11 years playing professional basketball before a back injury prompted a change in career. 

“The doctors said I had to stop – I could have continued my journey as a basketball coach but I wasn’t really interested if I wasn’t playing,” said Wayne.

“So I took a break for a year and three things came into my mind. Either to be a chef, a hairdresser or a DJ – I decided to try training as a stylist.

“Everyone, my friends and family, were shocked. I liked to do my own hair, but there wasn’t any particular reason for choosing that path – I just felt I wanted to do it. 

“I studied for around 12 months, which was intense – you pay more money on a course that length, but it’s way quicker than going to college.

“Then I worked a little bit before moving London – it was the right place because I wanted to learn the language – then everything started to happen career-wise. 

“Within a month or two, I was working – first in Notting Hill for a small independent salon and then for a bigger brand in London Bridge. I learnt a lot.

“My English got a lot better and I spent around five years there.”

An example of Wayne's work - image @waynehairdresser on Instagram
An example of Wayne’s work – image @waynehairdresser on Instagram

the drive of an entrepreneur

But Wayne began to think about the future and, bitten by the entrepreneurial bug, he started to do some research.

“I was getting very interested in the business side of things – reading books and talking to people to find out how it all worked,” he said.

“Then, once I started getting interested in that, I began looking for opportunities. 

“There was the chance to manage three salons in Zurich, but, at the last minute, I decided not to go to Switzerland.

“Instead I teamed up with a business partner here and we ran salons in Royal Wharf and Limehouse for nine years. 

“When my daughter was born, I decided it was time for a break because I wanted to be there for her and running a business can be stressful.

“As a family, we had a really nice year and a half,  travelled a lot with the baby – even though she won’t remember all the places she’s been.

“But I’m someone who needs challenges so we came back to London. I began talking to Canary Wharf Group about 8 Harbord Square. 

“I knew it was coming – I’ve always lived in east London – in Westferry, Limehouse, next to City Airport and now close to Excel – so I’m always around Canary Wharf.”

Wayne Hairdresser Salon is set to open its doors at 8 Harbord Square in March 2025 - image Jon Massey
Wayne Hairdresser Salon is set to open its doors at 8 Harbord Square in March 2025 – image Jon Massey

a new chapter: Wayne Hairdresser Salon

This brings us to the start of a new chapter for Wayne, as owner of one of the independent businesses that’s set to launch in Wood Wharf in the coming weeks and months.

Wayne Hairdresser Salon will open on March 15, 2025, offering a full complement of services for men and women as well as haircuts for children

“My idea was to create a boutique salon for this lovely area,” said Wayne.

“It will blend in with the New York style of 8 Harbord Square, with a modern look.

“We will have a dark brown, red and white colour scheme complete with a coffee bar inspired by a traditional British telephone box.

“In the future we’ll look at putting in a kids play area to keep them entertained while parents get their hair styled.

“We’ll be offering cuts for young ones too, which not every salon likes to do, but we love it.

“We’re expecting regular haircuts to be popular, as well as colour treatments such as highlights, balayage and ombre.

“I already have a client base in the area and we think we’ll mostly be serving the residential population, although workers in Canary Wharf and visitors to the area will be very welcome too.

“This will be a place that offers a luxury atmosphere and an experience to match – somewhere people will really enjoy coming.”

In fact, the salon will offer a comprehensive range of treatments and services drawing on Wayne’s 15 years in the business. 

Brands the salon will be working with include Oribe, Goldwell and K18.

The salon will be offering a full range of services and treatments - image @waynehairdresser on Instagram
The salon will be offering a full range of services and treatments – image @waynehairdresser on Instagram

quality over quantity

Wayne said: “I’ve recruited a really experienced team to deliver these services with a boutique feel.

“It’s all about quality rather than quantity. If a customer comes through the door, it has to be a good service and then, if they live locally, they will keep coming back.

“I’ve learnt a lot from my years running a business.

“With this opening, I want to take things easy, start slowly and see what happens. I hope the business will grow steadily and the team will expand.

“Then, perhaps, I’ll open more salons but we’ll see.

“What I’ve learned from running businesses is that it’s challenging and it can be an unhealthy balance. 

“Before, one of my salons was very large whereas this will be more boutique – somewhere that people will feel relaxed coming to and enjoying at a slower pace.

“The plan when I first came to London was only to stay for a few years – but I’m still here because the journey is going the way I wanted it to.

“I always had the idea to move somewhere hot with a beach, but you can always go on holidays. 

“In the end, wherever I go with my wife, we always end up missing London. It’s where my daughter was born and she will grow up here.

“Opening a business in Canary Wharf feels great. The look of the buildings and the people that live around here are the right fit for what I’m trying to do.”

8 Harbord Square is set to welcome several independent businesses in the near future including florist and gift shop The Flower Club and nail salon Awe London.

Drawn from east London, Canary Wharf Group is supporting them as they launch on the ground floor of the residential tower. 

key details: Wayne Hairdresser Salon

Wayne Hairdresser Salon is set to open its doors on March 15, 2025, at 8 Harbord Square. 

A full list of treatments and prices is available on the business’ website.

Wayne also offers business consulting services to help other entrepreneurs.

Find out more about the salon here

Read more: Awe London to open its doors at 8 Harbord Square

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Awe London set to open luxury nail salon at 8 Harbord Square

Kamden Monplaisir is set to bring her business to Canary Wharf, the realisation of a dream to launch a branch of her beauty brand on the estate

Awe London founder Kamden Monplaisir - image Jon Massey
Awe London founder Kamden Monplaisir – image Jon Massey

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“When I was a lot younger, I had an obsession with Canary Wharf,” said Kamden Monplaisir.

“Aged nine, my mum brought me to the estate, because she’d noticed I had a major interest in numbers, money and counting – maths was always my strongest subject in school.

“I was inspired by the suits and the culture – it felt like a different world when you stepped into it.

“As a child, I’d never seen anything like it.

“Later, I only applied for jobs I could get here”

Kamden, who grew up not far away in Bow, founded creative nail bar business Awe London in 2019.

Soon she’s set to expand her operation to 8 Harbord Square in Wood Wharf as one of a cohort of independent business launching in its commercial units over the coming weeks and months.

“When I was starting out, I used to work at Aquascutum in Canary Wharf, but the company went into administration,” she said. 

“That’s when I moved on to Burberry.

I have a degree in international finance and I was working for their corporate finance division.

“After pursuing that for about five years, I decided I wanted to start my own business – The Esther Academy – an organisation working with young women to support, inspire and nurture them in their future endeavours. 

“That continued until the pandemic hit and business died down. I already had other things going on creativity-wise and I started Awe London in 2019. 

“I’m also a mum and about to be again, which is a big pride and joy of mine and just as important as my entrepreneurial life.” 

The business Kamden’s running now was born out of need – a desire to offer a better service than what she’d experienced.

Nail art by Awe London - image by Awe London / @awelondon on Insta
Nail art by Awe London – image by Awe London / @awelondon on Insta

founding the brand

“I’ve always been obsessed with getting my nails done,” she said.

“But I felt disappointed by the salons I was going to compared with my expectations.

“I’d visited businesses in the West End – the prices were three times as much, but it was a different atmosphere and I wondered why that couldn’t be available in other places.

“When you go to a spa, you want to experience that ‘wow’ moment, but many nails salons in the UK were just about getting in and getting out – I wanted to change that.

“Our first branch was in South Woodford and we were there for about four years.

“It was a beautiful community to work in as a residential area.

“Then my ambitious side set me wondering how I was going to grow this business more, which had been quite difficult in such a small area.

“We were popular on social media and I noticed that a lot of my clients were coming from London for our services, so I packed up and moved to Shoreditch. 

“It was a tough decision because I knew we’d lose some clients but it was a great move and many of our customers travel in to see us there.

“The new location gave us more exposure and we were able to cater for tourists, commuters and residents.

“There was a much bigger footfall and more of a lively vibe and we’ve achieved what we wanted to, which is amazing.”

As thoughts of further expansion emerged, the stars aligned to bring Kamden’s twin obsessions – Canary Wharf and creative nails – together.

It made the decision to say yes to Canary Wharf Group’s team an easy one.

“I was contacted by them while they were looking out for small east London businesses that might be interested in a second location,” she said.

“It came at the perfect time.

“I’d built the team and the infrastructure and I had just started thinking about growth and that suggestion really tapped into my love for the Wharf.

“When I was considering areas, Canary Wharf had always seemed like a dream – when I walked through the malls, I always thought it would be great to be  here.

“Then, this new opportunity at 8 Harbord Square made that a bit more attainable so I pursued the opportunity and around seven months later we had the keys.”

8 Harbord Square is set to be home to a collection of independent businesses including Awe London – image by Jon Massey

the difference at Awe London

For Kamden and her team, success is all built on the customers experience – the key reason her clients keep coming back to indulge in Awe London’s extensive range of services.

“It’s about the care you get from our people,” said Kamden.

“If you come to us we’ll always aim to brighten up your day.

“At Canary Wharf, clients will come to Awe London, feel relaxed and enjoy lovely beverages – getting your nails done should never feel like a chore.

“Some customers get a treatment because they need to look their best for an event or to maintain their appearance, but here we also want them to enjoy the process.

“It is a luxury and we want people to feel they are having a good time while they are with us.

“One of the things I’ve fallen in love with about Canary Wharf as it has changed is the community aspect to the estate.

“There are opportunities to network and to meet loads of people. We’re offering a service, of course, but we also want to build our client base. 

“In our businesses, we have the opportunity to build a rapport with our customers and learn about their lives.

“In some cases we see them going from their first job, the next step in their career, marriage, a new house and beyond.

“That’s really lovely.

“I’m so excited for the future and what can come from this opening.

“The exposure we got from Shoreditch was good, but this will be a new level of opportunity for us.

“This kind of project to support small businesses is unusual.

“It’s tough for small companies to break through but being in an area alongside big brands and having the chance is great and I’m so grateful for it.

“We’re really looking forward to opening.”

While Awe London’s Canary Wharf branch will be an extension of Kamden’s brand, she said the new nail salon had been designed to have its own personality to reflect the area it would be operating in.

“I like each salon to look like and represent a bit of the place it’s in, so none of them are exactly the same,” she said.

“You’ll know it’s an Awe London salon, but I wanted the contemporary feel of Harbord Square to be present when people walk in.

“I saw the brickwork, the appearance of the apartments upstairs and thought: ‘this is me – modern, contemporary, with an industrial feel, but also with a bit of plush velvet, beautiful smells, flowers and the feminine touch.”


Nail art by Awe London - image by Awe London / @awelondon on Insta
Nail art by Awe London – image by Awe London / @awelondon on Insta

looking to the future

As for further expansion, Kamden has big plans and a model she feels is ready to grow.

“There can be a bit of apprehension when you expand – we’ll have double the number of staff with this opening, but I’m not afraid,” she said. 

“We’ve built really strong infrastructure in the business and I’m excited to work with new people.

“Running businesses isn’t how I thought it would be at all.

“I hoped I’d become rich, go on holiday every other month – all glitz and glamour. 

“I didn’t understand the magnitude of it or the hard work you need to do. 

“But I’ve got a great support system in place, a great family and I’m a woman of faith.

“That all helps manage the stress.

“I take time out for myself – you have to believe in balance if you don’t want it to completely take over your life. 

“If I could go back with some advice I’d tell myself to relax – to remember that I was built to do this and that I can get over any hurdle that comes my way and to have faith that the plans I’ve made will work out.

“In the future, I’d love to expand Awe London globally and partner up with people all over the world. You have to have passion to grow a boutique nail salon.

Nail art by Awe London - image by Awe London / @awelondon on Insta
Nail art by Awe London – image by Awe London / @awelondon on Insta

key details: Awe London

Awe London offers a wide range of manicure and pedicure services.

Follow the brand’s Instagram @awelondon or check its website for Canary Wharf opening details.

Canary Wharf Group is supporting a number of independent east London businesses to open in the commercial units at 8 Harbord Square on Wood Wharf.

Also confirmed are salon Wayne Hairdresser and florist and plant shop The Flower Club.

Discover more about the 8 Harbord Square project here

Read more: SO Resi’s Kevin Sims on the advantages of shared ownership

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