Docklands Archives - Page 12 of 36

November 16, 2023November 16, 2023

Royal Docks: How East River Wharf is offering an alternative for local tenants

Shared ownership properties from Legal And General Affordable Homes present a competitive proposition for residents renting in east London

The show home living space at East River Wharf

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The rental market is on Jen Cobley’s mind.

Right now, for the head of sales at Legal And General Affordable Homes, it’s proving a fertile source of shared ownership buyers.

The company is currently delivering East River Wharf, part of Ballymore’s Riverscape scheme in Royal Docks and is finding its offering is attracting tenants under pressure from rising rents.

“We launched the development in July and the sales rate has been really good – there’s a fantastic appetite for the scheme,” said Jen.

“The key reason for that is because the area is very popular with renters.

“What we’re seeing is that landlords have pushed prices up and that’s prompted people to look at alternatives.

“At East River Wharf some people will be moving into one-beds, having moved out of rented studios at Royal Wharf, for substantially less of a monthly outlay.

“That also means, of course, that they have got a foot on the ladder.

“It’s been a really positive start in a turbulent market.

“Shared ownership has been less affected by this as higher interest rates don’t have as great an effect because the portion of the property under mortgage is typically much smaller.

Legal And General Affordable Homes head of sales Jen Cobley

“The other thing about shared ownership is that people can think long-term.

“While interest rates may be shocking right now, if you’ve bought a 25% share, you will be in a better position financially than someone with a mortgage on 90% of a property.

“This means when interest rates stabilise, it will then be easier for people to staircase and buy a larger share of the property, right up to 100%.

“It’s also the deposit levels. While buying outright might be on some people’s agendas, when you think about what 5% or 10% of the full value of a property actually looks like, it is out of reach for most people.

“Shared ownership requires a much lower initial outlay. At East River Wharf, you are looking at a deposit of just under £5,000.

“Our one-bedroom homes start at £387,500, meaning a 5% deposit on a 25% share at £96,875 would be £4,843.

“That feels do-able for people. The mortgage market is currently very stable and there are lots of lenders offering 95% mortgages right now.

“On that one-bedroom apartment, you’d be looking at monthly outgoings of just over £1,500.

“I’ve spoken to a considerable number of people renting studio flats in the surrounding area for £1,800-£1,850 per month.”

Legal And General has taken on four buildings at Riverscape, with apartments in two of them for sale on a shared ownership basis.

The others will be let to tenants on an affordable rent basis.

One, two and three-bedroom apartments are available to buy at the scheme, which is essentially an extension of the Royal Wharf development on the Thames between West Silvertown and Pontoon Dock DLR stations.

The neighbourhood has its own pier served by the Uber Boat By Thames Clippers river bus and is within walking distance of the Elizabeth Line.

It will benefit significantly from a planned new bridge across Royal Victoria Dock, part of the ongoing regeneration of Silvertown, which will make this journey even easier, putting it within about 20 minutes of Canary Wharf.

Legal And General is set to host an open day at East River Wharf, from 10am-4pm on December 2, 2023, for anyone interested in buying a shared ownership property or who would like to know more about the scheme.

Jen said: “At our event we have a fantastic sales office and apartment to show people. We’re in the very fortunate position to be taking control of a lot of the units we’re selling quite soon.

“We have one, two and three-bedroom apartments that people can see, unfurnished too and a team of sales consultants who would be delighted to meet with potential purchasers or anyone who just wants to know a little bit more about shared ownership.

“We’ll also have an independent financial advisor on hand, for anyone who would like to discuss accessing a mortgage.

“We really are ambassadors for the tenure rather than just our brand – we’re more than happy to have wider conversations about affordability and ways people can buy properties.

“Shared ownership is not just for first-time buyers.

“If you have a property that’s sold, subject to contract we can take an application from you.

“If you’ve previously owned a property and have left the market then we’re also an option for you.

“We see people coming to us in a wide variety of situations, whether they are looking to buy their first home, relocating after a divorce or dealing with a change in circumstances.

“It’s really open to all as long as you meet the eligibility criteria.”

Buyers at East River Wharf will get access to a wide range of facilities with the vast majority already up and running.

“In terms of the apartments at East River themselves, the quality is on a par with Ballymore. That’s a real key selling point for us.

“Everything has outdoor space – either a balcony or a terrace and they are, of course, in a fantastic location.

“Buyers also get access to all the Royal Wharf facilities.

“There’s a real sense of community with the clubhouse.

“Something I’m really excited about is the Sky Lounge, which will be on the 16th floor of one of Riverscape’s buildings.

“It’s due to open next year and will be a business lounge with far-reaching views across to Greenwich and Canary Wharf – a place to meet neighbours and collaborate with guests.

“There’s also a concierge service that oversees the seamless running of the estate too.”

Find out more about East River Wharf here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 16, 2023November 16, 2023

Canary Wharf: How a Jovena Face Stim treatment delivers a lift at Third Space Spa

The treatment uses radio frequencies and electrical stimulation to exercise facial muscles with the aim of creating a more youthful appearance

The treatment uses Jovena’s machine to stimulate facial muscles

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There’s a new beauty treatment in town. Third Space Spa in Canary Wharf’s Canada Square recently added Jovena Face Stim to its extensive range of aesthetic and wellbeing services.

While the largest luxury health club in Europe has plenty of ways to train the body’s muscles, the spa’s new machine offers a way to work out facial muscles with the aim of tightening and toning the skin to give clients a healthier and younger appearance.

The treatment, which costs £250 per session, promises visible results after the first application, with a course of six recommended.

Third Space is currently offering customers £50 off their first treatment. Those booking five sessions will get a sixth for free.

what do you get for your money?

Each session lasts approximately one hour, which includes cleansing, radio frequency therapy and muscle stimulation.

tell us more

“It’s a two-part facial, although you can also have them done in isolation,” said Third Space Spa therapist, Samelia Connor.

“The Jovena Face Stim treatment begins with a radio frequency procedure, which tightens the skin and boosts collagen production.

then what happens?

“The second part is the facial stimulation,” said Samelia. “It causes contractions in the face, so it’s working the muscles to create a lifting effect for the skin.

“We can target the right muscles to achieve the effect. In combination, you get tightening and lifting, which works with your existing skin regime.”

what are the benefits?

“From what I’ve seen with my clients, it gives them a more youthful appearance and I feel like that’s something everyone is looking for,” said Samelia, who has been a therapist for more than seven years, relocating to the UK from the Caribbean following a hurricane.

“Even if, like me, you’re in your 20s, you still want to look fresh.”

how does it feel?

“It’s quite relaxing,” said Samelia. “When someone invests in their skin, I feel like they know the procedure will benefit them and when you see the instant results, you feel like you’re getting your money’s worth.

“For longer lasting results, I would recommend the full course of six. It’s for men and women.

“Before there was a stigma about men getting treatments but now it’s seen as self care.

“Whoever you are, if you’re doing a presentation or appearing at an event, you want to look your very best.”

THE DETAILS

Jovena Face Stim, Third Space Spa

The cost per treatment is normally £250 per session

Third Space Spa’s introductory offer is £50 off a first treatment

Therapists recommend a course of six treatments for longer-lasting results. The spa offers six for the price of five

The two-stage procedure takes around an hour to complete

Instantly visible results are promised after one session

Third Space Spa is accessible to members and non-members at Third Space in Canada Square. A first Jovena Face Stim costs £200.

Find out more about Jovena Face Stim at Third Space Spa here

Third Space Spa thearapist Samelia Connor

TRIED AND TESTED

By Jess Maddison

I am – in some ways – the ideal candidate to experience this treatment for a review.

My body has been blessed with many things, but prominent bone structure is not one of them.

I am therefore a good guinea pig to road test a treatment that claims to produce results of lifting, sculpting and tightening after only the first session.

Before my appointment at Third Space Spa for the Jovena Face Stim, I’ve also accidentally gone out every night for a week and my skin is definitely a bit dull and dehydrated.

The treatment is meant to promote a refreshed appearance, so I’m giving the technology a serious challenge.

To start things off, my face is cleansed. Then it all gets a bit unusual.

Conductive gel is applied and a little, warm device is moved over one half of my face. It’s like a small, friendly koala is massaging me with his tiny fingers.

This is the radio frequency treatment – the part that stimulates collagen production and, once I got used to the sensation, it was quite relaxing.

Then comes the next step and things get even more unusual.

This is the part where the therapist stimulates the muscles in your face like a mini gym work out.

It’s done with the same wand, but the koala has gone on his break.

The first jolt is definitely a shock – it’s like nothing I’ve ever felt before. Is it an electric pulse? Suction? It feels a little bit like an epilator.

It pulses all over one half of my face and this is where my therapist Samelia’s professionalism comes into play.

While the first few applications are a bit alarming her soft, hushed tones are there and she makes me laugh.

It’s not the most comfortable I have been in my life, but by the time we get round to doing the other half of my face I’ve gotten so used to things I’ve zoned out and am thinking about something else entirely.

The treatment begins with facial cleansing

The session ends with the removal of the conductive gel and a soothing application of moisturiser.

The results? In the mirror there stands before me someone who’s apparently had seven nights of blissful eight-hour sleep and green tea before bed.

The puffiness under my eyes is gone and it’s the same for my cheeks.

My skin is glowing, hydrated, smooth and tight. But that isn’t all.

The changes are subtle, but definitely there.

There is, without doubt, a small part of my chin that has been sucked up into my jaw.

The sides of my face are straighter and – what’s this? I can actually see an ever-so-small curve of a cheekbone.

Days later my skin feels just as smooth.

I’m amazed the results are still there when I wake up.

This is definitely not a typical facial but, with effects like these, bring on more koala massage and face pulsing.

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 16, 2023November 16, 2023

Royal Docks: How Excel’s expansion impacts Newham, London and the UK

With less than a year until opening, CEO Jeremy Rees outlines the benefits for events, local residents and the wider British economy

An artist’s impression of how Excel will look when its latest expansion programme is completed

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Jeremy Rees is excited – and with good reason.

It’s now less than a year until the latest extension to Excel in Royal Docks is due to open its doors for business, and the exhibition and conference centre’s CEO is buzzing with the anticipation of what it means for the UK, London and the local area.

To say live events have bounced back after the pandemic would be an understatement.

Fuelled by a period of almost total shut down, when meetings were deemed illegal, the demand and desire to reconnect is at an all-time high.

“This year will be 10% busier than we’ve ever been in the history of Excel’s business,” said Jeremy.

“There will be more events, more exhibitors and more visitors here than ever before – that’s a really strong catalyst for activities, innovation and ideas.

“It puts Royal Docks right at the heart of our trade agenda in the UK once again.

“Historically, it was an area where innovation was rife, where trade was a huge driver for the capital.

“That tailed off with containerisation.

“But it’s a great example of what London does, it adapts and changes into something else – so the Royal Docks began reinventing itself as a centre of excellence and innovation.

“Transportation links improved and, over the years, pieces were put in place to remove the friction of travel to get here.

“Now, with the Elizabeth Line, we’re a very strong proposition for our customers. Excel is three minutes from Canary Wharf and 15 minutes from the West End. It’s so accessible.”

Excel CEO Jeremy Rees says the benefits of increased space will bring increased growth and prosperity to Royal Docks, London and the UK as a whole

Riding the wave of that regeneration and infrastructure improvements, Abu Dhabi National Exhibitions Company (ADNEC), which owns Excel, has invested significant cash in expanding the venue.

When the doors to the extension open in October 2024, Excel will see its available space increase by 25% to some 125,000sq m.

The new facility will connect seamlessly to the existing centre’s eastern end, with landscaping outside, including a public park.

“We’ve designed a £220million building connected to the existing one, which will genuinely delight and surprise everyone with a world-class experience,” said Jeremy.

“The process of regeneration here is far from complete and that’s one of the reasons our expansion programme is so important – because it’s demand-led.

“Our customers in the corporate, association and exhibition markets – both nationally and internationally – have told us what they want.

“That’s the future of face-to-face events – a building that needs to be not just physically but also technologically fit for purpose and a place that’s sustainable and puts delegate health and wellbeing right at the heart of the proposition.

“The brands that are coming now care deeply about the experience and that’s something we’ve catered for really carefully.

“The expansion is a place where millions of moments will happen, where people will go away saying that their needs were fulfilled when they came to Royal Docks – whether that was for trade, fun or engagement.

The project will see Excel get a second main entrance

“It will be where their preconceptions of the area, of London and of the UK, will have been shifted.

“Our vision for the future is to add significantly to where we are now and this is deeply exciting.

“From a stakeholder perspective, from ADNEC downwards, I think it shows a belief in London and the Royal Docks.

“They’re investing hundreds of millions of pounds in our buildings and the experience.

“That’s being reinforced by our customer base who are signing contracts now for 2024, 2025 and beyond. We’ve got agreements in place for 2030 already.”

Take a step back and Excel currently generates about £4.5billion in economic impact for the UK, attracting around 4million visitors to the Royal Docks each year by hosting roughly 400 events.

“The expansion is necessary to ensure the virtuous circle of growth continues.

Jeremy said: “What our existing customers are saying is that if we can’t cater for them, they’re going to go somewhere else.

“There is a significant emphasis on investment internationally and cities are competing aggressively with each other.

“The difference with London is that most other cities in the world own their convention centres – here it’s privately owned, so all the investment coming through us is driving a vast ripple effect through the city.

“The economic impact is huge and costs the public purse nothing. In other cities, the events industry is asking for subsidy or support from governments whereas we are a massive contributor to the Treasury and UK PLC as a whole.

“Our investment is driven by the fact we believe there is a commercial need – it’s what our customers want.

“The benefit from this is also for the hotels, bars and restaurants – and so for the Exchequer as well – due to the increase in activity across these sectors.”

At a more immediately local level, the expansion will also benefit those living and working in Royal Docks in a variety of ways.

Put simply, the larger Excel becomes, the more potential there is for success.

The more successful the venue is, the bigger its economic impact will be, with greater and greater audiences coming to the area with needs to satisfy.

“From a successful exhibition perspective, it means that we’re generating more income, and that flows through to Newham, where tourism and hospitality are key pillars that drive job creation,” said Jeremy.

“As a business ourselves, there is no doubt we are already employing more people from the local area than ever before.

“Similarly the businesses we’re supporting and working with are also employing people, so you get this multiplier effect.

“The hotels locally are running at around 85% occupancy, very largely filled by people attending events at Excel.

“We aim to make sure that, we’re working harmoniously with the residents who benefit from hospitality, bars and restaurants.

“But it’s also the reason why we’re investing in transport links, why there are, for example, 5G networks here, and that infrastructure generally is being improved, because all the activity is here.

“That’s interesting because it changes the dynamics of the ecosystem.

“What used to be the case is that people came in, conducted their business and then left.

“That’s shifting and I foresee over the next five or 10 years that the dwell time here is going to be significantly greater within the Royal Docks.

“I think that the east of London – Royal Docks, Canary Wharf and all the other areas – have all got very bright futures. There’s absolutely no doubt about it.

“With the Elizabeth Line now in place, Excel is the natural home for events for companies on the Wharf – the journey is only three minutes now.

“It’s incumbent on all of us in this area to set the tone, develop, grow and do it in partnership.

“If we can accelerate this with our investments and support from Abu Dhabi, then we’re going to do that.”

One of the other things the venue is already doing is shifting its programme.

“We’ve been planning all this since 2018 and the final pieces of the puzzle were the arrival of the Elizabeth Line, a commitment from our investors to expand and, lastly, Excel’s complete adoption of immersive events and experiences,” said Jeremy.

“We’ve got truly world-class creators, innovators, production houses and agencies who are exporting immersive experiences to other countries, where they have residencies.

“There hasn’t really been a place where they can host them here, so we’ve observed and responded to the need – and we’ve done it very quickly.

“We’ve been really keen to work with some of the best brands globally to do this, which is the reason we’ve hosted Jurassic World and Disney100.

“These are world-class experiences and there will be more announced soon.

“Brands invest tens of millions in some cases and what we want is families and children to come here and be surprised and delighted by what they find so that they return again and again.”

In some senses, the countdown to the future of Excel has begun. In others, it’s here already.

Find out more about Excel’s expansion programme here

Excel’s total space is set to increase by 25% when the extension opens in less than a year

FACTS AND FIGURES

Excel’s expansion will see the following benefits created:

25% larger overall with 25,000sq m of additional space that can be completely taken over by a customer

A new front door for the venue

Improved landscaping for pedestrians and cyclists including along the dock edge

12,000sq m of new exhibition space

A freshly planted pocket park

Views across the dock from the venue

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 16, 2023November 16, 2023

Royal Docks: How McLaren is building the Excel centre’s extension in east London

It’s full steam ahead for the main contractor, which recently moved its headquarters to Canary Wharf

McLaren is the lead contractor on the Excel expansion programme

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McLaren is the company responsible for actually building Excel’s extension.

The firm, which has just moved its headquarters to Canary Wharf from the City, has seen significant growth itself in recent years increasing its turnover from around £400million to more than £1billion, thanks to a programme of diversification that’s seen it enter a number of new markets.

“We’re a roll-your-sleeves-up business where everyone’s really valued,” said Paul Heather, group managing director of construction for the UK.

“We’re strong on our values of being supportive, agile and proud.

“The difference here to other places I’ve worked is that we all come together and feel part of a team, whether we’re out on a project or at head office.

“It’s the team ethos – finding solutions – that gets people out of bed in the morning here and that’s great to see.”

Walk through McLaren’s Churchill Place office and you’ll see exactly that – open-plan spaces and meeting rooms filled with people collaborating.

It’s easy to imagine they’re all striving to solve complex problems at a firm that’s expanded into many different areas of construction.

Clear focus on agility and solutions is probably just as well, because Excel’s extension would be a daunting task for any contractor.

Not only is the scale of the building vast, but everything has to be built without any disruption to the workings of the existing conference and exhibition centre, not to mention the race track that has to weave through the construction site for Formula E twice over the course of the project.

Sir Robert McAlpine, the firm that built the first two phases of Excel, had been awarded the contract for enabling works, before the venue opted to work with McLaren on the main build.

Read More: What Excel CEO Jeremy Rees has to say about the expansion of the venue

“It was a proud moment for us to become involved in such a prestigious scheme as this,” said Paul, who moved from McAlpine to McLaren himself in March 2022.

“We engaged with Excel in November 2022 and had our first digger in the ground in mid-January 2023, which is pretty quick.

“The team worked very hard and operations director, Gareth Peebles, knew the job inside out.

“As a company, McLaren ultimately comes from industrial logistics.

An artist’s impression of how Excel will look when work is complete

“We’d pretty much cornered the market as big industrial shed builders and had made a huge success of it, constructing distribution centres for clients such as Amazon across the country.

“That mentality is at the heart of many people who work for the business and, because an events venue is similar in many respects, we had some ideas for this project that allowed us to be more competitive – to offer the client more certainty on the programme, which is what the team at Excel wanted.”

Sustainability is also at the core of the build, with the new building targeting a BREEAM Excellent rating.

That means both its design and construction aim to minimise their impact on the environment – increasingly a factor for organisers when they’re deciding where to host their events.

Paul said: “Using recycled materials and reducing carbon emissions is very much part of the agenda.

“This will be one of the first major projects to use Cemfree masonary mortar – which has no cement in it – and that will reduce emissions by 11,000kg of CO2.

“Half of the steel used is recycled and it’s been quite a challenge to find that quantity but we’ve managed to do it.

“We’ll also be installing air source heat pumps, which is a sustainable approach to heating, as well as solar panels over 32% of the roof, which should generate 599kw to help power the building.”

With 90 weeks from start to finish allowed, the build is now over halfway completed and construction continues apace.

“We’re coming up to winter, so we’ve got to get the structure up because there’s a lot of work to be done internally,” said Paul.

“We need the roof on, the cladding on and then it will be time to get stuck into the finishes inside.

“With just a year to go, it’s going to be full steam ahead, with no rest, that’s for sure.

“The biggest challenge is the speed we have to work at to hit the all-important end date.

“We’ve learned a lot from the last season Formula E – with the track running through the existing Excel buildings and our site, so we’ll all ready for the next season.

“To have to stop when you want to keep going can be a frustration, so there’s a challenge to keep everyone motivated, but as soon as the racing is over, we’ll be going for it again.

“There have also been challenges to ensure the way we were erecting the steel fitted in with the needs of flights in and out of London City Airport, making certain not to impinge on the air space.

McLaren group managing director of construction for the UK, Paul Heather – image Matt Grayson

“But we resolved that quickly and the steelwork went in over a number of weekends to avoid having an impact on flights.

“The most important thing is that we can’t shut down half of Excel while we build for a year so we have to have a really good relationship with the venue – to know what’s coming in and out, what events are on and how that will impact what we’re doing.

“As a company, we’re very big on relationships and that goes to the highest level of our business.

“Our chairman, Kevin Taylor, will check in with Excel on a regular basis. We always want our customers to have a great experience and to come away wanting to work with us again.”

While the Excel build is scheduled for less than two years, its been designed to have a much longer-lasting social impact on the area.

As part of the project, the builder has committed to offering 36 apprenticeships through its employment and skills plan and 15% of McLaren direct staff have applied through local council-run body Our Newham Work.

The business has also run Women In Construction T-Levels workshops with local colleges and is working with UEL to offer students site visits.

“Construction isn’t just about building,” said Paul.

“We work with a lot of supply chain partners – sub contractors – and their location becomes especially important if you have a client that says they want local community engagement.

“We will select who we work with based partly on those criteria.

“They have to be competitive, but we will be saying to our customer that we are bringing locally based people in to work on their project.

“We’ll try and select materials locally where we can and, in terms of the community, if we can entice people into the business as new employees who are based here, then we’ll try for that as well.

“All of our partners understand that for them to be recognised in the right way on a scheme, then they need to be bringing apprentices from the local area.

“They themselves are proud to say that they are giving people a chance to understand what construction is and what they can do within it.”

Full steam ahead on all fronts – there’s a deadline to hit.

Find out more about Excel’s expansion here

With less than a year to go, work on-site continues apace

FACTS AND FIGURES

McLaren is building the extension to the Excel centre while the existing building remains in use

1,210 solar panels will be placed on the roof of the new building

Each panel is capable of generating 495w, putting out a total of 599kw back into the building

The development site for the project is two hectares, including improvements to public space along the dock edge

The project uses 50% recycled steel

Other sustainable measures include rainwater harvesting, hybrid ventilation and Cemfree masonry mortar

McLaren has grown into a company with a turnover of more than £1billion

Read Wharf Life’s e-edition here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 16, 2023November 16, 2023

Greenwich: How Anthony Spargo and the team are set to take on Snow White

Greenwich Theatre pantomime eschews a dame in favour of a dragged-up villain and a cast of puppets

Anthony Spargo has written this year’s Greenwich Theatre panto, Snow White, and will star in at as the Evil Queen

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I‘m delighted to find Anthony Spargo walking when he arrives for our interview.

The last time I saw him, on stage as the Sheriff Of Nottingham at Greenwich Theatre, I feared the machinations of one scene in particular might have caused irreparable damage to his lower half.

But the intervening months have been kind and there’s a distinct bounce in his gait as he strides into the Arcola – the Dalston venue where rehearsals are being held for this year’s pantomime.

For 2023, writer and actor Anthony has penned a version of Snow White, set to run at Greenwich Theatre from November 23 until January 7, 2024.

It’s the second work he’s written for the venue, following on from Robin Hood last year, but his 12th as the villain, who this year doubles as the dame.

“It’s a bit like the Ugly Sisters in Cinderella, where there’s no dame character,” said Anthony.

“I knew I was playing the Evil Queen and I did write an early version with a dame as the queen’s beautician and Snow White’s nanny, but I was struggling with the material.

“The problem was when Snow White escapes to the wood, the nanny doesn’t have anything to do.

“So instead it’ll be me dragging-up and encompassing both roles in a single part.

“It’s the same team as last year – ‘Uncle’ Steve Marwick as musical director, James Haddrell directing and me – and we decided to tackle Snow White because none of us could remember the theatre putting it on before and we wanted to have a female-focused story after Robin Hood.

Anthony in a more troubling pose as the Sheriff Of Nottingham in Robin Hood

“Next year, who knows – maybe the hero will be a trans person. Pantomime has always been a bit gender-neutral – guys dressing as dames and women dressing as male heroes.”

Also returning alongside Anthony will be Martin Johnson as Herman The Huntsman (previously Friar Tuck) and Louise Cielecki as Muddles (formerly Mutley).

Other lead roles are taken by Katie Tomkinson as Snow White, Tom Bales as Prince Charming and DeeArna McLean as the Magic Mirror.

“When writing a show, you take the essence of the story and use that as a kind of chassis – a foundation,” said Anthony.

“But it wouldn’t be a Greenwich panto without a nice twist. There are stand-out plot points and, if I went to see a version that didn’t have some of them, I would be disappointed – so we’ve got the poisoned apple, and the dwarves are obviously in there.

“Then there’s the queen ordering the huntsman to kill Snow White, and he can’t quite bring himself to do it – so the big iconic moments are present.

“In fact, Act One is pretty packed with story, story, story. It moves fast, with lots to set up – the stories of all the characters, for example, which is a panto staple.

“As an audience member though, you could be forgiven for thinking that pretty much all of the story is wrapped up by the interval – that’s where the twist comes in.

“In Act Two you can get away with having a bit of fun and silly surprises – taking people to places they least expect and climaxing in the destruction of the villain.

Louise Cielecki, seen here as Mutley in Robin Hood, is set to return as Muddles

“In Sleeping Beauty we went to the moon and in Robinson Crusoe we went to the Wild West.

“This year we’re not travelling to different destinations, but I don’t want to give too much away – you’ll just have to come and see.”

Anthony said the thrill and unpredictability of the show was the main draw, with people able to step outside their lives for a few hours and revel in some proper, carefully crafted nonsense.

“With any show, it’s escapism – a chance to get away from whatever’s going on in the world and let it go,” he said.

“People should come to have fun and be a kid again – shouting out at the villain and cheering the goodies.

“The first read-through is when I get to hear it out loud.

“What I secretly love, is the way a whole gang of people take the inane, stupid, silly nonsense that I have written, completely seriously, and have the most intense and serious conversations about the most stupid things.

“For example, there have been lengthy discussions about how a machine that sticks labels on boxes in this year’s show works, even though it doesn’t actually have to really operate at any point on stage.

“One of the joys of working with a brilliant cast is that while I might have written the lines, other actors may come up with stuff I hadn’t even thought of and deliver it in a way I hadn’t expected.

“When that happens, it’s amazing.

Long-standing panto player Martin Johnson, seen here as Friar Tuck, is also set to return as the Huntsman

“The dwarves in the story will be played by the cast, our two ensemble members and stage management using puppets and we have a couple of really lovely sequences with them because you can’t do Snow White without that.

“We’ll also be bringing back the revolve on stage this year so we can change scene.

“We have a great new designer – Emily Bestow – who’s been absolutely brilliant.

“Last year it was realism in Sherwood Forest, but this year it feels like we’re back in panto-land. It’s bright, colourful and there’s loud glitter everywhere.

“As for next year, we have started to have conversations about it but haven’t decided what it will be yet.

“With this one I started getting ideas for it while performing Robin Hood and then began writing the show in January last year.

“You start off setting out a plot scene-by-scene and things slowly start merging and coming together.

“I’d love to do Peter Pan again, because selfishly I’d like to play Captain Hook.

“We did it about eight years ago and it’s a great show – audiences love it, there’s flying and also, THERE’S NO BETTER VILLAIN IN PANTO.”

…must resist. Ok, fine. OH YES THERE IS… (suggestions on a postcard to info@wharf-life.com)

Tickets for Snow White cost £33 (£16.50 concessions), with performances running Tuesday-Sunday at various times.

Find out more about Snow White at Greenwich Theatre here

Read Wharf Life’s e-edition here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 16, 2023November 16, 2023

Wapping: How Urban Baristas has opened its largest branch with a coffee lab

Brunch cafe offers flat whites and space to work at London Dock’s Gaughing Square

Urban Baristas cafe and coffee lab is now open in Wapping

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“Oat flat white,” is Huw Wardrope’s instant response when asked his preferred coffee order. It’s not a surprise.

The Australian co-founded Urban Baristas in response to the disappointing cafe scene in London that he and his mate from uni in Sydney – Jono Bowman – endured while working in the finance industry.

The plan was to recreate a bit of Aussie hospitality and, crucially, quality, on this side of the world – and it all started in Bounds Green.

“In 2016 it was very difficult to find retail units from landlords who were willing to give space as a startup,” said Huw, who worked for Canary Wharf-based firms HSBC and BGC Partners.

“I had a business plan and everything – I was sending it out to people. But they wanted Caffe Nero or Pret.

“Then TfL said they had a site in Bounds Green – to be honest I didn’t even know where that was.

“But we went up there and said: ‘Let’s do it’. From day one it was a massive success.

“There was a line out of the door – people were saying that we’d increased their house prices.

“Then we knew we had a good product and that we were onto something.”

Today things are a little easier on the real estate front.

Urban Baristas recently opened its latest branch in Wapping’s Gaughing Square – part of property developer St George’s London Dock scheme.

It’s the brand’s 12th location – and also the largest – offering brunch, coffee and even a training space for enthusiasts keen to sharpen their brewing skills or to help staff to develop professionally.

“We’ve expanded over the years and we moved to the Wapping area partly because I live locally,” said Huw, who left finance to open three 24-hour gyms, before co-founding Urban Baristas.

“We have a kiosk at Wapping station, a branch on Wapping High Street, one at Devon House in St Katherine’s Way and one at Thomas More Square.

“It makes things easy operationally when we can move people around the different sites. Growing a brand is also easier if you’re focused in one area.

“The kiosk model is a good one because the staff costs are low and it’s easy to manage – it’s just coffee and pastries.

“When we opened at Wapping High Street we decided to add a bit more of an Aussie vibe with smashed avos for brunch and things like that on the menu.

“We’ve now decided to focus our food operation at London Dock because it’s a bigger space – 2,000sq ft.

“When you’re talking about that kind of size, I think you have to offer a little bit more than just coffee and pastries.”

Specifically, that means customers at the newly opened branch can expect the likes of Eggs Benedict (from £12.50), a Full Aussie (£14.50), Parmesan Folded Eggs (£10.95) or Green Goodness – a melange of kale, peas, broccoli, avocado and micro herbs – for £12.50.

There’s also an Avo Bar, offering three types of the ubiquitous bashed up toast topping to choose from, starting at £10.95.

The new branch is Urban Baristas’ largest site

“People will find what we think is the best flat white in London when they visit – it’s a happy place to come and chill out with your friends or maybe work a bit,” said Huw.

“We offer people a little bit of happiness in their day. It’s a tough time at the moment, especially with the economy and the cost of living crisis – but you can still go out and grab a coffee with a mate and have a catch up.

“Our house espresso is from Brazil – which is also where my wife is from.

“I’m lucky because I get to go out quite a bit and source the beans, meet the farmers and check the working conditions to ensure they are producing ethically.

“I’ve just booked a trip in February for two months.

“We also have a rotating series of coffees for the filters and the V60 Drippers – we have some Colombians and Guatemalans, but they rotate due to the seasons.

“We make sure we buy really special coffees from smaller producers.

“Brazil is the biggest coffee producing nation in the world and, for our shops, we need a steady supply.”

Urban Baristas’ latest branch is about more than just eating and drinking, however. It’s also about education.

Huw said: “The Coffee Lab is a new addition to the brand. I’ve always wanted to have a place to train staff.

“This is the biggest space we’ve taken and I was looking at the design and thinking about what to do with it.

“We hosted our first course just last week and we’re getting quite a bit of interest already – especially from corporates.

“I think companies are looking for alternatives to the pub.

“Not everyone drinks, organisations are looking for activities to do with their teams and I think it’s going to be a good place for that.

“We also have more than 70 staff who constantly need training on our different coffees.

“Eventually we want to be recognised by the SCA – the governing body for the speciality coffee industry – to give professional level classes for clients and our staff as part of their development.

Urban Baristas’ latest site is located at St George’s London Dock scheme in Wapping

“We’ve just started franchising as well, so the lab will also be a training hub for franchisees. That’s really future-proofing the business.

“Participants on our public courses will be learning how to make flat whites, espressos and latte.

“There’s also different brewing methods – V60 Drippers, Aeropress and filter.

“They cover all the basics – quantities of coffee, temperatures and how to do a heart on a latte.

“People should go home with an idea of how to replicate the quality they get at Urban Baristas.”

Huw said that while the coffee business was tough, especially given the pressures of the current labour market, he much preferred working for himself to his career in finance.

He said: “We’ve made mistakes along the way – there’s been a lot of trial and error, but we think we now know the formula and the positive is you meet great people along the way in this industry.

“I’d like to thank St George for supporting us to open at London Dock – we’re definitely in it for the long term as the area continues to develop.”

Find out more about Urban Baristas here

Read Wharf Life’s e-edition here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 16, 2023November 16, 2023

Isle Of Dogs: How Ballet Nights is blazing a trail at Lanterns Studio Theatre

The finale of the gala performance-style series is set to feature Jordan James Bridge’s Heisei 9

Constance Devernay-Laurence performs Jordan James Bridge’s Heisei 9 at Ballet Nights

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There’s an irrepressible energy about Jordan James Bridge that typifies the atmosphere around Ballet Nights.

It’s an excitement, a genuine thrill at the prospect of the next performance, the work that will be showcased and the moves unveiled.

For those who don’t know, Ballet Nights is a platform for professional dancers to present pieces in the intimate, eye-level setting of Lanterns Studio Theatre on the Isle Of Dogs near South Quay DLR.

Conceived and compared by Jamiel Devernay-Laurence – formerly of Scottish Ballet – it kicked off its run with two dates in September and another two in October.

Its 2023 season will conclude with performances of its third programme on November 24-25, 2023, and that’s where Jordan comes in.

Having danced himself in the first programme, his work as a choreographer featured in the second and is set for a repeat showing on the forthcoming dates.

“The piece I’ve created is called Heisei 9, which is 1997 in Japanese,” said Jordan.

“The roleplaying computer game Final Fantasy VII – which was released that year – was very much my childhood and it had music composed by Nobuo Uematsu.

Dancer and choreographer Jordan Jams Bridge

“There’s an amazing battle theme in the game called Those Who Fight, so we have pianist Viktor Erik Emanuel playing it live on stage and I created a solo for prima ballerina, Constance Devernay-Laurence, to perform.

“It’s en pointe and is super agile, swift, athletic and exciting.

“There’s also an amazing, original costume by Stevie Stewart – Constance wears this beautiful catsuit.

“While I created this piece as a solo, I love the connection between musician and dancer on the stage, so in my mind it’s really a duet.

“It’s technically very difficult for Constance and Victor. It’s three minutes, but there’s a lot packed in there.

“There’s kind of a competitive element with them both in the space and the lighting divides the stage quite well.

“It’s also very playful and I wanted to bring that out, because it’s very nostalgic for me. I spent a lot of time playing the game.

“There are not many choreographers who would even touch gaming, but the music was written to be played live.

“People coming to Ballet Nights might be expecting to hear classical pieces, but I believe they will enjoy this just as much as the more familiar music on the programme.”

Having trained at the London Contemporary Dance School, Jordan went on to join Alexander Whitley Dance Company, then Michael Clark Company.

Today, his main gig is as a dancer for Company Wayne McGregor based at Here East in Stratford.

Constance will perform Jordan’s work for a second time at the November shows

It’s a career that all started with an excitable childhood.

“My mum always told me that, when I was with friends in the garden or on the street, everyone else would be doing roly-poly and I’d already be doing handstands,” said Jordan.

“When they were doing cartwheels, I’d be doing front flips. I found dance at secondary school through Keeley Slack, my dance teacher.

“All the boys had two lessons in dance, to see if they enjoyed it, and I did. I was in the studio because I wanted to be there – there was no Instagram.

“I’ve always known that I wanted to create and choreograph as well as dance.

“When I was 16 I had my own small dance company called Imperial Feet.

“I enjoyed the idea of a collective getting together, and I just wanted to make dance – that’s where my brain is going right now too. I’ve been doing this for years.

“I’ve created multiple dance films, some award-winning, and I really enjoy doing dance for the screen.

Jordan James Bridge performing at Ballet Nights earlier this year

“Time constraints mean it’s more difficult for the stage, but I definitely see myself going there more in the future.

“It’s so important to have Ballet Nights because this sort of gala event for dance doesn’t really happen in the UK.

“In Europe there are similar shows in the summer, but not here.

“The best thing is that at Lanterns, the dancers are only two or three metres away from the audience.

“You can hear their breath and really feel the energy radiate from them – there’s no shying away from the physicality of dance or trying to hide it.

“You see that dance is really hard work, but the performers look exquisite.

“As a performer you can see the audience and that makes it really intimate.

“There’s an element of nerves which comes from that, of course, but it’s also super exciting and challenging.”

Ballet Nights’ final shows of 2023 will also include duets from Sangeun Lee and Gareth Haw plus Katja Khaniukova and Aitor Arrieta – all of the English National Ballet.

Solo performers will include Ivana Bueno, also of the English National Ballet, Yasser D’Oquendo of Acosta Danza and Laurel Dalley Smith of the Martha Graham Dance Company.

Doors open on November 24 and 25, 2023, at 6.15pm with the shows starting at 7.30pm.

Tickets start at £65. Programmes are expected to return on a monthly basis next year.

Acosta Danza’s Yasser D’Oquendo is also on the bill

You can find our more or book tickets here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 2, 2023November 2, 2023

Isle Of Dogs: How Craft Central is set to host its Winter Market at The Forge

The Westferry Road venue will see more than 30 makers selling products at its festive event

Craft Central will host its annual Winter Market at The Forge

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The mercury is falling and the faint whiff of spiced pumpkin lattes is receding.

At the time of writing, the buzz of Bonfire Night is everywhere.

The anticipation of the first frost is in the air too – the coming chill that makes the cosiness of the festive season all the more welcome.

Promising a Japanese pop-up cafe, mulled wine and a warm welcome from more than 30 designer-makers, Craft Central’s annual weekend Winter Market is set to be held this month.

Opening 11am-5pm on November 18 and 19, 2023, at The Forge on Westferry Road, the event offers visitors the chance to get their festive shopping sorted with a wide range of products including accessories, fashion, jewellery, ceramics, stationery, prints and textiles available to purchase.

Craft Central event coordinator, Marguerite Metz, said: “We invite makers from our wider network to come and sell in our gallery space for this annual event, so we have a lovely mix of applied arts and crafts as well as some of the studio holders at The Forge.

“It’s a great community event for locals and people throughout London to come to – we had about 1,000 last year.

“The building itself is quite unusual and lots of people walk past and have no idea what’s inside.

“It’s not normally open to the public, so this is a chance for people who are interested in what’s going on to visit.

“The makers we have are all lovely and they really enjoy it.

“They like it because it’s easy for them to showcase their products, due to the people who come and also the relaxed atmosphere it has.

“The market is not-for-profit, we do it to support the makers and to show the community the possibilities of making.

“It only works if local people come and take advantage of the chance to visit and support the people trading, so we want to welcome as many as possible.”

Visitors to the market will find a wealth of products on offer

Makers trading at the market will include Diaphane Candles, artist Almha McCartan, Anonoma Jewellery, Ark Jewellery, embroiderer Beatrice Mayfield, Bibba London (jewellery), Brûler Candles and By Kala X (products made with African prints).

Also attending will be Caroline Nuttall-Smith (printmaker and ceramicist), Elektra Kamoutsis (ceramicist), Forge + Thread (accessories), Frank Horn (leatherwork), Gruff Turnery (wood turning)Heim Design (concrete products) Kam Creates (jewellery) Karn’s Textile design, Kate Hodgson Jewellery, Maria Maya (homeware), Mark Waite Paintings and Morgan Amber (textiles).

As if that wasn’t enough, Mountain And Molehill (lampshades), Noriko Nagaoka Ceramics, Pipet Design (silk scarves), Tomoko Hori Jewellery And Object Sato Hisao (paper crafts), Suzie Lee Knitwear, Tangent Accessories and Ted Houghton Studio (knitwear), will be there too.

The Winter Market will also be hosting two drop-in workshops where visitors can get creative.

On the Saturday, Funky Jewellery Making will offer participants the chance to transform a variety of vintage objects, images and unusual items into bespoke jewellery.

People are welcome to bring their own objects to incorporate into their designs or to draw on the selection provided.

Makers will be on hand to sell their creations

All attachments and jewellery findings will be included.

Marguerite said: “Visitors might create surreal pieces of jewellery, with fun items to put together for themselves or make unique pieces that will be perfect for a Christmas gift.

“People are welcome to upcycle odd bits-and-bobs.”

On the Sunday, designer Georgia Bosson will be hosting Festive Block Printing with participants able to create a piece of textile wrapping paper or a Christmas card using hand-carved wooden blocks. The activity is suitable for ages 5+.

“Using textile wrapping paper is a Japanese tradition and it’s sustainable because it’s reusable,”said Marguerite.

“If they wanted to, people could come on Saturday and make a present, before returning on Sunday to create the wrapping.

“These workshops are part of Craft Central’s duty to help bring craft to people.”

The suggested donation for both sessions, which run from 12.30pm-4.30pm on a drop-in basis, is £5.

Some makers with studios at The Forge will also be opening these up for visitors to see during the event, including Crushed Pearl (floristry), Pon Studios (ceramics), Tanya Roya (artist), Olive Road, (vintage fabrics) and SilPhi Glass (jewellery).

Some studios at The Forge will also be open for visitors to view

Craft Central, in addition to being a provider of studio spaces for designer makers at The Forge, is always looking to extend and grow its network.

To that end, the charity is introducing a new tiered membership scheme with the aim of getting more people involved in its activities.

Its basic package includes access to an insurance scheme for craft workers and designer makers as well as inclusion in its online directory. The package costs £53 per year.

There’s also an enhanced package for £99, which includes a selection of discounts on markets and activities as well as access to community programmes and business advice.

The top £199 premium package is available to established artists or makers and is by application only.

It includes a range of substantial discounts as well as use of The Forge’s exhibition and workshop space for free.

“We wanted to offer different options so that people can easily access Craft Central,” said Anne-Sophie Cavil, who handles communications and marketing for the organisation.

“A graduate, for example, might take a basic membership, while more established makers might choose the enhanced or premium options, that offer a range of benefits.

“The one you choose will depend on where you are in your career.”

Find out more about Craft Central here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 2, 2023November 2, 2023

Canary Wharf: How Sticks’n’Sushi’s sustainable recipe for growth is delivering

Danish-Japanese restaurant company continues to build on its foundation of local branches

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Cosette Perez is standing in front of a wall of riotous silk.

We’re talking in Sticks’n’Sushi’s Kimono Room, a semi-private event space decorated with richly embellished examples of the garment hung along its walls from poles.

“It can seat 24 and the tables are completely flexible – we’ve done masterclasses here and tastings,” she said.

“It’s great for drinks gatherings, receptions, family groups getting together and people holding all types of events.

“It has curtains so it can be separated from the rest of the restaurant, but you’re not locked away in a tiny box.

“The kimonos are genuine – bought in Japan – and came to us via Berlin and Copenhagen in a suitcase. Now they’re hanging here.

“It’s a versatile space and we probably don’t talk about it enough.”

In a sense, the Kimono Room is an expression of Sticks’n’Sushi’s approach to hospitality.

The calm, Scandinavian minimalism is a well-honed backdrop to the vibrant garments that adorn its walls.

This is similar to the way the wide, open, stripped-back industrial space of the restaurant proper, filled with square tables and simple leather chairs, acts as a counterpoint to the bright colourful food and flavours it serves.

A balance is struck. But it’s not just between the dishes, muted colours and bare concrete.

“It’s the whole experience, not just the food but the way our staff greet guests,” said Cosette, who joined the brand as UK senior marketing manager three years ago.

“When you walk through the door, you’ll be welcomed in Japanese by the waiters and the kitchen staff.

“We’re really proud of our service – we hope people will be impressed and amazed and that, by the time they leave, they’ll definitely want to come again.

“Obviously, we serve excellent food, but then you get a really nice goodbye too – it all helps keep people coming back again and again.”

It’s a recipe that has seen the brand, including its Canary Wharf branch, thrive – despite some significant headwinds.

Firstly, Sticks has done well – it was in the vanguard of venues to arrive on the estate in 2015 when Crossrail Place opened.

Back then, a three-year wait was anticipated before Elizabeth Line trains would start running.

The delay turned out to be seven years, with services only arriving in 2022.

Nevertheless, alongside the likes of Chai Ki, The Breakfast Club and Ippudo, Sticks’ has proved a consistent draw for Wharfers in that time and continues to do a bustling trade now that the commuters are also flowing to the north of the estate.

“Our growth is exciting – we’ve opened a restaurant each year since 2012 and we’ve launched two for the first time this year in Shoreditch and Kingston in quick succession,” said Cosette.

“There are more branches coming too – we’re planning Richmond in early spring and a couple of others that we’re not revealing yet – there’s a lot coming up.

“The thing that’s driving growth is the fact we’re settled in the locations where we’ve already opened.

“We know what we can offer and we’re received a really warm welcome in those neighbourhoods.

“We have some really loyal customers and we’re trying to reach out to even more people.”

Specifically, Sticks is very much a product of its background.

Founded by two brothers and their brother-in-law in Copenhagen, the brand draws on their half-Danish, half-Japanese heritage, bringing sushi together with yakitori on its menu.

The first restaurant opened in 1994 with the business growing to 12 in Denmark, three in Berlin, one each in Oxford and Cambridge and eight in London.

“It’s a blend of Scandinavian simplicity and Japanese dishes with a twist,” said Cosette.

“We have highly skilled sushi chefs and we like to break the mould – we play with the menu quite a lot, creating specials that follow the seasons.

“If guests really like them, of course, they might always make it onto the main menu.

“Personally, what I order changes with my mood and the temperature. Cold weather calls for miso soup, a couple of yakitori sticks and rice.

“If it’s really nice and sunny, then definitely sushi and perhaps some cerviche. It’s really delicious, fresh and clean on the palate.”

Speaking of seasonal food, the restaurant is all set for Christmas with its Sticks’n’Santa offering available from Monday, November 27.

Promising a Japanese twist on festive classics it’s come up with three menus for revellers to choose from:

The Holly Menu

a gastronomic journey, £40pp

This menu promises an array of dishes “that redefine festive indulgence” including Miso Sprouts plus Yellowtail Kingfish and Grilled Pepper Nigiris. There’s also the Chicks‘n’Blankets stick – a whimsical take on a beloved Christmas dinner staple.

The Mistletoe Menu

luxurious festivity, £65pp

For those seeking opulence, this menu promises a symphony of flavours including Wagyu Temaki (a marriage of seared Kyushu Wagyu beef, sushi rice, soy, and crisp nori). There’s also the Aka Ebi yakitori stick – a showcase of Argentinian red shrimp with spicy gochujang and garlic butter.

The Evergreen Menu

plant-based delights, £40pp

For those who prefer to dine exclusively on plant-based ingredients, Sticks‘n’Sushi has created a special festive menu to ensure all palates are catered for. This option promises a celebration of the best nature has to offer, allowing the restaurant to demonstrate its commitment to serving everyone’s tastes.

In addition to these, Sticks will be offering a three wise men-inspired Seasonal Sampler of Wagyu Temaki, Miso Fried Sprouts and Kakiage Tempura with Ikura over the festive season.

Its bar staff have also come up with some special festive cocktails and there’s the further incentive of a free bottle of Telmont Champagne for bookings of six or more on Mondays or Tuesdays.

Festive frippery aside, however, the appeal of Sticks for Cosette is very much in its everyday operation.

The Canary Wharf restaurant offers a wide selection of dishes

“I’ve been in hospitality for most of my working life,” she said.

“I landed in London from Mexico in 2008. I came for six months and my dad is still asking when I’m coming back.

“In that time I went from waitress to assistant manager, to manager, and then I got into marketing.

“I came to work at Sticks because I really like the ethos of the company. I’d done a bit of work for the business and read a lot about it.

“I thought: ‘If it walks the walk, as it talks it, then it would be a lovely firm to work for’ – and it is. It’s all about the people and that comes from the CEO.

“All the management is in-house and all the people running the restaurants have been with the company for about five years at least.

“The business has been here for almost 12 years and it still employs the very first person it hired.

“There are head office people who have worked for Sticks for 10 or 11 years.

“The idea is that if you look after the staff, then they look after our guests.

“We also know that it’s harder to recruit someone into a business than it is to promote from within.

“If they carry the company’s DNA and are proud of the work they do, then they’ll always want to do more and give more of themselves – for the business’ part, we always try to pay that back.”

Kids, despite the grown-up design of the restaurants, are also a key part of the strategy.

“For us they are VIPs – we look after them really well because we know they are the next generation of guests,” said Cosette.

“We see a lot in our more family-orientated areas like Greenwich and Wimbledon, but also in Canary Wharf on Saturdays and Sundays.

“There’s a wooden monkey hidden around the restaurant for them to find and they get a chocolate fish if they do.”

Increasingly popular, making reservations is advised whether you’re up for a spot of simian spotting or just going for a selection of seafood delights.

Find out more about Sticks’n’Sushi here

Sticks serves grilled dishes as well as sushi

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

November 1, 2023November 1, 2023

Canary Wharf: How WyzePay offers discounts at MMy Wood Wharf

How the Level39-based fintech startup gets customers who use it to pay, 10%-15% off

WyzePay has teamed up with traders at MMy Wood Wharf to offer customers discounts

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Collaboration is incresingly the lifeblood of the economy – especially when there’s something in it for consumers.

Everyone loves a deal, right? And this is why Canary Wharf-based fintech startup WyzePay’s latest venture should be celebrated.

The prepayment loyalty app has welcomed 10 traders at MMy Wood Wharf in George Street to its roster of participating local businesses (the Temple Of Art And Music basement jazz club at the venue is coming soon, too).

That means anyone signed up for WyzePay can get 10%-15% off anything sold by them simply by paying through the platform.

It works like this. Users download the app.

They purchase credit with one of the traders using a credit or debit card with their money going straight to that business.

As a thank-you for paying up front, the trader gives the user a discount depending on how much credit they buy.

The more you purchase, the greater the discount.

For example, the user might pay £9 but get £10 of credit if the offer is 10%.

That balance is then stored in a closed digital wallet and the user pays the trader by scanning a QR code on the trader’s phone through the WyzePay app on their device.

Buying credit and paying take seconds, meaning a balance can easily be topped up to cover a purchase.

WyzePay head of business development Anya Markitanova

In essence, the system is similar to loyalty schemes, where customers get something for free as a reward for repeat business.

“It’s basically a smarter way to spend,” said Anya Markitanova, head of business development at WyzePay, which is based at Canary Wharf’s Level39 tech community.

“You use it to get rewards for your money and for your loyalty.

“We all have cards from coffee shops in our wallets with one or two stamps from goodness knows where.

“We forget about them or lose them.

“Sometimes we get all nine stamps and a coffee for free or some other perk.

“What we’re doing is reversing the whole way that businesses interact with customers by allowing companies to reward spending up front.

“There’s no waiting to get a full set of stamps.”

This means there’s always a reward for the customer, however much they spend with a business through WyzePay, with a minimum of 10%.

While the company is already working with the likes of The Grandstand Bar, Obica, Boisdale, 640East, Seoul Bird and Brick Lane Bagel in Canary Wharf, MMy Wood Wharf is something new for the team.

“It’s one of the less well-known locations in the busy ecosystem of the estate – a lot of people do not know that this wonderful, cosy place is there and we’re on a mission to change that,” said Anya.

“It’s our first merchant group on WyzePay because it’s different to the other venues.

“It’s a marketplace with different traders in the same space so, by definition it attracts various kinds of customer.

WyzePay users can save 10%-15% with 10 traders at MMy Wood Wharf

“That gives us access to a wider audience who might not even know what they want for breakfast, lunch or dinner – whether it’s gelato, pizza or Lebanese cuisine – but they can use WyzePay with any of the traders.”

There is a lot to choose from at MMy.

There’s Fresco La Pizza Napoletana serving, well, pizza, Dez Amore’s freshly made pasta, Bindas Eatery’s richly spiced Indian dishes, Dim Sum Lab’s Chinese dumplings, Maki And Bowl’s Hawaiian-Japanese cuisine and gelato, pastries and coffee from Badiani.

There’s also Levantine food from The Lebanese Table, craft beer from The Italian Job, cocktails from Ethika and fresh food, ingredients and supplies from MM Grocery.

A deal with the venue’s basement jazz club – The Vineyard – run by the Temple Of Art And Music, is also in the pipeline.

Anya said: “Personally, I’m a huge fan of the coffee from Badiani, the diet-friendly poke from Maki And Bowl and the Espresso Martinis from Ethika.

“Our platform works very well for people who plan what they’re going to spend, but equally for last-minute decision makers.

“It takes a few seconds to buy credit through the app, so you can do it on the spot.

“Loyalty cards would tend to get lost or forgotten, but we all carry our phones with us everywhere so your WyzePay digital wallet is with you all the time.

“All you need is a charger and a connection to the internet.”

The key to WyzePay is that it doesn’t just work for the consumer.

Obviously Cafe Nero hasn’t just been giving away its 10th coffee for free out of the goodness of the late, crazed emperor’s heart.

“We create value for traders and retailers too,” said Anya.

“As a business, it’s always helpful to have cash today rather than tomorrow and the money goes straight to the trader when a user buys credit.

“Then their customers feel good when they spend that credit and that helps the business create a long-term relationship with consumers.

“There can be a misconception, because we operate a closed digital wallet, that WyzePay is a kind of cryptocurrency.

“That’s not the case. We trade online in Pounds Sterling, the official currency of the UK and we don’t hold any money.

MMy Wood Wharf’s sustainable food market is located in Canary Wharf’s George Street

“The digital wallet is just a representation of the balance a customer holds with a particular trader.

“When you buy credit it goes up and, when you spend through the app with the trader, it goes down.

“The discount with all the traders who have signed up at MMy Wood Wharf is currently 10%-15%, but we actually allow all the businesses to control the level of discount and minimum spend.

“Different discounts can serve different purposes, so the traders can quickly adapt to the ever-changing landscape.

“They might, for example, offer a limited discount at a particular time if they have a seasonal offering.

“People tend to buy less gelato in the colder months, for instance, so it would be possible for Badiani to remind customers they are still there with a bigger discount.

“It’s always more tasty when you get more gelato for your money.”

With WyzePay now live at MMy, it’s hard to see why anyone would pay with a card instead.

You can download the WyzePay app here

WHAT TO BUY FROM MMy WOOD WHARF’S TRADERS

RAJASTHANI LAMB CURRY

Bindas Eatery

This powerfully spiced dish comes with plentiful rice and will leave your mouth tingling and your soul burning for just one more rich forkful

Full price: £15

WyzePay: From £12.75

BAKED HALLOUMI FONDUE

The Lebanese Table

One for the cheese lovers, this hot pot is a truly enormous quantity of silken, melted delight, served with plentiful flatbread and garnished with black cumin seeds. The headline halloumi retains its structure, sat in a stretch bath of cheese just waiting to be mopped up

Full price: £11.90

WyzePay: From £10.12

PIZZA DIAVOLA

Fresco La Pizza Napoletana

Classic Naples-style pizza served with great rapidity and a wealth of fresh ingredients strewn across its surface. While spicy on the tongue, this expression of a fiery stalwart also features an endearing sweetness in the mouth

Full price: £14.40

WyzePay: From £12.24

REWIND, SIGNATURE BREW

The Italian Job

While this friendly, gluten free IPA isn’t enough to blow the bloody doors off at a comforting 4.7%, its complex blend of pine and citrus notes should satisfy – especially at up to £1 off per pint, when paying with the app

Full price: £6.90

WyzePay: From £5.87

MEDIUM CUP (TWO FLAVOURS)

Badiani Gelato

Already a Wharf favourite since its arrival on the estate opposite Waitrose, the gelato is thick and creamy and the sorbet smooth and sharp. The combination of pistachio and lemon in my cup is a winner, but then what do you expect from a brand that takes its heritage from a store in Florence that started serving top quality ices in 1932?

Full price: £4.80

WyzePay: From £4.08

TAGLIATELLE TOMATO AND BURRATA

Dez Amore

This is luxury in a bowl. It seems pasta and sauce simply wasn’t enough for the chefs at Dez Amore, who decided to dump a fat lump of burrata in the centre of this dish. If you’re already on track to ordering, adding bacon (£1.40) and Parmigiano (70p), is a natural progression and well worth it

Full price: £14.70

WyzePay: From £12.50

GNOCCHI

MM Grocery

This store is packed with all manner of fresh and dry ingredients, also offering sustainable shampoo and wine from the barrel. The fresh gnocchi is as soft as a cloud on the tongue, ideal paired with fresh pesto

Full price: £3.20

WyzePay: From £2.72

BUILD YOUR BOWL

Maki And Bowl

The poke revolution has swept through London and it’s easy to see why. The combination of raw fish and fresh ingredients is pretty hard to resist, especially when it looks like this

Full price: £12.50

Wyze: From £10.63

PRAWN DUMPLINGS

Dim Sum Lab

Dumplings are, when done well, one of those comfort foods that are far too tempting. These soft, juicy parcels fall into that category – the kind of plate that disappears all too quickly, necessitating a top-up on Wyze and a fresh visit to the counter

Full price: £9

Wyze: From £7.65

MARGARITA

Ethika

For those in the know, Ethika has long been a go-to for quality cocktails on the estate. Snuggled in a corner of MMy Wood Wharf, this excellent bar mixes a sparkling menu with the enthusiasm and charm of its staff. Its salt-rim Margarita is an ethereal, light-touch take on a classic that slips down all too easily. Expect delicate shards of lime slicing neatly through the alcohol

Full price: £12.50

Wyze: From £10.63

Find out more about MMy Wood Wharf here

Read Wharf Life’s e-edition here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com