Alex Neil

Third Space Wood Wharf delivers contrast therapy via cold plunge

Brass Monkey technology complements sauna and steam room facilities in the club’s pool area as demand for icy immersion increases

Into the blue: Third Space is embracing contrast therapy for its wellness benefits - image by Jon Massey / Wharf Life
Into the blue: Third Space is embracing contrast therapy for its wellness benefits – image by Jon Massey / Wharf Life

Subscribe to our free Wharf Whispers newsletter here

…my feet slip in first, breaking the gently shifting blue surface of the water, liquid so chilled it feels silken as I sink down into it.

Muscles tensing, heart-rate climbing, my breathing quickens as my body goes into full fight or flight mode in response to the unrelenting cold.

But I don’t lose it to the panic, I take deeper breaths, bringing the shock under control, then relax into the balm of the icy water, counting my inhales and my exhales.

The monolithic sensation of the chill is all I can think about – sensory overload – until a few minutes later it’s time to wake and emerge from the water… 

Third Space mind and body master trainer, Clare Walters - image supplied by Third Space
Third Space mind and body master trainer, Clare Walters – image supplied by Third Space

some like it chilled…

“Contrast therapy and cold exposure are not new disciplines, they’ve been around since ancient times,” said Clare Walters, mind and body master trainer at Third Space.

“There has been a really rich culture of sauna and polar plunges in lots of the Scandinavian and eastern European countries and the practices in this country go back at least to Roman times with baths of different temperatures.

“However, there’s a growing recognition of their benefits in the wellness industry.”

Recently, in response to this demand, the luxury health club fitted a Brass Monkey cold plunge facility at its Wood Wharf branch, offering members who’ve heated up in its steam room and sauna, or who just feel the need for a profound full-body chill, a poolside option overlooking the dock far below. 

“The brand is one of the leading providers of ice baths and they really know their stuff,” said Clare.

“The products are of a really high standard with the water constantly filtered to ensure its clean and that the temperature remains stable. 

“That’s important, because you need that cold shock to get the benefits.

“Recovery and wellness is very much something we’re prioritising in our clubs and, for me, it’s a mission to help people regulate their nervous systems.

“We have lots of ways of doing that and cold exposure is an important tool we can use.

“We offer cryotherapy at our Recovery Spa in Third Space Canary Wharf, which some people prefer.

“It’s much colder than the water of a plunge could ever be, but it’s a dry cold for up to three minutes and you warm up quickly afterwards.

“You still get the benefits, but it doesn’t feel quite as intense. 

“An ice bath can feel more dramatic and, because exposure is for a longer time, there’s an aspect of building mental resilience to it as well.

“When you go into the cold, you’re experiencing something which, in large quantities, could be very bad and possibly fatal – but is very beneficial for small amounts of time.

“Doing hard things you don’t necessarily want to do can help build mental and emotional resilience.

“It’s similar to training really hard in the gym.

“When you push yourself lifting weights, for instance, you know you’ve accomplished something and you feel really good about yourself.

“There’s also a neurological aspect to cold exposure.

“When you plunge or do cryo, you get a huge rush of dopamine into the bloodstream – around 200% higher than your baseline rate. 

“Drugs may induce that kind of change but only for a few minutes whereas, a cold water rush can last for many hours.

“When I do a cold plunge, I can walk around the city for hours feeling happy.

“It can be really good for regulating mental health, particularly in the winter months, when it’s grey and dark and there’s very little Vitamin D coming to us.”


Ready and waiting, the Brass Monkey cold plunge at the Wood Wharf Club - image by Jon Massey / Wharf Life
Ready and waiting, the Brass Monkey cold plunge at the Wood Wharf Club – image by Jon Massey / Wharf Life

advice on cold plunging at Third Space

Alternating between hot and cold is also widely thought to further boost these benefits with both environments having the added bonus of easing muscle pain and other physical stresses.

But how best to approach the icy depths?

Clare said: “First of all I’d say you should not aim for a long period of time in the water.

“If you’re new to cold plunging, you should aim for 30 seconds plus, but definitely try to get all the way in. 

“I’ve seen so many people going in, getting to knee height, saying ‘no’ and getting straight back out again.

“Some get straight in and then out again.

There will be benefits, because you’ll be getting into your fight or flight response, but the real benefits come if you stick to it for a little bit longer.

“Doing it gradually can be real torture, so get in swiftly, but smoothly, not in a chaotic way.

“Get the water to neck height if you can – over you shoulders and to the back of your neck. It will feel more intense, but you’ll be able to calm down quicker.

“The gasp reflex is what we want – your sympathetic nervous system is triggered and your stress hormones are released.

“The heart rate starts to speed up and you get more blood flow around the body, but the longer we’re in the cold, we want to calm ourselves down – that’s when we think about breath.

“Focus on exhaling through pursed lips, which will force you to extend your exhale and start to calm down.

“Once you feel that’s happening, start to take an even, slow breath – breathing in for a slow count of four and then out for the same.

“Hold still. You can even close your eyes if you like.

“When I’m in the cold, my mind just goes clear, I just sit there and it feels amazing.

“Some people feel their extremities get cold – that’s because your blood vessels constrict and direct the blood flow to your vital organs to keep you alive.

“Combining a plunge with the sauna is great for this because in the heat your blood vessels open up and going between the two can be really good for circulation.

“Hands can also be kept out of the water for those who feel the cold in them.

“Ultimately a good rule of thumb to aim for is about one minute of immersion per degree of the ice bath.

“At Wood Wharf it’s kept between 5ºC and 7ºC.

“Typically women need less time, while men tolerate the cold a bit better.

“Conversely the opposite is true in the sauna. 

“Across a week, we say 11 minutes of cold plunging and an hour in the sauna will give you optimum benefit for both, although not in a single session.”

The sauna at Third Space Wood Wharf – image by Jon Massey / Wharf Life
The sauna at Third Space Wood Wharf – image by Jon Massey / Wharf Life

embracing contrast therapy

With the facility at Wood Wharf up and running, further change is coming to the Canary Wharf club, which is set to open a new Wellness Spa later in the year.

This will include a hydropool, a cold plunge pool, a steam room, heated loungers as well as two different kinds of sauna.

There will also be a sky garden for members to relax in.

We’ll bring you more news on this major development in a future issue of Wharf Life

key details: Third Space membership at Canary Wharf

The Wharf membership at Third Space includes access to both its Wood Wharf and Canary Wharf clubs and costs £245 per month.

Group and Group Plus memberships, which include access to other sites are also available.

You can find out more here

Read more: Discover Georgian food and wine at Sad Meli in Royal Docks

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

Mama Li brings Cantonese roast meats to Canary Wharf site

Latest store will feature sit-down dining, noodle soups and a bar as well as takeaway option as brand expands to Wood Wharf location

Mama Li specialises in Cantonese roast meats - image supplied by Mama Li
Mama Li specialises in Cantonese roast meats – image supplied by Mama Li

Subscribe to our free Wharf Whispers newsletter here

ADVERTISING FEATURE

“It was while I was working in finance in the City that I had the idea,” said Catherine Hua, founder of Mama Li.

“My mum has an extensive background working in Chinese restaurants and each day she would make me a packed lunch with Cantonese roast meats, rice and vegetables.

“I’d bring in food and heat it up because I didn’t really like the options around me – nowhere was offering the type of food or the quality my mum was making.

“Some of my colleagues noticed and started asking where I’d got my lunch. 

“When I told them I was bringing the meals in from home, they asked whether they could get some too.

“That’s when I thought there might be something here.”

During the pandemic, Catherine’s mum was furloughed amid the uncertainty and the pair decided to start a business together, initially cooking takeaway orders from a small kitchen in Shoreditch. 

“We named it after mum – it’s also what the chefs would call her in the kitchens that she worked in – and began with a small selection of rice, noodles and roast meats to see if people would like the food or not,” said Catherine. 

“We had crispy pork, roast duck, soy chicken and our BBQ pork.

“We also had egg fried rice, a small selection of noodles, beansprout chow mein, Singapore noodles and a selection of other wok dishes.

“We were delivery only at that point – it was easier because we were testing an idea.

“Then, we opened our first store in Tower Hill about a year and half later.”

Mama Li founder, Catherine Hua - image by Jon Massey / Wharf Life
Mama Li founder, Catherine Hua – image by Jon Massey / Wharf Life

expanding Mama Li to Canary Wharf

Since then, the business’ five-year journey has seen it open a second branch at London Wall in the heart of the City and now a third at Canary Wharf.

The new location recently opened its doors on Wood Wharf’s Union Square – one of a multitude of independent businesses that now call the area home thanks to a collaboration between Canary Wharf Group and Tower Hamlets Council to offer companies affordable commercial space.

In addition to Mama Li, those in search of food and drink can check out Nora, Ong Lai Kopitaim, Cafe Seek, Lockdown, Supershakes and Signorelli.

Other openings include floristry from The Flower Club, Wayne Hairdresser Salon, beauty salon Awe London, Pawsome Pet Grooming And Spa, The Island Reformer Pilates Studio and clothing repair business Omnifix.

Catherine, who recently moved to the Isle Of Dogs, said Mama Li has evolved with each opening and that the brand’s latest site was an opportunity to try something new.


Mama Li's new Wood Wharf store includes sit-down dining - image supplied by Mama Li
Mama Li’s new Wood Wharf store includes sit-down dining – image supplied by Mama Li

the evolution of a brand

“We call them stores because we were not offering a sit-down, restaurant-style table service in our first two branches,” she said.

“They’re more like a cafe. Customers order at our kiosk, go to the counter, get their food, find a seat, eat and then go.

“Of course, they can also get their meal as takeaway.

“This one is a bit of an evolution where we have introduced a sit-down dining experience with table service and a bar.

“That enables us to deliver a more extensive menu for those who want to spend a bit more time with us.

“Over the other side, we still have the to-go elements where people can order on the screens and either have a quick bite or grab their food and head off.”

Catherine remains in tune with her busy customer base, working full-time in tech as an analyst, while also running Mama Li.

Her mum continues as “the core of the business” overseeing its kitchens and operations.

“Without her, I don’t think there would be a Mama Li,” said Catherine.

“She makes sure we deliver and is constantly quality-testing to make sure everything is where it needs to be and everyone is doing what they need to do.

“She’s one of my biggest supports, as I am one of hers.

“Then there’s our incredible team, without whom we just wouldn’t be here.

“It is wild to see how far we’ve come in such a short space of time.

“I tell people this is still the beginning, but the journey has been incredible, the people we’ve met and worked with.

“I’m really grateful for the experience of building something together.”

Brightly coloured crockery stands ready at the new branch - image by Jon Massey / Wharf Life
Brightly coloured crockery stands ready at the new branch – image by Jon Massey / Wharf Life

based on the data

With a growing Asian population, opening in Canary Wharf felt like a good fit for Mama Li, but the decision to open further east was soundly based on the numbers.

“I’m a data person – every choice I make has to be backed by data,” said Catherine.

“I noticed a lot of our orders came from this area, so I thought, why not open a store nearer to our customers?

“We’ve had a lot of requests to open new branches, especially from this area.

“The opportunity for this space came up, so we thought it would be silly not to take the opportunity and run with it.

“It does make sense to be here and it’s a step in the right direction.

“We wanted to extend our footprint out of the City and Canary Wharf was the natural direction to go in, both because of our current customer base, but also the office crowd too.

“I’d love to open more stores across London and perhaps beyond, but we’ll see how this one goes first.”

The Canary Wharf branch has an extended menu featuring a wide range of dishes including noodle soups - image supplied by Mama Li
The Canary Wharf branch has an extended menu featuring a wide range of dishes including noodle soups – image supplied by Mama Li

‘I want to see what they think…’

For Catherine, opening on the Wharf is all about watching the impact Mama Li has.

She said: “I’m excited to see people coming, for them to try our food – both those who have not been to us before and are eating it for the first time and those who have been before and are coming again.

“I want to see what they think and then use that feedback to do even better.

“We have a menu that caters for different groups. If you’re a meat eater, then we have our signature roast meats.

“These are hung on our meat display for everyone to see and you can see our chefs in action as well.

“Every meat order is chopped to order, so you know you’re going to get the freshest slices. Presentation is key for us too, we always try to make our dishes look nice and appetising.

“With our range of Cantonese roast meats, customers can have one, two or three different types paired with rice and vegetables, which is a complete, wholesome meal – my go-to is duck and crispy pork. It’s very comforting.

“In Canary Wharf, we’ll also be offering a new menu with noodle soups. The broth is made in-house and simmered for 24 hours for the flavour. 

“Again, customers will be able to choose to have different types of meats and vegetables paired with either more traditional thin, flat noodles or with a chewier, rounder variety.

“I started Mama Li because I wanted more people to experience the lunches my mum made for me.

“Having something to connect with is really important – when we were starting out, people would message us and tell us the food reminded them of home and that’s exactly what we wanted. 

“I hope people will continue to connect with us and get that comfort from what we’re doing.”

key details: Mama Li

Mama Li is located on Union Square in Wood Wharf’s 3 West Lane building.

Full details including menus and opening times can be found on the brand’s website here 

Read more: Discover Georgian food and wine at Sad Meli in Royal Docks

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

UCL School Of Management expands Canary Wharf presence

The university is growing its east London presence with more space at One Canada Square and new student accommodation close to the estate

UCL School Of Management is expanding its presence on the top levels of One Canada Square - image supplied by UCL
UCL School Of Management is expanding its presence on the top levels of One Canada Square – image supplied by UCL

Subscribe to our free Wharf Whispers newsletter here

University College London’s School Of Management is a good example of one of the things people often get wrong about Canary Wharf.

While today financial services companies continue to play a major part in the life of the estate, its diversification that is driving it forward.

Alongside residential towers, space for construction firms, events companies and life sciences bodies, has been created.

Towers originally conceived to house trading floors have been retooled, done up and re-leased to all kinds of different organisations.

Even 10 years ago – when UCL’s school relocated to the 38th floor of One Canada Square, just one year after its creation – things were already changing.

The mixed development at Wood Wharf had won planning permission two years earlier and the estate was preparing to become a place to live as well as work and visit. 

Having initially been attracted to the area’s status as a “major global business district”, UCL’s school has since grown into more space and developed its offering.

However, few – even today – might guess that the very highest floors of the Wharf’s landmark tower are occupied by academics and students rather than bankers. 

The university announced earlier this month that, in addition to floors it already leases in One Canada Square – 38, 48, 49 and 50 – it would also be taking on 46 and 47 too, levelling up to a total of six. 

UCL School Of Management's Professor Susan Smith - image by Jon Massey / Wharf Life
UCL School Of Management’s Professor Susan Smith – image by Jon Massey / Wharf Life

opening the spaces

“We’ll be opening up 48 this coming September and then the other two new floors the following year,” said Professor Susan Smith, a specialist in accountancy and deputy director for student experience at UCL School Of Management.

“Then we’ll have five floors all connected by a fantastic internal staircase.

“It’s really very exciting and we’re all going to get super fit.

“When we open level 47 we’ll also gain a terrace, which will act as one of our social spaces.”

When fully operational, the six floors together will accommodate the needs of some 4,000 students, all benefiting from the new facilities and spaces. 

Susan said: “We’ll be adding a new Bloomberg room, extra classroom space and informal study facilities.

“We already have signs from the Tube to help people find their way here.

“We’ve worked with our architects and have managed to get what we want, in terms of additional teaching space, which is incredibly important for us.

“There will also be places for students to hang out between classes.

“That includes more fun additions like table tennis and a café so people can buy refreshments up here as well as using the kitchen facilities to make their own.

“Of course, there are many options downstairs in the malls too.”

The school's upper floors will all be connected by an internal staircase when work is completed - image supplied by UCL
The school’s upper floors will all be connected by an internal staircase when work is completed – image supplied by UCL

expanding opportunity

Susan said being a part of the wider estate was attractive to students, given its offering.

“Being in Canary Wharf offers a huge number of opportunities, both for us and our students,” she said.

“They are part of a thriving neighbourhood that provides everything they need. 

“There are lots of things for them to do here – sports facilities and arts facilities, for example. 

“A lot of our students also use our main campus in Bloomsbury too but, with the students’ union presence here and our expansion over the next few years, we’ll have a range of activities on-site, as any other campus would do.”

UCL is an increasingly potent presence in east London with two campuses in Stratford playing a major part in the East Bank cluster.

As well as benefiting from interplay with those, the School Of Management also stands to gain from the arrival of Urbanest, a complex of three towers built beside Trafalgar Way just off the Wharf’s eastern edge. 

When they open later this year, the facility will be the largest student accommodation building in the capital with 1,672 student beds, 80 residential flats and a Drive-Thru McDonalds expected to open on its lower level in place of the restaurant that once occupied the site. 

“This new accommodation means our students will be able to live and study in close proximity,” said Susan. 

“As a university, we’ve consciously taken the decision to build around the locations we have in east London and, as we’re growing at Canary Wharf, it’s made sense to take more space in the tower too.”

The campus will be able to accommodate 4,000 students following the expansion - image supplied by UCL
The campus will be able to accommodate 4,000 students following the expansion – image supplied by UCL

shifting focus

The school offers a wide range of courses at both undergraduate and postgraduate level. In addition to degrees in such areas as Information Management In Business, Management Science and International Management, new undergrad courses for 2026 include Management For Social Change and Technology And Innovation.

“We have something to offer people whether they are starting out in their careers or looking to maybe shift the focus of what they’re doing,” said Susan. 

“Typically, the latter might be looking at our MBA programmes or more specialist areas to take a different path.

“For example, we run a course in using data to improve leadership – our MSc in People Analytics And Human-Centric Management.

“We’re always horizon scanning –  networking with the business community, other academics and thinkers in various fields – to ensure what we’re offering is relevant.

“One thing that remains constant is the foundational skill of adaptability – we want our students to be independent and critical thinkers, to be flexible, so they can thrive as the world changes.

“They will need to do that much more than we have had to as their careers will likely be very different from the ones we’ve experienced or can imagine.”

The new floors will offer students and staff more facilities including teaching spaces - image supplied by UCL
The new floors will offer students and staff more facilities including teaching spaces – image supplied by UCL

an attractive location for UCL

As one of the world’s top university’s, UCL attracts students from across the world.

“A large proportion of those studying with us in Canary Wharf are international and come from a diverse range of countries,” said Susan.

“I think they feel at home in the environment we’ve created here.

“We feel we provide an excellent student journey, but it’s not just about what happens in class.

“They have access to some amazing opportunities and a wonderful peer group, which will hopefully be with them for life. 

“They also have the chance to work with businesses on the Wharf and we are engaged in projects with a number of local companies.

“We also run a summer school with Canary Wharf Group and I’m a trustee of the University Schools Trust which supports primary and secondary education in Tower Hamlets so we have links to the community here too.

“I’m most excited about the school having a critical mass here and becoming a fully fledged campus. It will be even more of a destination for staff and students.”

key details: UCL School Of Management

You can find out more about UCL School Of Management in Canary Wharf on the university’s website, which includes a full list of courses available.

Read more: How Vintners Lanes blends wine and bowling in Greenwich

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

Vertus’ 50-60 Charter Street offers next level living in Canary Wharf

Twin towers benefit from a full complement of amenities as built-to-rent operation learns and grows on the east London estate

50-60 Charter Street by Vertus, a pair of towers housing rental apartments at Wood Wharf - image supplied by Vertus
50-60 Charter Street by Vertus, a pair of towers housing rental apartments at Wood Wharf – image supplied by Vertus

Subscribe to our free Wharf Whispers newsletter here

Launched towards the end of last year, Vertus’ latest build-to-rent apartments in Canary Wharf may best be described as next-level.

The twin towers of 50-60 Charter Street are connected by communal spaces at their base, rising high on Wood Wharf to overlook South Dock and house some 756 apartments ranging in size from 463sq ft to 1,397sq ft.

Perhaps what really sets Grid architects’ structure apart from the rest of the now extensive Vertus portfolio – which includes nearby aparthotel Vertus Edit for shorter stays – however, is the 14,000sq ft of communal space.

The main lobby space at 50-60 Charter Street - image supplied by Vertus
The main lobby space at 50-60 Charter Street – image supplied by Vertus

Arranged over two lower floors, this includes informal co-working spaces, an evening lounge, a games room with arcade machines, shuffleboard and pool and a snug with one of the largest flatscreen TVs I’ve ever seen, allowing it to double as a screening room.

For fitness there’s a studio space kitted out with Reformer Pilates machines, a chunky free weights room and a large gymnasium with luxury health club-grade cardio and resistance machines.

Workers can also make use of a string of private pods to minimise distractions or book characterful meeting rooms.

Then, for relaxation, there are flexible, purpose-built dining rooms for social gatherings or larger parties.

That’s before you even mention the ground floor lobby, which boasts a grand piano, an honesty market and a bold feature staircase to take residents up to the main communal areas.

Vertus residential building manager, Sam Pickering - image by Jon Massey / Wharf Life
Vertus residential building manager, Sam Pickering – image by Jon Massey / Wharf Life

smooth operation at 50-60 Charter Street

The person in charge of ensuring all of this operates smoothly is Vertus residential building manager Sam Pickering.

Born to Kiwi parents in the UK, he grew up in New Zealand, moving to Britain in 2015 “for a year”. His career has taken him through hospitality into looking after student accommodation before moving into build-to-rent and joining Vertus in 2024, initially to manage its 8 Water Street building.

“I remember at my interview saying that one of my goals was to manager a flagship site, although I didn’t expect it to be within a year,” said Sam, who is meticulous in his attention to detail, admitting he can’t resist rearranging coasters in the communal areas by colour when they’ve become disordered.

“We’ve got fantastic spaces – they’ve been very well thought out. Vertus has taken all the best parts from the other buildings they’ve opened.

“You enter via a very large reception foyer. It’s incredibly grand, with amazing gardens, high ceilings and open spaces.

Apartments range in size from studios to three-beds - image supplied by Vertus
Apartments range in size from studios to three-beds – image supplied by Vertus

“One of the benefits here is that our concierge team, who do a fantastic job, are truly here 24-hours.

“The residents build very strong relationships with them and it’s something that really sets us apart.

“With the design and facilities of 50-60 Charter Street, a lot of consideration has been put into what people want.

“The whole building has been designed around that.

“The dining rooms are flexible, for example – two of them can be separated or combined into one.

“Vertus offers very high-end living and with lots of services.

“Residents can bring their dry-cleaning down, and we can have that delivered and then brought back, for instance.

“We’re here to provide those experiences – we want the whole building to feel like a home.

“There are all these reasons to come down from your apartment and enjoy the other spaces, even if it’s just to get a coffee.

“That’s been very popular – we’re always having to top up the mugs.”

The evening lounge at the scheme can be divided into semi-private areas if desired - image supplied by Vertus
The evening lounge at the scheme can be divided into semi-private areas if desired – image supplied by Vertus

creating a community

Since the first residents moved into 10 George Street in 2020, not far from its latest building, Vertus has made a point of putting in place the architecture to bring residents together.

Its events team, Dor Rugira and Brogan Murray, hosted 197 gatherings in 2025 with an attendance rate of 81% across the Canary Wharf Group subsidiary’s buildings.

Sam said: “There is a real community on the estate.

“These events operate across the portfolio which is brilliant because it allows people who are living in such close proximity to meet each other and build friendships.

“That’s been really lovely for the staff to see.”

The Snug or screening room - image supplied by Vertus
The Snug or screening room – image supplied by Vertus

built for service

Sam’s role is to ensure the areas he looks after run smoothly, allowing the wider team to deliver the service that residents expect.

“On a day-to-day basis, it’s about the safety of the building – making sure the residents are taken care of, making sure all the safety checks for fire and water are done, that the place is safe to live in and that everyone is comfortable and their needs are met,” he said. 

“We are very fortunate to have a very diverse team here.

“We’ve got the buildings managers and the property managers who deal directly with the apartments.

“Any initial concerns will go through them, and if there’s anything wrong, it will come to me.

“The concierge team do a fantastic job, liaising with the residents to make sure of that.

The Games Room at 50-60 Charter Street - image supplied by Vertus
The Games Room at 50-60 Charter Street – image supplied by Vertus

“The people who live here are an eclectic mix.

“We have students, lots of couples – many who are young professionals.

“We have groups of friends sharing, which is quite common in our two-beds and three-beds.

“It’s been very popular since launch and that’s because Canary Wharf is a developing area.

“Even if you’re not working on the estate, you’ve got the Elizabeth Line, the Tube and the DLR so you’re very well positioned to get around London quickly.

“Now we have residents living here, it really feels good to see the spaces being used.

“Managing it is a really lovely job to have and I’m really excited as we expect the numbers to grow over this year.

“For me, it’s been a tremendous opportunity and Vertus has been spectacular.

“It’s been such a place to learn and grow and develop, and I’m so grateful for all the opportunities I’ve had.

“Personally, I’m really looking forward to seeing how people take to the facilities we have here and to see them enjoying themselves.”

50-60 Charter Street boasts three fitness studios including one featuring cardio and weights machines - image supplied by Vertus
50-60 Charter Street boasts three fitness studios including one featuring cardio and weights machines – image supplied by Vertus

key details: 50-60 Charter Street

Homes in the first phase of 50-60 Charter Street are available now, with more properties set for release in July. 

Prices start at £2,600 per month for a studio, £3,000 for a one-bed, £4,100 for a two-bed and £5,200 for a three-bed. Properties come fully furnished.

You can find out more about Vertus’ homes here

A studio apartment at 50-60 Charter Street - image supplied by Vertus
A studio apartment at 50-60 Charter Street – image supplied by Vertus

Read more: How Vintners Lanes blends wine and bowling in Greenwich

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

Creative Virtual on why the firm believes human-curated AI is better

Founder and CEO of the Canary Wharf-based business, Chris Ezekiel, explains how his firm’s approach is proving attractive to larger organisations

Creative Virtual founder and CEO, Chris Ezekiel – image by Jon Massey / Wharf Life

Subscribe to our free Wharf Whispers newsletter here

It feels like a big year for Chris Ezekiel.

Not only is he gearing up to become a father for the third time – a sibling is on the way for sons Matthew and Harry – but Creative Virtual, the company he founded on the Isle Of Dogs 22 years ago, recently went live with a hybrid human and AI system to help Australia’s largest mobile network better deal with its customers.  

“We think it’s a world first,” said Chris, who still lives locally despite running the global business as its CEO.

“Our project with Telstra sees a large enterprise using conversational AI and chatbot technology in a public-facing way – a hybrid approach with all the appropriate guardrails in place.

“There are other companies doing this with AI, but only on a small scale.

“We spent the best part of 2025 building the system and linking it in to all their operations.

“It’s all about knowing when to give a generative answer, something more structured or a combination of the two.

“Our system also does things like summarising, classifying and making all these decisions in real time.

“I’m very proud that we’ve displaced two of the world’s largest companies in this field – IBM and Salesforce – to deliver this solution.

“As soon as Telstra switched it on they doubled their containment rate, which means twice as many interactions have been automated rather than going through to a human in their contact centre.

“Now we have a road map to do much more over the course of the next 12 months.

“Our system is going to be the central point of communication for all their interactions with existing clients and potential customers – all with a clear escalation path for more complex queries or situations.

“There’s always going to be a need for that.”

beyond ChatGPT

Chris said that, while the arrival of ChatGPT in 2022 and the subsequent proliferation of large language models that generate responses had been significant for the sector that Creative Virtual operates in, many firms had done little in the way of implementing the technology.

“People have this perception that computers have to be 100% accurate, or the job they do is not acceptable,” he said.

“If a human makes a mistake, it often doesn’t get the same level of attention as a machine failing or given an answer that’s wrong.

“As a result, many larger organisations were paralysed when it came to putting new systems in place.

“During this time, we stuck to our guns and did what we’ve always done – tune into what organisations really want.

“That’s what’s brought us success. We’ve kept humans in the system to curate answers, working alongside generative AI and other technologies, meaning we can combine their talents when communicating with customers – something that’s reassuring to large organisations such as banks or telecommunications firms.

“With these clients there’s a large number of processes that their customers need to go through – billing enquiries or applications for accounts and credit cards, for example.

“These need high levels of curation and can’t be left to AI.

“That’s why clients like our approach. They can have very tightly controlled parts of the process alongside the simpler enquiries that can be dealt with by AI.

“Our tagline remains completely relevant today – we’re about the science of conversation and finding the best ways to automate those interactions whether that’s via chatbots, texts, WhatsApp or Facebook Messenger.

“We’re still doing that, but using the latest techniques.

“Our project with Telstra – all that hard work – has resulted in a big global showcase for Creative Virtual.

“We have built some bespoke systems for the client, but many of our standard techniques are ready to scale for other organisations.

“One of the most important elements is the expertise to  understand what this technology can and can’t do – what you can measure and how to set an organisation’s expectations.

“Having this blueprint as we go into 2026 is absolutely key for our business.”

designed to be flexible

Creative Virtual has built its approach to conversational interaction around the idea that it can rapidly and easily switch out AI systems to benefit its clients as the technology develops.

However, Chris believes that while the sector is showing advancement in several areas, it is important to recognise its limitations.

“There are some very clever people in the industry who claim that we’ll have artificial general intelligence very soon, that computers might even become sentient,” he said.

“But we don’t even understand human intelligence at this point.

“You have to take a step back and recognise all these new systems such as large language models are still based on silicon chips – ones and zeros – backed by incredible processing power, but a model that hasn’t changed since the invention of the computer.

“With quantum computing, biological systems or a combination of the two, it may be possible for AI to do a great deal more, but will it become self aware, will it be able to feel things? 

“I think its impossible to say that our existing computer models will take over the world.

“I’m not arguing that we haven’t seen advances in systems that can predict the next word or phrase or that these engines can’t simulate intelligence or awareness. 

“But that to have emotions the computers that run them will need more than ones and zeroes.

“I’m sceptical that artificial general intelligence is just around the corner, even if discussing it makes for a good story in the media.”

doing more and more jobs

One thing Chris is certain of is that AI technologies will be increasingly used to automate large parts of our lives.

“AI will do many of the jobs humans do today and robotics will come increasingly into play, such as self-driving cars,” he said. 

“It is going to be an exciting area and AI is already being used to help doctors with diagnostics and to process large volumes of data in many different fields.

“That’s how we use the technology, for customer services, training virtual sales people and bringing our systems into the retail experience. 

“There will be robots in stores capable of retaining far more information about products on sale than a human ever could, for example.”

That’s not to say AI is perfect or that the large companies involved in developing new models aren’t overly optimistic about the value of their creation.

“With all the billions being invested, there is, perhaps, a bubble – but AI is not going to go away as a tool, just as the end of the dot com boom wasn’t the end of the internet,” said Chris. 

“This technology is very much with us and it will be used to automate many things that are not automated at the moment.

“Overall, I think it will enhance our lives and it will encourage us to be more creative as people.

“Who wants to sit in a contact centre answering the same mundane questions day-in, day-out? We have to evolve our technology so the workforce can do more involving things.

“One of the key issues for firms is that, with so much AI generated content, everything will start to feel very similar. 

“That’s why I think our current approach is the correct one.

“Having humans work alongside AI has always felt to me like the perfect combination.

“We need human curation so that organisations are able to retain their voice and project their brand whether it’s an AI or a person talking to their customers. 

“That’s one of the attributes of our project with Telstra. Its strength has been in the testing we’ve put the systems through against real-life conversations – a way for our client to see our systems work and that gives them confidence. 

“We launched with them during the Black Friday and Cyber Monday periods and it was the best possible time to stress-test what we’d put in place.

“Organisations change their content all the time, so our system had to know Telstra’s products, offerings and sales information and deliver that to customers without error.

“It hasn’t been easy to achieve that, but the feedback from them is that this is the first product they’ve had in years that has been on time, on budget and on spec, which is pretty incredible.

“It’s already delivering real business results.”

key details: Creative Virtual

Creative Virtual is based in Canary Wharf’s Cabot Square and operates globally.

Find out more about its services here

Read more: Orbit Clipper begins carrying ferry passengers between Rotherhithe and Canary Wharf

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

Winter Lights returns in 2026, celebrating 10 years in Canary Wharf

Blockbuster annual art festival is set to welcome 16 installations from January 20-31, with many thousands of visitors expected to visit the estate

Visitors can find Trispheric Garden by Reelize Studio in Cabot Square - image supplied by Canary Wharf Group
Visitors can find Trispheric Garden by Reelize Studio in Cabot Square – image supplied by Canary Wharf Group

Subscribe to our free Wharf Whispers newsletter here

The biggest cultural event in Canary Wharf is set for an extra special return this month. Winter Lights 2026 will be the 10th time the estate has been filled with illuminated artworks and the latest festival features a bumper crop in celebration.

Running every day from January 20-31, with pieces switched on from 5pm-10pm, the latest Winter Lights extends across the whole of Canary Wharf, with highlights from Westferry Circus to Wood Wharf.

Attracting many thousands of people each year, the free festival is an enormous team effort, spearheaded by Canary Wharf Group’s Arts And Events team.

“Selecting which works to display is a tough process,” said Lowri Harries, associate curator of public art at CWG, who has chosen this year’s installations alongside Arts And Events  manager Camilla McGregor.

“In response to our open call we had the most submissions we’ve ever received – 225.

“It probably takes about 10 hours to go through them because we want to make sure we’ve really considered the relevant ones in detail.”

Camilla added: “Not all festivals operate this way, but I think it’s very democratic because we really are open to all artists.

“At each festival, the majority of the pieces on show come from our open call. 

“Each time we do it, we’ll know some of the artists but many will be new to us.”

Canary Wharf Group's Lowri Harries - image by Jon Massey / Wharf Life
Canary Wharf Group’s Lowri Harries – image by Jon Massey / Wharf Life

a theme to mark a decade

Winter Lights 2026 has been shaped with a theme, aimed at inspiring creatives to respond with work.

Lowri said: “I’m really excited about this year’s because there are a few ways we’ve given it a different identity.

“The festival is already well established in London – lots of people know about it – but we’ve tried to give it a bit extra.

“The theme is Dreamscape, which we feel is open-ended enough to allow lots of different submissons but brings to mind the idea of dreams and landscapes.

“Our space is unique with the architecture familiar to so many people and it’s meant to spark imagination and curiosity.

“We’ve commissioned artist Anna Lomax to create an exhibition poster for us with a limited run, which will be on sale at Circle Collective in Jubilee Place during the event.

“We’ll stock about 500 of the prints, which people can buy during the festival and visitors can also get a printed brochure too.

“Anna has also created three installations for us, which will be in the malls, so we’re back inside for the first time in a while.”

Camilla added: “With the theme, we wanted something that would appeal to everyone. 

“It’s evocative of a childlike interest in the world and artists were free to approach that in any way they liked.

“The intention is for Dreamscape to really tie everything together.”

InBloom by Kumquat Lab is set to be displayed in Wren Landing - image supplied by Canary Wharf Group
InBloom by Kumquat Lab is set to be displayed in Wren Landing – image supplied by Canary Wharf Group

selecting some highlights

A full list of installations and their locations is available here, but Lowri and Camilla have picked out some highlights and works to look out for.

“I’m really looking forward to seeing Aether by Architecture Social Club in Montgomery Square,” said Camilla.

“The artist behind it is Max Cooper, who is very well known.

“It features light, a soundscape and music and is more of a performance than a sculpture.

“People will be able to walk under it and it’s always great to use space so visitors can get different perspectives on the pieces.”

Lowri said: “There are a number of new commissions specifically for this festival.

“East London artist Marcus Lyall is returning with Manifestation – a projection piece in Wood Wharf.

“We’ve also tried to include more interactive exhibits this year and it will be really interesting to see how audiences react to that.

“There’s Lacto-Reacto-Light by Jack Wimperis at Canary Riverside, which is a large wall made from recycled milk bottles that reflects the movements of its audience.

“There’s also InBloom by Kumquat Lab at Wren Landing – a work about the pollination of flowers with orbs that change colour when hands are moved over them, with sounds emitted during the process.”

Camilla added: “I’m also really excited to see how people interact with At The Hand by LaCroix at Harbour Quay Gardens.

“It’s a holographic hand controlled by the audience down beside the water.”

Canary Wharf Group's Camilla McGregor - image by Jon Massey / Wharf Life
Canary Wharf Group’s Camilla McGregor – image by Jon Massey / Wharf Life

ones to watch at Winter Lights 2026

Another showstopper to look out for will be Amplitudes by Limbic Cinema. Projected onto mist in Eden Dock, the piece will be on a constant loop at the heart of the Wharf.

Camilla said: “We’re doing something new this year – for the first time ever, the public will be able to vote for their favourite installations, either via QR code where they are displayed or on our website.”

The winner will then be announced online and via social media to celebrate the top piece’s popularity. 

Hulahoop by Scale is set to be displayed in Union Square on Wood Wharf - image supplied by Canary Wharf Group
Hulahoop by Scale is set to be displayed in Union Square on Wood Wharf – image supplied by Canary Wharf Group

plan your visit

Regarding logistics, CWG’s advice is to visit the festival on a weekday, with weekends expected to be extremely busy. 

“We’ve extended free parking for three hours to weekdays as well as weekends for those spending £10 in Waitrose to encourage people to come during the week,” said Lowri. 

“We’ll be hosting Winter Lights Bites street food hubs at Jubilee Park, Montgomery Square and Union Square, curated by Karnival during the festival.

“These traders will be offering 20% off food Monday-Wednesday, so it’s a great time to visit.”

Restaurants and bars are also likely to be busy during the festival, so early booking is recommended. 

Camilla said: “We can’t wait for people to see this year’s Winter Lights. It’s art that’s accessible and free to enjoy.

“The event brings an audience to the estate and that’s great for the businesses here but it’s also a real benefit to Canary Wharf in introducing people to our cultural offering.”

Flower Power by Aerosculpture, Jean-Pierre David and Christian Thellier will be on show at Westferry Circus - image supplied by Canary Wharf Group
Flower Power by Aerosculpture, Jean-Pierre David and Christian Thellier will be on show at Westferry Circus – image supplied by Canary Wharf Group

key details: Winter Lights 2026

Winter Lights 2026 runs from January 20-31 from 5pm-10pm and is free to attend.

There are 16 special installations to discover alongside nine from Canary Wharf’s permanent art collection.

For a map of the location of all the artworks follow this link.

Read more: Orbit Clipper begins carrying ferry passengers between Rotherhithe and Canary Wharf

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

JP Morgan Chase’s Canary Wharf tower is about the long term

Banking giant’s plans for the Riverside South site build on foundations laid 17 years ago beside the Thames in east London

An artist's impression of a roof terrace at JP Morgan Chase's forthcoming Riverside South plans - image by JP Morgan Chase / Foster + Partners
An artist’s impression of a roof terrace at JP Morgan Chase’s forthcoming Riverside South plans – image by JP Morgan Chase / Foster + Partners

Subscribe to our free Wharf Whispers newsletter here

The London Standard recently published a piece entitled The Remarkable Story Of Canary Wharf’s Renaissance.

Amid a series of somewhat confused bird-based metaphors, it tells a tale of a district brought to the brink of disaster by the pandemic and the home working trend that followed it.

It’s boisterous copy is full of “shaky foundations” bonds in “junk territory” and “symbolically damaging” moves.

Scary stuff, but also – like a lot of the analysis that caused some to temporarily lose confidence in the Wharf – it fails to appreciate the silliness of short-termism when considering changes in the area.

This isn’t rebirth, it’s a constant process of reinvention and growth.

It’s nothing new, either.

The site as it stands today - image by Jon Massey / Wharf Life
The site as it stands today – image by Jon Massey / Wharf Life

a big deal

It should come as absolutely no surprise whatsoever that JP Morgan Chase has decided Canary Wharf is the right place for it to build a £3billion tower, providing 3million sq ft of space for up to 12,000 employees.

In 2008, the banking giant completed the purchase of a 999-year lease on land beside the Thames for its Riverside South scheme.

The plans drawn up by architects RSHP (then Richard Rogers Partnership) were for two towers.

The size of the scheme? A little over 3million sq ft of space.

Serious work started on the site, adjacent to Westferry Circus, with foundations created and concrete poured for basement structures.

But work stopped in 2010 with JP Morgan opting instead to move into 25 Bank Street – Lehman Brothers’ former home in London.

Wharf watchers will have noted that the Riverside South site has since lain dormant, rebar carefully marked with little high-viz hats and voids protected with temporary roofing.

In 2015, having settled into its new home, JP Morgan nevertheless put plans to sell the land on hold, leaving the option open to develop it later.

A decade on and the bank’s need for space has grown beyond its current accommodation.

This has prompted it to let space at a refurbished building in nearby Cabot Square, which was vacated by Credit Suisse following its enforced takeover by UBS.

A more permanent solution was desired and options were considered.

The bank recently unveiled its new HQ in New York.

That megastructure was designed by Foster + Partners and the bank has now revealed that it has chosen the same architects to take forward plans for its new London office.

Where? On the land it’s kept on its books for the past 17 years.

The project is expected to contribute £9.9billion to the UK economy, with completion in around six years’ time.

Jamie Dimon, chairman and CEO of JP Morgan Chase, said: “London has been a trading and financial hub for more than a thousand years, and maintaining it as a vibrant place for finance and business is critical to the health of the UK economy. 

“This building will represent our lasting commitment to the city, the UK, our clients and our people. The UK government’s priority of economic growth has been a critical factor in helping us make this decision.”

Shobi Khan, CEO of Canary Wharf Group, added: “We are delighted that JP Morgan Chase has once again chosen Canary Wharf as its primary UK location. 

“The scale and ambition of this scheme – set to become the largest office building in London – demonstrates the continued momentum behind Canary Wharf’s evolution and the bank’s commitment to outstanding workplaces.

“2025 will be our best leasing year in over a decade. Five of the top global investment banks are located at Canary Wharf.”

In the context of a millennium, 17 years doesn’t really seem all that much time to wait…

An artist's impression of Richard Rogers Partnership's original scheme for the site - image by RSHP
An artist’s impression of Richard Rogers Partnership’s original scheme for the site – image by RSHP

words matter

CWG is spot-on when describing the way the Wharf has changed over the years.

The project to transform derelict docks into a hive of activity and prosperity has constantly twisted and turned. 

Wood Wharf was originally conceived as an office-led expansion of the existing scheme, only for residential towers to rise instead.

The idea that the area has been reborn fails to recognise the granular diversification of an estate that now services the needs of workers, residents and visitors passing through for a multitude of reasons. 

The financial services institutions sit alongside life sciences, government, parts of the NHS, digital banks, charities and educational organisations as well as an ever-growing retail and hospitality offering.

There’s even a whale made of ocean plastic and a theatre.

This isn’t coincidence. It’s an area unafraid to act on opportunity, to try new things but, crucially, to put in solid foundations to start with so that when the world needs it to be a different shape, it has something firm to build on.

recent successes

In some senses, Riverside South’s foundations are a decent metaphor for what’s happening to Canary Wharf right now.

Buildings have a shelf life and organisations’ needs evolve.

Challenger bank Revolut went from a handful of employees to hundreds and now thousands, recently landing on the upper floors of the YY London building, a structure extensively refurbished and renamed after the best part of three decades housing Thompson Reuters. 

This process of renewal, reinvention and so evolution is going on across the Wharf, most obviously with Citi’s decision to retool its east London home and spending billions of pounds to do so. 

There are many other projects in the pipeline, with the value evidenced by Blackstone’s decision to put its Cargo tower back on the market following a refurb and the upturn in perceived value with a slew of businesses opting to move to the Wharf. 

The recent wins for the estate are too numerous to list fully but include challenger bank Zopa at Wood Wharf, which recently moved staff in, and the announcement that Visa will relocate its European headquarters from Paddington to One Canada Square.

With 76million people expected to have visited the estate in 2025 and a backdrop of surging demand, it’s little wonder the Qatar Investment Authority, which owns the tower HSBC is set to vacate in 2027, is considering retaining a higher proportion of office space in the structure when it tackles that refurbishment. 

Having continued a relentless programme of growth and improvement across the estate, Canary Wharf is arguably better placed than ever before to welcome organisations looking for smart new homes, not least because of the Elizabeth line. 

Suddenly, a new ferry with a bigger capacity between Canary Wharf Pier – next to Riverside South – and Rotherhithe looks like a very timely introduction from Uber Boat By Thames Clippers.

Read more: Orbit Clipper begins carrying ferry passengers between Rotherhithe and Canary Wharf

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

Orbit Clipper ferry from Rotherhithe to Canary Wharf starts running

All-electric vessel can carry up to 100 bikes and 150 passengers as Uber Boat By Thames Clippers service begins its phased introduction

Uber Boat By Thames Clippers' Orbit Clipper - image supplied by Thames Clippers
Uber Boat By Thames Clippers’ Orbit Clipper – image supplied by Thames Clippers

Subscribe to our free Wharf Whispers newsletter here

The sleek, aquadynamic shapes of Uber Boat By Thames Clippers’ fleet have long lent London’s river a futuristic look.

Their low-profile white livery is an aesthetic more similar to advanced aircraft and sci-fi spacecraft than lumbering tugs on the water.

They look like they’re built for speed to the point where seeing them manoeuvre gently into position at a pier is something of visual paradox.

It’s impossible to be sure, but the company’s preference for such designs might well have played a part in its success in delivering fast river bus services where others had failed before. 

Just seeing one of its vessels blast past at full speed is to want to board.

There’s a thrill there, a real excitement, as clouds of spray kick up behind.

While the latest addition to the fleet is a different animal altogether, its design is also a tantalising prospect for passengers.

Orbit Clipper, officially unveiled in December 2025, carries a cargo of innovation atop her twin hulls. 

Built to ferry passengers between Canary Wharf and Rotherhithe, she’s being phased into operation alongside outgoing vessel Twinstar, which has spent more than five decades carrying people across various bits of the Thames.


On board Orbit Clipper's first official crossing of the Thames - image by Jon Massey / Wharf Life
On board Orbit Clipper’s first official crossing of the Thames – image by Jon Massey / Wharf Life

a massive increase in capacity

While the older boat could take up to 120 people and maximum of five bikes, Orbit has space for 150 as well as up to 100 bicycles. 

Tardis-like she seems considerably bigger inside, with an intelligent roll-on, roll-off design for efficient boarding and disembarkation once safely across.

Generously glazed at the sides, passengers sit or stand beside large triangular windows that let light and views flood in.

In short, stylistically she’s a vessel well realised to serve a pier adjacent to the site that is set to be filled by the largest office tower in the UK – JP Morgan Chase’s new riverside tower. 

Orbit is well cast for the future too. She’s the UK’s first fully electric, zero-emissions ferry with aluminium used to make her lighter. 

The project has seen Thames Clippers work with Wight Shipyard Company, marine civil engineering consultant, Beckett Rankine, and electrical infrastructure specialist Aqua Superpower. 

Uber Boat By Thames Clippers' CEO and co-founder Sean Collins at the controls of Orbit Clipper - image supplied by Thames Clippers
Uber Boat By Thames Clippers’ CEO and co-founder Sean Collins at the controls of Orbit Clipper – image supplied by Thames Clippers

creating opportunity

Uber Boat By Thames Clippers CEO and co-founder, Sean Collins, said: “It’s been a remarkable journey – it hasn’t been easy – but innovation never is.

“The team has embraced this project, nobody’s given up – we always believed it would be delivered and here we are. 

“Watching Orbit crossing feels brilliant – she fits in so well with the architecture of Canary Wharf.

“We believe there’s a real opportunity here to further develop this concept and implement it at other locations along the Thames Estuary. 

“Sometimes people living by the river feel disadvantaged because they have to go back inland to make a crossing.

“The Thames can be seen as a barrier and it shouldn’t be. Instead, we should be connecting our communities across it.

“Orbit Clipper not only showcases cutting-edge innovation but also sets a new standard for eco-friendly travel on the Thames, helping to shape a cleaner,  greener future for Londoners and visitors alike “

Cyclists use the ferry on the day of launch - image by Thames Clippers
Cyclists use the ferry on the day of launch – image by Thames Clippers

an emphasis on cycle routes

At Orbit’s unveiling, attended by Mayor Of London, Sir Sadiq Khan, and representatives from Uber, Innovate UK and other stakeholders in the project, there was a clear emphasis on the new craft supporting those travelling by bike. 

A group of cyclists from British Triathlon wheeled their mounts on and off the vessel as a practical demonstration of the way it allows travel between major routes such as Cycle Superhighway 3 and Quietway 1. 

“This is a fantastic new transport option for Londoners – not only cleaner and greener than its predecessor, but providing quicker and more accessible journeys across the river for far more people,” said Sadiq. 

“Innovation and investment in travel infrastructure like this will help us navigate the challenges facing our environment and our economy as we continue building a fairer, greener, better London for everyone.”

Ruth Daniels, CEO at British Triathlon, added: “With space for up to 100 bikes, Orbit Clipper gives triathletes, commuters, tourists and anyone traveling across London a greener, a more convenient way to get around.

“The ability to integrate river bus services into their routine adds a welcome, sustainable alternative.”

Hers was a sentiment echoed by Uber UK general manager Andrew Brem. He said:

“By boat, bike or car, Londoners now have even more options to take a zero-emission journey across the capital with Uber. 

“Whether you’re commuting to work or enjoying the sights of the city, the Orbit Clipper is a brilliant addition to the Thames and is an important milestone in the electrification of London’s transport options.”


The new ferry runs between Rotherhithe and Canary Wharf - image supplied by Thames Clippers
The new ferry runs between Rotherhithe and Canary Wharf – image supplied by Thames Clippers

zero emission running

The introduction of the new vessel also marks an important step in Thames Clippers’ mission to cut its carbon emissions by 50% by 2035. 

The company is already operating three hybrid high-speed passenger vessels – Earth, Celestial and Mars.

These operate on battery power in central London to reduce emissions and biofuel elsewhere to recharge the boats’ power.

Orbit is being introduced gradually to ensure service continuity.

She is expected to be in full service by spring 2026. 

Plans to have her self-dock at either end of her journey are currently on hold due to delays in supply and installation of the necessary systems. 

The Mayor Of London, Sir Sadiq Khan attends the launch - image supplied by Thames Clippers
The Mayor Of London, Sir Sadiq Khan attends the launch – image supplied by Thames Clippers

key details: Orbit Clipper

Orbit Clipper has begun a phased introduction to Uber Boat By Thames Clippers’ RB4 ferry service between Rotherhithe and Canary Wharf.

Single journeys on Oyster or via the Uber or Thames Clippers Tickets apps cost £4.10. 

Passengers can buy a carnet of 20 tickets for £57.40 on the apps, reducing a single fare to £2.87.

The journey takes approximately three minutes.

Find out more about the service here

Read more: Why a degree in hospitality and tourism can boost your career

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

Nora opens at Wood Wharf offering a twist on Turkish cuisine

Canary Wharf’s latest restaurant launch comes from brothers Ozgur and Sidar Akyuz, known for Café Beam, which has four branches in London

Nora is located on the corner of West Land and Union Square - image by Nora
Nora is located on the corner of West Land and Union Square – image by Nora

Subscribe to our free Wharf Whispers newsletter here

ADVERTISING FEATURE

The past 12 months have been a thrilling time for the Canary Wharf hospitality scene, with many new venues opening their doors.

Wood Wharf has been right at the heart of the excitement, welcoming the likes of Ong Lai Kopitaim, Signorelli, Café Seek, Supershakes and Crate, alongside a clutch of independent businesses.  

Now there’s floristry at The Flower Club, exercise at The Island Reformer Pilates studio, four-legged friend pampering at Pawsome Pet Grooming And Spa, manicures and pedicures at Awe London, chic cuts at Wayne Hairdresser Salon and clothing care and manufacture at Omnifix. 

All are part of Canary Wharf Group’s collaboration with Tower Hamlets Council to offer affordable space to small firms, bringing the area to life.

The latest addition to that mix is Nora, a restaurant and bar that “honours the dynamic city of Istanbul”.

Located on the corner of West Lane and Union Square, the venue is a warm space clad in wood, terracotta tiles and Turkish vinyl LPs.

It’s the latest opening from brothers Ozgur and Sidar Akyuz, who together run Café Beam – bunch-focused venues in Crouch End, Muswell Hill, Highbury and Notting Hill.

Nora, however, is a fresh venture – a chance to do something different.

Co-owner of Nora, Ozgur Akyuz - image by Jon Massey / Wharf Life
Co-owner of Nora, Ozgur Akyuz – image by Jon Massey / Wharf Life

why the Wharf is a place to innovate

“You can do things in Canary Wharf that you can’t do anywhere  else,” said Ozgur, who spent time working in fintech before joining his brother in hospitality.

“The area is very familiar to me – I used to come here a lot because many of our clients were based on the Wharf.

“It was a very positive period in my life and I have great memories.

“It’s very international in vibe and it’s incredible to see how much it has changed. 

“When I first came here it felt almost sparse, but now it’s much cosier.

“The ecosystem is very diverse – people live here, they visit and there are lots of places to shop, eat and drink. It’s become something really interesting.

“Part of the idea with Nora was to open a restaurant with a more independent feel – something you might find on the streets of Soho or Shoreditch. 

“As operators, we can be creative and hopefully open something people love at a high level.”

The restaurant features an eclectic mix of interior styles including vintage Turkish vinyl - image by Nora
The restaurant features an eclectic mix of interior styles including vintage Turkish vinyl – image by Nora

Nora: a personal project

Sidar added: “It’s almost as though we’ve had inside information that Wood Wharf is going to be an area that will really be buzzing – a place we can bring some extra soul to. 

“Restaurants can really help an area to thrive and we want to contribute to that.”

Having ridden the wave of popularity in the brunch sector with Cafe Beam, which opened its first branch in 2013, Nora is more experimental and opens daily for lunch and dinner.

“We’re both Turkish and born in London, so it’s a personal project,” said Ozgur.

“We’ve looked at other cuisines and have always seen a level of progression, where it’s gone from one thing to another – people have experimented and created something new.

“When we look at Turkish cuisine in London, it’s always stayed in a particular style of restaurant. 

“Everyone loves it and people have done a really great job, but what we want to do now is to show some of the diversity of Turkish cuisine at Nora.

“Mangal-style cooking on charcoal is still there on our menu, but we want to be more creative with it, not following dogmatic rules.

“There’s just so much more to the country’s food. Looking at Turkish culture, there’s a lot of history – there’s so much to play with – and it would be a shame not to explore that.

“That’s what we’re trying to do here in a way that’s accessible and exciting.

“Turkish hospitality is really uplifting, it’s entertaining and generous and we don’t want to lose that – but at Nora, we also want to push the boundaries.”

Nora's co-owner, Sidar Akyuz - image by Jon Massey / Wharf Life
Nora’s co-owner, Sidar Akyuz – image by Jon Massey / Wharf Life

a twist on tradition

Alongside fresh takes on kebabs, diners can expect a heavy focus on fish and seafood.

Sidar said: “We want people to be surprised when they come here – familiar dishes with a twist. My favourite thing on the menu is the mackerel. 

“On the Bosphorus they catch this fish and grill it right there on the boat, put it between two pieces of bread with some salad and eat it. It’s real street food. 

“In the restaurant, we cook it with a very nice herb sauce that’s very reminiscent of those flavours.”

Ozgur added: “The idea is to keep the menu changing with big cuts of fish and meat alongside dishes such as Adana Kofte kebab with confit garlic yogurt.

“We do things in a way you won’t have seen before.

“On the meze side, for example, we’ll do onion dolmas – Turkish dumplings – but filled with crab in a crab bisque.

“These are my favourite because you hardly ever see them on a menu, but everyone’s cooking them at home. 

“It’s a dish that encapsulates everything we’re trying to do at Nora to showcase the history of Turkish cuisine.”

Ozgur's favourite, Onion Dolma, Crab and Crab Bisque - image by Jon Massey / Wharf Life
Ozgur’s favourite, Onion Dolma, Crab and Crab Bisque – image by Jon Massey / Wharf Life

filled with Turkish flavours

Beyond the food, the restaurant’s drinks promise a similar blend of tradition and fresh ideas.

“We have cocktails mixed using Turkish spices – classic drinks made new to you through the ingredients we use,” said Ozgur.

“Everything we do has a nod to Turkey in it somewhere.

“The wine list will be predominantly Turkish, but there’ll also be wines from neighbouring countries, like Georgia.

“For some of the wines, we’re the first people to import them from Turkey – we’ve found small vineyards run by people who are really passionate and we are giving them the opportunity to showcase their wines here.

“When you’re doing these projects, the hardest thing is to stay true to what you’re trying to achieve – everyone has their own idea of what it should be.

“Canary Wharf Group worked hard to get us here and has been very supportive.

“They’ve been really helpful through the process and we know – following the pandemic – how important it is to have good landlords.”

Cucumber Cacik - image by Jon Massey / Wharf Life
Cucumber Cacik at the recently opened venue – image by Jon Massey / Wharf Life

key details: Nora

Nora is located at 7 West Lane on the edge of Union Square and is open daily from noon-2.45pm and from 5.30pm-9.45pm.

Dishes are available a la carte or diners can opt for set menus at £45 or £65 per person

Mackerel at Nora - image by Nora
Mackerel at Nora – image by Nora

Find out more about the new restaurant here

Read more: Why a degree in hospitality and tourism can boost your career

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life

The Wharf Pole presents five festive destinations and events galore

Seasonal promotion spotlights venues and offers workshops, pop-ups and more in the run-up to Christmas with plenty of sparkle and glitz

GoBoat is among the businesses embracing the festive season in Canary Wharf - image by GoBoat
GoBoat is among the businesses embracing the festive season in Canary Wharf – image by GoBoat

Subscribe to our free Wharf Whispers newsletter here

ADVERTISING FEATURE

This festive season, The Wharf Pole has transformed Canary Wharf into a celebration of holiday magic, bringing together seasonal pop-ups, in-store events, shopping evenings, winter dining experiences and festive fun for all ages

From indulgent treats and unique gifts to unforgettable experiences, there’s something to make every moment merry, bright and full of festive cheer.

As the weeks unfold, you can find more details of the campaign online here.

In the meantime we’ve put together a gift guide in Wharf Life’s print issue as well as some top festive spots and diary dates to check out below:

Ice Rink Canary Wharf is located in Canada Square - image by Ice Rink Canary Wharf
Ice Rink Canary Wharf is located in Canada Square – image by Ice Rink Canary Wharf

festive destinations

Ice Rink Canary Wharf

Canada Square

The much-loved skating facility is back on the Wharf, with sessions available right through until February 22.

This year there’s a new refreshment area, more ice to skate on, upgraded lighting and even churros for those in need of a sugar boost before or after they hit the rink.

Afterwards, the Oasis Bar stands ready to serve refreshments.

Tickets start at £13.95 or £49.95 for a family pass for four people.

GoBoat has an all weather solution for its hire vessels - image by GoBoat
GoBoat has an all weather solution for its hire vessels – image by GoBoat

GoBoat – The Winter Pod

Churchill Place

With temperatures plummeting, GoBoat has solved inclement weather over the winter with The Winter Pod.

Fully enclosing the craft, these transparent domes allow for epic views and simultaneous shelter.

Cruises include complimentary mulled wine, blankets, throws and festive decor plus a Bluetooth speaker.

Prices for two hours start at £179 depending on the slot booked.

Boats take up to eight people.

The Winter Club is now open in Union Square - image by The Winter Club
The Winter Club is now open in Union Square – image by The Winter Club

The Winter Club

Union Square

This new venue includes an Ice Bar (from £24.95), a German Bierhaus with live entertainment and a lodge-style Chalet.

Created by Urban Playground – the team behind The Cube – the three venues offer a fresh, festive option for Wharfers looking to socialise or celebrate right through until February.

There’s even a stall selling saucy hot dogs.

The Bierhaus and Chalet will both take walk-ins, while booking is advised for the Ice Bar. Guests for the latter are advised to dress warmly as it’s kept at -10ºC.

Join the Rat Pack at Boisdale - image by Boisdale
Join the Rat Pack at Boisdale Of Canary Wharf – image by Boisdale

Boisdale Of Canary Wharf

Cabot Place

This venue has a truly packed festive programme over Christmas and New Year.

Having just launched its Highland Lodge terrace which offers heated tables and generous servings of fondue, there are also seasonal menus for lunch and dinner to explore.

Visitors can expect the sounds of the Rat Pack and plenty of festive cheer throughout December as well as a blockbuster New Year’s Eve celebration that’s certain to run on into the small hours.

Book early to avoid disappointment.

Marceline is hosting The Curling Club on its terraces - image by The Curling Club
Marceline is hosting The Curling Club on its terraces – image by The Curling Club

The Curling Club

Marceline

The floating restaurant at Wood Wharf has teamed up with The Curling Club to offer Wharfers something a bit different over the cooler months.

In place until February 28, 2026 – anticipating the Winter Olympics, the venue will have five lanes for guests to use with a range of options for larger groups and office parties.

Pay and play sessions start at £15, while standard package offers include an hour of curling with a meal and a drink for £45.

The club already runs successful sites in Chelsea and Vinegar Yard.

Jo Malone's special event is set to take place from December 4-6 - image by Jo Malone
Jo Malone’s special event is set to take place from December 4-6 – image by Jo Malone

diary dates for December 2025

Jo Malone

Cabot Place

Join Jo Malone for its Festive Neighbourhood event from December 4-6.

Expect fizz, mince pies and browse the brand’s luxurious Christmas collection

Discover Diptyque’s fragrances in Cabot Place – image by Diptyque

Diptyque

Cabot Place

Visit on December 11 and clients can enjoy a complimentary personalised bookmark (hand written in gold) with any purchases over £120

John Lewis will be welcoming Santa – image by John Lewis

John Lewis

Canada Square

Take the kids to Santa’s Tea Party, complete with Lego gifts for the little ones.

Times vary over December 15-16, £20 for children and £7 for adults

Find out more about The Wharf Pole here

Read more: Why a degree in hospitality and tourism can boost your career

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

Subscribe To Wharf Life