The History Drop

Waitrose and John Lewis in Canary Wharf embrace change via refit

Canada Place stores feature updated layout, more bar space and a packed events programme says branch manager Amy Stickland

Waitrose and John Lewis have been going through a period of change in Canary Wharf
Waitrose and John Lewis have been going through a period of change in Canary Wharf

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While we often cover new retailers and hospitality venues opening their doors in Canary Wharf, they by no means account for all the change that’s taking place on the estate. 

Waitrose and John Lewis, which has long dominated the eastern edge of Canada Square has recently undergone a freshening up.

First of all Gail’s arrived beside its main entrance in the malls, kicking off a series of tweaks and refinements all aimed at serving Wharfers with what they want more efficiently.

That’s meant a remodelling in places, more space for the iconic shop floor wine bar, longer aisles with products arranged more logically for convenience, a boost to the freshly baked items on sale and an extra 11 self-service checkouts for those grabbing lunch.

Upstairs, John Lewis customers now walk straight into the store’s Christmas shop and toy department with fashion for men, women and kids brought together in the same location and puzzles and games given their own space.

There’s also a real sense that both brands are working to make a visit to the store more interactive with a packed programme of events, promotions and happenings scheduled.

Overseeing the investment and change is partner and branch manager Amy Stickland, who’s been heading the Canary Wharf operation for the last two years.

Waitrose and John Lewis Canary Wharf branch manager Amy Stickland
Waitrose and John Lewis Canary Wharf branch manager Amy Stickland

a passion for retail

“Being in charge here is everything I imagined and more,” she said.

“I’ve always loved retail. I remember going to the shops with my dad as a kid and seeing all the food on offer, getting to be a part of those choices. 

“I actually did a generic degree in management with IT and Spanish and did a placement at a tech firm but my heart wasn’t really in it. 

“After my final year I got a place on the Waitrose graduate scheme and I’ve just celebrated 18 years of service.”

Having managed John Lewis stores in Stratford and Chelmsford as well as Waitrose in Billericay, the opportunity to work with both brands on the Wharf was too good to pass up.

“It was a brilliant opportunity,” said Amy. “The blend works well here and the teams are able to collaborate as well as work separately.

“There are challenges, of course, when you’re leading a team of 470 people, but I’m really lucky to have some amazing colleagues.

“Our model of co-ownership, where partners have a stake in the business, makes them feel connected to it – there’s a sense of responsibility there. 

“The team really care about the service they’re giving because they know our success depends on it.

“In such a busy marketplace, with so many other retailers, that’s one of our big attractions, people know we really want to go the extra mile, to surprise and delight our customers.

“They come here expecting great service and because of all the other guarantees such as our ‘Never Knowingly Undersold’ promise, people believe they don’t need to shop around as much.

“It’s up to us to deliver on those expectations when it comes to price and customer experience.”

John Lewis’ Christmas shop is located at ground floor level

logical layout

Part of that operation involves ensuring the store itself is fit for purpose and that products are where customers expect to find them.

This is why both Waitrose and John Lewis have spent the past few months rebalancing things in the Canary Wharf store.

“We’ve extended our physical shelf space by extending two of our aisles,” said Amy.

“From a situation where we had food and non-food items mixed together, we now have the left hand side of Waitrose for things you can eat and the rear right of the store for things you can’t. 

“On the left there are scratch cook and store cupboard items, breakfast options, snacks and drinks, while over the other side it’s products for laundry care and toilet tissue. 

“It does take a bit of time for customers to get used to the new layout, but we hope overall that the journey and the product placement makes more sense, refreshing the shop floor and making it feel more intuitive. 

“Also on the food floor, there’s a re-energising of the main payment area with an additional 11 self-scan tills with a better layout.

“We’ve preserved what we call the stunt space where brands such as Heinz can come in and we saw that used quite a lot over the summer.

“It’s a little bit of retail theatre and we want to continue to make use of it with pop-ups and interactive give-aways – a nice moment at the start of someone’s shop.

“We’ve refreshed the wine bar, changing the orientation of some of the seating.

“It’s convenient and excellent value and customers love it for the people watching.

“It has some very loyal customers – one even told me they could write a book about it.”


Waitrose's wine section has been completely reorganised
Waitrose’s wine section has been completely reorganised

overhauling Waitrose wine

In fact the whole wine section has had an overhaul with bottles grouped by whites, reds, rosé and sparkling. 

More of the fine wine selection has been brought out onto the shop floor with the glassed-off area instead used for more convenient storage.

“It’s more efficient and it makes it easier for customers to shop,” said Amy.

“Our fantastic wine specialist Nat will continue to host wine and cocktail tasting events to help introduce customers to our range.

“We’ll also be hosting interactive experiences every weekend in December.

“That will be a great opportunity for people to bring their families.”

This touches on a wider point.

“While the Wharf of old was very much a weekday destination, increasingly customers are shopping at the weekends with their kids.

“Canary Wharf Group has done a fantastic job in reinventing the estate,” said Amy.

“We see a lot of families at the weekend now and our Saturday and Sunday trade is really growing post-Covid. 

“Early on we get scratch-cooks shopping for ingredients.

“Then the children arrive with families often having lunch on the Wharf and then grabbing something nice for dinner.

“Even though our hours are shorter on Sunday, the shop is still busy after closing with partners dashing around to fulfil online grocery orders.

“We’re introducing a new dedicated space for our partners at the front of the store as we work with Deliveroo, Uber Eats and Just Eat.”

meal deals and free parking with Waitrose

While Saturday sees the biggest take at the tills, transaction rates during the week eclipse all others with working Wharfers attracted by one offer in particular.

“Our meal deal is one of the most popular things we sell,” said Amy. 

“It’s fantastic value for £5 – you get a main such as a sandwich, a snack and a drink. 

“For many customers that’s their main mission at lunchtime and the quantities we sell are phenomenal.

“But people visit the store for many different reasons.

“You get people driving into the Wharf who make use of the free parking when you spend £10 with us. 

“They get two hours on weekdays – which is exclusive to Waitrose – or three at the weekend.

“You can even order your groceries to be ready for collection from the car park at Canada Place. 

“Typically after work people are buying food for their evening or grabbing emergency purchases.

“It’s also a big attraction to have the John Lewis range on the upper floors.

“There’s always things we’re looking to do in future, more products we’d like to add.

“I’d love us to have a more compelling beauty offer and with more fashion brands opening on the Wharf we’ll definitely be looking at more men’s and women’s clothing.”

As for the more immediate future, with Christmas already in full swing with foodie treats downstairs and festive decorations in place, Amy said her team were looking forward to welcoming customers over the next month.

“We’ll be hosting a special Waitrose Christmas Customer Evening in Canary Wharf on December 12, 2024,” she said.

“We’ll be having some fantastic music and people will get the chance to taste some of our festive range too. 

“It’s a free event, taking place from 5pm-7pm so there are no tickets to worry about.

“People can just drop-in.”

Waitrose and John Lewis are hosting numerous events in the run-up to Christmas
Waitrose and John Lewis are hosting numerous events in the run-up to Christmas

WHAT’S ON IN-STORE –

As the festive season gets into full swing, Waitrose and John Lewis in Canary Wharf have planned a packed programme of events to engage shoppers.

Here we list just some of the happenings to watch out for over the coming weeks in 2024…

  • The store will be hosting live music every Saturday and Sunday until December 22. Performances are free to watch
  • The Salvation Army is set to perform outside Waitrose on the mall level in Canada Place from noon-5pm on December 14
  • John Lewis will be hosting toy demonstrations on the shop’s ground floor in the toy department at 1pm on Saturdays and Sundays until December 21
  • The shop will also be running a series of food tastings in its Christmas shop at weekends, also at 1pm on Saturdays and Sundays until December 21
  • Customers will be able to post a letter to Santa in the run-up to Christmas beside John Lewis’ main tills at ground floor level
  • Visitors to the store can take part in the Elf On The Shelf Treasure Hunt, with those finding all six receiving a Merry Minis collectable and a special sticker as well as the chance to enter a prize draw for a £500 gift card
  • Father Christmas will be making a very special visit to the Canary Wharf store on December 5 and 6 for Santa’s Tea Party. Tickets cost £17.50 per child plus a £1.75 booking fee and £6 per adult (includes a hot drink and a slice of cake) plus a 60p booking fee with early morning slots still available
  • The store will also be running a series of talks and events for My John Lewis members including fashion masterclasses focused on versatile styles and cosy clothing for adults and children. The store will also be hosting a series of Christmas Treetorials offering advice on decorating that festive essential
Wharf Life's £5 Meal Deal picks at Waitrose Canary Wharf
Wharf Life’s £5 Meal Deal picks at Waitrose Canary Wharf

GET THE BEST – £5 Meal Deal

Nobody asked us, but we love value at Wharf Life and the Waitrose £5 Meal Deal is a stone cold Canary Wharf classic. 

All selections are not created equal, however, so we set about trying to max out the deal by picking the most expensive items included for the main, snack and drink.

Top of the list is the GLO Pulled Beef And Onion Salad offering an impressive 397 calories and 22g of protein for a list price of £4.80.

Our chosen snack is the Taiko Mini Nigiri, including salmon and cucumber sushi.

This costs £2.50 off the shelf and adds about 150 calories and a further 4.9g of protein to the mix. 

Top that off with Jimmy’s Iced Coffee at £3 for another 148 calories and 8g of additional protein and there you have it, products worth £10.30 for £5, 695 calories and 34.9g of protein.

Prices correct as of 11/2024

key details: Waitrose and John Lewis

Waitrose and John Lewis in Canary Wharf are located in Canada Square and are open daily.

Full details of all events at the store are available online, including links to book tickets where appropriate.

Find out more about festive events at the store here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Dick Whittington And His Cat set for Greenwich Theatre panto run

Anthony Spargo returns as writer and villain with a twisted tale of golden fortune in south-east London


Anthony Spargo returns to Greenwich Theatre as writer and villain in its annual pantomime – Dick Whittington And His Cat
Anthony Spargo returns to Greenwich Theatre as writer and villain in its annual pantomime

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Even before his final, rousing performance as the Evil Queen last Christmas, Anthony Spargo had begun grappling with Dick.

The veteran villain will, this year, be in his 11th season as the baddie at Greenwich Theatre’s annual pantomime, having also taken over writing the shows in 2022.    

It’s a daunting task, with work beginning on the panto of Christmas future even before the curtain has fallen on the current offering.

“I was writing bits and coming up with ideas for Dick Whittington And His Cat, while we were doing Snow White in 2023,” said Anthony.

“What’s great about that is you’re in the right mindset and the physical space – you can start thinking about what we might do with next year’s story and then ideas spring to mind.

“Uncle Steve is in the dressing room with me and, between shows, we’re able to discuss those ideas and start work.”

Steve Markwick (the aforementioned ‘Uncle’) has been musical director for the annual pantos for the past 19 years and returns, alongside artistic director James Haddrell who, well, directs.

“Every year, the three of us sit down for a tete-a-tete and go through which pantos we’d like to do,” said Anthony.

“I’m already thinking tentatively about what we might do in 2025 and we haven’t even started this one.

“I just love it – creating the shows from the beginning. It’s great fun and it beats working for a living or doing a proper job.

“We get to escape into it for two or three months every year. It’s knackering, but it’s so enjoyable.

“We all have to look after each other and it becomes like a family.

“Acting in one of the longest festive runs does take a physical and mental toll.

“We have to make sure we take our vitamins, not have too many drinks and get our sleep.

“But you get into a routine and it’s lovely.”

Anthony as the Evil Queen in Snow White – this year he'll be King Rat in Dick Whittington And His Cat
Anthony as the Evil Queen in Snow White – this year he’ll be King Rat in Dick Whittington And His Cat

a twist on Dick Whittington And His Cat

While Anthony – who plays supervillain King Rat in the show – is remaining traditionally tight-lipped, audiences can expect a “mind-blowing” cliff hanger at the end of act one that takes the show in a completely different direction in the second half.

“When you start writing a panto, there’s the moral – what it teaches us and all that,” he said.

“Dick Whittington is a rags-to-riches story. Our hero comes to London with his cat to seek his fortune, because he’s penniless.

“Usually things go well and, after a bit of an adventure, he does do well.

“But I’ve always thought that telling kids everything will be OK if you can become rich and famous, isn’t quite right.

“So, I’ve mixed things up a bit.

“Act One is traditional, setting up all the characters and, while Dick does come to London to seek his fame and fortune, he realises that’s not the most important thing in life. It’s friendship and love.

“A person with a handful of friends is rich indeed.

“Instead, in our show, it’s King Rat who goes on the journey to find fame and fortune, but discovers it doesn’t really lead him anywhere – we’ve inverted things a bit.

“It wouldn’t be a Greenwich panto without a twist – last year it was the Seven Dwarves using a B-52 Bomber to melt the Evil Queen’s ice palace with salt from their mine.

“No-one remembers that from the original story.

“Fortunately, James is really cool and when I ask him whether we can do things that are weird and whacky, he usually says: ‘Great, we should do it.’.

“The audiences we get are amazing because no matter how mad we thought it might be when we’re making the show, they go with it, revel in it and that’s just so lovely.

“That gives you so much confidence to be silly and stupid.”

Louise Cielecki, seen here as Mutley in Robin Hood at Greenwich Theatre, will also be in the cast
Louise Cielecki, seen here as Mutley in Robin Hood at Greenwich Theatre, will also be in the cast

familiar faces returning

Anthony has also relished writing for some familiar faces, who will return to Greenwich’s stage for the production.

“One of the characters is Tommie The Cat, who’s played by Inés Ruiz, fresh from her role in Beauty And The Beast at the theatre over the summer,” said Anthony.

“She’s Spanish and, while it wasn’t my original intention to have that as the character’s nationality, we’ve incorporated it.

“So now Tommie is Spanish, she’s got castanets and it adds another level to things.

“Louise Cielecki is also back as King Rat’s sidekick Muffy Mouse.

“I know her well now, as she played jester Muddles in Snow White and Mutley in Robin Hood, and it’s lovely to write when you can hear the words in an actor’s voice.

“I’m really looking forward to working with her again. 

“I’m also looking forward to my scenes with the dame.

“I can’t tell you the name of the character because it would give too much of what we’re doing today, but we’ve cast a guy called Phil Yarrow in the part, who Uncle Steve knew from another production.

“He’s really good – an affable guy – and, rather than feeling the need to do a stand-up routine in the audition, he was all about the script and the character.

“That fits perfectly with what we do here – first and foremost we’re about story. King Rat has quite a few scenes with him and I’m really looking forward to those too. 

“It’s such an intense thing to do, it’s important that we all get on whether it’s the musicians, the cast or the crew. 

“Having had such a weird time over the Covid years when we had to pull back on set design and the cast, it’s wonderful to properly be back, following on from last year.

“We’ll be having the revolving stage back again, which we had last year – and that helps really make the show.

“We always get a lovely response from the audience and that was especially true last year for Snow White.

“As for next year, I can’t reveal which show we’ll be doing but we’ve been talking about Peter Pan.

“I’d also love to have a go at Jack And The Beanstalk, which would be great fun and nothing is set in stone.

“Until then, I can’t wait to take on King Rat.” 


Anthony Spargo as the Sheriff Of Nottingham in Robin Hood
Anthony Spargo as the Sheriff Of Nottingham in Robin Hood

key details: Dick Whittington And His Cat

Dick Whittington And His Cat is set to run at Greenwich Theatre from November 22, 2024, until January 5, 2025.

Matinee and evening performances are available. 

Tickets start at £15.50 with restricted view. Standard tickets start at £32.

Find out more about the production or book tickets here

Read more: A Kiss For Cinderella set to be The Space’s festive production

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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A Kiss For Cinderella is set for a festive revival at The Space

Tickets are now on sale for the Christmas run of Bethany Sharp’s adaptation of JM Barrie’s play

Bethany Sharp has adapted JM Barrie's A Kiss For Cinderella as The Space's festive show for 2024 and is also directing the show
Bethany Sharp has adapted JM Barrie’s A Kiss For Cinderella as The Space’s festive show for 2024 and is also directing the show

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Perhaps, if a weighty tome hadn’t fallen off a shelf onto the head of Bethany Sharp’s mother in a bookshop in Frinton-On-Sea, her daughter would never have discovered A Kiss For Cinderella.

“When I was 12, I was into old, weird plays and I was given this very big book of JM Barrie’s plays, which I found fascinating,” said the interim deputy artistic director at The Space on the Isle Of Dogs. 

“He wrote so many fantastic pieces, although you wouldn’t perform a lot of them today because they’re too strange.

“Very few of his works have survived with such fame as Peter Pan, but many were very popular.

Quality Street, for example, gave its name to the chocolates, despite there being no chocolate in the play at all.

“It’s a romance and they borrowed the costuming and put it on the tin.

“But I thought A Kiss For Cinderella could actually work as a festive show at The Space.

“It’s kind of an anti-Peter Pan because there’s no magic in it – although we won’t be telling that explicitly to the children who come to see it.

“It’s not a pantomime, but it is very funny and very snowy.

“The play has the elements of something like It’s A Wonderful Life – being grateful for things in the best possible way.

“The festive season can be a time for gathering round and traditional storytelling.

“People often ask if we have shows for families and we do a lot of that kind of thing at the Crossrail Place Roof Garden in Canary Wharf.

“But I think there should be a festive play here at The Space. It’s a building where lots of people feel at home.”

A Kiss For Cinderella is set to run from December 3-15, 2024
A Kiss For Cinderella is set to run from December 3-15, 2024

family friendly: A Kiss For Cinderella

Suitable for ages eight and up, Bethany has adapted A Kiss For Cinderella for the 21st century and is directing the production.

“It was written in 1916 and is set in that year in a poorer part of London,” she said.

“We’ve put it in the East End and it’s about a girl who has been made to think she’s Cinderella by her employer, a posh, patronising sculptor.

“She takes this to extremes because she doesn’t have much hope in life and convinces herself that a fairy godmother will come, grant her a wish and that she’ll marry the Prince Of Wales.

“She’s slightly deluded, slightly unwell and indulging in a fantasy. 

“The magic stuff does happen, but it’s all in her mind. Then it turns into her convalescing and discovering she’s not the real Cinderella.”

Set against a backdrop of the First World War – with Zeppelins bombing London from the skies – the fear of death from above proves a key plot point in the piece. 

“Cinderella is actually harbouring illegal immigrants – she shouldn’t have a set of children she’s looking after in war time, but she’s desperate to help people,” said Bethany, whose love of the performing arts began with a trip to see a panto at the age of three.

“She’s very good-hearted, but she’s incredibly poor and can barely feed herself let alone the children she’s taken on.

“Then a policeman turns up to investigate the sculptor who has a light on in his apartment, fearing it might attract the bombing.

“He is very suspicious of Cinderella but eventually falls in love with her. 

“Not all the best aspects of the police are in this person – he’s very gruff – so it’s also a transformative story for him as he changes a lot of his opinions along the way.”

The show will run at The Space in Westferry Road on the Isle Of Dogs
The show will run at The Space in Westferry Road on the Isle Of Dogs

a darkness alongside the light

In similar fashion to The Snowman and A Christmas Carol the play contains darker elements, but nevertheless promises audiences much more than misery.

“The main thing to say about it, is that it’s very funny,” said Bethany.

“JM Barrie is very underrated as a comic playwright.

“The jokes in it are fantastic and we’re having a physical comedy director to bring out a lot of the more visual material out.

“There’s a ball scene, for example, which happens in Cinderella’s brain – it’s her idea of what such an occasion might be like.

“George V is handing out party bags with sandwiches in them and she’s been to see a horse show so she imagines the women are lined up to have their teeth examined.

“It’s all a bit confused because they are the best things she can imagine.

“There’s also a lot of class criticism.

“It’s clear that the posh sculptor has set up a lot of the problems, although he is redeemed by helping Cinderella out.

“It’s not an angry class comedy, though – it’s all very subtle.

“It is ridiculously layered and detailed – I’m hoping it will come together as a lovely Christmas entertainment.

“We’ll be performing it in the round and the atmosphere changes when that happens.

“There’s a scene where the policeman meets the children and they all sit down together – it’s really nice and I hope people will feel that.”

comfort and joy

Bethany, who is also a stand-up comedian, writer and actor, said she hoped the production would leave people with a sense of warmth.

“I would like people to feel very comforted, which is not often a very popular thing to say with theatre,” she said.

“I come from comedy and I think everyone should be happy by the end.

“Obviously, it’s great, if they’re crying and emotional, but I also want them to be comforted as well.

“I would like people to have laughed and appreciated the darker bits too.

“There is a strong message of love, comfort and hope, even if we know what the ending is going to be.”

A Kiss For Cinderella is a co-production between Bethany’s company On Point and Space Productions and is set to play for two weeks on various dates at the start of December.

Tickets have just gone on sale, with purchases contributing to the work of The Space, which supports and champions new writing in theatre.

key details: A Kiss For Cinderella

A Kiss For Cinderella is set to run at The Space on the Isle Of Dogs from December 3-15 with shows on various days at 7.30pm, 2.30pm and 4pm.

Audiences can pay either £10, £16 or £25 for tickets to support the production.

Find out more about the production here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Greenwich: How Anthony Spargo and the team are set to take on Snow White

Greenwich Theatre pantomime eschews a dame in favour of a dragged-up villain and a cast of puppets

Anthony Spargo has written this year’s Greenwich Theatre panto, Snow White, and will star in at as the Evil Queen

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I‘m delighted to find Anthony Spargo walking when he arrives for our interview.

The last time I saw him, on stage as the Sheriff Of Nottingham at Greenwich Theatre, I feared the machinations of one scene in particular might have caused irreparable damage to his lower half.

But the intervening months have been kind and there’s a distinct bounce in his gait as he strides into the Arcola – the Dalston venue where rehearsals are being held for this year’s pantomime.

For 2023, writer and actor Anthony has penned a version of Snow White, set to run at Greenwich Theatre from November 23 until January 7, 2024.

It’s the second work he’s written for the venue, following on from Robin Hood last year, but his 12th as the villain, who this year doubles as the dame.

“It’s a bit like the Ugly Sisters in Cinderella, where there’s no dame character,” said Anthony.

“I knew I was playing the Evil Queen and I did write an early version with a dame as the queen’s beautician and Snow White’s nanny, but I was struggling with the material.

“The problem was when Snow White escapes to the wood, the nanny doesn’t have anything to do.

“So instead it’ll be me dragging-up and encompassing both roles in a single part.

“It’s the same team as last year – ‘Uncle’ Steve Marwick as musical director, James Haddrell directing and me – and we decided to tackle Snow White because none of us could remember the theatre putting it on before and we wanted to have a female-focused story after Robin Hood

Anthony in a more troubling pose as the Sheriff Of Nottingham in Robin Hood

“Next year, who knows – maybe the hero will be a trans person. Pantomime has always been a bit gender-neutral – guys dressing as dames and women dressing as male heroes.” 

Also returning alongside Anthony will be Martin Johnson as Herman The Huntsman (previously Friar Tuck) and Louise Cielecki as Muddles (formerly Mutley).

Other lead roles are taken by Katie Tomkinson as Snow White, Tom Bales as Prince Charming and DeeArna McLean as the Magic Mirror.

“When writing a show, you take the essence of the story and use that as a kind of chassis – a foundation,” said Anthony. 

“But it wouldn’t be a Greenwich panto without a nice twist. There are stand-out plot points and, if I went to see a version that didn’t have some of them, I would be disappointed – so we’ve got the poisoned apple, and the dwarves are obviously in there.

“Then there’s the queen ordering the huntsman to kill Snow White, and he can’t quite bring himself to do it – so the big iconic moments are present.

“In fact, Act One is pretty packed with story, story, story. It moves fast, with lots to set up – the stories of all the characters, for example, which is a panto staple.

“As an audience member though, you could be forgiven for thinking that pretty much all of the story is wrapped up by the interval – that’s where the twist comes in.

“In Act Two you can get away with having a bit of fun and silly surprises – taking people to places they least expect and climaxing in the destruction of the villain. 

Louise Cielecki, seen here as Mutley in Robin Hood, is set to return as Muddles

“In Sleeping Beauty we went to the moon and in Robinson Crusoe we went to the Wild West.

“This year we’re not travelling to different destinations, but I don’t want to give too much away – you’ll just have to come and see.”

Anthony said the thrill and unpredictability of the show was the main draw, with people able to step outside their lives for a few hours and revel in some proper, carefully crafted nonsense. 

“With any show, it’s escapism – a chance to get away from whatever’s going on in the world and let it go,” he said.

“People should come to have fun and be a kid again – shouting out at the villain and cheering the goodies.

“The first read-through is when I get to hear it out loud.

“What I secretly love, is the way a whole gang of people take the inane, stupid, silly nonsense that I have written, completely seriously, and have the most intense and serious conversations about the most stupid things.

“For example, there have been lengthy discussions about how a machine that sticks labels on boxes in this year’s show works, even though it doesn’t actually have to really operate at any point on stage.

“One of the joys of working with a brilliant cast is that while I might have written the lines, other actors may come up with stuff I hadn’t even thought of and deliver it in a way I hadn’t expected.

“When that happens, it’s amazing. 

Long-standing panto player Martin Johnson, seen here as Friar Tuck, is also set to return as the Huntsman

“The dwarves in the story will be played by the cast, our two ensemble members and stage management using puppets and we have a couple of really lovely sequences with them because you can’t do Snow White without that.

“We’ll also be bringing back the revolve on stage this year so we can change scene.

“We have a great new designer – Emily Bestow – who’s been absolutely brilliant.

“Last year it was realism in Sherwood Forest, but this year it feels like we’re back in panto-land. It’s bright, colourful and there’s loud glitter everywhere.

“As for next year, we have started to have conversations about it but haven’t decided what it will be yet.

“With this one I started getting ideas for it while performing Robin Hood and then began writing the show in January last year.

“You start off setting out a plot scene-by-scene and things slowly start merging and coming together.

“I’d love to do Peter Pan again, because selfishly I’d like to play Captain Hook.

“We did it about eight years ago and it’s a great show – audiences love it, there’s flying and also, THERE’S NO BETTER VILLAIN IN PANTO.”

…must resist. Ok, fine. OH YES THERE IS… (suggestions on a postcard to info@wharf-life.com)    

  • Tickets for Snow White cost £33 (£16.50 concessions), with performances running Tuesday-Sunday at various times.  

Find out more about Snow White at Greenwich Theatre here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Isle Of Dogs: How Craft Central is set to host its Winter Market at The Forge

The Westferry Road venue will see more than 30 makers selling products at its festive event

Craft Central will host its annual Winter Market at The Forge

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The mercury is falling and the faint whiff of spiced pumpkin lattes is receding.

At the time of writing, the buzz of Bonfire Night is everywhere.

The anticipation of the first frost is in the air too – the coming chill that makes the cosiness of the festive season all the more welcome. 

Promising a Japanese pop-up cafe, mulled wine and a warm welcome from more than 30 designer-makers, Craft Central’s annual weekend Winter Market is set to be held this month.

Opening 11am-5pm on November 18 and 19, 2023, at The Forge on Westferry Road, the event offers visitors the chance to get their festive shopping sorted with a wide range of products including accessories, fashion, jewellery, ceramics, stationery, prints and textiles available to purchase.

Craft Central event coordinator, Marguerite Metz, said: “We invite makers from our wider network to come and sell in our gallery space for this annual event, so we have a lovely mix of applied arts and crafts as well as some of the studio holders at The Forge.

“It’s a great community event for locals and people throughout London to come to – we had about 1,000 last year.

“The building itself is quite unusual and lots of people walk past and have no idea what’s inside. 

“It’s not normally open to the public, so this is a chance for people who are interested in what’s going on to visit.

“The makers we have are all lovely and they really enjoy it.

“They like it because it’s easy for them to showcase their products, due to the people who come and also the relaxed atmosphere it has.

“The market is not-for-profit, we do it to support the makers and to show the community the possibilities of making.

“It only works if local people come and take advantage of the chance to visit and support the people trading, so we want to welcome as many as possible.”

Visitors to the market will find a wealth of products on offer

Makers trading at the market will include Diaphane Candles, artist Almha McCartan, Anonoma Jewellery, Ark Jewellery, embroiderer Beatrice Mayfield, Bibba London (jewellery), Brûler Candles and By Kala X (products made with African prints).

 Also attending will be Caroline Nuttall-Smith (printmaker and ceramicist), Elektra Kamoutsis (ceramicist), Forge + Thread (accessories), Frank Horn (leatherwork), Gruff Turnery (wood turning)Heim Design (concrete products) Kam Creates (jewellery) Karn’s Textile design, Kate Hodgson Jewellery, Maria Maya (homeware), Mark Waite Paintings and Morgan Amber (textiles).

As if that wasn’t enough, Mountain And Molehill (lampshades), Noriko Nagaoka Ceramics, Pipet Design (silk scarves), Tomoko Hori Jewellery And Object Sato Hisao (paper crafts), Suzie Lee Knitwear, Tangent Accessories and Ted Houghton Studio (knitwear), will be there too.

The Winter Market will also be hosting two drop-in workshops where visitors can get creative. 

On the Saturday, Funky Jewellery Making will offer participants the chance to transform a variety of vintage objects, images and unusual items into bespoke jewellery. 

People are welcome to bring their own objects to incorporate into their designs or to draw on the selection provided.

Makers will be on hand to sell their creations

All attachments and jewellery findings will be included.

Marguerite said: “Visitors might create surreal pieces of jewellery, with fun items to put together for themselves or make unique pieces that will be perfect for a Christmas gift.

“People are welcome to upcycle odd bits-and-bobs.”

On the Sunday, designer Georgia Bosson will be hosting Festive Block Printing with participants able to create a piece of textile wrapping paper or a Christmas card using hand-carved wooden blocks. The activity is suitable for ages 5+.

“Using textile wrapping paper is a Japanese tradition and it’s sustainable because it’s reusable,”said Marguerite. 

“If they wanted to, people could come on Saturday and make a present, before returning on Sunday to create the wrapping.

“These workshops are part of Craft Central’s duty to help bring craft to people.”

The suggested donation for both sessions, which run from 12.30pm-4.30pm on a drop-in basis, is £5. 

Some makers with studios at The Forge will also be opening these up for visitors to see during the event, including Crushed Pearl (floristry), Pon Studios (ceramics), Tanya Roya (artist), Olive Road,  (vintage fabrics) and SilPhi Glass (jewellery).

Some studios at The Forge will also be open for visitors to view

Craft Central, in addition to being a provider of studio spaces for designer makers at The Forge, is always looking to extend and grow its network. 

To that end, the charity is introducing a new tiered membership scheme with the aim of getting more people involved in its activities. 

Its basic package includes access to an insurance scheme for craft workers and designer makers as well as inclusion in its online directory. The package costs £53 per year.

There’s also an enhanced package for £99, which includes a selection of discounts on markets and activities as well as access to community programmes and business advice.

The top £199 premium package is available to established artists or makers and is by application only. 

It includes a range of substantial discounts as well as use of The Forge’s exhibition and workshop space for free.

“We wanted to offer different options so that people can easily access Craft Central,” said Anne-Sophie Cavil, who handles communications and marketing for the organisation. 

“A graduate, for example, might take a basic membership, while more established makers might choose the enhanced or premium options, that offer a range of benefits.

“The one you choose will depend on where you are in your career.”

Find out more about Craft Central here

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Canary Wharf: How Sticks’n’Sushi’s sustainable recipe for growth is delivering

Danish-Japanese restaurant company continues to build on its foundation of local branches

The Kimono Room at Sticks’n’Sushi

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Cosette Perez is standing in front of a wall of riotous silk.

We’re talking in Sticks’n’Sushi’s Kimono Room, a semi-private event space decorated with richly embellished examples of the garment hung along its walls from poles.

“It can seat 24 and the tables are completely flexible – we’ve done masterclasses here and tastings,” she said.

“It’s great for drinks gatherings, receptions, family groups getting together and people holding all types of events. 

“It has curtains so it can be separated from the rest of the restaurant, but you’re not locked away in a tiny box.

“The kimonos are genuine – bought in Japan – and came to us via Berlin and Copenhagen in a suitcase. Now they’re hanging here.

“It’s a versatile space and we probably don’t talk about it enough.” 

In a sense, the Kimono Room is an expression of Sticks’n’Sushi’s approach to hospitality.

The calm, Scandinavian minimalism is a well-honed backdrop to the vibrant garments that adorn its walls. 

This is similar to the way the wide, open, stripped-back industrial space of the restaurant proper, filled with square tables and simple leather chairs, acts as a counterpoint to the bright colourful food and flavours it serves. 

A balance is struck. But it’s not just between the dishes, muted colours and bare concrete.

“It’s the whole experience, not just the food but the way our staff greet guests,” said Cosette, who joined the brand as UK senior marketing manager three years ago.

“When you walk through the door, you’ll be welcomed in Japanese by the waiters and the kitchen staff.

Sticks’n’Sushi’s Cosette Perez

“We’re really proud of our service – we hope people will be impressed and amazed and that, by the time they leave, they’ll definitely want to come again. 

“Obviously, we serve excellent food, but then you get a really nice goodbye too – it all helps keep people coming back again and again.”

It’s a recipe that has seen the brand, including its Canary Wharf branch, thrive – despite some significant headwinds.

Firstly, Sticks has done well – it was in the vanguard of venues to arrive on the estate in 2015 when Crossrail Place opened.

Back then, a three-year wait was anticipated before Elizabeth Line trains would start running.

The delay turned out to be seven years, with services only arriving in 2022.

Nevertheless, alongside the likes of Chai Ki, The Breakfast Club and Ippudo, Sticks’ has proved a consistent draw for Wharfers in that time and continues to do a bustling trade now that the commuters are also flowing to the north of the estate. 

“Our growth is exciting – we’ve opened a restaurant each year since 2012 and we’ve launched two for the first time this year in Shoreditch and Kingston in quick succession,” said Cosette.

“There are more branches coming too – we’re planning Richmond in early spring and a couple of others that we’re not revealing yet – there’s a lot coming up.

“The thing that’s driving growth is the fact we’re settled in the locations where we’ve already opened. 

“We know what we can offer and we’re received a really warm welcome in those neighbourhoods.

“We have some really loyal customers and we’re trying to reach out to even more people.”

Specifically, Sticks is very much a product of its background.

Sushi at Sticks’n’Sushi

Founded by two brothers and their brother-in-law in Copenhagen, the brand draws on their half-Danish, half-Japanese heritage, bringing sushi together with yakitori on its menu.

The first restaurant opened in 1994 with the business growing to 12 in Denmark, three in Berlin, one each in Oxford and Cambridge and eight in London. 

“It’s a blend of Scandinavian simplicity and Japanese dishes with a twist,” said Cosette.

“We have highly skilled sushi chefs and we like to break the mould – we play with the menu quite a lot, creating specials that follow the seasons.

“If guests really like them, of course, they might always make it onto the main menu.

“Personally, what I order changes with my mood and the temperature. Cold weather calls for miso soup, a couple of yakitori sticks and rice.

“If it’s really nice and sunny, then definitely sushi and perhaps some cerviche. It’s really delicious, fresh and clean on the palate.”

Speaking of seasonal food, the restaurant is all set for Christmas with its Sticks’n’Santa offering available from Monday, November 27.

Promising a Japanese twist on festive classics it’s come up with three menus for revellers to choose from:

The Holly Menu 

a gastronomic journey, £40pp

This menu promises an array of dishes “that redefine festive indulgence” including Miso Sprouts plus Yellowtail Kingfish and Grilled Pepper Nigiris. There’s also the Chicks‘n’Blankets stick – a whimsical take on a beloved Christmas dinner staple.

The Mistletoe Menu 

luxurious festivity, £65pp

For those seeking opulence, this menu promises a symphony of flavours including Wagyu Temaki (a marriage of seared Kyushu Wagyu beef, sushi rice, soy, and crisp nori). There’s also the Aka Ebi yakitori stick – a showcase of Argentinian red shrimp with spicy gochujang and garlic butter.

The Evergreen Menu 

plant-based delights, £40pp

For those who prefer to dine exclusively on plant-based ingredients, Sticks‘n’Sushi has created a special festive menu to ensure all palates are catered for. This option promises a celebration of the best nature has to offer, allowing  the restaurant to demonstrate its commitment to serving everyone’s tastes.  

In addition to these, Sticks will be offering a three wise men-inspired Seasonal Sampler of Wagyu Temaki, Miso Fried Sprouts and Kakiage Tempura with Ikura over the festive season.

Its bar staff have also come up with some special festive cocktails and there’s the further incentive of a free bottle of Telmont Champagne for bookings of six or more on Mondays or Tuesdays.

Festive frippery aside, however, the appeal of Sticks for Cosette is very much in its everyday operation. 

The Canary Wharf restaurant offers a wide selection of dishes

“I’ve been in hospitality for most of my working life,” she said.

“I landed in London from Mexico in 2008. I came for six months and my dad is still asking when I’m coming back. 

“In that time I went from waitress to assistant manager, to manager, and then I got into marketing.

“I came to work at Sticks because I really like the ethos of the company. I’d done a bit of work for the business and read a lot about it.

“I thought: ‘If it walks the walk, as it talks it, then it would be a lovely firm to work for’ – and it is. It’s all about the people and that comes from the CEO.

“All the management is in-house and all the people running the restaurants have been with the company for about five years at least.

“The business has been here for almost 12 years and it still employs the very first person it hired.

“There are head office people who have worked for Sticks for 10 or 11 years.

“The idea is that if you look after the staff, then they look after our guests.

“We also know that it’s harder to recruit someone into a business than it is to promote from within.

“If they carry the company’s DNA and are proud of the work they do, then they’ll always want to do more and give more of themselves – for the business’ part, we always try to pay that back.”

Kids, despite the grown-up design of the restaurants, are also a key part of the strategy. 

“For us they are VIPs – we look after them really well because we know they are the next generation of guests,” said Cosette. 

“We see a lot in our more family-orientated areas like Greenwich and Wimbledon, but also in Canary Wharf on Saturdays and Sundays. 

“There’s a wooden monkey hidden around the restaurant for them to find and they get a chocolate fish if they do.”

Increasingly popular, making reservations is advised whether you’re up for a spot of simian spotting or just going for a selection of seafood delights. 

Find out more about Sticks’n’Sushi here

Sticks serves grilled dishes as well as sushi

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Canary Wharf: How Jon Hala’s salon is all set to get you looking your best for Christmas

Hair and makeup package offered for those special events alongside range of aesthetic treatments

Jon Hala opened his salon in Jubilee Place in 2019
Jon Hala opened his salon in Jubilee Place in 2019 – image Matt Grayson

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You can feel it, can’t you? With the decorations up throughout Canary Wharf’s malls, the festive season is upon us and, with last year’s celebrations curtailed by the pandemic, the estate is almost vibrating with anticipation for the parties and events to come. 

Anyone who had previously taken winter festivities for granted has had a long 18 months of restrictions and lockdowns to provide a bit of perspective for 2021.

Little wonder then that venues are already reporting a surge of bookings with home and office workers alike apparently desperate for a bit of real-life face time.

The gyms’ treadmills and weights machines are working overtime as bodies softened by Zoom calls in bed and too many takeaways are honed back towards something approaching shredded perfection.

With serious pent up demand, everybody wants to look and feel their best – after all, Christmas comes but once a year and this one has even more traction that usual.

“People in Canary Wharf want glamour,” said Jon Hala. “And that’s what we’re all about.

“That means bouncy, beach wave and editorial-style blow-dries – the kind of thing you’d see in Vogue. 

“Our aim is to make everyone feel amazing – totally comfortable in their own skin.”

The salon specialises in colour treatments
The salon specialises in colour treatments – image Matt Grayson

Jon opened his eponymous salon at Jubilee Place in October 2019 as the culmination of decades working at the very top of the industry.

Training with Vidal Sassoon was followed by about 16 years at Nicky Clarke’s Mayfair salon, before going on to style A-list clients from the worlds of film and fashion. 

As workers return to the estate’s offices and an increasing number of residents move to homes both on and close to the estate, Jon remains as determined as ever to deliver cutting edge services while remaining agile and adaptive to his client’s needs.

“We want to serve the people of Canary Wharf, to give them what they want as well as a great experience along the way,” he said. “We never turn clients away – we are very accommodating.

“If someone wants to come at 7am, they can – we call it the early bird appointment. It’s the same if it’s after hours and we never rush anybody.

“We’re independent and completely focused on customer service – we’re certainly not an average salon. We give clients little gifts, something they can take away as a thank you for coming here.

“It’s about bringing Knightsbridge to Canary Wharf – we have an amazing team who are all highly skilled and have worked in films, advertising and editorial.”

Those considering having their locks tamed by the salon can also be confident as staff regularly take time to consider trends, styles and fashions clients might want.

“Part of our training here is to hold monthly soirees, looking at magazines and working out what the next trends will be,” said Jon.

“The evenings are fun but educational – we put bullet points on a mirror and discuss what’s coming through.

“As a result of lockdown, for example, men have become used to having longer hair and many found they liked it.

“For women, it’s been a case of short bobs in case another lockdown happened. As a business we work with a lot of high end brands including haute couture house Balmain, which we’re ambassadors for, so we’re very up on the latest trends – we have to be.”

The salon specialises in colour services and offers products from brands such as Shu Uemura, Oribe, Sknhead, Kerastase and American Crew as well as making its own Miracle Masque.

Jon has also tailored his business to meet the very specific demands Canary Wharf generates and, having spotted a niche, the salon has launched a hair and beauty package designed to get clients ready for events, whether that’s for Christmas or at any other time over the course of a year.

“We’ve come up with an affordable combination of hair and makeup – inspired by salons in west London that offer everything under one roof,” he said.

“It costs £100 and that’s split equally between a blow-dry and make-up. It’s a good deal because just having the latter done professionally can be more than £70 alone.”

Violeta Hala oversees the aesthetic treatments
Violeta Hala oversees the aesthetic treatments – image Matt Grayson

The salon also now offers a range of aesthetic treatments overseen and delivered by Jon’s wife, Violeta. 

Chief among the services it offers are a wide range of treatments using a NeoGen Plasma machine, which uses pulses of nitrogen plasma aimed at stimulating collagen production.

“When people are over 30 or 35, they start to realise that they have to take care of their skin, so we are providing a range of needle-free treatments using this machine,” said Violeta, right.

“It can be used to improve darker patches of skin, to lessen the appearance of rosacea and even to lift the eyebrows.

“There is literally no pain and, after a few treatments, people will start to see the results.

“It’s ideal for anyone who is scared of needles and doesn’t want to risk bruising on their face.

“There’s no downtime, so people can even pop in and have a treatment during their lunchbreak. It depends what we’re treating, but the process takes no longer than 40 minutes. 

“The results are quite quick too – I would say three or four treatments to see improvements, so there’s still time to get it in time for Christmas.”

A client having a NeoGen Plasma treatment
A client having a NeoGen Plasma treatment – image Matt Grayson

The salon also offers Mesotherapy for both beauty applications and to fight hair loss.

Violeta said: “We use nano-needles that are so small – so soft and tiny – that they don’t leave any bruising.

“We’re injecting 55 different vitamins, which includes four different amino acids into areas that require it. After three treatments you see amazing results and I would advise that it is repeated every four to six weeks.

“At the salon we also offer fat dissolving injections, which is a revolutionary new treatment that can be especially helpful after people have been sitting at home for long periods during the pandemic.

“It can be used to target anywhere on the body where fat has been stored – the legs, hips, chests, lower back, the arms, the knees and the chin – to break down the fat cells.

“Clients should see results after the second or third session but it has to be done gradually so your skin has time to adjust.”

Staff at the salon are happy to talk potential clients through the various aesthetic treatments offered and to explain in greater detail the sorts of results that can be expected.

Back on the hair side of the business, that’s also true as Jon always aims to give his customers what they want.

He said: “You can only ever suggest things to people – it’s about meeting halfway. I don’t ask a client: ‘What are we doing today?’.

“But I will recommend styles that will suit them. Then we do a two-step haircut where we take some off, then decide whether to go further. It always works out.”

Follow this link to make a booking at Jon Hala online

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