University Of Sunderland In London Archives

November 13, 2025November 13, 2025

University Of Sunderland In London on tourism and hospitality

Lecturer Victoria Wright talks opportunity and job prospects as she discusses courses at the university’s campus near Canary Wharf

Victoria Wright, lecturer in International Tourism and Hospitality Management at the University Of Sunderland In London – image by Jon Massey / Wharf Life

Subscribe to our free Wharf Whispers newsletter here

Let’s start with some hard figures.

Tourism is booming. In 2024, 1.4billion people travelled for leisure pursuits – an increase of 11.5% on the previous year.

Early 2025 saw 5% growth year-on-year, according to the United Nations.

In the UK – the seventh most visited country in the world – we welcomed 41.8million visitors in 2024, a 12.2% rise on 2023 and a figure that exceeded pre-pandemic numbers in 2019, according to the Office For National Statistics.

Then there’s hospitality. The Harden’s London Restaurants 2026 guide, published in September, found that while 65 of the 3,000 notable establishments it tracks had closed, 146 new venues had opened – a net increase of 81.

Put in context, that’s the lowest rate of closures for a decade in a single year and a growth rate only exceeded on four other occasions in the guide’s 35 years of data.

Put simply, these two interrelated sectors – despite some significant economic pressures – are fundamentally in rude health.

The University Of Sunderland In London is based at Harbour Exchange on the Isle Of Dogs - image by Jon Massey / Wharf Life — The University Of Sunderland In London is based at Harbour Exchange on the Isle Of Dogs – image by Jon Massey / Wharf Life

industries that ‘thrive on experience and innovation’

“These are dynamic and globally connected industries,” said Victoria Wright, lecturer in International Tourism and Hospitality Management at the University Of Sunderland In London (UOSiL).

“They thrive on experience and innovation – what we try to do here is inspire students about the opportunities that are available.”

Having moved to a new campus earlier this year, the university currently offers a foundation course covering tourism and events and BSc and MSc courses, covering tourism and hospitality from its base at Harbour Exchange on the Isle Of Dogs.

With a background in tourism herself, Victoria is passionate about helping to generate opportunities for its students.

She said: “I studied tourism, first at college and then did a tourism management degree.

“As part of that course, I got experience in the industry and that was a stepping stone that led me into a career with international tour operator Tui.

“Working in the sales reservations department, I was very fortunate to go on fantastic familiarisation trips, so we could get to know the product and experience what we were selling.

“I went to Switzerland, Austria, Colorado and Finland, which was amazing.

“I decided I wanted to support people in learning how exciting the industry can be and the career options that are out there, so I decided to enrol on a teaching degree.

“From there I started lecturing in colleges and then went on to do an MA in tourism and cultural policy.

“I’ve been a lecturer for 15 years, joined the UOSiL in 2021 and have now started a PhD.

“Tourism and hospitality are different in many ways, but they are also similar – they’re both part of the service sector and provide tangible and intangible experiences to customers.”

theory, experience and job opportunities

Rated ninth in the UK for student satisfaction by the Complete University Guide 2025, the department is enthusiastic about delivering theory, experience and, crucially, job opportunities to its tourism and hospitality students.

Victoria said: “We make the programmes that we teach as practical as possible to provide students with the skills necessary to develop their careers. We also support them when it comes to employability.

“Our courses give students knowledge of the various dynamics of the sector and how it’s changed over the years – different types of accommodation and the various roles in hospitality, for example.

“That’s attractive to people with ambition and goals to work in these different areas as they pursue their careers.

“It’s important they get a broad understanding as, while they may want to get to the position of hotel manager, for example, it’s important they know about roles in sales, marketing and operations.”

Students can also expect guidance, trips, networking and visits from industry figures to help enhance their experience.

Victoria said: “We’re based in a very exciting part of London and there are lots of opportunities to connect with the hospitality and tourism industries.

“We offer a variety of courses for people at different stages in their careers and we’re always striving to provide students with experiences they’ll remember and get benefit from for the rest of their lives. It’s about enriching their time with us.

“We take students on hotel visits, residential stays – we’ve just had a group return from Budapest – and trips more locally.

“I’m from Surrey and I think it’s really important they learn what the UK has to offer.

“For example, I’ve taken groups to Denbies Wine Estate in Dorking, Box Hill – an area of outstanding natural beauty – and to Brighton as part of a module in creative tourism because of all of the different cultural offerings there.”

local connections in east London

More locally, the university also engages with the likes of Greenwich Market and London Museum Docklands as well as the hubs around Victoria and Waterloo.

“We’re also very proud to be working with Springboard, a charity that helps students and unemployed people with career opportunities in the hospitality sector,” said Victoria.

“I’m really passionate about making sure the courses we offer have both theoretical and practical elements that result in job opportunities – that’s why this partnership works so well.”

Supported by the likes of Barclays and beverage giant Diageo, Springboard works to promote the industry and provide skills for people looking to embark on a career in hospitality.

“We help people from all kinds of backgrounds by delivering courses, experiences and placements in the industry,” said Arion Tsapis, programme and project manager at Springboard.

“We have a very extensive network of partners across the UK, which allows us to help people get an understanding of the industry and what they can achieve – then we help them get jobs.”

Arion Tsapis, programme and project manager at Springboard - image by Jon Massey / Wharf Life — Arion Tsapis, programme and project manager at Springboard – image by Jon Massey / Wharf Life

a love of teaching

It’s a sector Arion knows well.

He started his career working in hotels and bars aged 16 in his native Greece.

By 21 he was teaching mixology and bar-tending internationally in locations such as Austria and the Netherlands before heading for “the capital of cocktails”, London.

“What I love most is teaching people about hospitality,” he said.

“I’ve been working with Springboard for a year and a half.

“The industry has seen real growth in recent years – it’s not how it was before the pandemic.

“Employers are offering a lot more training and opportunities.

“They want staff to stay with them as their businesses grow.

“Working behind a bar, for example, is no longer seen as something to do before you get an actual job.

“Now people in those positions can work their way up, even to manager of a big hotel.

“With Springboard, we’ve seen a lot of people who started as waiters are now directors of food and beverage for big companies.

“That’s what draws people to hospitality.

“It’s an industry where you can belong to a family and where, if you put effort in, you’ll be rewarded.

“That’s where degrees come in – they enable people to progress faster in their careers.”

University Of Sunderland In London graduates celebrate their achievements at Southwark Cathedral - image supplied by USOiL — University Of Sunderland In London graduates celebrate their achievements at Southwark Cathedral – image supplied by USOiL

growing partnerships at the University Of Sunderland In London

Victoria added: “We intend to build on and grow our relationship with Springboard because it works for both of us.

“It’s important, so that the students have a sense of accomplishment and they feel a sense of pride in achieving their degree – but it shouldn’t just stop at the graduation ceremony.

“They need to move on to a career that they want.

“As a lecturer, I hear from my students, sometimes years later, and find out about their successes – that’s really what it’s all about for me.

“When that happens I feel very touched – a real sense of pride that I’ve been able to help people on their journey.

“It’s all about caring for the students and helping them to achieve their full potential, to be that teacher that really helps them follow their dreams.

“That’s why our Springboard programmes are offered to alumni as well – the care we have continues beyond graduation.”

key details: University Of Sunderland In London

The University Of Sunderland In London at Harbour Exchange on the Isle Of Dogs offers a range of tourism and hospitality courses.

Full details, including entry requirements can be found on the university’s website.

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

April 17, 2025April 17, 2025

University Of Sunderland In London opens £10million campus

Institution launches Isle Of Dogs facility, building on 13 years of success in the Canary Wharf area

University Of Sunderland in London pro vice-chancellor for international office and branch campuses, Alan Hardie - image by Jon Massey — University Of Sunderland in London pro vice-chancellor for international office and branch campuses, Alan Hardie – image by Jon Massey

Subscribe to our free Wharf Whispers newsletter here

Alan Hardie is, at least in part, powered by Irn-Bru.

The Glaswegian beverage famously “made in Scotland from girders” is an on-brand drink of choice for the man in charge of the University Of Sunderland In London for two reasons.

Firstly, the orange liquid fits neatly with the institution’s colour scheme.

Secondly, the ammonium ferric citrate that gives it its bright and fizzy hue recalls the steel necessary to make a success of launching a London campus – steel is an alloy rich in strength and flexibility.

And what a triumph the University Of Sunderland’s campus in the capital has been.

Since its launch in 2012 at a building on Marsh Wall on the Isle Of Dogs, the campus has seen more than 28,000 students pass through its doors.

The University Of Sunderland In London started off with four programmes, expanding over the years to 31.

It currently has around 6,000 students with an expectation to “grow significantly”.

That forecast has led to an expansion, with a £10million investment in new space at Harbour Exchange – a facility that was officially opened on March 27.

The new campus is located at Harbour Exchange – image by Jon Massey

a new campus

“We needed to move because our existing building was tired and it was time for a change,” said Alan, who is the university’s pro vice-chancellor for international office and branch campuses.

“The other thing was there just wasn’t the space for some courses and there was nothing else we could do to improve it.

“Those were the things driving us to do something better.

“We chose this location because it’s a great part of London with fantastic transport links and we already had thousands of students coming here – we didn’t want to say to them that we were making life more awkward by relocating somewhere else.

“I’m amazed at the facilities we’re now able to offer.

“I was able to take one of my deputy directors – Lynsey Bendon – away from her student role temporarily and the job she and the team have done on the new campus is outstanding.

“When I first saw it finished, I was genuinely blown away – we couldn’t be happier. It’s light, it’s funky and everything’s been done to a high standard.

“There are lots of areas for students to work together and on their own and a great staff area too.

“Hopefully it projects confidence, that we’re serious about what we’re doing.

“We’ve got the space to be even more successful – to prove ourselves – and I think we can.”

Based on the last 13 years, that’s an aim that seems eminently achievable, given the progress already made.

For Alan, the London campus’ growth has been a story of adaptability – being able to rapidly change course.

There are dedicated facilities for specific courses - image by University Of Sunderland In London — There are dedicated facilities for specific courses – image by University Of Sunderland In London

adaptability at the University Of Sunderland In London

”Here we always want the student to be at the heart of any decisions we make,” said Alan, who is originally from Newcastle and has a private sector background working in human resources.

“If that means paying for extra staff to make things more efficient, then that’s what has to happen.

“As we’re a smaller part of the overall organisation, we’ve managed to speed things up that would otherwise have to go through a committee for approval.

“What we’ve been fairly good at is taking time to understand our student demographic, which is different from some other universities.

“If people come through the door we should treat them really well and, in general, I think we do that.

“If you go into a supermarket, for example, they say they’re doing things for the customer, but the way the store is laid out is really in the company’s interests.

“We choose to operate the campus in a way that works for our students, many of whom are older and may be fitting their education round jobs and childcare.

“It’s important they don’t feel bounced around and that we run as a one-stop-shop.

“Over the 13 years, it’s been key that we’ve learned how to do things ourselves and change where necessary.

“We have a variable intake model, meaning we welcome new groups of students three times a year.

“We have people coming into the campus and leaving all the time with students at all stages of our courses.

“What that allows is for us to identify what is and isn’t working within a 12-week window three times a year, rather than waiting to assess things at the end of a full 12 months.

“It means we can quickly adapt and iron out any problems if necessary ready for the next intake.

“That’s been incredibly rewarding as a process and it’s relied on having a team of like-minded people.

“We’re 252 miles from the mothership and while the original idea was that the campus would run with a small group of staff with services provided remotely from afar, it became clear after a few weeks that wasn’t going to work.

“So we learned how to be more self sufficient and that’s been a theme during our time in the capital.

“We want to celebrate our students.

“We switched to using Southwark Cathedral for our graduation ceremonies, which is an iconic venue.

“Previously we used local hotels, but moving things takes us to another level, which is what we’re always trying to do.

“The question for us is always: ‘Why should students come here?’. It’s up to us to create the answers.

“We’re not for everybody. Some institutions have better programmes or a greater legacy – it’s our choice whether we want to challenge that by doing things differently.

“Initially when we opened with just 199 students there was a kind of modesty – a lack of confidence – for the first couple of years.

“But with support from our base up in Sunderland we’ve continued to grow and expand.”

With such stellar facilities now on tap, the university is clearly on a sure foundation to build on that even further.

Secretary of state for education, Bridget Philipson MP, opens the new campus in the presence of University Of Sunderland chancellor Leanne Cahill, vice-chancellor Sir David Bell, Alan, deputy directors of the University Of Sunderland In London, Lynsey Bendon and Geoff Paul and head of marketing, recruitment and admissions, Jelena Miljanic - image by University Of Sunderland In London — Secretary of state for education, Bridget Philipson MP, opens the new campus in the presence of University Of Sunderland chancellor Leanne Cahill, vice-chancellor Sir David Bell, Alan, deputy directors of the University Of Sunderland In London, Lynsey Bendon and Geoff Paul and head of marketing, recruitment and admissions, Jelena Miljanic – image by University Of Sunderland In London

opening the university’s new campus

>> The University Of Sunderland In London’s new campus was officially opened on March 27, 2025, by secretary of state for education, Bridget Philipson MP.

She said: “As a Sunderland MP, it does give me such pride to see the university going from strength to strength.

“The investment here is the stepping stone to even more growth, excellence and opportunities for people to study.

“I know the impact the university has for local economies, for driving growth both in the north of England and in London.

“It’s more important than ever that our universities are financially sustainable and that means stepping up, as Sunderland has, to drive forward growth, opportunities and productivity – that dynamism that the sector can bring.

“I think we all know we have to do more to narrow those gaps where it comes to inequality and educational opportunity.

“The University Of Sunderland has always been at the forefront of driving that forward and I’ve seen that impact, not just for young people, but for all the adults who have had the chance to go back into education and get on and everything that means for them and their families as well.

“That’s what the university is doing with this new building and I’m so excited to see it put to such good use.

“We can all feel what that means in terms of possibilities for those who come to study here from overseas and also from local communities.”

The new campus boasts a multitude of breakout areas - image by University Of Sunderland In London — The new campus boasts a multitude of breakout areas – image by University Of Sunderland In London

key details: University Of Sunderland In London

The University Of Sunderland In London is based at Harbour Exchange on the Isle Of Dogs and offers courses in business, finance, management, tourism, hospitality, events, engineering, project management, nursing and health as well as postgraduate research.

Find out more about what the institution offers here

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

June 29, 2024June 29, 2024

University Of Sunderland grants Jonathan Ganesh honorary degree

Docklands Victims Association co-founder and president recognised for his supportive works

Images shows a man, Jonathan Ganesh, flanked by a woman and another man all in academic gowns, smiling at the camera — Jonathan Ganesh, centre, is presented with an honorary fellowship by University Of Sunderland chancellor, Leanne Cahill and vice-chancellor David Bell

Subscribe to our free Wharf Whispers newsletter here

It was Friday, February 9, 1996.

In Germany, a group of physicists had just managed to create a single atom of the superheavy element Copernicum for the very first time.

They’d fired zinc particles at a piece of lead in a particle accelerator to synthesise the substance, which lasted just 0.24 milliseconds before its radioactive decay.

With an international team, the breakthrough was a triumph of collaboration and cooperation – an expression of the extraordinary things humans can achieve when working together for the good of the species.

Image shows members of the crowd clapping at the university's graduation ceremony — The ceremony took place at Southwark Cathedral

a tragedy in Docklands

But that same day is remembered in east London, throughout the UK and beyond for a very different reason.

At just after 7pm, the IRA detonated a massive bomb on the Isle Of Dogs at South Quay, killing two people, injuring more than 100 and causing £150million of damage.

For Jonathan Ganesh, a law student and promising boxer, who was working as a security guard in the area at the time, it changed everything.

But despite suffering life-altering injuries and the challenges of recovery, the east London resident has been determined to forge something positive from his horrific experience.

As co-founder and honorary president of the Docklands Victims Association (DVA) he’s been a tireless champion for those affected by that atrocity.

He’s also been heavily involved in offering support to and standing in solidarity with all those affected by acts of terror around the world.

Constantly looking to help those around him, more recently he accepted a Pandemic Response Medal for his work as an NHS responder, delivering food and medication to local residents.

On Wednesday, June 12, the University Of Sunderland In London, which is based at South Quay, awarded Jonathan an honorary fellowship at its graduation ceremony in Southwark Cathedral – recognising his work alongside the achievements of hundreds of students collecting their degrees.

A University Of Sunderland In London student in a mortar board and gown celebrates receiving her degree — The University Of Sunderland In London also awarded hundreds of students degrees at the event

praise from the University Of Sunderland

Vice chancellor of the University Of Sunderland, Sir David Bell, said: “We are delighted to honour Jonathan in this way and this is truly an inspirational moment for us as an organisation.

“We know, for people who become victims, it’s hard to rebuild their lives.

“But Jonathan is the most wonderful example of someone who has not only done that, but has actually helped to support literally thousands of people to rebuild their lives through the work he has done, not only in this country but around the world.

“I hope our graduates will follow his example and do things that will make the world a better place.”

South Quay has gone on to great prosperity with office blocks and some of the tallest residential towers in London rising on the strip of land directly opposite Canary Wharf.

Apt then, that one of the organisations now based there is making this award.

University Of Sunderland In London students celebrate by throwing their mortar boards in the air at Southwark Cathedral — Students celebrate receiving their degrees at the event

a fitting tribute

“I’m quite overwhelmed, actually,” said Jonathan after the ceremony.

“This award from the University Of Sunderland In London is a fitting tribute to all of the victims – especially Inam Bashir and John Jeffries, who lost their lives.

“This is recognition for me but also for the DVA and the work we do in Tower Hamlets and globally.

“This has been a day I’ll never forget. I’m happy to receive any awards, but this is something special.

“We plan to do a lot more work and help as many people as we can here and around the world.

“We successfully managed to secure a pension for the IRA’s victims from the Government as it was unfair to leave these people with no financial support when those from other countries such as America were receiving money.

“It’s very touching for the university to recognise us locally and that what we do has global reach extending out from here.”

Image shows Alan Hardie and Jonathan Ganesh celebrating his honorary fellowship — Jonathan Ganesh with University Of Sunderland In London director Alan Hardie, left

the University Of Sunderland In London’s full citation

Before an assembly of students, their relatives, staff and guests, University Of Sunderland in London director Alan Hardie gave the following address:

Chancellor, vice-chancellor, and distinguished guests, ladies and gentlemen, I am privileged to present Jonathan Ganesh for the conferment of an Honorary Fellowship.

Our honorary guest today was born in Westminster in the late 1960s to an Irish mother, who worked as a chef, and a human rights lawyer father from Sri Lanka.

Jonathan spent his early childhood in County Limerick, leaving him with a deep connection to Ireland.

At the age of seven, he moved back to the UK, settling in the Docklands area.

Following his father’s ethos that “no education is ever wasted”, in the mid-1990s, Jonathan was studying law at college while working as a security guard in South Quay.

On February 9, 1996, though, Jonathan’s life changed forever as a result of the horrific IRA bombing of the South Quay Plaza building – which he described as “like being hit by a meteorite”.

Despite facing life-altering injuries and a daunting mental and physical recovery, Jonathan was determined “to turn something bad into something very good”.

Coming together with fellow survivors and their relatives, the need for ongoing support for bombing victims was clear and, in spring 1996, the Docklands Victims Association was formed.

For nearly 30 years, as the association’s honorary president and co-founder, Jonathan has led efforts in supporting and providing resources for victims and those affected by terrorism, in London and worldwide.

The association has also lobbied government leaders to keep the rights of victims of terrorism on the agenda, as they can too often be forgotten once the media limelight fades.

As a long-term Docklands resident, Jonathan remembers the South Quay area in the 1990s when it was mainly deserted docks.

Since then, he has witnessed its transformation into a commercial hub.

With the University Of Sunderland In London’s opening, in 2012, being praised by Jonathan for “enhancing the area’s social fabric and helping it thrive further”.

With a strong desire to support his local community during the pandemic, Jonathan became a volunteer NHS responder in 2020, collecting patients from hospital and delivering food and medication to local residents, which included fellow victims of terrorism.

In recognition of these efforts, Jonathan received a Pandemic Response Medal in September 2023 – to which he can now add an Honorary Fellowship from the University Of Sunderland In London.

Chancellor, vice-chancellor, and distinguished guests, I present Jonathan Ganesh for an Honorary Fellowship.

Find out more about the university here and the Docklands Victims Association here

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

August 24, 2021

Isle Of Dogs: University Of Sunderland In London expands beyond Marsh Wall

Lynsey Bendon talks space at Harbour Exchange as growth follows increased student demand

Image shows the University Of Sunderland In London's Lynsey Bendon — The University Of Sunderland In London’s Lynsey Bendon

“We were shown a lot of different places, but this is where we want to be – it’s perfect – it works for us and it works for our students,” said Lynsey Bendon.

There’s excitement in the voice of the assistant director of operations and student experience at the University Of Sunderland In London as she talks about its expansion at Harbour Exchange on the Isle Of Dogs – a move that will allow it to keep up with demand for places while retaining the links it’s built in the area since its creation in 2012.

“It’s on the opposite side of the DLR tracks to our Marsh Wall site, so it’s very close by,” said Lynsey. “We’ve been able to start with a blank canvas to design what we need as a teaching space.

“It has flexible rooms and it’s a lovely environment in terms of group and study areas. We’ve listened to what our students need and want – everything down to having a kitchen that’s really accessible where they can make their own food but also meet with staff. We’re thrilled.

“It’s also really nice to be able to grow from where we are because the students love our location next to Canary Wharf and our connections to local businesses but also the food, culture and shopping.”

The expansion of the campus, which will see the university taking a whole floor at Harbour Exchange, has been driven by significant demand.

More than 4,400 students attended courses at its Marsh Wall base over the past year, with 2,794 joining across four intakes since March 2020.

While about 10% are international – reflecting perhaps the university’s outward-looking stance, having opened a Hong Kong campus in 2017 – about 50% are drawn from nearby London boroughs.

“Our students are what we call in the industry ‘non-traditional’,” said Lynsey. ”The average age is 36 and we have 60-40 female to male split.

“Our motto is that we’re a life-changing university and we like to think that our people don’t necessarily come to us straight from school, but with a measured decision that they want their lives to change, which we hope to facilitate.

“We quickly realised there was a demand here in London and we tailor our courses to our students – we don’t expect them to be 18, straight out of school.

“We expect them to have experience that they can talk about and build on. When we started, some of the courses were targeted that way, but we’ve rewritten them and developed them through talking to our students to meet their needs.

“Ultimately we want them to progress, we want them to do the best they can for themselves and to fulfil their potential.

“You can’t just teach something – you have to build it around them. Our students are very vocal, which is extremely helpful when you work in the role I do, because you need ongoing conversations. We want to be there, supporting them, to help them succeed.”

Lynsey, who joined the University Of Sunderland In London in January 2020, is well placed to have those conversations, having left school after her A-Levels.

She said: “I was then unemployed for a short time before going into the workforce. I worked in banking in London in the 1990s, which was a very interesting time. When I came to have my children, I realised that it wasn’t a career I could stay in, so I left the workforce for a bit.

“Then I went back as a part-time member of staff on the help desk at the University Of East London. After a few years I specialised as an international student adviser before joining London Metropolitan University as compliance and immigration manager in 2014.

“That was challenging and taught me a lot – but I realised that I wasn’t going to progress further in my career without higher qualifications and at that point I was very lucky to be able to participate in a postgraduate certificate through my employer at that time, with the University Of Nottingham.

“So I was there, at 39, looking at a blank sheet of paper, never having done a first degree, absolutely out of my depth, and I can completely relate to our students, when they get to that point.

“But it gave me so much, some fantastic experiences and it taught me so much academically – both how to write reports and also all those things you don’t necessarily associate with academic learning. It also gave me so much confidence that I could do these things.

“I always say the tears were worth it, but I had such a good time, it outweighed any difficulties and it enabled me to go into management.

“So, after becoming the international immigration manager at London Met, I became head of student services and, in January, came here. Then lockdown happened in March, so it’s been quite a year. I had to learn quickly because I’m also the Covid lead for the London campus.

“Fortunately, it’s a really vibrant place, and a really great community, so people were very forgiving when I asked the same question for the sixth or seventh time, because I didn’t quite understand what went where.

“Our student growth over the years has been pretty consistent so I don’t think our current figures are down to people looking for a new direction just as a result of Covid.

“In our admissions process, we speak to each student individually and help them to make sure they are taking the right decision for them.

“The pandemic has shown us aspects of strength in our teaching and other areas where we’ve been forced to introduce things that we’re going to keep. We’re lucky that we get lots of people coming to us through word-of-mouth – Mr X may come to sign up with us in September and then Mrs X will follow in April – and you only really get that if you’re giving people what they want and the best tools for success.”

The University Of Sunderland in London offers courses across four main areas – business and finance; tourism, hospitality and events; nursing and health and engineering at both undergraduate and postgraduate level. The campus also offers Master Of Business Administration degrees – MBAs.

Read e-editions of Wharf Life’s print edition here

Subscribe to our regular newsletter here