interviews Archives - Page 40 of 46

December 8, 2021January 5, 2022

Canary Wharf: How Hawksmoor’s team work tirelessly to refine its offering

Wood Wharf opening along with The Lowback bar is first hospitality venue in estate’s emerging area

Hawksmoor group executive chef Matt Brown – image Matt Grayson

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Not many restaurant group flagship venues are actually floating.

But Hawksmoor’s Wood Wharf establishment, permanently moored off Water Street, sits on a specially-built pontoon above the cold, dark fathoms of what’s left of the eastern end of West India Middle Dock.

It’s the first in a clutch of new venues – something of a beachhead that will see Wharfers drawn in ever greater numbers over Montgomery Bridge.

And they’ll be in for a panoply of riches if Emilia’s Crafted Pasta, The London Project and MMy Wood Wharf turn out to be of similar quality.

Hawksmoor may have leapfrogged them all, becoming the first hospitality venue to open its doors in the emerging community, but the speed of its arrival hasn’t been to its detriment.

Its 160-seat restaurant on the top deck is all deep leather banquette seating, gold, glass and warm lighting. It’s filled with different, comforting textures offset by polished wood – all the glamour of an Art Deco ocean liner.

Head downstairs and 120-seat bar The Lowback continues the theme, its bottle display recalling the slick glamour of an illuminated 1940s jukebox.

It’s not just about the sleek interior, though. Like cutting into an exquisite steak and seeing the glowing red of perfectly cooked meat, the quality goes all the way through.

The restaurant at Hawksmoor's Wood Wharf establishment — The restaurant at Hawksmoor’s Wood Wharf establishment

Cookery

Matt Brown is group executive chef for Hawksmoor and boasts a CV that includes some of London’s best restaurants, including extensive periods working with Marco Pierre White.

He said: “I always wanted to cook. I’m from Chesterfield and I moved to London when I was 16, got an apprenticeship at The Ritz and did that for about four years. After that I was reading about this guy – Marco – in the newspaper, so I went to work for him for about 20 years. Then I was head chef at Le Tante Claire for Pierre Koffmann for two years.

“But I’ve always wanted to challenge myself. Some of my cheffy friends saw taking the job at Hawksmoor in 2015 as a step down – cooking in a steakhouse – but not at all.

“What we try to do at Hawksmoor is no different from what one, two, or three Michelin-starred restaurants are trying to do. The amount of effort we put into sourcing ingredients and cooking them in the correct way is unbelievable.

“The lengths we go to to get the ultimate chip, for example, are incredible and we do that in all our restaurants – that’s a different ballgame to doing it in one kitchen.

“Firstly we take great care selecting the potatoes – if you start with rubbish you’re never going to get a good chip – and then we have a three-day process. We blanch them first in boiling salt water, then chop them up and they go on trays to let the steam out.

“Then they go in the fridge overnight. You have to get as much water out as possible. Then we fry them at 140ºC on the second day and put them back in the fridge. Then we serve them on the third day, frying them in beef dripping at 180ºC.

“While 80-90% of the menu is set in stone, we’re always trying to do things better, to create more interesting side dishes.

“We work with about 500 farms in the UK – all small producers – where you can select all grass-fed cuts. The menu is cool starters and steakhouse classics, but we want to be about more than just steak, we want to be a great restaurant as well.

“That means having a drinks list, a wine list and food that are all amazing. For me, it ticks all the boxes. You can come here and have what I think is the best steak and chips anywhere. My favourite is probably the rib-eye. It’s flavoursome and has just the right amount of unctuousness – tender, but not too tender.”

Matt’s connection to Canary Wharf dates back two decades to when he met local resident Lisa, who he subsequently married, but the local dining scene was pretty limited then.

“It’s not like it used to be – when I came here a few weeks ago, it was for the first time in 18 or 19 years,” he said. “Initially we were a bit dubious when we first thought about Hawksmoor on a boat – it’s not really what we do.

“But then I saw the restaurant and it’s amazing – what a great venue for anyone to come to.”

Bartending

That spirit of inclusion (pun intended) continues downstairs in The Lowback. Conceived as a venue in its own right, manager Joe Worthington is in command and wants Wharfers to see it as a favoured hangout whether they’re living or working locally.

“Hawksmoor is The Lowback’s big brother so you’re going to get that guaranteed quality, really great food. But the focus down here is on drinks.

“The atmosphere and the service will be just like any Hawksmoor but the lights will be lower and the music a little louder.

“We want it to be a hub for the Wharf. Whether you live or work here we want it to be your local, whether it’s for a cocktail or a pint of Guinness.

“We’ve got a great Martini list and one good thing is that a lot of prep for our drinks is done early – they’re designed so they can be put together in 30 seconds.

“That means we’ll be aiming to deliver drinks to the table in under five minutes for parties of two or three – a little longer if there are more guests.

“In spring the terraces will be open – there’s a further 30 seats on tables out there, bathed in sunlight.

“I imagine that, when people look out of their residential towers or their office blocks, they’re going to see that terrace outside and fancy having a Martini by the water.

“Inside we’ve got this beautiful 10-metre bar with a plethora of drinks on offer.

Manager of The Lowback Joe Worthington – image Matt Grayson

“If you want a whisky on the rocks, a pint, a cocktail, we’re at your beck and call. The best place to sit will be at the bar where you can watch your drink being made. You’ll get your own designated bartender and they’ll be happy to talk you through the menu.

“What’s at the forefront of our minds is ensuring we deliver drinks and food with great service.

“We hope that when people come down here we’ll create regulars. The theatre of making drinks will still be there but we want to serve people quickly.

“Nobody comes to a place to stand at the bar for seven minutes. The prices we charge are the industry standard, but what sets Hawksmoor apart isn’t how cheap or expensive we are, it’s the people we employ – the atmosphere and the culture those staff create.

“Before I joined the team, I’d been coming to Hawksmoor for about 10 years and the thing I loved about it was that the bars felt independent while still being encased in the restaurant.

“The Lowback is a stand-alone brand and it’s somewhere that enables us to say yes to people whether that’s accommodating large bookings or two people who just want a quiet drink.”

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November 26, 2021November 26, 2021

Canary Wharf: Gallio to offer Mediterranean pizzas and salads at Cabot Place restaurant

Managing director James Porter outlines what the new brand will bring to the fast, casual dining scene

Gallio managing director James Porter – image Matt Grayson

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James Porter is smiling. Canary Wharf’s Cabot Place is about to become home to the first branch of a new restaurant chain and its managing director can’t wait for the doors to open on December 6.

“We’re very excited to bring our new concept here,” said James. “Gallio is where casual dining meets the modern world.

“Guests can order at the till or at their table digitally, which has become much more common now.

“The concept was thought out before Covid, but the pandemic has helped the world’s IT accelerate as it has become a necessity and that’s great for us because it helps our staff focus more on the hospitality side of things.

“Gallio is an independent brand, but we’re part of a wider group of luxury restaurants.

“When guests walk through the door, they should feel that connection to quality, that we’re slightly different from other casual fast dining establishments.

“Hopefully their first perception of the business will be: ‘Wow. I can’t believe I’m getting this product in this place at this price.

“People should feel they’re getting as much value from the restaurant environment as from the food itself – we don’t want anyone to feel they’re less comfortable because we’re serving food to them quickly or that they have to leave immediately.”

Gallio offers salads and pizzas with flavours drawn from all around the Med

Having started working in a restaurant to pay the bills while studying business and marketing at university, James stayed in the industry after graduation.

Having spent most of his career in management for high street casual dining chains, Gallio represents an opportunity to start at the beginning.

“I’ve been in charge of a brand before but in slightly different circumstances,” he said. “That was to do with the acquisition of a brand and maintaining and sustaining it in a different way.

“I’ve brought a lot of that experience here as well as those with the bigger brands I’ve worked for over 14 years including one company that went from a handful of sites to more than 50.

“For me this is going back to the future – back to the process in a different role and taking all that learning with me.”

Gallio has been three years in development and promises to bring something new to the Canary Wharf table.

“It’s a Mediterranean restaurant and that’s a broad term,” said James. “When people think of the Mediterranean, they tend to think of Spain, Italy and Greece, but there are 21 countries which border that sea and our menu represents all of them.

“Pizzas are at the heart of our concept, but even those are different because we bring in influences from other countries, such as Greece, Turkey and Lebanon as well as North Africa.

“Obviously, when you have to have a Margherita, but the other pizzas will have toppings like spiced lamb, grilled aubergine and various other middle eastern ingredients, which you wouldn’t find in an Italian restaurant.

“We’re trying to bring those diverse flavours into our pizzas. Our bases aren’t traditional either.

“We’ve come up with our own unique recipe using grains – it’s more nutritious and high in fibre and protein – so customers can feel a little less guilty when ordering.”

The restaurant will feature a bronze pizza oven

With a tagline of “pizzas and salads” the latter is another major component of Gallio’s menu.

“Like a lot of restaurants, there needs to be something that hauls people in,” said James.

“The majority of people like pizza, they know what it is, and we’ve got a bronze oven, which is a real show-stopper. We’ll also be baking our middle eastern flatbreads in there.

“The other part of our concept is salads, made fresh everyday, and built as you’re ordering, so, whether you’re Vegan, vegetarian or a carnivore, you can select how you want the dish to arrive.

“They’re all made in front of our guests too, so people can see the actual product instead of it coming from a kitchen in the back.

“That means they’ll see how good the salad is, how fresh ingredients are and they can have it their own way.

“Our menu is seasonal so when developing the concept it’s all been about playing with different ingredients and supplies – working out what ingredients we can get and when.

“Then it’s practise and repeat, asking whether we can make the pizzas healthier and more nutritious and work with the vegetables we’re getting.

“As the pandemic approached we were getting ready to launch the brand and open our first restaurant, but we ended up temporarily operating out of central London units and delivering food to people.

“We were refining our menu in the public domain, taking feedback and understanding what guests wanted as well as what they expect in terms of delivery and how our products stood up to travel.

“Most brands wouldn’t have had that amount of time to trial what they want to do but we’ve used this time to really get to know how best to make the products we’re selling.

“Now that we’re going into our first bricks and mortar site, we’ve been able to take that feedback and add to it, expanding what we were doing by offering more dishes than we were selling during the trial period.”

Following the unexpected period of extra development, there’s a certain amount of pent up excitement to finally be opening in east London.

James said: “Canary Wharf will be a flagship venue for us – to be able to say that we’re here is fantastic.

“It’s a place that everyone knows so it’s an important area for us as a business to have a footprint in, and it’s always been the area that the economy revolves around so opening up here will be good.

“We plan on growing, certainly throughout London and the UK and we also have plans to develop internationally.

“But the first thing to do is to ensure Canary Wharf is a success and that’s not just from a business point of view.

“If our guests don’t like it then in the end we won’t go anywhere so our focus is that everybody here enjoys themselves. We want any feedback about the brand so we can take it on board and that will show us where we want to go in future.”

Hungry Wharfers (let’s face it, that’s basically all of us at some point) should get their diaries out now and ensure they don’t miss out. Gallio is set to officially open at 11am on December 6.

Customers can expect 100 free pizzas given out via the brand’s social media feeds from 11am on December 8 and 9. Find out more on Facebook and Instagram.

In the New Year, there will also be a Hot Dinner Offer, with 50% off pizzas for diners visiting the restaurant from January 10-16.

Opening hours from launch until January 3 will initially be 11am-10.30pm.

Personally, I can’t wait to immerse myself in the flavours of Moroccan-spiced chicken, lamb kofte and rose harissa.

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November 25, 2021November 25, 2021

Hackney Wick: Telford Homes’ Stone Studios show home dressed for creativity

Scheme beside the station is designed to stand out from the crowd as regeneration continues apace

An image of Telford Homes group sales director Simon Halfhide — Telford Homes group sales director Simon Halfhide

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Homes in Hackney Wick are in demand. Part of that is its location. It’s enclosed by the River Lee Navigation canal, the sweep of the A12 and the Hertford Union Canal to the south. Those human-made barriers set it, and its close neighbour Fish Island, apart.

While bordered by both Victoria Park and the Queen Elizabeth Park, this narrow sliver of formerly industrial land is part of neither, although increasingly connected thanks to an expanding network of bridges.

Festooned with graffiti and home to a punchy, artistic, rebellious waterside community, the latest chapter in its regeneration is the emergence of a thriving residential neighbourhood.

Telford Homes is among the developers to have seen the potential – a place that’s well connected thanks to its Overground station, that can dip in to all the amenities of Stratford, Hackney, Dalston and Islington but retains its own identity.

Little wonder then that the company’s Stone Studios development in Wallis Road has proved popular.

Image showing a balcony and courtyard at Stone Studios — Some properties at Stone Studios are arranged around a courtyard

While 80% of the 110 properties available have sold, canny buyers should pay attention to Telford’s Black Friday offer to pay the stamp duty on any home reserved between November 26 and December 12.

The developer has also launched a three-bedroom show home to suggest how the spaces it’s creating might be used.

Telford Homes group sales director Simon Halfhide said: “Everybody is talking about the effect that the pandemic has had on the property sector.

“One of the things we’re finding is that people who are coming to us are spending more time at home.

“They want to be able to get from A to B, but they may live a little bit further out.

“We’ve noticed over the summer people with their laptops out working on their balconies. With this show home at Stone Studios, the third bedroom is dressed as a study.

“That’s part of the mix people are looking for at the moment. Buyers aren’t just looking in a particular postcode – they put a pin in where they work, draw a radius and look around that.

“The purchasers here have been in their late 20s to mid-30s, often working in IT or finance. They might spend their time at work being sensible and then here they can let their hair down. It’s a very trendy area, very hipster.

“There are some fantastic restaurants whether that’s Cornerstone, which has a Michelin star, or burgers at one of the pubs and bars along the canal.

“You’ve got that great blend and residents can also easily go to Westfield Stratford City if they want that kind of shopping or enjoy the open space of the parks.

“It really is different and Stone Studios reflects that – the properties we have here aren’t all the same.

“That’s partly something the show flat illustrates – the approach isn’t what Telford normally does but we felt we really needed to stand out here as there is a lot of competition in the area.”

To that end, Telford handed responsibility for dressing the show home to Rachel Battais.

With a career that’s seen her work at Harrods, with high-end specialist Argent Design and more recently at Rachel Winham Interior Design, Rachel launched her eponymous business in May.

She said: “The inspiration for the interior was the local area. Hackney Wick is a very lively and vibrant place – there are a lot of artists. I’ve included a lot of quirky pieces, crafted plates on the wall and oversize bespoke artwork that recalls the graffiti in Hackney Wick, which is one of my favourite pieces.

“There’s an element of mixing old and new. I start by collecting images and creating an overall vibe. Then each room has an individual style that relates to that.

“There are lots of things I like – I’m in love with the painting in the main room, but my favourite thing about the scheme is the vintage pieces I’ve included, whether it’s the antique cameras, the furniture bought from local antique shops or a wooden tennis racket.

“With older pieces people are often really passionate about the objects they have and you get a bit of the history. This one dates from 1905 and it was used at Wimbledon.”

Image show's the Stone Studios show home's third bedroom — The show home’s third bedroom has been dressed as a study

Properties at Stone Studios include plenty of modern attractions including floor-to-ceiling windows, Ter Hurne Avatara flooring throughout and fitted kitchens with onyx grey units and stone worktops.

Split into two blocks, one with a sizeable landscaped central courtyard, the development boasts a concierge service and is located more or less adjacent to Hackney Wick station.

Homes come in one, two and three-bedroom configurations with prices starting at £500,000.

Telford Homes has a long history of successful schemes in east London and beyond and was recently named the UK’s most sustainable developer for the second year running by Next Generation’s 2021 benchmarking report.

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November 24, 2021

Blackwall: Black Rock brings its reinvention of the whisky bar to east London’s Republic

Co-founder Thomas Aske talks flavour profiles, fresh approaches and clear and present pricing

Black Rock co-founder Thomas Aske – image Matt Grayson

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At Black Rock there’s whisky in the cupboards, in the bottles, in postable pouches and even buried in a special glass channel in the enormous oaken table that dominates a raised portion of this recently opened bar.

If there were jars in the place, they too would doubtless be filled with the stuff.

Long in the arriving, thanks to the pandemic, Black Rock has finally opened the doors to a significant chunk of space at Republic in Blackwall as the regeneration of the business estate gathers pace.

Visitors can expect red white and black murals recalling both shogunate Japan and some of the brands of spirit on sale, spare bamboo panels and that blockbuster table, fashioned from the trunk of a tree that was probably 250 years old.

Significantly more expansive than Black Rock’s first site in Christopher Street, it showcases the tipples it sells without deifying them and that’s key for co-founder Thomas Aske.

“When we designed the blueprint for Black Rock, we knew interest in whisky was on the up and up, but we recognised there are a lot of barriers to trying the drink – it can be considered quite elitist and quite exclusive,” he said.

“We wanted to create something that would simplify the category for people and become the gateway to the spirit.

“It’s no longer this male-dominated drink consumed in a gentleman’s club environment with someone sitting in front of a log fire sipping a single malt from a cut crystal glass and smoking a cigar.

“That’s part of the history of it, of course, and the way it’s often been marketed and presented. But we look at whisky in terms of its flavour and its accessibility.

“We recognise there are lots and lots of people out there who want to taste these drinks – but it can be an intimidating category, so where do you start?

“People will say they want to try whisky but if they don’t find one they enjoy that doesn’t mean much.

Whiskies at Black Rock are displayed by flavour – image Matt Grayson

“What my business partner Tristan Stephenson and I decided to do was flip it on its head and ask what the barriers were to understanding whisky – one is flavour, another is price and the third is presentation.

“First and foremost we want people to come into the bar and have a good time.

“The biggest part of that is the ambience – the lighting, the music and the atmosphere.

“We want to change the way whisky has been viewed for a hundred years. Our design is very minimalist with an almost Japanese feel to it.

“We play hip-hop because that’s what people want to listen to.

“That’s not something that’s been explored previously so it can catch people off guard but you can sit there listening to Jay-Z while sipping on a 20-year-old single malt.

“Secondly we present all of our whiskies batched into six different flavour categories – balance, fragrance, sweet, fruit, spice and smoke.

“When we talk to guests, we ask them what type of food they enjoy – if someone may says they like smoked meats, salamis and smoked cheeses, we’ll guide them to the whiskies in the smoke section, where they’ll find maybe a dozen whiskies in the cabinet featuring that flavour.

“We also ask people if they’ve tried something they like before and we can introduce them to similar whiskies that they might also enjoy.

“I think people genuinely like to discover things rather than be told what to have.

“If you’ve chosen a whisky and you really enjoy it, you become almost an ambassador for that liquid – you’ll recommend it to others.

“It’s also an experience that sticks in the memory – it’s more emotive if it’s something you’ve picked out.

“Thirdly we have price – whiskies come in four categories indicated by beads glued to the neck of each bottle.

“If there’s one, it’s £7 for a 35ml dram, two then it’s £9 and three then it’s £11. If there’s a golden bead the drams start at £12 and the price will be on the bottom of the bottle.

“We do hold a small selection of higher priced whiskies but we want people to know exactly what things cost so they know what they are buying is in the budget they want to spend.

“The idea is you’ll know what the whisky you’re buying roughly tastes like and what you’ll be paying for it.

The main bar at Black Rock – image Matt Grayson

“We want people to walk away going: ‘Hey, I found that whisky, it was perfect for what I wanted to pay and I’ve had a great time doing it’.”

Thomas and Tristan know what they’re doing.

Both have more than two decades working in the drinks industry, co-creating consultancy business Fluid Movement that ran bars such as Purl and the Whistling Shop and offering advice and services to the hospitality sector.

“Having spent nearly 10 years developing concepts, both for ourselves and for other people, we felt we wanted to focus on one thing in terms of bars and Black Rock was the one that worked best,” said Thomas.

“Our site at Moorgate worked on all fronts – financially, commercially and reputation-wise. We won top awards for it four years running and we really believe it has legs.

“We opened one in Bristol in June 2019 and we had about six months trading before the pandemic hit, which wasn’t the best for us from a cashflow perspective.

“We’d put everything into this so it meant we were in the hands of our landlords and sadly we’ve had to close Bristol.

“But we’ve had incredible support from our landlords at Republic and in Moorgate and we’ve just signed a five-site licence in China for Black Rock, with the first due to open in Shanghai in about six weeks.

“The key to business is persistence – seeing it through whatever happens. We’re incredibly excited to get Republic open. It’s been two years in the making and a lot has changed in the area since we first took the lease on.

“For us that feels quite fortunate – the occupancy of the buildings is a lot higher, which means you’ll get a snowball effect for the businesses trading here as the estate becomes busier and busier.

“You also have an ever-increasing number of residential properties in and around this area and the people living in them want a variety of places to go and enjoy themselves rather than having to travel all the way into central London.

“This whole area, with Canary Wharf as well, is evolving and will become an even greater hive of activity.”

Black Rock includes a giant wooden table – image Matt Grayson

Thomas and his business partner will be busy themselves, having recently won investment for one of their other businesses from three investors on BBC show Dragon’s Den – a tasting subscription service called Whisky Me.

The club sends out monthly dram pouches of spirit to its members packaged to fit through letterboxes.

The idea is subscribers get a regular flow of new drinks to try while the brands get to grace the mouths of a group of engaged consumers who will, presumably, purchase bottles should they enjoy the contents of the recyclable, postable containers.

As for the newly opened bar, it’s not just about whisky. Black Rock also offers wine and beers on tap for those who prefer to sip something different with their hip-hop.

Then there’s the cocktail in the table, dispensed from a little brass tap hidden under its LED-lit lip and currently featuring Johnnie Walker Black.

Food is also in the pipeline – customers can expect slow-roasted pork with an Americana flavour to sit alongside the drinks.

Like the whisky, this is a place to try on for size, then investigate further if the fit is right.

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November 24, 2021November 24, 2021

Royal Docks: Why Lesley Green is set to walk to the North Pole to sample snow

Founder of Love To Swim will join Ann Daniels in collaboration with the European Space Agency

An image of Lesley Green who is set to go on an Arctic expedition — Lesley Green is set to depart for the Arctic in April – image Matt Grayson

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Follow this link to support Lesley on her expedition

What connects Royal Docks, Mount Everest, Bethnal Green, Kilimanjaro, the European Space Agency, east London swimming lessons and Arctic sea ice? The answer is Lesley Green.

“I’m an East End girl, born and bred with family in the area going back generations,” said Lesley. “My dad’s side of the family all lived around Wapping and, during the Second World War, my nan refused to have any of them evacuated.

“The kids used to play on the bomb sites. While my granddad was away fighting the war, my Uncle Harry taught my dad how to swim in the Thames.

“It was him that taught me to swim, not in the river, but at St George’s Baths in the Highway.”

Talent spotted when she started school lessons at Poplar Baths, Lesley went on to join Tower Hamlets Swimming Club, eventually competing in national competitions and even overseas.

From there she progressed into coaching, taking redundancy in 2009 to set up her own school – Love To Swim.

Her business has flourished – it’s currently running sessions at Crowne Plaza London Docklands, the Aloft Hotel in Royal Docks as well as other east London locations and for residents at a selection of Ballymore developments.

Oh, and in April, she’s going to the North Pole as part of an expedition that’s set to collect data on snow depth on the sea ice in collaboration with the European Space Agency (ESA).

Lesley will be joining a team led by veteran explorer Ann Daniels, who has reached both poles during her career, spending more than 400 days hauling sledges over 3,000 miles of ice.

Image shows Arctic ice and snow — The expedition will measure the depth of snow on Arctic ice

“I’ve got a good friend – Debbie Dorans – who lives in Newcastle and is a small business owner like myself,” said Lesley. “We often go to networking events together and through those we’ve taken part in events to raise money for charity.

“In 2018 we climbed Kilimanjaro in the worst weather they’d had for 30 years – I was snowblind and Debbie got sunburnt lips – but once you’ve done something like that you’re blown away by it and our group raised more than £30,000 for the Make A Wish Foundation.

“The following year we did another charity trek with another friend of ours up to Mount Everest Base Camp.

“It was on that climb that Debbie, who is friends with Ann, turned round and asked whether we wanted to do the North Pole next year.

“At that point, exhausted and halfway up a mountain, trudging along, let’s just say it was a no. But just before we went into the pandemic, we had another discussion about it and said: ‘OK, let’s go’.

“Ann said she was happy to take us and so we set a date of April 2022.”

An image of a polar bear – one of the hazards Lesley could encounter — Polar bears are among the potential hazards Lesley could encounter

Dovetailing with the ESA’s satellite surveillance of the Arctic ice, European Polar Expedition 22’s findings will help scientists better track the effects of climate change.

Departing from Lonyearbyen in Svalbard, Norway, the all female team will spend around 10 days trekking over constantly moving ice from 89 degrees latitude to 90 – the North Pole.

“Everyone is waking up to what’s happening to our planet,” said Lesley. “We’ve always done things for charity and this is us wanting to make a difference to the environment – it’s about doing our bit.

“I’ve taught in schools for a number of years in Tower Hamlets and Newham and I want to be able to go into assemblies, show videos and talk through our expedition, why it’s important and how people can make a really big impact.

“We’re all older women over 40 and I also think it really matters that younger girls see what we can achieve.

“This is not just a bunch of people on a jolly to the North Pole, though. We’ll be participating in some serious scientific work to understand how fast the ice is melting.

“In future some predictions suggest there won’t be any ice in the Arctic – you’ll be able to sail a boat there. It’s really important we raise awareness about these issues.”

Lesley is currently crowdfunding to contribute to the cost of her place on the expedition. Having teamed up with the likes of Genesis Cinema, The Florist Arms and Crowne Plaza London Docklands, those pledging money can choose from a selection of rewards including massages, pizza and pint deals and film tickets.

Those donating can also get various blocks of swimming lessons from Love To Swim. Corporate sponsorship opportunities are also available for the whole expedition.

“I’m looking to raise about £5,000, which is a small amount of money in comparison to what we need per person so it would be amazing if I raised even more,” said Lesley.

“Crowdfunding means I’m not asking simply for a donation – you get something in return so while I get the money, you get the reward.

“The money will go towards all the equipment, some of which we’ll buy and some of which we’ll hire because there’s a lot. It could be as cold as -35ºC so you need at least three jackets, all your thermal underwear, your tent and everything in it.”

With harsh conditions and danger everywhere on the ice, Lesley is keeping a cool head in the run up to the expedition, preparing her body and mind for the task ahead.

“I don’t think the challenge has quite hit me yet,” she said. ”I suppose the biggest worry is that I haven’t skied before and you have to trek over the ice on skis. I’m not worried about the training, I’ve always kept fit – I run round Victoria Park and I’ve run the London Marathon twice. I’m also doing personal training sessions with one of my swimming teachers to help build my strength for hauling the sledge.

“I’m not worried about polar bears because we’re in good hands with Ann. She has led so many expeditions to that part of the world and she’s at the top of her game.

“She’s gone through everything with us, every little piece of equipment and why we need it – thats how I know we’re in such safe hands.

“I’m very much thinking of the positives rather than the negatives. I’m sure if something happens I won’t be too impressed at the time, but it’s such an amazing opportunity to be able to support research into climate change.

“I said I’d never do snow again after Kilimanjaro but when you come down you get that exhilaration.”

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November 23, 2021

Canary Wharf: How LycaHealth’s one-stop breast centres offer fast diagnosis and care

Consultant-led facilities at Westferry Circus and Orpington feature cutting edge imaging technology

LycaHealth in Canary Wharf offers the latest diagnostic tools

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LycaHealth has opened one of two new breast centres at its Westferry Circus clinic.

Staffed by a multidisciplinary team of surgeons, radiologists, radiographers and breast nurse specialists, the facility has been developed with the aim of offering patients a single place, covering everything from screenings to pathways into treatment and, if necessary, surgery.

Opened in 2015 by then Mayor Of London Boris Johnson, the clinic and its sister facility in Orpington offer an extensive range of services.

“We know more than 55,000 women are diagnosed with breast cancer in the UK every year,” said LycaHealth chairperson Prema Subaskaran.

“Early detection and treatment of the disease is literally lifesaving and screening is a very important part of that.

“That was the key thing that led me to initiate the creation of this service at Canary Wharf and Orpington.

“It’s always been our aim with our state-of-the art diagnostic centres to provide the highest quality healthcare to our local communities and we’d already made a significant investment in our facilities, covering a wide range of treatments.

“So it was natural that we should open one-stop breast centres to offer screening appointments and diagnosis, routine consultations, mammography, breast ultrasound and biopsies.

“We’re also able to offer an established care pathway into some of London’s surgical and cancer centres should the need arise.”

With a complement of nine surgeons on its team, offering an extensive range of expertise, LycaHealth’s centres are well placed to offer excellent treatment.

But Prema was keen to stress cutting-edge diagnostic equipment also played a vital role in ensuring either peace of mind or rapid diagnosis for patients.

“At LycaHealth we offer a customer-centric approach to healthcare that brings top consultants specialising in a comprehensive range of medical conditions together with a screening clinic,” she said.

“We offer access to top of the range MRI, low radiation CT scanners, digital X-Rays, ultrasound scanners and blood investigation as well as other medical disciplines such as audiology, opthamology and so on.

“We have an excellent team of people and that extends to our breast centres, which are led by some of the country’s leading surgeons and clinicians who are established at some of London’s leading cancer centres.”

The company operates breast centres in Canary Wharf and Orpington

One of the key components of LycaHealth’s offering is speed – both in terms of diagnosis and then, should the need arise, treatment.

The breast centres’ structure means patients aren’t left to wait for long periods in uncertainty.

“Since we opened the centre at Canary Wharf we’ve seen demand for its services is high,” said Prema.

“The waiting time for the patient is reduced because the results from the centre can be processed very quickly.

“Patients can get them in as little as 24 hours. We also offer very rapid access to treatment.

“People can also refer themselves for screening with certain conditions.

“Patients have to make an appointment to see a doctor prior to the screening, for example.”

The company also prides itself on the quality of the technology it offers and the imagery it is capable of producing.

Prema said: “Our GE machines at both sites incorporate 3D tomosynthesis capability, which is an advanced form of mammography that produces three dimensional images using X-Rays.

“This system offers more than what is typically on offer at the moment. It’s some of the most accurate screening available that we’re using.

“You get to see three dimensional images that have been produced using only a low dose of radiation.

“The increased quality gives a better potential for diagnosis at an earlier stage, which is vital. We made a conscious decision to invest in the best technology available.

“The opening of these centres is an important milestone for LycaHealth as we continue to invest in the clinics we have set up.

“We have plans to open further medical and breast screening centres across the UK over the next five years.

“We are also always looking at opportunities and patients’ needs in terms of further developing the Canary Wharf site.

“We are currently exploring the possibility of introducing a facility to handle minor surgical procedures on the Wharf, although that will mean increasing the size of the clinic.

“Anyone looking to use our services should know that we’re accredited by all of the major medical insurers.

“It’s very simple to get in touch with us to book either by phone, email or through our website.”

The Canary Wharf facility is open five days a week from 9am and currently has minimal waiting times for appointments.

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November 18, 2021

Canary Wharf: Open-plan homes launched at Wood Wharf’s 8 Harbord Square

Canary Wharf Group unveils warehouse-style properties packed with industrial features

The show home has been dressed to show the space’s potential

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Through the detective novels of country singer, writer, sometime politician and fictitious amateur sleuth Kinky Friedman, I first developed a desire to live in a loft.

The Texan’s austere space shared only with a cat and dressed with a vintage espresso machine, a plaster bust of Sherlock Holmes filled with cigars and two red telephones on a desk connected to the same line to give incoming calls a greater sense of importance, struck me as aspirational.

I even found myself making a pilgrimage to Vandam Street on a visit to New York to see the supposed site of the character’s residence – a little like fans of Sir Arthur Conan Doyle travel to Baker Street to stroke the foot of Holmes’ statue.

Turn on the TV, watch something American and, you’ll often find the main character living in a raw industrial space with plenty of light streaming in to illuminate exposed brickwork, bare concrete and bold art – the sort of place the supposed income from their job as a cop or a private eye would never actually support.

Cross the pond and, even in London, the dream seems unattainable. Brick-built warehouse properties don’t exactly pop up on the market very often.

Which is why the design of Canary Wharf Group’s latest collection of 82 properties for Wood Wharf is both clever and just a little bit breathtaking.

The first thing that hits you when you walk into the show apartment at 8 Harbord Square is the sheer size of it.

Buyers could choose to keep the whole apartment open-plan

More than 1,000sq ft of almost completely unbroken space stretches out from the door, dressed to show off the potential dual aspect styling of the Gramercy – the larger of the two types of loft on offer.

While the Prospect is smaller at just over 800sq ft and single aspect, it features the same bare brick and industrial radiator finish.

It also shares with its sibling the fact that the only fixed elements within are the bathroom and kitchen.

Everything else is up for grabs. Buyers can take the spaces as bare shells and fill them full of high-end furniture, art and retro curios or choose to divide the space with walls in a more conventional layout.

“This is a brand new concept for Canary Wharf and, as far as I know, in new-build developments over the last 20 years I’ve been working in the industry,” said Canary Wharf Group director of residential sales Brian De’ath.

“We’re creating a warehouse-style space and giving it over to truly open-plan living. The show apartment demonstrates that – there are no internal walls other than the ones dividing the bathroom off from the rest of the space.

“The way we’ve dressed it reflects one possible way of living in these apartments, but they lend themselves to a multitude of options.

“You could, for example, divide them up into three bedrooms or one bedroom with a study.

“We’ve created a suite of floorplans to help give people ideas as well as partnering with an interior designer who will also offer advice if that’s what buyers are looking for.

“With most new-build properties, those decisions have already been made by the developer – where a bedroom is located and what size it is.

“With these, people can absolutely configure their own space or leave it completely open.

“When the 82 apartments are finished, I hope I can walk into them and see 82 different ways of living in them.”

The bathroom and kitchen are the only two fixed features

Launched earlier this month, the apartments all feature Crittal-style windows, exposed brickwork, black ceiling fans, red pipework for the sprinkler system and black cast iron radiators.

Kitchens come in stainless steel with Siemens appliances, while bathrooms include freestanding baths, twin sinks and walk-in Crittal-style shower areas.

The feel is deliberately industrial with exposed electrical conduits and it’s all part of Canary Wharf Group’s plan to attract a certain kind of buyer.

“It’s not something anyone ever asks for,” said Brian. “But people have said they really like seeing how the building works.

“We wanted to create a diversity of product on the estate. We’ve completed our first apartments in 10 Park Drive and One Park Drive and they offer a fabulous way to live in Canary Wharf in a traditional style of home.

“We didn’t want to follow them up with another building in the same mould. We wanted to show another way to live here and to reach a demographic who perhaps hadn’t previously considered the estate as a place for them.

“What we have here is very different to everything else. It’s a real representation of everything you’d get living in a warehouse that was built 150 years ago – the high 2.9m ceilings, for example – but with all the modern conveniences of a new-build and the amenities of the whole of Canary Wharf within a 15 minute walk.

“We think these properties will really appeal to people who are design-savvy, who want to curate their life through the things that they own and live with. We haven’t tried to create a building that people say is ‘quite nice’. Buyers will either fall in love with it or it won’t be for them.

“We can see how popular true second-hand warehouse stock is in London – places such as West India Quay, Shad Thames, Clerkenwell and Shoreditch – such apartments in these places appear on the covers of interiors magazines.

“We think people who like those properties will also like these.”

Located in Wood Wharf, 8 Harbord Square will be adjacent to forthcoming shopping area The Lanes – an area intended to have the feel of Soho’s bustling streets and businesses. The 11-storey building will be finished in ornate red brickwork and tiles and sits next to Harbord Square park towards the eastern edge of Canary Wharf.

Prices start at £745,000 for a Prospect apartment.

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November 17, 2021

Isle Of Dogs: Poplar Harca and FAHHA Landmark Pinnacle homes for less

Housing associations unveil show homes for shared properties in Europe’s tallest residential tower

The show homes have been dressed to show the apartments' potential — The show homes have been dressed to show the apartments’ potential

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The areas surrounding Canary Wharf and the estate itself aren’t exactly short of residential towers, but only one can lay claim to be the tallest in Europe.

Landmark Pinnacle stands at the head of West India South Dock, rising more than 230m into the sky.

While the majority of the properties in the tower are being sold privately, a collection of 70 apartments has been made available on a shared ownership basis.

Housing associations Poplar Harca and Funding Affordable Homes Housing Association (FAHHA) have taken on 35 each, with the former handling sales and marketing duties on behalf of both organisations.

Located in the lower third of the 75-storey building, the properties have been designed to offer views of either the sun rising in the morning in the east or setting in the west.

Poplar Harca head of sales and marketing Helen Mason said: “Working with FAHHA, we have a total of about 40 one and two-bedroom apartments still available at Landmark Pinnacle for shared ownership.

Buyers can generally purchase between 25% and 75% and then pay a reduced rent on the remaining equity.

“The scheme is mainly targeting first-time buyers – single, professional business people or couples in full-time employment with a total household income of less than £90,000.

“You don’t have to be a first-time buyer, but you do have to be free of a mortgage and you can’t be on any other deeds to a property part-owned here or abroad.

“All applicants are subject to a financial assessment to ensure the scheme is affordable and that their savings don’t push them over the threshold of being considered able to buy on the open market.”

Remaining properties at Landmark Pinnacle start at £135,000 for a 25% of a one-bedroom home with a market valuation of £540,000. Two-beds start at £188,750 for the same share.

Poplar Harca senior sales executive Ashton Wylie said: “When you actually look at the monthly outgoings on these properties it’s very reasonable, which people might not assume.

“It’s well worth looking into because it would cost a buyer between £1,504 and £1,638 per month to live in a one-bed and between £1,971 and £2,232 for a two-bed. That includes the rent and the mortgage on the portion of the property the buyer owns.

“We’ve kept the rents low – to 1.75% in comparison to a typical shared ownership rate of 2.75% to make sure these properties are affordable.”

Landmark Pinnacle is located within easy walking distance of all of Canary Wharf’s amenities and transport links.

“It’s an iconic building and the location is fantastic,” said Helen.

“For anyone working in the area, it has all that on its doorstep and the estate isn’t Monday-to-Friday any more – there’s so much going on at the weekends.

“There are lots of developments in the area, but people who have seen these apartments have been really pleased with the outlook, the specification and what’s on offer. They’ve been received really well.”

Apartments come with open-plan living areas, fully fitted kitchens with integrated appliances, rainfall showers in the bathrooms, climate control systems and floor-to-ceiling windows.

The one-bedroom homes also feature winter gardens that can be used for a variety of functions.

The service charge covers access to the concierge service and the building’s indoor garden on the 27th floor as standard.

Unusually for shared ownership properties, buyers can also choose to opt to pay more and gain access to all of the building’s facilities, which include a private cinema, private dining rooms, 75th floor roof terraces, a lounge, a library and a residents’ gym.

The apartments feature an open-plan design

“If you buy here, you’re buying into a lifestyle,” said Ashton. “We’ve had developments before that might have been amazing but didn’t offer shared ownership buyers the option to access the amenities.

“Here that doesn’t happen and because that’s possible it really allows people to live the lifestyle they want to.

“Many of the people who have moved in have already expressed an interest in opting in when those facilities become available, which is set to be by next April. We expect more or less everyone to end up doing it.

“You can’t opt out again once you’ve opted in, but if someone buys a flat later on, they can always take up the offer then.”

Poplar Harca has show flats dressed and ready to view at the building. Under shared ownership, prospective buyers typically pay a 5% deposit on the share of the property they’re buying.

That means, for the cheapest home available at Landmark Pinnacle, saving up £6,750 to get a foot on the ladder.

Email sales.enquiries@poplarharca.co.uk or call 020 7538 6460 for more information

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November 13, 2021November 13, 2021

Royal Docks: How Jake Wigham took the plunge in lockdown and created a brand

Jake’s button-down shirts are made by hand at The Silver Building, inspired by classic American styles

Jake at work at The Silver Building – image Matt Grayson

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When I knock on the door of Jake Wigham’s workshop at The Silver Building in Royal Docks, I can hear fast-paced music within.

Located at the end of a long white corridor in the Brutalist confines of a former brewery, there’s little to indicate that this is the site of intense industry, creativity and craftsmanship.

Step inside though, and its occupant openly wears and displays the influences that, woven together, help tell the story of his business and the clothes he designs and makes.

“Jake’s is a menswear company focusing on the styles of 1950s and 1960s America,” said Jake. “It’s not just about the clothing, but the culture that surrounds it.

“I’ve always had an interest in youth sub-cultures and in music. My dad was a punk in the 1980s and, when I started making my own choices aged around 12 or 13 I got into punk and he said: ‘If you’re going to listen to punk, this is the real stuff’.

“He gave me his records, I’d put those onto tapes and I would have them in my Walkman – not really too great for a teenager, I guess, that angsty, bad attitude thing.

“At about 15 or 16 I got into vintage black music – soul, reggae and jazz – and that was a turning point.

“My whole personality changed. The music is a lot more joyful and it helped me learn about cultures different from my own.

“That’s been a lifelong passion for the last 20 years – music is what I spend all my time and money on – buying records, going to gigs.

“That’s the good thing about London – all that culture is on your doorstep.”

Growing up in Carlisle, Jake initially left school to become a bricklayer but after a few years “got really sick of it”.

Turning instead to art school, he found inspiration in his tutors who suggested he try a creative craft.

“I liked the sound of tailoring, being able to make my own clothes,” he said.

“I’ve always been into specific cuts of clothing and I’ve always bought vintage items but, because of my height, finding things that fitted was a problem.”

Inspired by the works of Jack Kerouac, John Cooper Clarke and Linton Kwesi Johnson, he wrote a “quite aggressive” application to the London College Of Fashion in the style of a beat poet, setting out his likes and dislikes about the industry and modern culture.

Life in the capital was something he’d wanted to try, having seen his brother’s experience studying in the city.

So, egged on by his tutors, he sent his piece off and was duly invited for an interview. His interviewers told him on arrival that they’d been waiting to meet the man behind his punchy personal statement and he won a place.

Jake's shirts are cut in a traditional breezy fit — Jake’s shirts are cut in a traditional breezy fit – image Matt Grayson

“I did the degree, loved it, made a lot of friends, learned a lot about the industry and the craft,” said Jake.

“When I left, I tried to get an apprenticeship in Savile Row – I tried lots of different places, and all of them wanted me to work for free for the first six months at least.

“I’m from a northern working-class town and my parents couldn’t help support me to do that, as much as they wanted to, so I couldn’t stay in London.

“Luckily, in my home town, there are two Savile Row tailors. They are based up there but they travel all over the world.

“I had a relationship with them anyway, because in summers when I’d go back home for a few weeks, I’d go in, show them my work, and we’d chat and maybe I’d spend a few days working with them, learning bits and pieces.

“They always said: ‘When you’re finished, come up and see what you think’. But I didn’t want to move out of London.

“In the end I had to. I went up there and was offered a job – not a lot of money, but it was paid, so that was fine and I could move back in with my parents.

“I specialised in trouser-making, did an apprenticeship for a few years, and then I went freelance.”

Striking out on his own, Jake headed back to London after about six months, working for three tailors and renting the unit at The Silver Building to cope with the workload.

“I was doing really well, not making vast amounts of money, but getting lots of work,” he said.

“Then, when Covid hit, Savile Row was destroyed by it because tailors couldn’t travel and a lot of their business revolves around that.

“I’d always made my own clothes and shirts and so on, and they’ve always been specific cuts, I just decided to give it a go and make it into a business.”

“It was always my dream to have my own brand, but bringing it to fruition is a different thing. Obviously there’s a lot of money and work involved.

“Because of the freelance work I was doing, I’d never had enough time to focus on it, but that changed because of the pandemic.”

After a month of research and painstaking development to get the cut, sizes and fabrication just so, Jake was ready to launch his first shirt.

Some of Jake's equipment at his workshop — Some of Jake’s equipment at his workshop – image Matt Grayson

Promoting his brand through Instagram, on the first day he went live he had orders for 30 shirts.

“That felt fucking great, to be honest man, really incredible,” he said. “For a one-person small business it was a lot and I was really happy.

“Now I get orders worldwide from such a broad demographic of people – I suppose it’s people who appreciate craft.

“Every piece is made to order – I don’t have any stock so every shirt here is accounted for.

“I’m trying to build a little community of like-minded people who are into the kinds of things I am.

“Jazz and reggae are my two biggest passions and everything feeds back into the company – I want to put my whole personality into it.

“I spend a lot of time mulling over imagery and watching period films just because that’s what I’m interested in.

“Whether that comes across when you’re just looking at a shirt on someone, I don’t know, but I try and tell the story.

“The main shirt in the range is like a mid-century cut button down from the 1950s with full sleeves and a full body.

“There’s no lining on the collar or cuffs. It’s a very soft Oxford fabric, which is heavy, durable and will literally last a lifetime.

“I use real mother-of-pearl buttons and try to make my shirts the best possible quality they can be.”

Jake's workshop is filled with vintage paraphernalia — Jake’s workshop is filled with vintage paraphernalia – image Matt Grayson

Shirts are made in a traditional breezy fit and are based on each customer’s measurements with an option for custom sleeve lengths and to have a name sewn into the collar.

“People need to understand it’s a specific cut,” said Jake.

“I get a lot of people asking for a slimmer shirt, but I always say no because you can get them anywhere. That’s not what I’m doing.

“It’s the same when people ask for a lined collar. It’s very much take it or leave it.”

That’s not to say the brand doesn’t offer options, including a shirt inspired by Miles Davies on the cover of his 1958 Milestones album.

Trousers are also soon to be available, manufactured in Yorkshire to Jake’s specifications.

To cope with demand for his products, he’s already had to take on help.

“The downside of the way I run the business is that there’s only a certain level I can get to, if it’s me doing it all, so I have to relinquish some of the responsibility,” he said. “I don’t really have ambitions to be Ralph Lauren or someone like that.

“I quite like the idea of it staying niche and relatively small. I’d like to have an atelier, where me and a small team of people produce really top-end products for a small customer base, because then there’s nothing throwaway about it.

“If someone buys a shirt from me, I want it to be that they want to get a lot of use out of the shirt. People are trying to go down more sustainable routes and that’s the future of clothing.”

Jake’s shirts generally cost £145 plus delivery. Orders are despatched within five weeks or sooner.

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November 11, 2021

Canary Wharf: How Rockar’s showroom plays its part in helping people buy cars

Company melds online and physical store with no sales people and no haggling to ensure fairness

Rockar's Oliver Walters at the wheel of a Range Rover Evoque — Rockar’s Oliver Walters at the wheel of a Range Rover Evoque – image Matt Grayson

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While recent arrival in Canary Wharf Rockar has a showroom full of gleaming Jaguars and Land Rovers and a full fleet of test drive models tucked away on the third level of Canada Square car park, it’s not like other dealerships.

“Rockar offers a new way to buy a car,” said Oliver Walters, head of business at the brand.

“It was founded in 2014 by Simon Dixon, who had been very successful in the motor industry for 20 years before deciding to sell the businesses he owned in 2004.

“Over the intervening 10 years he’d become increasingly frustrated as a customer, seeing that the process for purchasing a car hadn’t changed – all the sales tactics were still in play that you’d get in a traditional dealership.

“So he decided to create something different and come back into the industry. That’s why he founded Rockar.

“He wanted to digitise car buying, so he knew he needed a digital platform, but he also wanted to create an environment for people to experience the vehicles and that’s why we have a physical store.

“Rockar’s aim is to offer a way for customers to fully enjoy the buying experience – they’re empowered to do it online or to come to the store and configure their vehicle there, then have it delivered free of charge.”

Anyone can pop into the Cabot Place store and sit in a car – image Matt Grayson

Having started the brand successfully selling Hyundai, before the marque bought out its business, Rockar currently works exclusively with Jaguar Land Rover, rising rapidly to become the top seller of Land Rover products in the UK.

“When Simon set up the company, he didn’t want to employ people from a traditional selling background in the industry,” said Oliver, who began his career with sports retailer Decathlon.

“When I went for my interview with them, they didn’t tell me it was for a store selling cars. What we want to do is help people purchase a vehicle, whether that’s online or in person.

“When we’re recruiting, it’s about finding people with great personalities who can talk to customers and make then feel at ease when buying.

“Jaguar Land Rover do a lot of training with our team so customers can be confident in our knowledge.

“We don’t have any sales people in the store, we don’t have targets and we have a no haggling policy.

“People can be sure whether they come in the morning or the afternoon they’ll get the same price, as when they buy online.

“We update the website with any campaigns the manufacturer is running – any finance contributions, for example, or any additional support – that goes straight online so every customer can benefit.

“It’s about being fair and completely transparent. For us it’s all about customer service. We help people buy cars but our main driver is that experience, so we monitor it every day and use our findings with our team to improve.”

Having had a busy first few weeks, with plenty of footfall in store and customers coming to see and try vehicles, Oliver said the decision to move to the estate had been a good one.

“The location is great for us – it’s the right demographic,” he said. “We’re super excited to be here. We’ve had lots of test drives and orders going through the store which is great – we’re really enjoying ourselves so far.

“The new Range Rover, which has just launched, is getting a lot of attention and the all electric Jaguar I-Pace is great for people looking at it on business contract hire because it only has 1% benefit in kind. That’s been really popular, as has the Defender.

“We currently have one of the stunt cars from the latest James Bond film, No Time To Die, in store at the moment.

“It’s slightly adjusted with the bucket seats and the roll cage and there’s quite a bit of mud on it.

“For me, Jaguar Land Rover is one of the most desirable brands globally and having cars like that in our showroom makes it a joy for us to come to work.

“It’s great to see customers coming in with a smile on their face, taking photos and videos with the vehicle.

“The store is just somewhere people can pop in, whether that’s to have a chat, find out more about the cars or about Rockar and our online operation, or book test drives.

Rockar has every Jaguar Land Rover model available for test drive — Rockar offers every Jaguar Land Rover model for test drive – image Matt Grayson

“Out test drives are usually unaccompanied unless the customer wants a member of staff to go with them.

“We believe the people can experience the car best on their own or with a friend or family member to get a real feel for it. They get up to an hour to drive wherever they like. We can help people with some route options if necessary or they can choose their own.

“Obviously there are some insurance requirements but we call it: ‘You Drive’, because we let the customer take control.

“We have a demonstrator for every single model in the range. Test drives are generally by appointment, but we will always do our best to accommodate walk-ins.

“Customers can complete a purchase in store or, if someone has opened an account, they can then go home, see the car they’ve configured and then decide to proceed in their own time.

“They can also edit the finance options and then, when they’re ready, check out. Of course, customers can always pop back in store, take another test drive and make the decision in their own time.”

When vehicles are ready, Rockar offers the option of home delivery with a full handover and the new vehicle arriving on a covered trailer.

Rockar's collection bay, complete with Range Rover — Rockar’s collection bay, complete with Range Rover – image Matt Grayson

Customers can also collect their car from Canary Wharf, complete with a special bay equipped to reveal their vehicle. All cars come fully fuelled and charged.

“Just as we’ve done with buying a car, we’re trying to make servicing your vehicle really convenient as well,” said Oliver.

“Our service centre in Bromley-By-Bow is staffed by fully trained technicians and is located close to public transport.

“Whether they’ve bought it from Rockar or somewhere else, owners can drop off their Jaguars or Land Rovers there or bring them to Canary Wharf and we’ll take them there for you.

“That’s also great for people who don’t normally drive to work but are struggling to find time to drop it in for servicing.

“They can leave it with us and collect it at the end of the day. It really is a convenient option.

“We also do collections from customers’ homes, courtesy cars if you need one and while-you-wait services too.”

Customers visiting the Canary Wharf store can explore every Jaguar Land Rover product, including the Special Vehicle Range, which Oliver said offered an “extra level of personalisation and luxury”.

He also said Rockar would continue to evolve as the brand electrifies its vehicles.

“Jaguar already has the I-Pace and by 2025 will have a fully electric range,” said Oliver.

“Land Rover offers a plug-in hybrid and mild hybrids across the range and the first all-electric Land Rovers are set to go on sale in 2024.”

With a bright, shiny showroom filled with vehicles to investigate, sit-in and explore, Canary Wharf now has somewhere to find out all about these developments.

The Defender used in the latest James Bond film — The Land Rover Defender used in the latest James Bond film – image Matt Grayson

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