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Isle Of Dogs: University Of Sunderland In London expands beyond Marsh Wall

Lynsey Bendon talks space at Harbour Exchange as growth follows increased student demand

Image shows the University Of Sunderland In London's Lynsey Bendon
The University Of Sunderland In London’s Lynsey Bendon

“We were shown a lot of different places, but this is where we want to be – it’s perfect – it works for us and it works for our students,” said Lynsey Bendon.

There’s excitement in the voice of the assistant director of operations and student experience at the University Of Sunderland In London as she talks about its expansion at Harbour Exchange on the Isle Of Dogs – a move that will allow it to keep up with demand for places while retaining the links it’s built in the area since its creation in 2012.

“It’s on the opposite side of the DLR tracks to our Marsh Wall site, so it’s very close by,” said Lynsey. “We’ve been able to start with a blank canvas to design what we need as a teaching space.

“It has flexible rooms and it’s a lovely environment in terms of group and study areas. We’ve listened to what our students need and want – everything down to having a kitchen that’s really accessible where they can make their own food but also meet with staff. We’re thrilled.

“It’s also really nice to be able to grow from where we are because the students love our location next to Canary Wharf and our connections to local businesses but also the food, culture and shopping.”

The expansion of the campus, which will see the university taking a whole floor at Harbour Exchange, has been driven by significant demand. 

More than 4,400 students attended courses at its Marsh Wall base over the past year, with 2,794 joining across four intakes since March 2020.

While about 10% are international – reflecting perhaps the university’s outward-looking stance, having opened a Hong Kong campus in 2017 – about 50% are drawn from nearby London boroughs.

“Our students are what we call in the industry ‘non-traditional’,” said Lynsey. ”The average age is 36 and we have 60-40 female to male split. 

“Our motto is that we’re a life-changing university and we like to think that our people don’t necessarily come to us straight from school, but with a measured decision that they want their lives to change, which we hope to facilitate.

“We quickly realised there was a demand here in London and we tailor our courses to our students – we don’t expect them to be 18, straight out of school.

“We expect them to have experience that they can talk about and build on. When we started, some of the courses were targeted that way, but we’ve rewritten them and developed them through talking to our students to meet their needs.

“Ultimately we want them to progress, we want them to do the best they can for themselves and to fulfil their potential.

“You can’t just teach something – you have to build it around them. Our students are very vocal, which is extremely helpful when you work in the role I do, because you need ongoing conversations. We want to be there, supporting them, to help them succeed.”

Lynsey, who joined the University Of Sunderland In London in January 2020, is well placed to have those conversations, having left school after her A-Levels.

She said: “I was then unemployed for a short time before going into the workforce. I worked in banking in London in the 1990s, which was a very interesting time. When I came to have my children, I realised that it wasn’t a career I could stay in, so I left the workforce for a bit.

“Then I went back as a part-time member of staff on the help desk at the University Of East London. After a few years I specialised as an international student adviser before joining London Metropolitan University as compliance and immigration manager in 2014.

“That was challenging and taught me a lot – but I realised that I wasn’t going to progress further in my career without higher qualifications and at that point I was very lucky to be able to participate in a postgraduate certificate through my employer at that time, with the University Of Nottingham.

“So I was there, at 39, looking at a blank sheet of paper, never having done a first degree, absolutely out of my depth, and I can completely relate to our students, when they get to that point.

“But it gave me so much, some fantastic experiences and it taught me so much academically – both how to write reports and also all those things you don’t necessarily associate with academic learning. It also gave me so much confidence that I could do these things.

“I always say the tears were worth it, but I had such a good time, it outweighed any difficulties and it enabled me to go into management.

“So, after becoming the international immigration manager at London Met, I became head of student services and, in January, came here. Then lockdown happened in March, so it’s been quite a year. I had to learn quickly because I’m also the Covid lead for the London campus.

“Fortunately, it’s a really vibrant place, and a really great community, so people were very forgiving when I asked the same question for the sixth or seventh time, because I didn’t quite understand what went where.

“Our student growth over the years has been pretty consistent so I don’t think our current figures are down to people looking for a new direction just as a result of Covid.

“In our admissions process, we speak to each student individually and help them to make sure they are taking the right decision for them.

“The pandemic has shown us aspects of strength in our teaching and other areas where we’ve been forced to introduce things that we’re going to keep. We’re lucky that we get lots of people coming to us through word-of-mouth – Mr X may come to sign up with us in September and then Mrs X will follow in April – and you only really get that if you’re giving people what they want and the best tools for success.”

The University Of Sunderland in London offers courses across four main areas – business and finance; tourism, hospitality and events; nursing and health and engineering at both undergraduate and postgraduate level. The campus also offers Master Of Business Administration degrees – MBAs.

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Property: Why Alex Neil believes estate agency must be international and local

Matteo Congedo, regional manager for Canary Wharf and Docklands, talks service, sales and lets

Alex Neil regional manager Matteo Congedo
Alex Neil regional manager Matteo Congedo – image Matt Grayson

First established in 1984, when much of Docklands was still a derelict industrial wasteland, estate agency Alex Neil has stood the test of time, embracing the challenges of regeneration while growing and nimbly evolving to serve its ever-changing market.

Walk through the doors of its Canary Wharf and Docklands branch on Westferry Road and beneath the grey and copper of its branding you’ll find a business marketing properties in 65 different countries via 94 online portals – the kind of reach that would have been impossible 37 years ago.

“When we represent a vendor or a landlord, we do the very best we can to make sure they get maximum visibility in terms of marketing,” said regional manager Matteo Congedo.

“Because of Brexit and the fluctuations in the value of the pound, people overseas have seen that as an opportunity to invest in London and Canary Wharf is seen as one of the best places to be, so we’ve invested heavily in marketing all the properties we have internationally. That’s not something many agents can offer in London.

“But we also like to have a local presence – for example, we send out 300,000 printed supplements in the areas we cover as well and that reaches a different audience.

“We’re a modern agency, but that means using a range of different methods to make sure we cover as wide a demographic as possible. 

“One of the mistakes agencies make in terms of marketing is that they think one thing is going to work and they invest all their time and effort in that – social media, for instance. But what about people who don’t look at those platforms?

“What we’ve seen with video tours of properties during the pandemic, for example, is that because people are potentially committing themselves to a home for 30 years, they’re not going to do that if they only see it on a screen.

“It’s not like buying something on Amazon where if you don’t like it you can send it back. So during the pandemic we made sure we could continue physical viewings, equipping our staff with PPE, minimising time wasted.”

Operating from three locations in addition to Canary Wharf – Chiselhurst And Bromley, Bow And Bethnal Green and Rotherhithe And Bermondsey – the company covers Docklands, Kent, Essex and east and south-east London, marketing properties both to buy and rent.

Matteo said: “The sales market is very interesting at the moment because the only two things people were thinking about a couple of months ago were buying a place and working from home.

“At that time, because of the restrictions, buyers didn’t really have much opportunity to do anything else. With the easing, we’ve seen a bit of a drop in terms of viewings but a rise in terms of the quality of applicants – more serious buyers.

“Before we had people who were just looking around because there wasn’t much else to do.

“Now, as society opens up to other things – you can see family or friends you haven’t seen in a long time – those people who weren’t seriously committed to buying are doing those activities instead, rather than  searching for a property.

“That’s good for owners, because the time between putting a property on the market and getting an offer has fallen as a result.

“The way I see it, the average age of Canary Wharf residents is likely to drop. 

“Over the past year, families have started to be more open to other areas.  This area is great to live in but potentially doesn’t offer as much in terms of schools as some others. That’s what’s driven a lot of families to move to the outskirts of London.

“But, if you want to live in a cool place, walking distance to the office and the amenities of Canary Wharf and you want to be able to do lots of activities then it’s the place to be.

“I’m a true believer that Canary Wharf won’t struggle. Yes, over the past 15 months we’ve been through a lot and we’ll need a bit of time to adjust, but what Docklands offers is unparalleled compared to any other place in London. 

“People don’t want a long commute, especially if they’re working in financial services or for a big company where they’re doing very long hours in the office.

“The last thing you want to do after that is to go on a depressing journey on the Tube. It’s dark and dingy, especially in winter – an increasing number of people want to live close to work. 

“Also, what the buildings here offer in terms of facilities is very attractive – you have cinema rooms, swimming pools, concierge services and business hubs. The lifestyle here is completely different to how it was 20 years ago. 

“In terms of what’s popular, the older developments are really holding their ground because they offer a very large floorplan and that’s what people want. Then there are a lot of youngsters attracted by the new developments.”

Matteo says the rental market will book in September – image Matt Grayson

Matteo said the rental market locally had been through a rollercoaster of a year with the pandemic initially seeing tenants leaving the area but predicted a recovery would follow widespread return to offices.

He said: “We’ve seen Canary Wharf Group move into the build-to-rent market – a prime example being the Newfoundland building, which is just across the road from our office – that’s evidence of the demand for package deals where those renting pay a fixed price with bills included.

“We’re dealing with the Circus Apartments at Canary Riverside, which is another build-to-rent scheme  of 46 apartments, all offering luxury living because that fits with the calibre of people the area is attracing at the moment. 

“When people were not allowed in the offices, we did see a migration away but things are picking up and I think we’re going to have a boom around September when a large proportion of Canary Wharf workers are expected back in the office.

“That’s what we’re preparing our team for. It’s reassuring because there’s a huge buy-to-let market locally with many investors putting money in from abroad.”

Matteo was also keen to stress that, while Alex Neil is very much a company that looks outward, its heart is firmly in the communities it operates in, donating a percentage of its fees to a chosen charity each year and welcoming collaboration with local organisations.

He said: “Estate agency is a people business. The agent should be someone embedded in the community – it’s very important that every viewing we do, every person we speak to, we give the best possible level of customer service because you never know who you’re dealing with.

“The tenant of today could be the buyer or the landlord of tomorrow. Because we’ve been here such a long time, we have people who perhaps began renting through us but are now looking to buy and are looking only through us because they have an expectation – they know we’re going to do the best we can.

“In the industry, you see a lot of pop-up shops, businesses that start up and then close down after a couple of years because they don’t really offer a service. We’ve been established since 1984 and that says a lot.

“This year both me and the firm’s director David Hatch will be running the London Marathon to raise money for Guy’s And St Thomas’ Kidney Patients Association. We’d love to raise as much money as possible. As a company we try to do as much for charity as we can.

“An estate agency should be part of its community –  a point of contact if you need anything. 

“For example, we just bought a greenhouse for a girls school in Chiselhurst so they can grow plants. It’s about giving something back to people locally.”

Call 020 7537 9859 or go to alexneil.com for more information about properties in the area or to pledge your support for Matteo and David’s efforts in the forthcoming London Marathon

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Canary Wharf: The Greenhouse Theatre brings zero-waste venue to Jubilee Park

Company set to perform three free shows in the round on rotation from July 23-August 15

Artistic director of The Greenhouse Theatre, Oli Savage – image Matt Grayson

As Oli Savage lies on a stack of timber in Canary Wharf’s Jubilee Park, the trees all around and the sky above are reflected in his glasses. His attitude isn’t one of repose but of mirthful collaboration, creating the illusion of a wooden wall where one is yet to be built.

This is because The Greenhouse Theatre, of which Oli is co-founder and artistic director, is only just starting construction ahead of its run on the estate from July 23 to August 15. The venue will host three plays in rotation during this period and tickets are free, although going fast online so eager attendees will need to move quickly. After picking himself up off the planks, Oli sat down to tell us more…

tell us what The Greenhouse Theatre actually is…

It’s the UK’s first zero-waste performance space. That extends to everything we do from the construction, which uses found or recycled materials, to our shows and our marketing.

What that means to us is that everything we use had a life before it came to us, and it will go on to have a life after, if we don’t continue to use it – that’s it in a nutshell.

how did it begin?

I’ve been involved in theatre since my mother took me to Stagecoach at the age of five. At university I picked up some directing credits and eventually went one step further down that path to become an artistic director. The only way to get even more ownership was to create my own venue.

A few years ago I was touring a piece of queer theatre with a very good friend, playwright and close collaborator of mine, Henry Roberts. One night, we’d had too many drinks and he pitched me the idea for a show, which went on to become Swallows – one of the pieces for when the venue first opened.

It was about intimacy and aggression and the damage that we do to each other and to the environment, and how we view violence towards other people and to the natural world as different, when really they’re kind of the same thing.

My mind immediately started whirring, and I said: ‘If we’re going to do this, then we’ve got to do it properly in a sustainable way that’s eco-friendly’.

The only way to really know if the venue fits in with that is to build it yourself and so that’s what we did – our first outing was at the Edinburgh Fringe in 2019. 

When you start running a zero-waste venue, the antidote to inaction is knowledge. We’ve had to learn so much about sustainability as the project has developed.

Image of Oli Savage on a step ladder
Oli and the team are building the venue in Jubilee Park – image Matt Grayson

what will Wharfers be able to see once the venue’s finished?

We have a really fun selection – The Greenhouse Theatre offers a number of different things – the shows, which are designed to inspire, and a programme of workshops and events to help people convert that inspiration into action.

We’ll also have family events such as storytelling and scavenger hunts.

We’ll have three shows in rotation – I’m directing As You Like It, an all-singing, all-dancing musical production of one of Shakespeare’s most famous comedies. It’s about getting out after months of lockdown, having fun and having a laugh.

Henry Roberts is working on 12, which is a much more intimate piece, an exploration of how language and relationships shape our interaction with the climate and the natural world. It’s a bit more intense, a bit more hard-hitting, but very uplifting – a very beautiful piece of theatre 

The other piece is called Hjem, and is about a young girl whose grandmother has dementia.

The girl discovers the older woman had a relationship with a Norwegian sailor and, as the play progresses, she uncovers a beautiful story formed through sea shanties about how we build connections and relationships through the natural world.

All of our shows discuss the environment and the natural world in some way, but none of them are about the climate crisis explicitly. It’s about beautiful storytelling.

WHAT'S ON AT GREENHOUSE THEATRE?

AS YOU LIKE IT
7.30pm - Fridays, Mondays
2.30pm - Sundays
Shakespeare’s classic, directed by Oli, this cross-dressing love story comes complete with an original score of indie-folk music. A chance to escape to the forest in a celebration of life and love  

12
7.30pm - Saturdays, Wednesdays
2.30pm - Fridays
Written by Henry Roberts, this play explores memory, language and intimacy as it follows a relationship struggling to survive in a world that’s falling apart. Just what is worth saving? 

HJEM
7.30pm - Thursdays, Sundays
2.30pm - Saturdays
Harry Sever’s magical modern folk story of whirlwind romance across the decades connecting Northumberland with Norway as a story is discovered and a bond is forged between two unlikely friends

what’s the atmosphere like?

In the past, our programmes have won awards but the main thing we’re trying to create is a really open and engaged space. 

When you visit the venue, the creators, once they’ve done the show, will be milling around for a chat.

The space is in the round, so it’s all about creating a social, informal, fun atmosphere, not like you’d expect when you go to the West End. The shows will be high quality, but it’s all about having a fun time.

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Canary Wharf: MMy Wood Wharf by Mercato Metropolitano set for the estate

Image of Mercato Metropolitano founder and CED Andrea Rasca

George Street facility will house traders selling pizza, gelato, beer and wine plus a jazz club

Mercato Metropolitano founder and CED Andrea Rasca – image James Perrin

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Andrea Rasca has two gifts. Spend even a little time with the founder and self-styled chief executive dreamer of Mercato Metropolitano and it’s not long before his talent for simplicity emerges. He can take a complex area like sustainability, for example, and cut through the crap, the greenwashing and the often tepid attempts by big corporations to polish their images.  

This feeds into his second gift – vision. Andrea can see potential, conceive of successful places that don’t yet exist. So it’s easy, sat in the sunshine on the meandering wooden benches stretching down to West India South Dock, for him to conjure a future where the waterside park becomes the most attractive destination for visitors to Canary Wharf.

The exquisitely finished boardwalk and the emerging residential community at the eastern end of the estate are two of the reasons his business has taken space in George Street to create MMy Wood Wharf, set to open later this summer.

To understand the potency of this opening, it’s important to look at where it’s coming from. In 2015, Andrea set up Mercato Metropolitano on the site of a former paper mill in Elephant And Castle. Today, the 45,000sq ft facility attracts millions of visitors every year and is host to more than 40 vendors, a micro brewery, a gin distillery, a jazz club and an extensive grocery. 

But it’s also an expression of Andrea’s goals and ideals. It’s a platform for small businesses to trade, but to do so they must fit in with MM’s sustainable economic model that strives to be socially responsible and an asset to the local community it operates in.

“I want to make food become the centre of our lives,” said Andrea. “We eat three times a day. It’s our first medicine. Food connects us to environmental issues, to farmers and to our health. There’s nothing more important. For the last 70 years, food has been treated like a normal commodity The big corporations have decided to sell us food regardless of the provenance or chemical content – they just want to make more money out of it.

“Five years ago I arrived at a point where I said: ‘I think I’ve got it, it’s enough for me. Why don’t we try to go back to how things were – this should be the normal state of things. There’s no genius here.

“With this model, we created a physical platform where we could allow small entrepreneurs and producers to operate without the hassle of rent, the business rates, things like that.

“We would give everything to them and help them grow their businesses so they could concentrate on the food. That meant they had to align with our vision, our manifesto for sustainability and food as a human right, which means adequate food  – accessible nutritious and compatible with the local culture.

“We vet every single one of each business’ suppliers and they have to change if they don’t conform to our model.”

Having created a successful pilot in Milan, Andrea turned his attention to London, a city he’d been visiting since the age of 15, having struck a deal with his father that the cost of his trips to stay with a cosmopolitan family in Harrow-On-The-Hill would be covered so long as he was learning English. 

It was an arrangement that allowed him not only to indulge his passion for opera, musicals and jazz, but also to uncover the good things in the capital’s food scene at the time.

“I have always been attracted to London for the kind of soft power or energy that it has,” said Andrea. “So I decided I wanted to test my idea in one of the best markets in the world – for me, that was Borough Market.

“But on a trip to look for locations there was some misunderstanding about what I was looking for. I was being shown places where there was footfall from a marketing perspective.

“So I said I couldn’t care less – I didn’t need historical data because what I see is what is not yet there. I wanted to feel the vibe of a location for people’s needs they didn’t yet know they had.

“So when they showed me the Elephant And Castle site – an abandoned printing factory full of drug addicts – it was beautiful. I fell in love. I had a feeling, crazy, but it was there. So I told my friends I was going to do it, against all of their advice.”

Having opened in 2016 on a shoestring with Andrea and his friends doing much of the conversion work themselves, the first year saw MM rack up £9million in sales, more than doubling that in its third year with more than 4million visitors coming through the doors.

“We call it a circus now – food is very important, but it’s 50% and the other half is the atmosphere of artists, community and accessibility,” said Andrea. “We realised that somewhere like this could reach more people in a city like London.” 

MMy Wood Wharf is set to open later this year – image James Perrin

Which brings us to MMy Wood Wharf – the latest project – as Andrea expands across the capital, having already launched at a second site near Elephant and in a converted church in Mayfair. November is expected to see a 30-vendor venue open on the Redbridge Town Hall car park site in Ilford with seating for 600 people. But before that, his Canary Wharf venture will open its doors.

“I had the idea in my head that whenever we open a big one, we need to have smaller ones too to provide a bit of an alternative to the delivery system for takeaway food, which is not a model with love,” said Andrea. 

“First they sell anything, like McDonalds, and I don’t want to be in that space, secondly, they have dark kitchens and you don’t know what they’re cooking in there and, thirdly, the delivery guys are underpaid.

“In the restaurant business we control everything – the safety regulations are amazing, so my idea was to combine a smaller version of our grocery, not a big variety but everything you need, with a smaller version of Mercato and deliver in a different way to the people who live a few hundred metres from the market.

“It’s called MMy, because it’s the customer’s space, their community. Every one will be different and I want people to tell me if they like it or they want to change it.” 

So what can Wharfers expect when MMy Wood Wharf opens its doors later this year?

“First of all, good food not compromised by conglomerates, or chemicals – everything will be healthy and natural,” said Andrea.

“We’re going to have 10 small corners inside, so you will have the chance to buy your own cheese and ham, freshly baked bread and olive oil.

“You will also have the chance to eat the most amazing gelato, freshly made every morning, great meat from our butchers, oysters, fresh fish, amazing craft beer and a wonderful corner of wines.

“We’re going to have amazing pizza, which is the same as we have in the other locations, with 48-hour raised dough, Neapolitan tomatoes and Mozzarella, which you need to have for a good pizza, and pasta made freshly in front of you – there will be such a big variety.

“On the lower ground floor we’ll have an amazing jazz club with music and food and drinks – wines from all around Europe and further afield.

“The most important thing, which I really want to stress, is that food, people and environment are at the centre of everything we do, not shareholders’ revenue.

“This is vital, because the only way forward is not when you talk about sustainability, but when your business is based on it.

“Sustainability is not just showing that 1% of your business is green, but when 100% of everything you do is – maybe not perfect yet – but aiming towards that. We are plastic-free and all our staff are paid the London living wage as a minimum. It’s easy to be green and then pay nothing to your employees.

“I believe – first of all – you have to create your own community. Then we need to talk to kids about it, that’s the future. 

“Everything we do is about creating the right balance for a better city.”

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Canary Wharf: Pergola On The Wharf opens its doors at Crossrail Place Roof Garden

New venue by Incipio Group will reflect its lush surroundings with plenty of greenery all around

Incipio Group’s Rory Graham at Crossrail Place Roof Garden – image Matt Grayson

“Unfortunately it’s a building site at the moment, so we can’t go inside yet,” said Incipio Group’s head of creative development, Rory Graham. It was less than two weeks before Pergola On The Wharf opened and we’d met to chat about the venue that will see the vast unit at the eastern edge of Crossrail Place Roof Garden transformed following the demise of the company that ran Giant Robot.

Rory’s calm exterior hid what must have been a feverish level of activity in the run-up to its launch on Friday, May 28.

“The best way to describe this venue is what we leant on for its design – the roof garden it sits beside,” said Rory. “It’s an incredible pocket of calm in the middle of the metropolis that is Canary Wharf and we wanted to continue that look and feel throughout Pergola. 

“We’ve created a 12ft by 8ft flower wall planted entrance, a whole foliage ceiling and made a bar out of trees. It all plays into our airy, green, crisp style.

“The venue’s 10,000sq ft with two bars, one big open theatre kitchen and private dining space. Then we’ve got a 200-capacity wrap-around terrace looking over the Wharf – we’re incredibly lucky to get this location. In total we have capacity for 700 people.”

An artist’s impression of Pergola’s interior

Pergola started life under railway arches in Goldhawk Road, Shepherd’s Bush, gaining its name from the popularity of bookings to sit under the tiny outdoor structure its founders had built.

“We launched in White City in 2016, and on the back of that we opened Pergola Paddington and then we had Pergola On The Roof, which was the original concept – this is the fourth venue within that brand,” said Rory.

“It’s informal, good fun, accessible and there for everyone, whether a large group or a couple coming for dinner and drinks. It might be the after-work crowd, which we’re obviously keen to engage with in Canary Wharf.

Another artist’s impression of Pergola’s interior

“People can expect relaxed DJs, good music and good food. In terms of the food, our executive chef Nick Wyborn, who trained at the Langham Hotel, and recently came over from Mac And Wild, has used land, sea and earth as the narrative for the menu.

“All the dishes relate to that, as does our drinks menu, which has fresh beers, cocktails and coffees during the day and there’s a low and no alcohol section as well.

“On weekdays we’re open from noon-11pm and earlier for brunch at the weekends as well as later into the night.

“We’ll be serving everything from really good burgers to brilliant sharers, small plates and dishes that are great for quick lunches.” 

And a final artist’s impression of Pergola’s interior

Opening in Canary Wharf was an easy decision for Incipio, with a healthy local market and the prospect of Crossrail trains starting to arrive into the building in the not too distant future.

Rory said: “First and foremost, you only have to look at the other operators here to realise how serious an area this is now.

“You’ve got The Alchemist, The Ivy In The Park, an Everyman Cinema and Darwin And Wallace’s No 35 Mackenzie Walk, so it was a very attractive place to come to.

“Not only that, but it’s starting to see a lot of weekend traffic as well, which we’re keen to tap into. Alongside that, the venue and the location are incredible.

“If you marry all that up together, it really was an opportunity we couldn’t turn down. We’re very fortunate to get this unit and very excited to be here.

“As restrictions have eased, the response from the public has been incredible across the group. In our first four weeks we’ve had more than half a million bookings for the summer at our venues, which is really exciting.

“We’ve had great success in west London and we know a lot of our customers live in east London so this is us bringing one of our sites to them.”

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Wapping: Wilton’s Music Hall reopens its doors with a busy programme of shows

The venue will welcome live audiences for black comedy EastEndless from May 28

The doors to Wilton’s will swing open on May 28 – image by Matt Grayson

The doors of Wilton’s Music Hall in Wapping, shut to the public for more than a year, are set to reopen on May 28 and the team cannot wait to welcome people back to its forthcoming programme of shows and to its bars.

 Head of development and communications at the venue, Harry Hickmore said: “We closed the building to the public as instructed on March 16, 2020. The memory of that day is quite vivid because, like all arts organisations, we’re not used to closing our doors – especially not for an uncertain period of time.

“We haven’t been completely quiet over the past 14 months – we’ve had a lot of exciting things going on in the building, which was often used as a set for film or TV productions.

“We’ve had the BBC recording in here, as well as Amazon Prime and new Disney and Netflix films.

“So we’ve been using the building creatively – there have also been rehearsals in the building for streamed performances, but in terms of having real human beings enjoying culture together, May 28 will see us return to live performances.”

OUR TOP PICKS FOR SUMMER 2021

EastEndless, May 28-29, £19-£22
An obsessed EastEnders fan lands a bit part on the show in this blackly comic look at the soap 

Quentin Crisp: Naked Hope, Jun 1, £19-£22
Mark Farrelly takes on the part of the naked civil servant in this resurrection of a work
 
Scaramouche Jones, Jun 15-26, £22.50-£25
A centenarian clown breaks 50 years of silence on Millennium Eve to tell the story of his life

With restrictions constantly changing and unexpected lockdowns, the reopening means shows that have long been planned can finally go ahead.

“It’s been really rough for the artists,” said Harry. “Everyone who works in theatre, music or anything to do with industries that work with freelance creatives, knows it’s been really rocky, because people have not known when they’d be able to perform again. For all artists, it’s more than a job, it’s their livelihood, their lifestyle and their life.

“We’ve got so many who were meant to be performing in March or April last year that we moved to September or October in the first instance and, when that didn’t happen, rescheduled for January or February.

“Now we can actually say to artists with complete confidence that, in terms of being able to do socially-distanced shows initially, they will be performing to audiences who cannot wait to hear them. We’ve got a lot of frustrated performers and now they’re thrilled.

“We’re delighted that audiences and artists are coming back together in our venue – that’s what makes these buildings really sing – it’s very exciting.”

Harry Hickmore is head of development and communications at Wilton’s Music Hall – image Matt Grayson

At first Wilton’s capacity will be cut from 350 to 109 to ensure audience members can remain socially distanced and Harry said the venue could adapt its operation at short notice should government guidance change.

“Something very strange would have to happen for shows not to go ahead,” he said. “The only thing that would stop us is a full lockdown. If needs be, we can have a socially distanced auditorium for a bit longer in June. 

“The other thing is that audiences will be returning to a venue that’s really comfy and sounds great.

“Wilton’s was built to have more than 1,000 people in the hall for performances in the 19th century so it could be a bit boomy. We’ve just completed a £500,000 project to install acoustic pannelling on the walls of the balcony to enable a range of shows from one person speaking on stage to a full opera.

“We’ve also had new seats put in, which will be an extra bonus for audiences. We have a lot of generous donors who support us and we’ve relied on them this year when ticket sales and other income have fallen by the wayside.”

Harry, who oversees fundraising efforts for the venue, is also looking forward to the return of weddings at Wilton’s.

“By the time this article comes out we’ll have just done our first wedding since lockdown,” he said. “We’ve had a lot of people approach us in 2020 who are planning to get married and really want to do it here so I hope there will be more in July and August when people can have a full ceremony and celebration.

“We’ll also be reopening the Mahogany Bar and we have a lot of regulars and locals who just visit us for a drink.”

Ready and waiting for an audience – image Matt Grayson

Harry, who is a trained musician and previously worked as a fundraiser for English National Opera, said he was especially looking forward to Scaramouche Jones Or The Seven White Masks later in June.

“It’s going to be brilliant – starring Justin Butcher in the lead role, it’s 20 years since it was made famous by the late Pete Postlethwaite,” he said.

“In general though, the thing I’ve really missed over the last 14 months is that feeling that people are coming from all different areas, different day-jobs, into one space, to enjoy one thing together – an experience of about 90 minutes without any interruption from the outside world.

“There’s the brilliant magic where there are two or three artists on stage with an audience and they’re all enjoying it together.

“There’s a reason why, since humans lived in the caves, we’ve been taking part in live performance.

“We love being in a  group – it’s something really simple – and we haven’t always been able to do that during the pandemic.

“There have been great things that have come from the proliferation of live streaming, which will really improve the whole theatre sector, but nothing can beat that bustle before 7.30pm, where loads of people who don’t know each other are about to share quite an intimate experience, side by side.

“It’s a really beautiful thing and it’s something we do brilliantly well in London.”

 With strong demand for tickets reported, don’t delay booking if you’re planning an evening out at Wilton’s or another venue in the coming months. 

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Isle Of Dogs: The Bloom Clinic launches to offer medical aesthetic treatments and wellness consultations near Canary Wharf

Image shows Dr Rita Nandi in her treatment room

GP Dr Rita Nandi founded the Skylines Village-based business after 14 years working in the NHS

Image shows Dr Rita Nandi of The Bloom Clinic
Dr Rita Nandi has launched The Bloom Clinic on the Isle Of Dogs – image Holly Cant

Time, care and attention to detail are the three things that stand out in a conversation with Dr Rita Nandi – apposite, given the nature of her new venture. Having spent 14 years working in the NHS – the last six as a GP – she’s launched The Bloom Cinic on the Isle Of Dogs, specialising in non-surgical medical aesthetics and wellness.

“Ever since I can remember I’ve wanted to work in medicine – as a child I used to play doctor in roleplay with my friends and family,” said Dr Nandi. 

“I started to contemplate aesthetics back at medical school – a GP I was shadowing at the time was doing treatments privately.

“That piqued my interest – it planted the seed in my head and as I’ve gone through the ageing process, I’ve started to look at having treatments myself. 

“Seeing the befores and afters, I was amazed at what could be achieved non-surgically and that the effects of the treatments could be reversed if desired – I have my procedures booked with the doctor I usually see in a couple of months.

“I also spoke to colleagues who were doing them and they said it was great in terms of owning your own business, but also for getting to spend as much time with your clients as they need. 

“What’s really frustrated me, working as a GP is that the time constraint of 10 minutes to see a patient – that just kills me.”

After making the decision to launch her clinic, Dr Nandi set about training in January 2020.

She said: “I’m all about safety – the oath we take as doctors is to do no harm so, for me, it was really important to get as much practical education as possible. I decided to do a Level 7 diploma – equivalent to a Masters – in injectables and a Level 4 in cosmetic dermatology with Harley Academy, as a foundation for my practice, and I’ve also completed numerous courses with Derma Medical and Cosmetic Courses, meaning I’ve trained with the top three leading organisations in the field.

“I’ve hand-picked the training so that I am able to run this clinic really well and, above all, safely.”

Image shows the managing director of The Bloom Clinic
Dr Nandi’s husband, Vivien Blossier is MD of The Bloom Clinic – image Holly Cant
Dr Nandi launched The Bloom clinic with husband Vivien Blossier as managing director.
  He said: “The key is that what we’re offering is non-surgical, reversible and that Rita is a fully qualified doctor.
  “We want to make sure The Bloom Clinic truly lives up to its name  – that it really helps clients and makes their lives better. We will prove the concept that way and then look at whether we want to expand the business.
  “Canary Wharf is a great market – Rita did some research and found there were a lot of people in the area in need of the holistic approach we provide. They work long hours and don’t have time to really think about their health and their needs as a person. We can help them bloom.”

While the list of treatments offered by Dr Nandi at The Bloom Clinic is too long to reproduce in full here, services include injecting botulinum toxin  and hyaluronic acid fillers as well as microneedling, facials and chemical peels.

“I see the confidence that aesthetic treatments can bring about in people’s lives – they can have a life-changing effect,” said Dr Nandi. “As they walk out of the clinic, they’re ready to face the world. 

“It’s like wearing a red lipstick. They feel so powerful – it changes their outlook on the day, on life.

“Aesthetic treatments are great for people who feel fine but look at themselves in the mirror and think: ‘I look so exhausted, so tired’.

“Some people might think these treatments are a little bit superficial, but it’s like wearing makeup – whether that’s younger clients looking to enhance their lips, cheekbones or jawlines, or rejuvenation to reverse the signs of ageing. 

“There’s a little bit of risk involved, but we counsel our clients thoroughly on the possible side effects. I’m there 24-hours a day for my clients. We have emergency drugs ready at the clinic in the unlikely event we need to deal with an allergic reaction.

“None of my patients have had issues – and these are very rare – but if someone does, they can contact me and I can see them at the clinic if necessary. I live in Leyton so it only takes me 20 minutes to get there – and we’re fully equipped to deal with any problems.”

After making an enquiry, prospective clients can expect Dr Nandi to contact them for a chat about what they’d like to achieve and their health, to establish whether there’s anything that might rule out a particular treatment. 

Following initial screening, clients are invited for a consultation either in-clinic or via video chat, when a full medical and aesthetic history is taken.

“Then I’ll tell them about the treatments we offer and can advise them on which would be appropriate, if they’re still unsure,” said Dr Nandi.

“These procedures are not taken lightly. According to research by Glowday – a platform where clients can find medically qualified aesthetic practitioners – the average person takes 18 months to decide whether to have an aesthetic treatment from the point of coming across it to the point of sitting there in the treatment chair.

“Normally clients do loads of research, they’ll speak to the practitioner and assess their options before going ahead.”

While aesthetic treatments are at the core of what The Bloom Clinic offers, its ethos is to go above and beyond to provide its clients with access to a wider range of services.

“In order to achieve true wellness people want to deal with their fitness, their nutrition and their mindset as well,” said Dr Nandi. 

“So we’ve taken a holistic approach, working in partnership with experts in a range of areas.”

These include life coaches Maggie Edwards and Hans Schumann, Isle Of Dogs-based personal training studio Delta Fitness and online nutritional clinic CityDietitians. 

“After we’ve spoken to our clients about what they want to achieve and they’ve told me they want to work on a particular area, then I’ll tell them about our partners,” said Dr Nandi, who will continue to work as an NHS GP, part-time.

“Anybody who is having treatment at our clinic will then get 10% off our partner’s services. 

“Also, £1 from every single treatment The Bloom Clinic performs goes to the Trussell Trust, which operates about two thirds of the food banks in the UK.”

The Bloom Clinic is located within easy walking distance of the Canary Wharf estate and South Quay DLR at Skylines Village.

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Canary Wharf: GoBoat launches Wood Wharf branch of its boat hire business

An image showing a GoBoat in Canary Wharf

How GoBoat is set to hire out craft for a  tranquil cruise among the Wharf’s towers

Image shows two GoBoats sailing in Canary Wharf
GoBoats can take up to eight people with one acting as the designated captain

In addition to being the first day when hospitality venues can welcome guests back inside, May 17, 2021, is the date a new attraction is about to set sail in Canary Wharf.

A quartet of low-slung sleek grey GoBoats has already arrived in West India South Dock in preparation for the launch, which will see the company renting the craft from a base at Wood Wharf.

Inspired by an enjoyable time on the water during a stag-do in Denmark, co-owners Grant Sweeney and Julian Wootton gave up decade-long careers in management consultancy to start their own business from scratch.

Founded in 2017, GoBoat already has operations on the Regent’s Canal at Paddington and on the non-tidal Thames in Kingston. 

Grant said: “We’re an eco-friendly, self-drive boat hire business. Our boats are made from predominantly recycled materials and are powered by electric engines. We’re all about getting people onto the waterways of the UK and allowing them to have a fun time with their friends and family.

“Canary Wharf will be our third location and we’re super-excited about being here – we can’t wait to open and to get people onto these wonderful waters in Docklands.”

Initially the company will operate four boats, eventually rising to eight. GoBoats seat up to eight people and are available to explore the West India Docks and Blackwall Basin, with visitors booking either one, two or three hours for £89, £129 or £169 respectively.

“The experience is all about social interaction,” said Grant. “We view our boats as a platform to enjoy the city – it’s about giving our customers a different perspective on a part of London that they might already know but haven’t seen from the water.

“Each boat has a designated captain and they are responsible for steering. Customers go straight out on the water after a relatively short handover where they learn how to drive and steer.

“Typically our customers bring a picnic down. They are allowed to have a couple of alcoholic drinks, but no more than that and the captain remains sober.

“Essentially, it’s a fun, social experience and I think there’s a real demand for that now as we, hopefully, come out of the pandemic. Being outdoors, it’s quite a safe environment and it provides happy memories for our customers.

“I hope anyone who takes a journey with us feels relaxed. A number of studies have shown that being on the water is good for people’s mental health.

“We see it all the time – as soon as our customers get on the boat, there’s a different vibe – almost like a sigh of relief. 

“When boats pass each other, everyone waves. You wouldn’t do that on a footpath or in a car, but on the water it’s different.

“Everything about our business has been designed to complement that, so the slow pace of life on the boat is deliberate, because we want people to be calm and relax and talk to one another. They’re limited to 4mph by design for a reason.

“It’s also why the boats have been designed with the picnic table in the centre, so that guests sit around the table opposite one another, and it encourages conversation, rather than looking forward and not talking to each other or using their phones.”

Sustainability was a key consideration when Grant and Julian set up the business and they’re always looking for ways to make their operation more environmentally friendly.

Grant said: “About 80% of each boat is made from recycled plastic bottles and the wood that is used for the picnic tables in the centre of the boats is from sustainable sources.

“The engines are electric, so there’s no environmental pollution and no noise pollution as they cruise over the water.

“We are a very environmentally friendly business and, in terms of the customer experience, the lack of noise from the engine encourages conversation.

“We are very proud of our green credentials and we want to carry that forward and try to improve that at every opportunity. We are currently looking at ways to reduce the amount of plastic that our customers leave on the boats, for example.”

That’s no small task considering the success of the business so far, which in four years has taken the owners somewhat by surprise.

“We didn’t anticipate that it would get so big, so quickly and become so popular,” said Grant.

“We estimate that we had about 100,000 customers last year across both of our sites. We’re really proud of our team for achieving that.

“We’re not sure how many we’ll get in Canary Wharf initially, but we think it will be a sizeable number.”

An image showing a GoBoat moored in Canary Wharf
Each GoBoat has a picnic table that sailors can use for their refreshments – image by Illyas Ayub

Elena Istode will be running things on the ground as GoBoat location manager for Canary Wharf.

She said: “I started in 2019 with the company as a crew member and then came back for a second season as a supervisor.

“Sailing a GoBoat is very safe, although we will recommend everyone wears a life jacket just in case as the water is deep and quite cold. Everything around here is very well managed, so there’s very little danger.

“We can’t wait to welcome our first customers and the most important thing is that we’ll be selling ice cream from Hackney gelato.”

 Other refreshments will also be available at GoBoat’s kiosk and the firm is currently on the hunt for more locally-based food and beverage partners to extend its offering to customers.

Grant added: “We’re really excited to be in this environment. We had conversations back in 2018 with Canary Wharf Group and, at every step of the way, we’ve had really positive support from them – it’s been a joy really.

“We feel the water in Docklands needs more animation and it has always been our ambition to come here. We think it’s such a stunning part of London’s waterways and it just seems so obvious to us to do this.

“The landscape here is unparalleled – it gives you that urban experience, which you don’t get at our other two sites. Each one of them is quite a different experience.” 

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