Riverscape
Posted on

Eden Dock project at Canary Wharf welcomes its first visitors

We sit down with Canary Wharf Group’s Sophie Goddard and the Eden Project’s Sir Tim Smit to talk ecology, life and nature at the heart of the estate

Image shows Eden Dock at Canary Wharf
Eden Dock officially opened to the public on October 2, 2024

Subscribe to our free Wharf Whispers newsletter here

Eden Dock, which officially opened on October 2, 2024, is a project with multiple layers, both literal and philosophical.

Wharfers will doubtless soon festoon its golden-lit benches.

It will become a meeting place for passengers pouring out of the Jubilee line station, a spot for a coffee, lunch or simply to read a book during a break.

Visitors to the estate both during the day and at night will be drawn in by its rich foliage and subtly illuminated boardwalks.

At face value, it is a physical extension of the Canary Wharf estate – a new amenity.

Many will use it as such, probably not thinking too much more about it.

That’s absolutely fine – it’s one of the project’s aims. 

But to view it as just a new park a would be to miss much of the detailed thinking and ambition behind its creation and, crucially, the statement of intent it represents. 

Sure, it’s a pretty place to sit, a decent backdrop for a few selfies.

But it’s about much more than floating planters and smart wooden benches. 

Canary Wharf Group has worked in partnership with ecological heavyweight the Eden Project in Cornwall to create “an urban oasis” with the stated aim of boosting flora and fauna on the estate.

It’s also intended to foster greater connection between us humans and the rest of the animals and organisms we share it with.

Image shows Canary Wharf Group's Sophie Goddard with two of the figures from Nature Rising at Eden Dock
Canary Wharf Group’s Sophie Goddard with two of the figures from Nature Rising

a different measure of success

“Typically, real estate companies take projects forward and work out the leasing income as a  measure of success,” said Sophie Goddard, director of environment, social and governance at Canary Wharf Group.

“But that isn’t the case with Eden Dock, which is like no other project in Canary Wharf.

“Success will be judged on whether people are connecting with the space.

“We’re hitting a biodiversity net gain of 55%, which is phenomenal and we’re improving air quality but we want people to come here and use this space.”

Eden Dock is now officially open to the public.

Comprising a series of gardens and waterside spaces, the waters of Middle Dock have further been transformed by the presence of 20 living figures made from flowering shrub ligustrum – a lush art installation entitled Nature Rising that will become part of the estate’s permanent public sculpture collection and help to draw attention to the new walkways, seating areas and bridges. 

Three years in the making, its launch on the estate is being supported by a programme of events including night kayaking (from Oct 2, see Page 6) dockside Yoga with Third Space (9am on October 10), the arrival of Square Mile Farm’s hydroponic agriculture at Jubilee Place (open until November 1) and a Glow In The Dark Flower Shop from Bompas And Parr, which is set to open on World Mental Health Day (October 10, also in Jubilee Place).

Image shows Eden Dock from above with seating areas and waterside boardwalks
The project has seen a series of boardwalks, seating areas and floating gardens installed at Middle Dock

Eden Dock: coming to life

However, for the Eden Project’s co-founder, Sir Tim Smit, Eden Dock is part of a wider message about how we view all of life in the context of the places we inhabit.

“One way of looking at what’s happening in the dock is to see it as a body coming to life,” he said.

“We want to create a sense that the more bugs there are, the healthier the area is likely to be

“I think we’ve got to look at Canary Wharf as an incredibly powerful, moral story of people wanting to create a place, where they’ve established a habitat to live and now want to start sharing that with other things to make us all healthier.

“What is happening in cities, which is very interesting, is that there are so many different niches where creatures can develop.

“For example, in Canary Wharf, you will find these under each window ledge, beneath every rock or stone and every different material that’s been used.

“There is already greater biodiversity in the suburbs and the centre of our cities than there is in the average field in Britain, which has been nuked with pesticides and nitrates. 

“One of the really exciting things I would wish to champion with the team at Canary Wharf would be a grown-up look at who is sharing this place with us and how we can encourage the maximum amount of life to thrive here.

“The estate is a great location in which to ground the lightning of innovation around enhancing biodiversity.

“It is also our belief that the varied surfaces, textures and environments found at Eden Dock will encourage a greater diversity of life than much of the open farmland in this country.

“Moreover, the attention to life and beauty, plus the softer edges that characterise the natural worlds, will directly influence the happiness and sense of belonging of all who work, live and visit the estate.”

Image shows Eden Dock at night
Eden Dock has been created in partnership between the Eden Project and Canary Wharf Group

an injection of wellbeing

That focus on wellbeing and mental health has provided vital impetus as Canary Wharf continues to change and grow. 

“As we’re evolving the estate, we need to look to what we believe will have value in the future, said Sophie. 

“This is the first of many projects and it is ultimately about creating paths at multiple levels, whether that’s on rooftops or at the ground level, with all these interconnecting spaces to allow green space to flow through Canary Wharf.

“We had 67million people visit the estate last year and we have 3,500 living here, but we need to constantly be asking: ‘Do they feel they belong? Are we having a positive influence on their wellbeing?’. 

“Projects like this are an example of how we’re trying to not just attract a greater number of people here, but also to have a beneficial effect on our residents, workers, visitors and neighbours.”

Image shows a couple looking at a series of living, mossy figures at Eden Dock
The living figures that adorn Eden Dock are part of an art installation called Nature Rising

beautifully realised

Tim added: “If the brief is to create a sense of life and livelihood, the colour, vibrancy and shape of everything that’s required needs to suggest life to the people who live and work here. Eden Dock is very much a valid first step towards doing that.

“It’s beautiful. You can see from the way the planting has been done that, very soon, it’s going to have soft lines everywhere – people are going to want to have picnics there – and that’s something you can build on.

“Nature is pretty cool at doing the biodiversity thing, it’s been doing it a long time.

“It’s important to realise we are all part of nature – it’s not a third party that we interact with.

“When I talk to children, I talk about opening up their guts, which always gets their interest.

“I ask them whether they are aware that there are around 3trillion things living inside them and that our bodies are the most brilliant hosts. 

“It’s really important to remember we are a part of nature, not apart from it.

“And nature is so resilient.

“As we go, we need to proceed, not by planting trees along walkways, but doing a little bit here, a little bit there and then watching what happens.

“We really need to think about the environment we live in and the spaces where we gather.”

The suggestion is that spending time surrounded by living things is not just a desirable way to spend some time, but perhaps a more primal need that is as vital to our mental health as the oxygen we rely on plants and trees to create for us.

As Tim puts it, Canary Wharf going “punk rogue” on ecology at the heart of the estate generates excitement for the future and exhilaration in the present.

You can feel it now, for free at Eden Dock.

The installation is free to visit at Canary Wharf

key details: Eden Dock

Eden Dock can be found right outside the main exit of Canary Wharf’s Jubilee line station.

The area is completely free to visit.

Full details of the project and the activities in celebration of its launch can be found online.

Read more: How Boat Sales By Aquavista offers residential moorings in east London

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

HCA Healthcare expands at Canary Wharf into 40 Bank Street

Chief operating officer Greg Bale talks engineering and patient-based design at the new facility

Image shows the lobby at 40 Bank Street in Canary Wharf
Patients access the facility from the building’s main lobby

Subscribe to our free Wharf Whispers newsletter here

Canary Wharf is constantly evolving.

Some changes are obvious, while others are hardly visible from the outside.

Take the first floor of 40 Bank Street, for example.

Looking at its exterior, few would guess that major engineering has taken place to reinforce a section of the building. 

This change was made to enable it to carry the 15 tonnes of weight associated with two state-of-the-art MRI scanners – both craned in through a gap in the wall on a single day. 

This retooling of office space has allowed private provider HCA Healthcare to significantly expand its presence in Canary Wharf.

Its recently opened facility now takes up the whole of the building’s first floor.

“It’s 20,000sq ft and offers full diagnostic and treatment facilities,” said Greg Bale, the company’s chief operating officer.

“We have GPs on site offering primary care appointments as well as secondary and tertiary level consultants providing special level care. 

“We also have imaging and diagnostic facilities, with MRI, ultrasound and X-Rays, alongside a range of treatment options.

“It’s a one-stop shop for patients – they can have their referral immediately from GP to consultant, then treatment if appropriate. 

“If they need more complex surgery, then there’s the backup of the wider HCA network.

“As a provider, we offer everything, right up to the most complex healthcare an individual might require, including cancer care, liver transplants, cardiac surgery and orthopaedic surgery.

“Anyone can access the outpatient services if they’re self-paying, but the majority will have private medical insurance.

“We estimate 75% of local employers provide cover and about 30% of the wider population will have this in place.

“Canary Wharf has been my pet project for the last two years and it feels incredible now that it’s open, having taken it through from concept to our first patient.”

HCA Healthcare chief operating officer, Greg Bale – a man with short brown hair in a grey suit, white shirt and a blue tie
HCA Healthcare chief operating officer, Greg Bale

designed around patient need

Greg worked as a pharmacist at Great Ormond Street Hospital before continuing his career at HCA and then making a move into management.

He said he was especially proud of the Canary Wharf facility’s design.

“Involving the medical team throughout the process is the bit I’m most proud of,” he said. “It’s been built around the patients. 

“We’ve taken the lead from one of our other flagship facilities at The Shard, which has been really successful as a patient diagnostic centre.

“At Canary Wharf, we’ve taken all the learning from there, and our clinical team has looked at the patient and doctor experience and their requirements and tried to elevate it.

“I think we’ve done that incredibly successfully and the patient feedback we’ve received already – two months in – has reinforced this.”

Measures taken include ensuring waiting areas have plenty of natural light and calm views over the dock to minimise stress.

Treatment rooms each also have their own changing rooms so patients can dress and undress in a contained, coherent environment in privacy.

HCA has also been unafraid to do things differently, creating dedicated treatment facilities for specific procedures thereby opening up more time for the general treatment rooms to be used.

It’s a joined-up approach that streamlines the approach to diagnosis and treatment, ultimately meaning patients should wait less time for results and then any action that may be needed.

With breast cancer, for example, the centre boasts the latest in mammography scanning alongside facilities to biopsy suspect tissue that can potentially deliver a diagnosis in as little as an hour. 

Consultants are then on hand immediately to explain the potential implications and next steps.

Image shows the exterior of 40 Bank Street with foliage in the foreground
HCA Healthcare’s Canary Wharf facility is based at 40 Bank Street

strong demand for HCA Healthcare

“I hope patients will feel reassured and confident in the service we’re providing,” said Greg.

“I want them to walk away having had a very positive experience.

“Patients should receive whatever it is they were hoping to gain from the advice they’re given on the condition they came with.”

With such depth and quality in its offering, it’s perhaps little wonder that HCA’s Canary Wharf expansion is already proving popular with patients.

“It has exceeded our expectations,” said Greg. “In our first month, we welcomed more than 2,500 patients, which is a very strong start for a recently expanded facility.

“We’re projecting 50,000 patients will walk through our doors within the next 12 months.

“Patient feedback has been very positive too and, as people come back from their holidays, we anticipate more activity.

“At a steady rate, we’re expecting to see between 250 and 300 patients a day, although we have the capacity to increase that further.

“For us, this expansion has been driven by a number of factors.

“We see the City and Canary Wharf as the two most economically strong markets in the UK and feel that will endure. 

“For us, the Wharf is a second major hub.

“Tower Hamlets is a rapidly growing borough and the estate’s own strategy, of diversification to become the best residential, retail and corporate market, was key.

“HCA works closely with many major companies to provide health screening for their employee base and we pay a lot of attention to those clients.

“There really is nothing else like us that has the same comprehensive offering.”

Image shows the outpatients reception area at HCA Healthcare in Canary Wharf
Waiting areas have been designed to promote calm

a one-stop-shop

“People know when they come to us that they will encounter experts in their field – whether that’s GPs or consultants.

“They will receive one-to-one care for whatever they have come to see a specialist about and they’ll know the diagnostic facilities are the best available.

“For example, we put two MRI scanners in – a 1.5T and a 3T.

“One isn’t better than the other.

“They have different magnetic field strengths so can be used for different things.

“We wanted to have both at our clinical team’s disposal.

“This approach leads to benefits for our patients.

“For instance, we represent a much younger demographic in the diagnosis and treatment of cancer than the average in the rest of the country.

“The reason for that is our detailed health screening, that patients have rapid access to a GP, can get a diagnosis quickly and then secondary and tertiary care.

“We hope that this results in better outcomes for them.

“It’s all about that one-stop shop – we’re providing patients with choice and building our services around their needs.

“Now patients don’t need to leave Canary Wharf for these services and why should they?”

Image shows people interacting at the primary care reception desk at HCA Healthcare in Canary Wharf
Patients can attend GP appointments at HCA Healthcare

key details: HCA Healthcare

HCA Healthcare is located at 40 Bank Street on the southern edge of the Canary Wharf estate.

It offers primary care, outpatient consultation and treatments and a wide range of diagnostic services.

For a full list of what’s available here.

Read more: How Boat Sales By Aquavista offers residential moorings in east London

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

Third Space expands group exercise offering in Canary Wharf

Senior group exercise manager Vicki Antoniou on why taking a class is a great way to train

Third Space Canary Wharf group exercise manager Vicki Antoniou, a woman sat in a hot yoga studio smiling at the camera
Third Space Canary Wharf group exercise manager Vicki Antoniou – image James Perrin

Subscribe to our free Wharf Whispers newsletter here

“Don’t fear the unknown”.

That’s the message from Vicki Antoniou, senior group exercise manager for Third Space’s two Canary Wharf clubs.

“If people are walking past The Yard – our crossfit inspired training space at the Canada Square club – and there’s a class on it can look like everyone knows what they’re doing,” she said.

“Or they hear a spin session getting underway, it can sound really overwhelming.   

“But it’s vital people understand that our classes operate for all levels of fitness – everyone taking part went for the first time at some point.”

We’re sat in Third Space Wood Wharf for our interview.

While the brand’s second site on the estate is in a separate location to the Canada Square club, it essentially acts as a massive extension to the existing facilities as local membership includes access to both.

That means there’s a second pool to swim in and an extra gym floor to train on.

But it also adds something wholly fresh in terms of group exercise – Hot Yoga and Reformer Pilates studios. 

This, alongside installing equipment for the latter at the original Canary Wharf site, has allowed the club to extend its already extensive timetable of classes, with more than 300 available every week.

Organising and managing that operation across two sites is no small task, but it’s one Vicki clearly relishes. 

The Canary Wharf and Wood Wharf clubs offer more than 300 classes each week – image shows members engaged in a Formula 3 class at Canary Wharf using weights and rowing machines
The Canary Wharf and Wood Wharf clubs offer more than 300 classes each week

the benefits of group exercise

“We get more than 30,000 attendances at classes each month,” she said.

“Around half of the people coming to Wood Wharf are going to a group class, with Canary Wharf a little under that.

“I get really excited about the benefits of working out with other people. We know that once members try a class, they keep coming back. 

“The hard part is just getting into the studio. Once you’re there, we’ll look after you.

“If you’re a bit hesitant, get there 15 minutes early and tell the instructor and they will make sure you’re comfortable.

“Everyone’s on their own journey.

“I’m big on inclusivity, so our instructors are trained to make sure everyone who comes into a class has the best possible experience and does what suits their mood for that day.

“We’re also happy to give members a tour of the studios when not in use if they’re feeling unsure.

“We can also advise what classes are best to start with, such as Fundamental Reformer for Pilates or Yin Yoga.”

Vicki’s own journey into the fitness industry began with group exercise, after friends invited her to be part of a film so they could gain Les Mills Bodypump certification.

Having “never picked up a weight in her life” before – a legacy of hating exercise at school – she was hooked and began going to classes.

Later she trained as an instructor and began teaching classes herself. At that time, fitness was more of a side hustle while Vicki worked in banking at Barclays on the Wharf and then in the City.

The arrival of her son saw her spending more time teaching fitness classes, which fitted around his school commitments, before heading back into the corporate world – this time in telecoms.

With her son grown, she “dipped her toe into nutrition”, setting up a company to offer workshops to businesses and organisations.

Third Space Wood Wharf boasts a large Hot Yoga studio
Third Space Wood Wharf boasts a large Hot Yoga studio

teaching at Third Space

“Around 2017, a friend of mine had started teaching at Third Space and I went to do a class with him,” said Vicki.

“It was fantastic and I thought I’d really like to teach there.

“I auditioned and began working as an instructor in 2018, first with one, then two and three classes a week. Eventually it was 10.

“At that point, I knew I wanted to manage, mentor and lead other instructors and so I applied for the group exercise manager at the Tower Bridge club and got the job.

“At first, despite my experience, I was petrified, but the support network was amazing.

“If you’ve done the job yourself, it puts you in a good position to manage others and I try to lead as I like to be led.

“Transparency and a lot of communication are essential.

“I’m a bit maternal and nurturing and really want to bring people into the fold.

“If you feel confident and that you belong, you’re going to lead classes as your authentic self.

“It’s vital that we have brand standards and that those are maintained across all our classes so members will always get that high quality experience.

“But I also want the instructors in my team to be themselves, not to put on a persona.

“They should feel free to express their personality and bring something of themselves to the sessions.

“We have thousands of members at Canary Wharf – the demographic is vast – and people really respond to instructors who deliver classes like that.”

Wood Wharf also has a dedicated Reformer Pilates studio
Wood Wharf also has a dedicated Reformer Pilates studio

what Third Space Wood Wharf brings

Wood Wharf’s additions to the timetable have proved immensely popular, with Reformer Pilates capturing members’ imaginations to the point where extra equipment has been brought in at the original site too, in order to keep up with demand.

“I think, with Reformer classes, it’s the accessibility of it,” said Vicki.

“The way the equipment and the classes have been designed means everybody can do it. We have Fundamental, Traditional and Dynamic classes, so it doesn’t matter what level of fitness you’re at.

“It’s about coming to try something different and learning a new way to move your body with equipment that doesn’t put pressure on your joints.

“It’s perfect for people who don’t want to jump around in the gym.

“But it complements other exercises too.

“If you incorporate it weekly into your training you’ll really see the benefits in strength and flexibility.

“People often need to be a bit brave to try it, but we’ll always look after them and teach them how to use the equipment and give lots of options for those at different levels.

“Hot Yoga has been very well attended at our other clubs, so we wanted to bring a studio here too. 

“Practising in a warm room gives you the ability to move your body in a more fluid and challenging way both from a physical and a mental perspective.

“It can feel as though the heat is lubricating your joints and giving you that extra mobility.” 

Members take part in a Lift class at Third Space Canary Wharf - men and women lifting kettlebells while doing lunges
Members take part in a Lift class at Third Space Canary Wharf

key details Third Space

The Wharf membership covers Third Space’s Canary Wharf and Wood Wharf clubs and costs £230 per month.

This grants access to facilities across both sites and includes unlimited group exercise classes including Hot Yoga and Reformer Pilates.

Third Space also offers group membership, starting at £279 per month, which allows access to facilities at Third Space’s growing collection of clubs including Soho, Marylebone, Wimbledon, Clapham Junction and Tower Bridge. It currently excludes Mayfair.

Find out more about membership here

Read more: How Boat Sales By Aquavista offers residential moorings in east London

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

Uber Boat By Thames Clippers hosts live comedy and music shows

Trinity Buoy Wharf-based river bus service is also selling New Year’s Eve fireworks sailings

Image shows an Uber Boat By Thames Clippers river bus sailing past the houses of Parliament at Night
Uber Boat By Thames Clippers has unveiled a programme of special sailings

Subscribe to our free Wharf Whispers newsletter here

When is a river bus not a river bus?

Perhaps when it’s hosting stand-up gigs, or maybe when it’s a live music venue.

Or how about when it’s offering cruises for New Year’s Eve?

There’s nothing new about Uber Boat By Thames Clippers’ vessels being used for diverse purposes.

The rapid craft have long been hired out to clients who typically use them to transport people to or from events.

The Trinity Buoy Wharf-based business also offers Illuminated River Official Boat Tours so people can experience the capital’s bridges and buildings lit up from the water.

But 2024 brings something new.

“Our normal river bus service is our core business – and always will be – but we’ve also been looking at the evening time to see how we can engage with some of our customers,” said Adrian White, head of marketing and communications for the Clippers.

“So we’ve set up a series of comedy and music nights. Audiences will arrive at our recently opened Clipper Lounge at Embankment Pier.

“They’ll be able to get a drink there and board their boat.

“From there, they’ll sail up and down the river – London is really beautiful at night – enjoy the performances and then return to Embankment.

“If people have never used one of our services before, hopefully this will be a great introduction to find a different way of travelling in the capital, either for a commute or as a tourist.”

Image shows comedian, a man with short dark hair, in a bright floral shirt covered with roses
Comedian Michael Legge will feature on the second of three comedy cruises

comedy aboard Uber Boat By Thames Clippers

While this is something new for the Clippers, demand has already seen two comedy nights become three after the first date on October 4 sold out.

That show will feature the talents of Ben Norris, Sarah Kendall and Tim FitzHigham, who once raised more than £10,000 for Comic Relief by sailing a paper boat 160 miles down the Thames.

“With that history, we thought he would be absolutely perfect and clearly we’ve seen there’s a demand for this kind of event,” said Adrian.

“Tickets are already going fast for the second show and we’ve only just made the third date live.

“We’ll also look at doing more of these events in future, especially during the darker months of the year.

“We’ll showcase the best that London has to offer in terms of lights and sights, while people listen to comics that will put a smile on their faces.”

Doors for the comedy shows open at 6pm with sailing at 6.30pm-8.30pm. Tickets cost £20 per person and are available for events on November 8 and December 5.

The former will feature Mike Gunn, Jimmy McGhie and Michael Legge, while the latter stars Keith Farnan, Jenny Collier and Funmbi Omotayo.

Image shows a Sofar Sounds performer, a violinist, playing to a crowd. The company has partnered with Uber Boat By Thames Clippers
Sofar Sounds specialises in gigs at unusual locations

mystery performances by Sofar Sounds

Uber Boat By Thames Clippers has also teamed up with Sofar Sounds for a pair of live music dates in the autumn.

Typically those attending the brand’s gigs don’t know the location of the concert, but in this instance ticket holders will know where they’re going. 

They won’t, however, know who they’ll be listening to until they arrive.

“London is probably the music capital of the world – everyone comes and plays here,” said Adrian. 

“Sofar Sounds is the perfect partner.

“We provide an interesting venue and they have a customer base that are intrigued by the proposition.

“Again, if they prove popular, we’ll put more on.”

Like the comedy nights, audiences will embark at Embankment Pier with boarding at 7.15pm for sailing at 7.30pm. 

Tickets for the two scheduled events on October 31 and November 14, cost £41 per person.

The identity of performers will remain secret until the gig, but there will be three acts to watch.

Image shows bridges over the River Thames in central London lit up in bright colours at night
Uber Boat By Thames Clippers offers the Illuminated River Official Boat Tour

a new spot on the river

The opening of Clipper Lounge brings a number of benefits to the business.

Open on Embankment Pier to all-comers whether using the boats or not, its current hours of operation are 11am-9pm Monday-Wednesday and until 11pm Thursday-Saturday.

It serves light bites alongside a drinks menu that ranges from Dom Perignon to bottled beers and boasts views of central London from its position on the Thames.

“It means we have use of the pier, so if a client is hiring one of our boats privately, they can use the Clipper Lounge as a place to meet before they get on board,” said Alison Murphy, head of sales at the Clippers. 

“It also means organisations have much longer to get their group together in comfort before they get on board and people can hire the venue itself for an evening too.

“As a company, we’ve always operated elements in addition to our river bus services. 

“But these latest additions take that and move it to more of a public offering – using our vessels in a different way.”

Image shows a couple toasting with Champagne on board Uber Boat By Thames Clippers
Uber Boat By Thames Clippers also has a series of special New Year’s Eve cruises to watch the fireworks in central London

sailing into the New Year

In a similar vein, Uber Boat By Thames Clippers has just unveiled its offering for New Year’s Eve, where guests can join sailings to watch the fireworks. 

“People will board one of four vessels, enjoy a welcome drink, snacks and music from Sofar Sounds,” said Alison.

“After a cruise, the vessels will moor up to give those on board an unrivalled view of the fireworks. 

“At midnight there will be Champagne and then the boats will return to the piers they left from.”

Cruises leave from Putney, Battersea Power Station and Canary Wharf at 10pm.

For those further to the east or south-east, there will be a sailing from Gravesend at 9pm stopping at Barking Riverside and North Greenwich as it makes its way into central London.

Tickets for all options cost £180 per person.

key details: Uber Boat By Thames Clippers

There are tickets still available for comedy nights on board Uber Boat By Thames Clippers on November 8 and December 5.

They cost £20. Sofar Sounds gigs take place on October 31 and November 14. They cost £41. 

Sailings for New Year’s Eve take place from Gravesend (stopping at Barking Riverside and North Greenwich), Putney, Battersea Power Station and Canary Wharf.

Tickets cost £180.

Find out more about special sailings here

Read more: How Boat Sales By Aquavista offers residential moorings in east London

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

Jools Holland prepares to host the Boisdale Music Awards 2024

The musician, presenter, band leader and singer talks Isle Of Dogs pubs and playing in special rooms

Image shows Jools Holland and YolanDa Brown hosting the Boisdale Music Awards
Jools Holland in full flow hosting the Boisdale Music Awards with saxophonist YolanDa Brown

Subscribe to our free Wharf Whispers newsletter here

Jools Holland has a long association with Boisdale Of Canary Wharf.

He’s been patron of music at the Cabot Place venue since it opened its doors way back in 2011.

But his musical connection to this part of London goes back even further. 

“Growing up, I lived in Greenwich – just the other side of the Blackwall Tunnel – but nobody dared go through ‘the pipe’ as it was known,” said the band leader, pianist, presenter, singer and former member of Squeeze. 

“It was another world, but we were teenagers so we went through and discovered the people on the other side of the river were just as nice as us.

“I cut my teeth playing in pubs on the Isle Of Dogs such as The Watermans Arms and The Gun.

“I even won a talent show in one at the age of 15.

“The prize was that you got to play there for four weeks.

“They sacked me after three, because I didn’t know any more songs.

“Pubs used to have piano players and then, once a week, maybe a band.

“There was one in Rotherhithe – The Prince Of Orange – which had trad jazz. It was open all night for a while and it was fantastic, although it’s closed now.”

That regularity of live performance was what first attracted Jools to Boisdale. 

“I went to the restaurant in Belgravia a few times and got to know the owner, Ranald Macdonald,” said the musician.

“I just thought it was so great that they put on music, because there aren’t that many places doing that consistently.

“Boisdale does and that’s amazing because it’s a really hard thing to organise.

“Right from the first time I went in there, it had an atmosphere, something a bit glamorous – as though it was from another age like a 1940s American film.”

Jools performs with Gregory Porter and Nick Reynolds of the Alabama 3
Jools performs with Gregory Porter and Nick Reynolds of the Alabama 3

patron of music: Jools Holland

As patron of music, Jools regularly hosts a Boogie-Woogie Spectacular at the Canary Wharf venue, featuring his favourite stride and boogie-woogie pianists such as Neville Dickie, German Axel Zwingenberger and Swiss Ladyva.

He also hosts the Boisdale Music Awards annually and is set to do so again on September 18, 2024, in the company of saxophonist YolanDa Brown – herself now an east London restaurateur.

“Boisdale Of Canary Wharf is really a wonderful place,” said Jools.

“It has a magical atmosphere that’s like walking into another world.

“You have the joy of the music, the food and the buzz.

“The awards are really great because you get people from all different fields of performance at varied stages in their careers.”

Previous winners have included the likes of Alabama 3, PP Arnold, Snow, Tony Iommi, Kiki Dee, Suzi Quatro, Emeli Sande, Lemar, UB40, Lisa Stansfield, Mud Morganfield and Maxi Priest.

It’s also recognised emerging acts such as Errol Linton, Emily Capell and Charlie Pyne.

“Forget what they say in the media, there aren’t different sorts of music, these are just great players and singers,” said Jools, who often collaborates with winners on the night.

“It’s a bit like Later, my TV programme.

“The event is a real mix of things rather than just a load of pop music – although there’s nothing wrong with that.

“I’d use previous winners Gregory Porter and Albert Lee as examples.

“Albert is one of the greatest country guitarists the world has ever known and Gregory is one of the best jazz singers alive today.

“I love the fact that they’re in different spheres, but they can both fit into Boisdale and both receive awards from this venue in Canary Wharf – I think that’s wonderful.”

PP Arnold on stage at the Boisdale Music Awards
PP Arnold on stage at the Boisdale Music Awards

Boisdale Of Canary Wharf: home of the unexpected

One of the endearing things about nights out at Boisdale is that you never quite know what’s going to happen and its awards ceremonies are legend for their unexpected appearances and juxtapositions. 

Where else might you spot Hugh Laurie swapping tales with a founder member of Black Sabbath or see a Sex Pistol perform with David Bowie’s sideman?

With going on a decade and a half of performances, its stage has hosted an unrelentingly diverse programme of acts, with Mel C, Rebecca Ferguson, Alexander Armstrong and Suspiciously Elvis giving it their all.

“My friend Rod Stewart did go in and perform one night and loved it,” said Jools. “He didn’t realise I could have been there playing with him.

“Boisdale Of Canary Wharf has become a great room. When these places are new, I think they’re harder. I do think rooms have a spirit – now it’s got a vibe in it.

“It’s a curious thing. I’m not a mumbo-jumbo person, but there is definitely something about a musical instrument that’s been played a lot, or a room that’s been inhabited and has had a lot of music played in it, with people enjoying it. That really adds to the atmosphere.

“You can’t put your finger on what it is, but the likelihood of something great happening is much increased.

“For me, that was playing with Gregory Porter at Boisdale.”

People attend the Boisdale Music Awards dinner hosted by Jools Holland
The event packs our Boisdale Of Canary Wharf

Jools Holland on Canary Wharf

It’s not just the venue itself for Jools, however.

Having grown up locally and formed Squeeze across the river in Deptford, he’s seen Canary Wharf emerge and grow and he’s a fan.

“Some people say that, years ago – when there was nothing there – it was really great,” he said.

“But I say what the great gurus say, which is that it’s now that’s the moment

“If you have a room with all those great people in it and great food too, then now is its pinnacle – paradise is now – and now is the time to go.

“When Canary Wharf was first built it was a big thing.

“You’d look over from Greenwich and you’d see it towering above everything else, but now everything’s around it – there’s a whole world here.

“When they said the piazza in Covent Garden was a great place after it was first built, others said they’d preferred it as a mediaeval village.

“The great thing about Canary Wharf is that it’s been very well built.

“Then with the live music you have here now at Boisdale it becomes a place.

“You’ve got to give places like the Wharf a chance sometimes, rather than saying it was better in the past or it will be better in the future.

“Now is the time that it’s actually good.”

Son of Muddy Waters, Mud Morganfield on stage at the awards
Son of Muddy Waters, Mud Morganfield on stage at the awards

a burger for preference

While on duty Jools prefers a clear head and stomach, so he’ll be waiting until after the presenting is done to enjoy Boisdale’s hospitality on September 18, 2024.

But his dish of choice at the venue perhaps harks back to another memory from his personal relationship with Canary Wharf. 

“Their cheeseburger is a delicious thing,” he said. “The food is always very consistent – you feel as though you’ve had a proper night out when you eat there.

“They have a great wine list there, and I quite like wine.

“You could take your aged aunt there and she’d think it was fantastic, or you could take some teenagers and they’d have a fantastic time.

“It has that personal touch, it’s not like a corporate chain, but it has the contents of Ranald’s brain all around the room and it’s a very nice brain to have a look at.

“I remember, back when One Canada Square was first built, I used to take my children through the Blackwall Tunnel and we’d pretend we’d driven all the way to the USA.

“There was an American diner at the foot of the tower serving burgers and that was great.

“There’s a lot more than that here today.”

Emerging artist Emily Capell performs at Boisdale Of Canary Wharf after receiving an award
Emerging artist Emily Capell performs at Boisdale Of Canary Wharf after receiving an award

key details: Boisdale-Xejoff Music Awards 2024

The Boisdale-Xerjoff Music Awards 2024, hosted by Jools Holland, are set to take place on September 18, 2024, with ticket prices starting at £149.

The evening starts at 6pm with a Champagne and cocktail reception followed by a three-course dinner. 

The awards will then be presented by Jools Holland and YolanDa Brown alongside performances from the winners.

The party will go on until 1am.

Find out more about the awards here

Read more: How Vertus continues to evolve its brand

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

How 3equals1 Design specialises in timeless commercial interiors

Founded by Maz Mahmoudi, the studio relocated to Cannon Workshops near Canary Wharf in 2023

Image shows 3equals1 Design founder and director Maz Mahmoudi, a woman wearing a gold necklace with red hair in front of a yellow brick wall
3equals1 Design founder and director Maz Mahmoudi

Subscribe to our free Wharf Whispers newsletter here

Next time you’re in an office or a workspace of any kind, just stop for a minute and take time to notice its design.

The colours, the furniture and even the layout will have likely been chosen and combined by someone like Maz Mahmoudi, founder and director of 3equals1 Design.

The company moved its clutch of creatives to Cannon Workshops, adjacent to Canary Wharf, a year ago, relocating from Waterloo to build on nearly a decade and a half in business.

“We were based at an old city farm in Waterloo for seven years before moving here, but developers got their hands on it,” said Maz.

“I looked around and was trying to think what the good transport links would be.

“Selfishly, I wanted somewhere I could get to my home in Kidbrooke from, as I have a baby.

“We looked at a place in Mile End, but it was a bit sketchy and then noticed a ‘To Let’ notice as we were going past Cannon Workshops. We saw this unit and loved it. 

“The move allowed us to reimagine our own workspace.

“We did the flooring, all the painting, the wiring and the electrics.

“I like that it’s on two levels and we love the community aspect of being here too.

“I had no idea this whole world even existed – the dock, the nice little pubs and London Museum Docklands.

“This was the first time I’d signed a five-year lease, which felt very grown up – we need to keep the business going for at least that long.” 

Image shows the brick buildings of Cannon Workshops under a blue sky with white clouds
3equals1 Design is now based at Cannon Workshops next to Canary Wharf

a history in design

Maz is energetic, interested and interesting, suggesting that another few years won’t be much trouble to achieve. 

Having originally trained as a furniture designer, she initially embarked on a career as a maker and found herself the only woman on the workshop floor.

“I had a great time,” she said. “But furniture making is physical.

“By 30 a lot of the guys were having back problems and I found myself at a crossroads trying to decide what I wanted to do.

“I did a bit of set building for movies and some art direction, before going on to work at a furniture dealership. 

“I’ve always loved furniture. People identify with it.

“There’s comfort and longevity there – history and craftsmanship too.

“A dining table might be used for Christmas dinners or summer parties, but it’s also where the kids do their drawing. 

“Dealers curate pieces for architects and it was mostly workplace stuff.

“I was made redundant in the 2008 credit crunch and then went on to work for a design-and-build architecture firm, learnt a lot about that sector and was then made redundant again.”

Image shows an interior by 3equals1 Design for a show room in Clerkenwell. Features include orange and dark grey walls
The company has taken on a diverse range of projects in its 14 years

founding 3equals1 Design

While dreaming of relocating to New York, but with limited visa prospects, Maz decided to start her own design business with two friends.

Her partners went on to pastures new, but she stuck with 3equals1, evolving the company as new work came in.

“I started it in London at my kitchen table and it’s really changed,” she said.

“Initially my customer base was all furniture dealers.

“I’d get floor plans and made sure furniture fitted the spaces.

“Then I’d get work from design-and-build companies that didn’t have their own in-house designers.

“There wasn’t any huge strategy, just a lot of interest – going out, networking and speaking to the right people.  

“I’d meet clients who would ask me to come back and do more work and now we work with a few asset managers when they are trying to get tenants into their buildings.

“After Covid, nobody wanted to be in a workspace with desks and boardrooms, everybody wanted to feel places were personalised – a home away from home.

“Then there’s sustainability to consider.

“We really have grown organically.

“Today we are predominantly commercial interior designers for workplaces, hospitality venues and some residential properties for developers.”

Image shows a CGI of an office interior by 3equasl1 Design
Maz’s firm always aims to design a space for the people who wil use it

interrogating the space

Whatever the project, understanding how a space will be used by those inhabiting it is crucial to Maz and her team’s process.

“I couldn’t do any of this without the people around me – having different designers with their own ideas is what keeps us varied as a business,” she said.

“Each of us challenging each other is what makes design really exciting and organic and prevents it from becoming stale.

“It’s especially important when we’re designing an environment for lots of people not to be a lone ranger – you need different voices to make sure you’re catering for the different people you’re designing for.

“When a client comes to us with a space, we try to understand the demographic of the people working in the company.

“How do they dress? Are they in suits, smart casual or jeans?

“We need to create an environment where they will feel at home.

“ Everyone says that most of our lives are spent in work – so to have a comfortable space allows people to be productive.

“We look at everything, from the flooring to the architecture of the building we’re working with and we try to give a nod to that.”

Image shows the exterior of Fleurie wine bar in south-east London, designed by 3equals1 Design
3equals1 Design recently designed Fleurie wine bar in Bermondsey Street

a sustainable approach

“We also look at longevity – we typically don’t want to do overly fashionable design that’s cool for a year and then everyone would feel deflated.

“For me, a big part of sustainability is how long the materials you put in will last.

“It’s about getting the right stuff in – timeless design that doesn’t shout.

“It’s also about speaking to people. But it’s not about what I or the team want for their office.

“It’s about what the client wants. They have to be happy where they are.”

3equals1 Design is eager to collaborate with more companies in Canary Wharf and east London and there’s one particular project on Maz’s wish list.

“I really want to design a pub,” she said.

“It would be great to really rethink what the space could be. I have this idea that it could be a co-working space during the day and then turn back into a drinking den in the evening.”

Image shows the interior of Fleurie in Bermondsey Street, a warmly lit wine bar with white walls
The wine bar’s warmly-lit interior

key details: 3equals1 Design

3equals1 Design is a workplace interior design company based at Cannon Workshops near West India Quay.

Maz and her team offer a range of services to transform and refresh spaces for all kinds of organisations and businesses.

Find out more about the business here

Read more: How Vertus continues to evolve its brand

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

W’air Sneaker Laundry offers sustainable cleaning in Canary Wharf

Brand has expanded its east London operation using air, tapwater and detergent to get stains and muck off fabric trainers

A man cleans a fabric trainer with a W'air device at the brand's Canary Wharf branch
A W’air device is used to clean fabric trainers at the Canary Wharf branch

Subscribe to our free Wharf Whispers newsletter here

The world increasingly lives in trainers.

Rewind 20 years and a typical Tube train on a weekday would be filled with commuters in smart leather shoes.

This was the boom time for cobblers and manufacturers of shoe polish. 

But the world turns. The pandemic accelerated a process that was already well underway.

A more casual attitude to clothing in many workplaces has now found its feet – for comfort, for style and for simple economic reasons, the trainer has won out. 

The logic of having a completely separate wardrobe for work and play, when so many industries no longer demand it is faltering.

But that also leaves us with a problem.

While a brush and a pot of polish were enough to refresh a pair of brogues, sneakers come in a much wider variety of styles and materials, providing a greater challenge when it comes to cleaning.

One might spend a painstaking evening with an old toothbrush, purchase an esoteric collection of products for the purpose or chuck them in a washing machine in a pillowcase – the latter not great for either the footwear or the appliance.  

But there are other options. Recently opened in Canary Wharf, W’air Sneaker Laundry offers services specifically tailored to shoes featuring fabrics in their design – elements that are especially prone to staining.

It all started with a machine developed to clean clothes.

W'air Sneaker Laundry in Canary Wharf, with two men working behind the counter
W’air Sneaker Laundry is located under One Canada Square in Canary Wharf

the origin: W’air Sneaker Laundry

“The device started life at Unilever, where it was designed before being picked up by Pilot Lite Ventures, which launched it as the world’s first eco-friendly handheld fabric care device,” said Kate Rixon, retail lead at W’air Sneaker Laundry.

“It uses cold tapwater and air with a bit of detergent, so it got its name as a blend of water and air. 

“I’d spent 30 years working for retail giant Arcadia until it went into administration in 2021 and joined Pilot Lite as a consultant.”

Initially, Kate sold the W’air  services into retail businesses such as Tommy Hilfiger and Calvin Klein, using it to spot clean stains and refresh garments in their stores.

“The whole ethos of W’air is sustainability,” said Kate.

“Garments in shops can get stained from children’s sticky fingers, make-up and even blood.

“Historically, those might be sent to landfill if they weren’t cleaned. W’air is about preventing that and also about reducing water use.

“Often garments don’t need washing, the stain just needs to be removed. 

“The W’air device only uses cold water and air plus a mild detergent which gives clothes a fresh smell so you’re saving on water and electricity.”

Adding another string to the company’s bow, the decision was made to target trainers with a consumer-facing venture.

Image shows W'air Sneaker Laundry operations manager Oliver Grout, a man with long brown hair and a moustache in a blue top
W’air Sneaker Laundry operations manager Oliver Grout

dipping a toe in

“We decided to diversify into sneaker cleaning and opened a kiosk at Westfield Stratford City to test the market,” said Kate. “Now we’re in Canary Wharf too.

“People are wearing trainers a lot more now, so that’s one reason we went down this route alongside our garment cleaning business.

“The W’air device is a pressure pump and it works a bit like a steam cleaner only with cold water. It flushes out stains on fabric like oil, make-up, red wine and soy sauce.

“Then you just need to let whatever you’re washing dry overnight and it’s ready to go.

“Because there’s a slight fragrance with the detergent, it also refreshes clothes and sneakers, removing any odours without using chemicals like Febreze.”

As operations manager, Oliver Grout is the man charged with running the Canary Wharf and Stratford sites.

Now aged 21, he embarked on a retail career with Waitrose before swapping the supermarket for W’air. 

“After training, we started off in Westfield and had a really good year before deciding it would be worth dipping our toes in Canary Wharf,” he said.

“The W’air device is part of our cleaning toolkit – it’s not a magic machine that can get rid of everything.

“But it does an amazing job on fabric trainers including suede and canvas, where the dirt can be embedded.

“It’s a targeted cleaner, and works very well with old stains which might otherwise be difficult to remove with your normal equipment. That’s where it really shines.

“It’s also good at removing excess dirt.

“If you’ve been out in fields with your shoes caked in mud, using a brush can just embed the dirt more deeply in the fabric.”

blasting away

“With the W’air device, you aim it at the dirt and it blasts it up and away from the shoe, rather than smudging it in further,” added Oliver.

“In addition to cleaning, we also offer deoxidisation.

“For example, white soles on trainers can start to bleach from exposure to direct sunlight, so we have machines which will reverse that process and restore the shoes back to their proper colour.

“Having had staff members with connections to Canary Wharf, we thought it would be a good area for our services.

“You get a lot of people passing through the malls whether they live here, work here or are just visiting.

“It’s hard to pinpoint our typical customer, but we see a lot of lifestyle sneakers because they get taken out and worn so much.

“People do bring in shoes that have been lying there for ages or hidden away in cupboards for anything up to a year.

“We won’t always be able to make shoes look like new, but we can smarten them up so they can be worn again.”

W’air recommends purely leather trainers are best taken to the cobbler, as its technology is much more geared towards cleaning fabric.

To that end, the firm also offers spot cleaning for garments and handbags at its sites.

The focus, however, is on trainers and W’air Sneaker Laundry will be popping up outside Waitrose on August 14, 2024, to demonstrate its cleaning powers to Wharfers in more detail.

Alternatively, drop into one of its branches and find out more.

key details: W’air Sneaker Laundry

You can find W’air Sneaker Laundry’s Canary Wharf branch in the mall underneath One Canada Square.

The business is weekdays from 8am-6pm and from 10am on Saturdays and 11am on Sundays with the same closing time. 

Standard cleaning services for sneakers start at £30.

The business also has a branch at Westfield Stratford City.

Find out more about the brand here

Read more: How Toby Kidman created a pub with soul at the Pacific Tavern

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

Vertus set to evolve its Canary Wharf offering with short stay plan

We sit down with Vertus managing director Alastair Mullens to find out how he’s grown and softened the residential brand plus what the future holds

Image shows Vertus blocks at Wood Wharf, clad in brick in front of more residential towers
Vertus’ residential rental operation is a key part of the Canary Wharf estate

Subscribe to our free Wharf Whispers newsletter hereT

Things move fast in Canary Wharf.

Already, in August 2024, it’s hard to remember a time when people weren’t living on the estate – such has been the interweaving of the blossoming residential community with the fabric of the place, a shift in mindset to becoming a truly 24/7 slice of London. 

But in 2018 it was all still to come.

That’s when Alastair Mullens took on the role of managing director at a newly minted Canary Wharf Group subsidiary called Vertus, created to handle the estate’s crop of build-to-rent (BTR) properties.

At the time, BTR was still a relatively new concept in the capital and, indeed, the rest of the UK.

But, aiming to ape the success of well-established “multi-family” schemes in the USA and elsewhere, it was already gaining traction among developers who saw the potential advantages in terms of easier financing and steady income streams against the big revenue splashes of private sale.

Image shows Vertus managing director Alastair Mullens, a man in a blue suit and a white shirt with blonde hair
Vertus managing director Alastair Mullens

a mountain to climb

“When I arrived, it was just me and one other member of staff,” said Alastair.

“It looked like a very big mountain to climb.

“But now we have more than 75 people working at Vertus – the team did an amazing job and it’s been a really great journey.”

Specifically, the company has completely filled three buildings on the estate – 10 George Street and 8 Water Street in Wood Wharf and Newfoundland, which sits to the western edge of the estate. 

Even within this relatively short space of time, however, there’s been a constant feel of agile evolution.

“Vertus was very much born out of Canary Wharf and initially it felt quite corporate,” said Alastair.

“It was directed at a customer base we thought we were going to attract – the people who worked on the estate, who could afford to rent through us.

“That was very successful and about 70% of the people who moved into the first phase of 10 George Street were those workers.

“Today though, that percentage is around 25% at full occupancy.

“It’s a change that has been driven by two things – the arrival of the Elizabeth Line and the way the pandemic has shifted things.

“People now have more flexibility for work and may not be in the office five days a week.

“They have more of a choice about where they live and many are choosing Canary Wharf, even if they don’t work here.”

a resurgent Canary Wharf

It’s demand that’s perhaps unsurprising.

The estate’s resurgence after Covid has seen a wealth of attractions arrive locally, prompting 67.2million people to visit in 2023.

The latest figures for July show the month was 8.5% up on last year.

Canary Wharf is hot in a way that has nothing to do with the summer weather. 

Its decision to embrace competitive socialising, an enhanced hospitality offering and even kids activities, has turned it from an area that was once overlooked to a place Londoners are actively seeking out.

Less formal, less corporate – more fun, more relaxed. 

While Vertus’s buildings are currently full, its journey is really only just beginning.

In preparation for what’s to come, it’s softened its branding in line with the Wharf of the mid 2020s and to reflect the greater flexibility it’s about to bring to the market. 

Image shows a bed, with an abstract picture on the wall as well as a reading light
The brand is set to launch studios for shorter stays at the start of 2025 under the Vertus Edit brand

softening brand Vertus

“We’ve kept the name with the rebrand but have taken time to understand how our customers see us,” said Alastair. 

“We’re not just a corporate landlord they’re renting from to get a good service.

“Words like  ‘friendship’ and ‘interaction’ – both with fellow-residents and our team – are what we thrive on.

“The brand now feels more homely, rather than just a company providing places to live. 

“Outwardly we’re far softer and we’ve done a lot of work on the tone of our voice so it feels friendlier.

“That’s both in our image and advertising, but also in our communications with residents. We’re delivering the same messages but in a less formal, more direct way.

“This has come from the way we’ve seen residents interact with our team – that they prefer to be addressed by their first names, for example.

“All of this is a shift in mentality – a change in the demographic living with us and, perhaps, the way in which people now feel about being less formal.

“Historically, the Canary Wharf estate has been very corporate.

“Aesthetically it’s been steel, glass and concrete. 

“But in recent years it’s softened too – green walls, green lamp posts and our collaboration with the Eden Project in Middle Dock.

“Then there’s the leisure offer, which has made it a more fun environment.

“A good example was when we held The North Face Climb Festival at Wood Wharf recently.

“Our team said residents saw the buzz and were attracted to it.

“Originally we marketed the area as a private estate filled with peace and tranquillity. 

“Now we’re selling an environment that’s increasingly lively and fun – somewhere people really want to be.”

Image shows a kitchenette in a Vertus Edit property
Vertus Edit studios come complete with kitchenettes

homes in the pipeline

The good news for those who would also like to live locally is that Vertus is by no means done providing apartments. 

“Two new towers at 50 and 60 Charter Street will see more than 750 Vertus apartments available to rent, with around 300 ready by the end of 2025 and the rest by mid-2026,” said Alastair. 

“Then, 40 Charter Street completes at the end of 2027 with more than 550 properties.

“We’ve taken much of what we’ve learnt from our current buildings – how the concierge teams work, rolling out parcel delivery to individual apartments and offering more co-working space – and put this into these towers.

“They will give us another 1,300 BTR apartments in Canary Wharf.

“We’ve also learnt a lot about fostering community and, about a year ago, reimagined our resident engagement programme as Vertus Plus. 

“This includes perks such as early access to new restaurant openings and discounts at retailers on the estate as well as an events team that works to arrange experiences for those living in our apartments. 

“When you see a group going for dinner after an event, you know they have connected – we can bring people together, but it’s our residents who build the community.

“In order to support that, we are very much encouraging longer tenancies in our buildings.”

Image shows a Vertus Edit studio with a bed and a kitchenette reflected in the mirror
Vertus Edit studios are available to book from February 2025

Vertus Edit, a shorter stay

While the arrival of new properties will doubtless be welcome given the demand for tenancies in Vertus’ existing portfolio, the company is also further evolving its offering to appeal to those with different needs.

Vertus Edit offers 378 studios for more flexible, shorter stays – even for a single night.

“These are completing around the end of this year and will offer people the opportunity to stay in a Vertus product for a number of nights or months,” said Alastair.

“The studios are, on average, 17sq m and have everything a visitor needs. 

“They’ve got small kitchenettes, with hobs, combination microwave ovens and enough storage for pots and pans.

“It’s a product that’s fun, colourful and funky.

“We’ve long been getting enquiries about short-term rentals and we are now able to say that there is an option.

“We’re using the equity in the Vertus brand for this because people recognise it and Vertus Edit becomes that place to stay in Canary Wharf.

“Then, if someone enjoys a short-term stay in the area and sees what we have to offer, they may well decide to upgrade.”

next steps

As for the future, with Canary Wharf’s continued growth there’s still much more in the pipeline.

“We are developing North Quay, so the question is how we offer appropriate accommodation for people working in the life sciences space,” said Alastair.

“I’d also like to see a BTR product with reduced amenity.

“We’ve followed the American model and we offer a great product and great service but not everyone wants things like a big lounge, a gym or a cinema room.

“Some people just want to rent a good apartment that’s well managed with high-speed broadband.

“I think if we could do something like that it would be well taken up with people paying a reduced rent for fewer amenities.

“There’s not a lot around like that in the market at the moment. 

“This may also allow tenants to save more easily if they want to buy a property in the future.” 

key details: Vertus

More information about renting with Vertus and stays with Vertus Edit can be found here.

Single night bookings for the latter start at £100 a night for two people.

Discounts for longer stays are available.

Read more: How Toby Kidman created a pub with soul at the Pacific Tavern

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

Canary Wharf welcomes artwork by Henry Gibbs celebrating Pride

The artist has used reflective aluminium paint and black dots to create intimate scenes of himself and his friends on walls at Wren Landing

Artist Henry Gibbs stands in front of his mural Get Real in Canary Wharf, a young man in a black top and denim shorts
Artist Henry Gibbs with detail from Get Real in Canary Wharf

Subscribe to our free Wharf Whispers newsletter here

Canary Wharf’s Pride month celebrations generally feature vibrant colours.

From the rainbow pedestrian crossings to the multicolour triangles of Lothar Götz, subtly recalling the abuse of LGBTQIA+ people at the hands of the Nazis.

But Henry Gibbs Get Real, painted on three walls at Wren Landing overlooking West India North Dock, presents a different take on queer relationships and intimacy.

Pass by close up and his monochrome dots may well be incomprehensible – a random pattern in black and white.

But move further away and things start to come into focus. 

Two women look at Henry's artwork at Canary Wharf's Wren Landing
Passers-by take in Get Real at Wren Landing

discovery in abstraction

“While I was painting it, I hadn’t really comprehended the image because I was very close to it all the time,” said Henry, who spent three weeks creating the work.

“When I felt something from it was when I went over to the other side of the dock.

“That action of taking a step back is when the emotion comes, not necessarily one particular feeling, but really trying to understand something and getting to know it.

“The act of abstraction and including hidden references is a very queer thing. I could say that the dots are a queer abstraction, which is a theory in itself.

“Then there’s the use of colour in the work – I wanted to create something more understated for this commission.

“With the black dots I was thinking about light, so I used aluminium reflective paint as the base, which literally takes light and colour from the sources around it.

“That’s a queer thing in itself, because of the constant change that is being influenced by the painting’s environment.

“The black dots are also like a newspaper-style print and the mural as a whole has this aspect of absorption, which is a reflection of queer identity.

“The aluminium paint will pick up some colour in different lights – at sunset it can have an orange glow and there will be a similar effect at five in the morning as well as the glow of artificial lights at night.”

Henry is the second artist to create work on the estate through Canary Wharf Group’s partnership with Pictorum Gallery, following the unveiling of Lydia Hamblet’s Together, Basking On The South Quay in 2023. 

A recent graduate of Central Saint Martins, he said he’d developed an increasingly mechanical way of painting, having become interested in technology as a medium.

Artist Henry Gibbs stands in front of his mural Get Real in Canary Wharf, a young man in a black top and denim shorts
Henry says the dots he uses create a ‘distorted, abstract look up close’

joining the dots

“I developed this dot technique, using found imagery and photography I do myself,” he said.

“I half-tone and then project them onto a canvas to create a distorted, abstract look up close.

“Then at a distance – or if you view it online – you get a sense of the image that’s there. That’s also the technique I used for the mural.

“The title comes from the film Get Real, which is about coming out in school – it’s quite a raw 1990s movie that was cheaply made but has a real impact and a strong message about growing up gay.

“The painting’s title is also about Jacques Lacan’s psychoanalytic theory of The Real – that your self comes from within and is not influenced by anything else.

“I don’t really believe in coming out, but my real self is found in the images in the work. It features my friends Ed and Tommy as well as me on the thinner wall.

“It references my own queer friendships and intimacies, which have only developed quite recently, so there’s discovery too, which I wanted to celebrate. 

“It’s a strange feeling to have this mural in Canary Wharf. It’s my thing, but it’s also such a public display of the work.

“I would have to go and see people looking at it to understand how that feels – I can’t really imagine it.

“I found the process of doing it very exposing, because there were people watching me doing it. It did feel good to complete it.

“My friends and family all came to the launch and I felt pleased with what I’ve done.

“I’d never been to Canary Wharf before this project, I didn’t know who I’d be working with or where.

“There were a lot of late nights, a lot of work, but we got it done and I feel very accomplished.  

Image shows Get Real from further away with images of men visible in the dots
Viewers can make out images as they move further away from the work

key details: Get Real in Canary Wharf

Get Real can be seen at Wren Landing (between Cabot Square and West India North Dock.

It is a permanent part of Canary Wharf’s public art collection and will be on display for the foreseeable future.

Find out more about the mural here

Read more: How Toby Kidman created a pub with soul at the Pacific Tavern

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life
Posted on

UCL School Of Management seeks people to take part in studies

The university’s business school is seeking participants for experiments in its Behavioural Research Lab at Canary Wharf’s One Canada Square

Image shows UCL School Of Management Behavioural Research Lab manager Sharmay Mitchell outside One Canada Square in Canary Wharf. A woman wearing a blue and white dress with long dreadlocks swept to the left
UCL School Of Management Behavioural Research Lab manager Sharmay Mitchell

Subscribe to our free Wharf Whispers newsletter here

On the 38th floor of One Canada Square in Canary Wharf, two young men are attempting to build a structure.

Having only just met, they’ve been tasked with raising a marshmallow as high as possible using just dried spaghetti, string and masking tape.

They’re told their creation must stand without support for 10 seconds and be as creative as possible. They have five minutes…

It’s a sticky session.

Ignoring the tape and string at first, they tear into the marshmallow, employing it as a kind of gum to bind the lengths of pasta into flimsy tetrahedrons. 

Attempts to go higher expose the sweet’s limitations as an adhesive and, as the clock ticks down, they tape a single length of spaghetti onto the top of one tripod and place a blob of mashmallow on its end.

They’re done. 

The table is sticky with effort, but the task is complete and there are smiles all round. 

While I’m not privy to the goings-on in all corner offices on the 50 floors of One Canada Square, I’m willing to bet this is the only one that’s a venue for pasta construction.

It’s a reflection perhaps of the growing diversity of the Wharf with financial services firms increasingly sitting alongside organisations specialising in education, life sciences, technology and construction. 

What I’ve just witnessed is a session organised at UCL School Of Management’s Behavioural Research Lab.

Designed to allow the study of how and why humans do what they do in specific situations, the facility is run by Sharmay Mitchell.

Two men sit either side of a tower of dried spaghetti, marshmallow and tape they have just built as part of an experiment at UCL School Of Management's Behavioural Research Lab in Canary Wharf
Participants take part in an experiment at the lab in One Canada Square

a place for experimentation

“Once the professors have designed the studies, they come to me to recruit the participants and work out the logistics,” said the psychologist, who has more than 13 years of experience presiding over such experiments.

“Having run hundreds of studies, I think of the things other people might not.

“For example, a study might require that two participants be strangers, so you wouldn’t want them talking before the session.

“I’d also be watching to see if they were already friends and then split them up and put them with someone else, if needed.

“It’s also my job to ensure people have consented to being involved and to collect the data for the researchers, so it can be analysed. 

“We always need more participants.

“Anyone over 18 can take part, although people need a good command of English so they can interact with others and understand instructions.

“It’s something completely different for people to do – something novel.

“Many don’t know UCL is here in Canary Wharf, so it’s an opportunity for them to find out what kind of research is happening on the estate.

“It’s exciting too. You get to meet new people who may be working or studying here and most of our studies last up to an hour, so it’s something that can be done in a lunch break.

“We usually give participants £10 in cash or a gift card for studies of that length, as a thank-you for their time.”

in person or online

Studies can be in person or online with participants typically unaware of why they are being asked to complete the tasks they are given.

“Everyone gets a debrief at the end so they can understand what they were doing and why,” said Sharmay, who studied at the University Of Westminster, UCL and King’s College London, before embarking on a career in academia at the London Business School.

“It usually takes a while for the analysis and write-up to come through – sometimes a year – but once a study is published I always like to send out that information so participants can discover the findings and how their contribution to knowledge has been used.

“All of our studies are approved by UCL’s ethics committee and the data is anonymous – each participant has a unique ID number and that’s how I’ll refer to them in the data.

“At the start we usually describe studies in general terms.

“For example, we wouldn’t tell them that they’ll be using spaghetti to build a tower, just that they’d be taking part in a creative task within a group.

“I find it fascinating that some people get so dedicated to the tasks they are given – but I like that they take it seriously as well.

“Once there was a study where people were asked to build a house out of Lego, with as much time as they liked.

“One participant spent two hours doing it because they were so into it.

“When participants are being observed they definitely behave differently and, if they think they’re not being observed, they do all sorts of things.

“In the previous lab I worked at, we ran a study where participants were asked to throw a ball into a basket and tell us how many times they managed to get it in.

“They got 10p for each successful attempt.

“The ones who thought they were not being observed mostly lied about the results, although a small percentage told the truth.”

a variety of tasks

Tasks in studies vary greatly.

Sometimes participants will fill in digital surveys or may be asked to do things on their own or in groups.

People wishing to take part enter their details on a database that Sharmay uses to source participants.

“That generates a research account for them where they can log in and choose studies they are interested in,” she said.

“We also send out emails about other studies as well to recruit people. There’s no limit to the number of studies a person can participate in. It can be as many or few as they wish, but some studies will have specific criteria.

“For example, the researcher will be looking for people who are in work full-time or things like that. The more people we have signed up, the more studies we can run.”

key details: UCL School Of Management’s Behavioural Research Lab

The Behavioural Research Lab is part of UCL School Of Management, which is located on the 50th and 38th floors of One Canada Square.

Anyone over the age of 18 can sign up to participate in its experiments.

Those wishing to do so can sign up via the QR code below or are welcome to email mgmt-lab@ucl.ac.uk for more information.

UCL School Of Management offers a wide range of undergraduate, graduate and executive programmes in management, entrepreneurship, information management for business, management science and business analytics.

Find out more about participating in studies or sign up here

Image shows PhD student and teaching assistant at UCL School Of Management, Velvetina Lim, weaing a red jumper
PhD student and teaching assistant at UCL School Of Management, Velvetina Lim

case study: an experiment at UCL School Of Management

Velvetina Lim is a PhD student and teaching assistant at UCL School Of Management.

When I arrive at One Canada Square, she’s the one conducting the experiment with the spaghetti, which I witness – a task preceded by a short session where the two male participants ask each other searching questions.

“We try to do interactive tasks – where participants might do things with their hands, conduct surveys, evaluate ideas or have group discussions – and this ranges across different topics, such as social relationships or negotiating in job interview situations,” said Velvetina.

“My PhD is in social networks and creativity – exploring how connecting with each other can help us to discover the big ideas and how evaluating those ideas together strengthens social bonds.

“My hope in conducting these experiments is to see what specific aspects of an interaction we can isolate and manipulate and how that transfers onto specific outcomes, such as how much participants were talking to each other while trying to solve particular problems.

“Ideally during the experiments I’m in the room, but in the corner to make things as realistic as possible.

“With these experiments, the idea is you’re isolating variables in a controlled environment.

“However, hopefully they are also simulations of situations as well – in this case emulating a product design team checking in with each other at the start of the week before engaging in project meetings.

“The first part of the experiment uses established research tasks where strangers ask intimate questions to get them to be friends and really foster a social relationship.

“Sometimes one person in the group might secretly be part of the experiment so I can manipulate what questions are asked and whether the feedback they give is positive or negative.

“That allows us to investigate how those interactions relate to problem solving with the spaghetti.

“One of things I’m looking at is what happens if we label an idea ‘creative’ – how would that feed back into how the next idea is produced?

“I think this is a pertinent question about the relationship between feedback and creativity.

“When we’re looking at startups or advertising agencies, for example, we often notice how such iterative interactions across time have an impact on the creative flow that creatives experience.

“This helps shape the way managers and leaders feed back to them.

“I would certainly recommend people come by and participate in these sorts of tasks. 

“It’s not just one way to earn a bit of quick money, but it’s a nice thing to do on a lunchtime break.

“I think that sometimes doing these tasks can help participants discover who they are or let them learn new things about themselves.

“It can also help people focus on things they might ask one another when forming new friendships.” 

Read more: How Toby Kidman created a pub with soul at the Pacific Tavern

Read Wharf Life’s e-edition here

Subscribe to our free Wharf Whispers newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life