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Canary Wharf: How Randox Health’s Discovery package takes a bodily snapshot

What going to the brand’s Canary Wharf clinic is like for its £195, 150-data point assessment

Randox Health in Canary Wharf

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“They say a little knowledge is a dangerous thing, but not half so bad as a lot of ignorance,” wrote Terry Pratchett at the opening of his 1987 novel Equal Rites.

There he was referring to a bumbling wizard keen to secure his magical legacy before his inevitable death, but the sentiment nevertheless remains broadly true.  

We are passengers in our bodies.

Whatever it is that passes for our consciousness, if handed full control, would last perhaps a few seconds before being overwhelmed by the astonishing complexities of breathing, pumping blood, interpreting nerve signals and digesting food before rapidly dying. 

To jump on the current cultural zeitgeist, Dr Robert Oppenheimer astutely pointed out in one of his Reith Lectures for the BBC that even the best of us, toiling for a lifetime, only manage to do one or two things really well. 

If faced with operating the systems of the body, the poor sentient parts of our brains would be next to helpless. 

That’s not to say, of course, that we can’t notice things that might help out or improve the way we work.

You don’t need to know how a combustion engine works to understand that putting oil in it lubricates the mechanism and tops it seizing.

Human life has steadily been getting longer precisely as the species has got better at preserving it through medicine, diet, health and safety measures and, generally speaking, killing one another less.

One of those ongoing, incremental revolutions is the rise of monitoring – the collection of data about ourselves, our health and the ways we might use that information to improve things.

While our phones measure our steps, the number of floors we’ve climbed and our sleep, it’s become increasingly commonplace to see people in the gym wearing heart rate monitors and patches continually measuring blood glucose levels.

The idea is that the mostly unseen secrets of our bodies could hold the key to radical benefits for our short and long-term wellbeing.

Who wouldn’t want to know, right? 

So, when Randox Health offered me the chance to sample its £195 Discovery package I jumped at the opportunity.

With branches across London, including one recently opened in Canary Wharf, the company is the consumer-facing arm of Randox proper, a Northern Ireland-based global health testing business with revenues in the hundreds of millions.

Six vials of blood are drawn during the Discovery appointment

The appointment arrived on a fresh July morning.

I hadn’t read the instructions properly – glancing through them in Third Space’s changing room, following an unusually strenuous morning Yoga session, I realised too late that I was supposed to have avoided exercise prior to the tests.

Having feverishly consumed about three litres of water in a desperate bid to rehydrate, I nevertheless marched into the Cabot Square clinic to be met with reassurance that we could still go ahead.

Clinical lead Patricia Veres then took me into a consultation room where I was quizzed on the general state of my health, my medical background and lifestyle choices.

The experience then split into three parts. 

First I was measured and underwent a body composition scan to assess muscle and fat quantities and ratios.

Next I was dispatched to do the awkward dance of the urine sample – somewhat welcome given my enthusiastic efforts to hydrate.

Patricia told me it should be mid stream, but did that mean I should stop or simply resign myself to a certain amount of splashing?

Suffice to say, pot filled and on to the next adventure.

The final act was the blood test itself.

Having been rejected as a plasma donor during the pandemic thanks to my deeply buried veins, I was dreading this part – but Patricia was the model of slick professionalism, delivering a minimal sharp scratch in seconds and rapidly filling six vials.

With my various liquids and measurements dispatched, ready to give me 150 pieces of information about my body, Patricia took time to answer every one of my questions. 

The feel of the whole business was medical but shot through with a welcoming warmth intended to relax and allay customers’ fears.

It worked, I left feeling reassured in the knowledge that in a few days I’d have some fresh insights land in my inbox.

What happens next is just that.

A little less than five working days later, I received a link to the various reports.

These come presented in three documents. The first a summary of any headline issues picked up during the tests, covering various systems in the body.

The second is a copy of the body composition scan which you get to see and discuss in the initial appointment and the third is the detailed results themselves.

Randox also sends out a paper copy of the latter, although quite why in 2023, is anybody’s guess.

Perhaps some people like to frame them.

For want of a more technical explanation, my summary was fairly simple – 82% of the test results were normal or optimal, 4% were a little off and 14% were of some concern.

Some of the report’s conclusions were of little surprise. I’m clinically a bit overweight and could certainly do with shifting a few pounds. I knew that anyway.

But the value here is really in getting glimpses of what lies beneath.

There were bursts of relief – my prostate shows no signs of concern right now, ditto my liver and kidneys.

My diet is apparently working to provide adequate levels of almost all essential nutrients (vitamin D supplements are my secret, especially given the so-called summer we’ve had to date).

But then there’s my phosphorus levels, something possibly a bit questionable with my thyroid function, a bit too much bad cholesterol and an over-abundance of fat-carrying triglycerides in my blood. 

With the exception of the weight, I’m currently asymptomatic so none of these issues would likely have seen me beating down my GP’s door.

A summary of Jon’s Discovery test results

Now I know, however, I well might. 

It’s important to note that a Discovery report is not a diagnosis. The point is to deliver data that may allow people to take action to head off any issues that might be creeping up.

My thyroid function, for example, is completely normal at present.

But the presence of certain antibodies suggests that might not be the case in future so it’s worth keeping an eye on.

It’s also worth noting that a test on a single day is simply a snapshot of the body in a particular state at certain time.

It’s likely the harsh sweaty shapes I’d spent part of the morning bending my unwilling body into will have had some impact on the results – my triglyceride levels, for example.

But others are quite clear.

It’s reassuring to know that my diet is broadly delivering what it should albeit with a side of too much saturated fat. That’s an easy fix.

Tougher is finding enough phosphorus to eat.

After getting the report I later leave Waitrose with a basket overflowing with pumpkin seeds, kefir, mackerel and sardines.

My salted butter days may be behind me, but there’s no shortage of delicious alternatives that should help keep my skeleton in bones. 

I will also be seeking a phosphorus supplement, at least in the short term, because while my levels are catastrophically low, its a mineral you have to be careful not to top up too much.

In the end though, the proof will be in the pudding.

While Discovery offers a snapshot, Randox’s most popular packages are its Everyman and Everywoman offerings.

For £295, you essentially get two Discoveries six months apart to help track the impact of any changes you’ve made.

Just don’t go too radical – after all, a little knowledge can be a dangerous thing.

Read More: How Jon Hala in Canary Wharf became a family business

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Isle Of Dogs: Why Suzan Altay wants women to self-check their breasts for lumps

Personal trainer and fitness instructor was diagnosed with breast cancer after finding a tumour

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“I cannot emphasise enough the importance of self-checking your breasts,” said Suzan Altay.

“I was lucky that I found the lump because, five months before, it hadn’t shown up on the mammogram or MRI.” 

Suzan, who lives on the Isle Of Dogs and works as an elite personal trainer and Yoga and Pilates instructor at Third Space in Canary Wharf, was no stranger to having scans as part of a high risk group.

“I’d been going for check-ups twice a year since my early 20s because of fibrocystic breasts – cysts in the tissue,” she said.

“They call them lumpy breasts, so I’d go for the regular appointments and trust that process.

“It was just before I was due to go for a scan that I realised something was wrong.

“I was doing my stretching exercises one Sunday morning, when I suddenly discovered something that wasn’t there before.

“It was about the size of a pea and it wasn’t moving.

“Because I was on the priority list, I got an appointment immediately – I was referred for a biopsy, which confirmed that the lump was cancerous.

“Then they had to decide what kind of treatment I was going to have.

“The first biopsy suggested I should have a lumpectomy, where they just remove the tumour and the tissue around it.

“But a further MRI showed another mass, meaning I would need a mastectomy.

“I was given the option to have one or both breasts removed and for safety I decided to have both.

“It was supposed to be just the surgery because it was local, but during the surgery they check the lymph nodes, and found out that the cancer had spread to them too.

“Five months earlier, the scans hadn’t picked anything up and then all this.

“It was horrible, I was terrified.

“You put your trust in doctors, machines and so on – I’d not missed a single appointment in 20 years – and then all of a sudden you start questioning what was missed?

“Did I eat too many grapes? Did I not drink enough water?

“You want to make sense of it to protect yourself, but you have to accept that, with these kind of things, nobody really knows the cause.”

Because the cancer had spread to the lymph nodes, doctors recommended an aggressive approach to the disease. 

“I think the hardest part of the whole treatment was the chemotherapy and losing my hair was part of that,” she said.

“It took them a month to decide what kind of drugs would be necessary.

“During the surgery I’d had breast reconstruction and I was lucky to preserve my nipples – so I’d had a month getting used to my new body when I started losing my hair from the cocktail of medication I was given.

“I had 16 sessions and then radiotherapy, which took about 11 months in total.

“It happened just after the pandemic, so while lots of people were going back to work, I didn’t for about a year.

“When you’re on chemo, the drugs make you feel sick but you also take medication to stop you throwing up – that was just a horrible feeling and you’re tired all the time.

“I was really fortunate with the radiotherapy I didn’t have a rash or anything, and I kept asking the nurses if it was really working, because I had no effects at all.

“I was even able to go back to teaching so I would go for treatment in the morning and then take classes afterwards.

“Then, on February 1 last year I was given the all clear – I had a bottle in the fridge all ready to celebrate and then I got Covid.

“It’s been more than a year now, everything seems fine and I’m good.

“I’m on daily medication and every three months I have to go for injections but my check-ups are now scaled back.

“I do get tired and sometimes a low mood, but physically and mentally I’m building up my strength again.

“The reason I wanted to tell my story was to raise awareness so women keep checking themselves and keep pushing if they find something they think isn’t right.

“Around one in three women in the UK will get cancer and finding it early is really important.

“I was lucky – when I found my lump the cancer had already spread and I don’t know what would have happened if I hadn’t found it then.

“I knew of a lady at one of the gyms I worked at who’d had cancer and was fine.

“Then she suddenly disappeared and I later discovered she had passed away – she was younger than me.

“Each day I think of her because my story could so easily have been like hers.

“Even though the treatment can take a lot out of you mentally, as well as physically, breast cancer has a high survival rate because it is relatively easy to treat.

“In my life I’ve jumped from planes and dived with sharks – I was fearless, but now I realise I can be afraid because life can be taken away just like that.”

Suzan is a personal trainer and Yoga and Pilates instructor at Third Space in Canary Wharf

Cancer can come for anyone.

Those who have attended one of Suzan’s classes at Third Space (myself included) will have been struck by her apparently boundless levels of energy and infectious passion for both Yoga and Pilates.

Having come to the UK in her early 20s from Cyprus, she initially studied sound engineering, before going on to work in the field. 

Having long practised Yoga, she chose to train as a teacher after breaking up with a boyfriend and deciding to do something for herself – making the switch to the fitness industry and later going on to qualify as a Pilates instructor and a personal trainer. 

“It’s an important time in your life when you find yourself,” she said.

“I loved sound engineering when I was doing it, but when I’m on the mat I feel I have more confidence – I know what I’m doing and it gives me pleasure.

“Once I started learning more about Yoga it gave me something – I didn’t realise what that was until I started teaching, but it was what I’d been missing in my previous career. 

“It can be demanding, but I never feel tired in the classroom.

“The benefits of practising both Yoga and Pilates are really good and have helped me recover.

“The body is such an amazing machine, but it’s so important to be aware of it – everyone should keep checking themselves because things can go wrong.”

Read More: Why there’s only weeks left to see Punchdrunk’s The Burnt city

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Canary Wharf: How Jon Hala unexpectedly became a family business in Jubilee Place

Jada Hala grew up in salons and has now decided to follow her dad into hairdressing as the brand grows

From left, Violeta Hala, Jon Hala and Jada Hala all work at the salon

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Jon Hala has worked hard to establish the salon that bears his name in Canary Wharf’s Jubilee Place.

Opened the October before the first lockdown, the business came into its own as shaggy Wharfers sought solutions to their creative attempts at home haircare.

It’s since gone on to build up a loyal, ever-growing clientele of local residents and workers as well as some more unusual fans such as the Arsenal Women’s Football Team and the female mixed martial artists of the Ultimate Fighting Championship.

Having built up the salon to a staff of 20 alongside his wife Violeta (who oversees beauty services) Jon said a somewhat unexpected future now beckoned with his daughter’s increasing involvement.

“Jon Hala was never especially meant to be a family business,” he said. “It really happened by accident.

“During the pandemic, we had some members of staff return to their homes overseas.

“At the same time my daughter, Jada, decided to take a gap year after finishing school.

“There was a lot of pressure on my shoulders at that time because, while I had worked in and run successful salons, when it’s your own business it’s different – there were managerial aspects I’d not handled before so getting to grips with that was a big learning curve.

“Jada started working with us as a receptionist but before long, I started to give her more responsibility.

“Now we sit and do all kinds of things together – the VAT and the rotas – she’s involved in every aspect of the business.

“Then, one day, she told me she wanted to be a hairdresser, which was music to my ears.

“My father taught me my craft and now I’m in the process of teaching her.”

Jon Hala is located in Canary Wharf’s Jubilee Place

Jon grew up in his father’s salon in east London’s Leyton, sweeping floors and making teas and coffees for customers from a young age.

“It was a very tight-knit immigrant community of Turkish  people,” he said.

“My dad had always been a hairdresser, learning his skills from his uncle and he had a very good reputation, opening six days a week and sometimes on Sundays too, especially for weddings.

“You have to be a sociable person – it’s long hours, but it’s a people job. I really enjoyed the attention I got from both my dad’s staff and the clients – I was this cute kid, running round making the drinks.

“It also seemed like the ideal job because if I liked a girl at school I could offer to cut their hair.

“There were a few mess ups at the start but that’s how you learn.”

Jon went on to train at Vidal Sassoon then spent around 16 years at Nicky Clarke in Mayfair before launching his eponymous salon in Canary Wharf.

“You have to dream a bit,” said the Isle Of Dogs resident. “You never know what will come of it.

“Opening this business in Canary Wharf was a dream and we’d love to expand, perhaps to another site on the estate.

“Naturally my dream for Jada would be for her to manage part of the business. You can always rely on family members, so that would be a really good position to be in.

“Right now my focus is on passing on my skills. 

“She already has a head start because she’s grown up around the industry.

“With a family business it’s a different atmosphere to a chain – you can offer a more personal service and really look after your clients.

“But we also make sure we look after the people we work with – nobody gets forgotten here.

Jon opened the salon in October 2019

“The team has grown and it would be amazing to expand to take some of that extra volume.

“Ultimately my dream for Jada would be for her to take over – to drive the business forward  even further in the digital era.”

That’s further down the line as Jada is currently focused on her training.

“Growing up, going into the industry was never really on the table,” she said.

“People would ask me if I would follow in dad’s footsteps and become a hairdresser, but I was against the idea – I wanted to break the tradition. 

“But then I finished school just after Covid, which was all a bit of a mess. I was confused about what I wanted to do and what my options were and so I took a gap year.

“But rather than sit at home all day, I wanted to get a job.

“I was looking at vacancies and then my dad mentioned he was down a receptionist and suggested I could come and work for him.

“I don’t know why I hadn’t really considered it, because I had worked on Saturdays in the salon while I was at school.

“But I’d not thought about working there full-time.

 “I was really only meant to do it for a year, but I quickly started taking on more than the reception duties.

“Having been around salons since I was about four, I knew what was entailed in growing and operating the business.

“So I started working as a junior in the salon and developed a real interest in how the various products worked and the science behind them.

“More and more, I wanted to be helping out with the physical work of the salon rather than just running reception.

“I found it came quite naturally, doing more things like blow dries for clients.

“So I’ve since started my training in earnest – I already knew the basics, but my dad is now passing on his skills to me and I’ve just finished my first colour course with Wella.

“As it’s a family business, I’m really here to support my dad. It’s up to me to keep things running smoothly when he’s not there.

“I’m naturally protective of the salon – it’s not just any company but one he’s worked so hard to establish.

“If another site were to open, I’d love to take the reins – it would be my dream.

“For me it’s really the end result for the client that’s important.

“When you make them feel good, you get the satisfaction of doing your job well and that’s amazing.”

You can find out more about the salon here

The business now employs 20 people

Read More: Why there’s only weeks left to see Punchdrunk’s The Burnt city

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Wapping: How Terrible Thames is part river tour, part anarchic theatre show

Co-written by Terry Deary of Horrible Histories fame, the boat trip departs daily

Terrible Thames lasts 45 minutes and sails from Tower Bridge to Parliament and back

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REVIEW

There’s real depth to Terrible Thames.

I’m not just talking about the part of this touring play that deals with Julius Caesar crossing the river with an elephant when the whole body of water was much wider and shallower.

I’m referring to the sheer displaced tonnage of gruesome facts and aquatic curiosities that Horrible Histories author Terry Deary and Birmingham Stage Company actor manager Neal Foster have filled this 45-minute show with.

The former is well known for celebrating the brutal and shocking as a way to engage minds young and old in the study of the past.

The latter has long been a partner in bringing his written works to the stage.

But this collaboration – running every day over the summer holidays – is truly something different, seating its audience on the top deck of a boat and taking them on a cruise through the landmarks its inspired by.

Passengers take to the top deck of Silver Sockeye – part of Woods Silver Fleet – for a trip up the river to the Houses Of Parliament before heading back to Wapping and returning to base at Tower Quay Pier.

The show itself rests on the premise of a long-suffering teacher taking an excitable and enthusiastic student on a trip up the Thames as a treat for winning the school history prize.

The twist in the tale, of course, is that the teenager knows far more about London and the river’s horrific history than the teacher – thanks, it seems, to a suspiciously high number of informative relations who have all played their parts in the city’s story over the years.

From the audience’s point of view, it’s a hectic barrage of information. Dozens of anecdotes and morsels bubble up to the surface as the two performers coordinate their material with the passing sights. 

The show takes place on the top deck of a boat

We learn about executions, plague, fire, suicide and even a boating disaster, in all their gory details as London slips by.

Perfectly timed sound effects provide aural punctuation as the actors dice and slice imaginary victims to the obvious delight of both adults and children.

And while there’s an inevitable focus on the violent and terrifying, there’s a lot more to this show than just blood and guts.

For example, Cleopatra’s needle is revealed to be nothing to do with its namesake but rather an obelisk carved in the time of Thutmose III.

Similarly, we also learn that Waterloo Bridge was largely built by women during the war in the 1940s and that Vikings led by King Olaf of Norway (probably) pulled down a wooden iteration of London Bridge using cables and longships to help beat the Danes who had taken control of the city.

The flow of information is thicker than the Thames would have been during the big stink and even printing these spoilers doesn’t make a dent in the overall experience. 

It’s a trip that works on many levels. For the kids there’s poo, songs, rude words and an irreverent youngster showing up his teacher. 

The show takes place on board Silver Sockeye, part of Woods Silver Fleet

For adults there are plenty of political references and opportunities to groan in a knowing way at the odd heavy handed pun.

For the tourists it’s a breathtaking barrage of information and tales that would never find their way into scripts for more staid, serious tours.

Then – crucially, for Londoners – there’s such a wealth of stories that there’s almost certainly going to be several tales they haven’t heard before – a new way to see the river that for so long provided the lifeblood of the capital and remains its twisting backbone.

It’s also a testament to the writers that they haven’t tried to shy away from anything. 

In addition to the gore and heads on spikes, there’s a poignant reminder that so much of London’s wealth and prosperity rests on Britain’s enthusiastic, mercenary appetite for the slave trade with slavers compensated for their losses when abolition eventually arrived.

All in all, this is a truly refreshing way to see the city with fresh eyes – oh, and there’s a good old shanty to round things off. 

  • Tickets for Terrible Thames start at £25 for adults and £15 for children aged 3-15. Babies and toddlers go free. Shows take place daily over summer 2023 and tickets can be booked here
James plays the role of Billy The Student in Terrible Thames

CREWING THE SCENERYJames Elliott, Billy The Student

“I really enjoyed Horrible Histories – the books and the TV shows – as a kid, so I was buzzing when I got an audition for Terrible Thames in 2021,” said James, who plays boisterous 13-year-old Billy in the production.

“They asked me to film an interactive horror tour around a London flat, so all my housemates helped out and we ended up with a really funny video that got me the job and I’ve been doing it ever since.”

Having attended Stagecoach, James went on to attend drama school in Guildford, graduating into an acting world ravaged by Covid.

“There was nothing much going on, so I spent a lot of time sitting on my thumbs for the first year before this role came along,” he said.

“The Thames is such a gorgeous place in the summer with the light shining off the water – it’s really magical. I really like that Billy gets to do a couple of songs during the show.

“There’s one about poo, which the kids really love, so I direct it at the adults who don’t quite know where to look, which is also good fun.

“Of course there are lots of other cruises and history tours on the river, but there’s nothing else like this. It’s fun, fast-paced and super informative – a show that’s great for kids and adults.

“It’s a play while also being a tour – audiences will learn about so many things from Execution Dock in Wapping all the way up to Parliament, two miles up the river.

“The reaction I’ve had from family and friends is that they’ve learnt so much about London from going on the trip.”

Jake plays the role of The Teacher in Terrible Thames

CAST OFFJake Addley, The Teacher

Playing the role of The Teacher, Jake Addley is a member of the current rotating cast of Terrible Thames.

Essentially the more sensible and serious of the two characters, whose pomposity is constantly pricked by his exuberant student.

Jake said: “I started off as a child actor, appearing in Shakespeare plays and pantomimes from about the age of 10 at an arts centre in Bracknell.

“Then I got an opportunity to attend the Brit School when I was 16 and my career went from there. I wanted to be a dancer for a long time, so I was in a contemporary dance group.

“From the age of 18, I was appearing professionally.

“About two years ago I was performing in another show and got asked if I wanted to audition for Terrible Thames – I did so and got the part.

“Having the river as your set is amazing, especially if it’s a nice sunny day – cruising up and down between all these iconic buildings and historic monuments.

“However, because the tide goes in and out the speed of the boat up and down stream can change completely so as performers we have to alter what we’re doing depending on that.

“Performing with James is great because initially I was coming into it new whereas he’s an old hand – when we’re chopping and changing things he’s a real pro.

“My favourite fact on the tour is that the Ministry Of Defence building still has Henry VIII’s wine cellar underneath it, which I had no idea about.

“I’m also embarrassed to say that before I got this role, I had no idea Cleopatra’s Needle was on the Thames, despite living in London.”

Read More: Why there’s only weeks left to see Punchdrunk’s The Burnt city

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Isle Of Dogs: How London taxi drivers give time to brighten up children’s lives

London Taxi Drivers’ Charity For Children organises trips and activities for disadvantaged kids

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“It was in my second year of doing convoys with the charity – we were taking the children to Southend and my passenger was a child of about nine with her carer,” said Antony Moore.

“She was still in a pushchair, being fed from a bottle and she looked like she was in pain.

“When we got to Southend, she went on one of the very slow snail-rides. As I watched her come round the corner, she was smiling and that was when I was hooked. 

“From then on I just got more and more involved with anything I could do to help.”

Antony, who lives on the Isle Of Dogs, is the honorary chairman of the London Taxi Drivers’ Charity For Children – an organisation that has been dedicated to helping, supporting and delighting disadvantaged and special needs kids since 1928.

Known for its convoy trips and outings, the organisation has also raised money for various appeals, funding medical equipment, technology, playgrounds, mobility aids and even hospice renovations over the course of its 95-year history.

While its first ever trip was a coach excursion to London Zoo for children living in Norwood Orphanage – organised by former resident and hackney carriage driver Mick Cohen – 1931 saw its first convoy with 40 licensed taxis taking kids to Southend-On-Sea where they could spend 6d in pocket money (about £1.94 today).

Last month the charity undertook its latest convoy excursion with more than 60 taxis taking children and their teachers and carers from local schools to Paradise Wildlife Park in Hertfordshire. 

Taxis collect the children at Asda on the Isle Of Dogs

“The taxis get decorated with balloons and streamers and so on,” said Antony.

“We have to have ambulances and the AA in tow in case anyone breaks down or needs medical assistance and then off we go – beeping horns with all the kids waving out of the windows.

“The journey is part of the fun because they don’t know exactly where they are going – it’s like a mystery tour and they have a really great day.”

Antony became a taxi driver after retiring from a job with Parcel Force.

“I’ve been driving for about 13 years now and I got involved with the charity in the first year,” he said.

Kids on the charity’s most recent trip

“I was looking for a second career and I could never be a plumber or something like that because I’m not that dexterous – but I like driving and talking to people, so it worked out.

“I started studying for The Knowledge when I was in my late 30s and it took me about four years – it was the natural choice after that. 

“The man who owned the school that I’d studied with was part of the charity and so I thought I would join in.

“I became the chairman in January, taking over from Michael Son, who had been doing it for about 20 years.

“Some of the drivers who are involved with us have been volunteering for more than 50 years – it’s a lifetime. 

The last convoy trip was to Paradise Wildlife Park in Herfordshire

“Two have been awarded MBEs for their work and one’s a BEM, so there’s been some recognition but, of course, that’s not the reason we do it.

“It’s all about the children. On one trip I was driving one kid through Woburn Safari Park and he got really excited – at first I thought something was wrong and we couldn’t have stopped.

“But his carer explained it was just because he’d seen a tiger for the first time and he didn’t know they were real – he’d only seen them in books before that.

“It’s moments like that which make everything worth it.”

While the charity runs various excursions and activities, its flagship event sees it host around 600 children and their carers at the Marriott’s Grosvenor House Hotel.

“Just imagine what it’s like for a child, pulling up to one of London’s best five-star hotels on Park Lane – an address they know from their Monopoly board,” said Antony.

“Then you walk into the great room which was originally an ice rink so you can imagine the size of it.

The Mad Hatter’s Tea Party is held every year on Park Lane

“Inside it’s all done out with decorations and there’s a dance floor and all sorts of entertainment. They walk in and their faces light up.

“That’s the Mad Hatter’s Tea Party, which we hold over the festive season and the children get gifts and toys they can take away with them.

“As well as the entertainers – who all do the event for free – there are Pearly Kings and Queens from different boroughs and lots of people dressed up.

“It’s an amazing spectacle for the kids.

“Being a part of this charity has given me the opportunity to do things I’d never have dreamed of, like taking part in two Lord Mayor’s Shows.

“Our patron is Queen Camilla, so I’ve been fortunate to meet her several times, including driving her to deliver hundreds of Paddington Bear toys to Barnardo’s in her first act as consort to the King.

“Our members were also in the grandstand for the coronation and I was invited to represent the charity at the King’s Coronation Garden Party.”

The charity is always on the lookout for drivers to get involved and sponsors to help fund the work that it does.

Children enjoying the party at the Marriott’s Grosvenor House Hotel.

“The trip to Paradise Wildlife Park was paid for by the Worshipful Company Of Tin-Plate Workers, so we owe them a massive thank-you,” he said. 

“All the drivers involved give up their time for free and we’d love to get more support to fund more trips like this – we’re also starting to vary the kind of things that we do.

“We’ve done two trips to the Docklands Sailing And Watersports Centre on the Isle Of Dogs, for example, where the kids get to try kayaking and paddleboarding.

“We had one child who stepped on the pontoon and immediately got scared but the staff there are so encouraging and by the end he was jumping in and out of the water, having got the confidence to do that.

“It was wonderful to see. We’re always looking for new ideas as to what the kids would enjoy and what would help them develop.

“We would love to do more, but everything costs money and we need support to do it.”

Anyone interested in getting involved with the London Taxi Drivers’ Charity For Children can find out more information about the organisation, its activities and its history on its website.

Kids in convoy to Paradise Wildlife Park

Read More: Why there’s only weeks left to see Punchdrunk’s The Burnt city

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Limehouse: How AEG Cleaning Services aims to fill carbon neutral niche

Managing director George Mills says his business uses eco-friendly alternatives to minimise pollution

Managing director of AEG Cleaning Services George Mills

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Sit with George Mills for any length of time and you’ll be left in no doubt that there are two things he’s especially passionate about – cleaning and the environment.

I confess, when I arrived to interview him as the managing director of east London-based AEG Cleaning Services, I was expecting to hear the story of the business, perhaps a bit about him growing up in Limehouse where he still lives and then a rundown of the kinds of things his organisation offers. 

Instead I found a man driven to improve the world around him by demonstrating a different way of doing things.

“Traditional cleaning services are among the worst polluters – they typically use so many chemicals, it’s so harmful,” he said.

“I saw a gap in the market for an eco-friendly, carbon neutral cleaning company and thought that would be a good place to be.

“My dad and my aunt had run a cleaning business, so I had some knowledge of the sector.

“When I was a young teenager I’d go with my dad at weekends to clean banks and offices and that was a valuable experience although my approach to the industry is different.”

“For me, it’s about where the next generation is going to be.

“We have to do something about climate change and the way we’re treating the planet and AEG is doing that.”

Launched in 2021, George’s business has expanded across the capital in response to demand – but the company’s core ethos remains the same.

“We’re really going back in time – before all these chemicals were around, people made their own cleaning products,” he said.

“We started off doing that, although we now have a supplier of eco-friendly products because of the quantities we need to use.

“However, for every single job that needs to be done, there is a natural or non-polluting alternative to chemicals.

“And the results are the same. It might take a little longer to achieve, but there is no difference in quality at all.

“We also try to educate our customers on the kinds of products they can use or even make themselves – it’s so easy to do.

AEG offers a range of services including carpet cleaning

“That goes for businesses too. They have a real problem because they need to be cleaned all the time – just imagine a deep clean of a restaurant and kitchen.

“With a traditional firm the amount of chemicals used is crazy.

“We did one the other day – completely carbon neutral – and the result was the same.

“It’s vital we take this approach now, so that future generations can benefit.

“We even have a calculator on our website so people and businesses can see what they are saving in CO2 emissions by using our services.

“When I started the company, I wanted to do something that meant something to me and that would help people on Earth in the future.”

AEG offers home cleaning from £20 per hour while commercial premises start at £25 per hour.

The company offers fixed fees from £180 for end-of-tenancy and Airbnb cleans, while carpet cleaning starts at £5 per sq m. 

The latter is a good example of George’s other passion – the cleaning itself.

Having cracked the problem of cleaning limescale without harsh chemicals, his focus now is very much on carpets with a complement of trusted, trained contractors handling much of the company’s core workload.

“My background is in customer service and the way I run AEG is always – for me and the people I work with – to look round and put themselves in the customer’s shoes to ask whether they are happy with the job,” said George.

“If the answer’s no, then we need to fix whatever isn’t right. If that means staying extra time, then that’s what we do.

“We always start by asking people what kind of clean they are looking for and then we check on the job to make sure the level they have picked will achieve what they want. 

“We do a basic clean, a seasonal clean and a deep clean as well as bio-hazard levels. Our prices include all the products we use.

“We really like the deep cleans, which is when we get into every nook and cranny and people come in and go: ‘Wow’.

“That gives me a real sense of achievement – people call me ‘Magic George’ quite a lot, for some reason.

“When I started the business I began small, often making my own products because I wanted to learn exactly what worked.

“It’s been the same with the carpet cleaning. I did training to ensure the hot water cleaning we offer delivers the best results.

George advocates using eco-friendly ingredients in cleaning products such as lemons

“Attention to detail is very important – you need to know what the carpet and backing are made from.

“Then we pre-spray and aggregate it with a special tool before using the machine to rinse it. We use hot water because it dries much more quickly and that means you can get the furniture back in faster.

“You can see the change in the carpet right away – it’s very satisfying because it comes up like new and we don’t use any harmful chemicals. 

“I had one customer who had a carpet that was 10 years old and thought they would need to get a new one fitted.

“But after one clean they decided to keep it because it had come up so well. Cleaning is hard work.

“I take my hat off to anyone working in the industry because to do it properly, it’s a lot of effort and long hours. 

“But both me and the people AEG works with get real pleasure from the job, especially when you see the difference it can make in people’s lives.

“We’ve won some awards and to get that recognition for the company is great – but it’s important people understand why we do things the way we do.

“Cleaning the planet – one job at a time.”

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Canary Wharf: How Circle Collective helps young people find jobs with experience

CEO and founder of the charity and social enterprise Turly Humphreys talks aspiration

Circle Collective’s Canary Wharf branch is located in Jubilee Place, Level -1

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‘Intensely practical’ is the best way to describe Circle Collective.

Sure, to people strolling through Jubilee Place it’s a striking shop filled with neon, skateboards and the kind of clothing you don’t really see elsewhere in Canary Wharf.

Aside from the inventory, a chic customer picking up a new look will likely not find too much different in the retail experience.

Knowledgeable, youthful staff will be on hand to offer information on the products and then collect payment at the till – pretty much like any other store on the estate.

But Circle Collective isn’t like any other shop on the Wharf.

It’s the public facing tip of a much larger mission that the customer will, wittingly or unwittingly, have played a role in.

Go behind the scenes and you’ll find a vast space dedicated not to stock, but to skills.

That’s because the shop is a social enterprise that exists in symbiosis with a charity of the same name, entirely dedicated to giving young people work experience and finding them employment.

Having recently opened its third dual site at Canary Wharf, founder and CEO Turly Humphreys said it would be impossible to have one without the other.

“It’s two organisations that have to work together,” she said.

“A lot of organisations have asked whether you need both because they are usually only interested in the training. 

Circle Collective founder and CEO Turly Humphreys

“But the magic of what we do is that we do an employability course and it’s wrap-around. Participants get real work experience related to all aspects of the shop alongside mentoring and really practical information about things like how to do an interview and write a CV.

“We work with corporate partners and take them into workplaces so they can see a real working environment. We get them ready for that, building confidence and resilience.

“It’s about constantly pumping them with sensible information and, when necessary, telling them some really strong home truths – that the bus wasn’t late, they were.

“This is not volunteering – their shifts in the shop are treated like a job. If they come in and they’re not on time, for example, then they’re taken to one side and the implications are explained to them.

“That might be an increased risk of shoplifting because we’re short-staffed, which is obviously not acceptable.”

Circle’s focus is on preparing young people for the realities of work and then supporting them into paid, permanent employment with its programmes typically lasting between five and eight weeks.

So far, it’s helped more than 1,000 into jobs in myriad fields.

Turly said: “We believe that any young person who wants to work deserves a job.

“We’re generalists – we’ll take any young person aged 16-25 who wants to work and is eligible to do so – recruiting them through job centres, social media and walk-ins. 

“They can’t be in education or training but we welcome people straight from school alongside graduates from university.

“They might be refugees or neuro-diverse  – we’ll work with anyone.

“Then they become a peer group, work together and support each other.

“My aim for Canary Wharf is to match the people on our programmes to vacancies on the estate.

“That will be a challenge because there are lots of companies here and those jobs are not all gathered at a single point, so we need to collaborate with HR departments and businesses so they can understand the benefit of hiring from a diverse pool of people who want to work.

“It’s about companies realising that there’s a real benefit to diversity and that you can hire people for many jobs such as front-of-house in hospitality without them needing three years of experience.”

Turly started the charity and social enterprise after being inspired by her son’s sporting activities – initially looking at that as a way to help young people.

“He was 16 and a sports scholar at the time – playing cricket, rugby and football all around the country,” she said.

“Once young people were on the pitch, it didn’t matter what anybody’s background was.

“So I started by trying to get more people into sport, but then I went to a job centre and saw how disillusioned the young people were – the lack of ambition they had.

“It was so sad because they never expected to do better than their parents – to own a house, for example.

“I come from a commercial background and I’ve always run my own business. I had a flagship store for corporate printing in the Strand, then I had a studio in Tottenham Court Road.

“I looked at those young people in the job centre and thought: ‘This isn’t rocket science’.

“I got some of them into the shop, some of them into the office and, out of those first nine recruits, I got seven of them into work.

“I’m still in touch with them today.

“One lad’s father was a farmer and there wasn’t enough for another income on the farm, so I got him a job as a welder, which was perfect.

Circle Collective stocks a range of clothing and skateboards

“Then there was a lovely girl who had hearing problems. 

“I managed to send her on an away week and she came back much more confident. She’s been running a big bingo hall now for years.

“None of it was especially complicated – it was all about being practical. That’s the ethos we still run Circle Collective with. 

“I work on partnering with the corporates and run the shop and we have Matthew Lewendon who has a charity background and is our director of operations who handles the charity – it just works.”

Circle’s Back Your Future programme is very much tailored to individuals and features one-to-one mentoring sessions, work experience in the shop, motivational workshops, a chance to meet employers and access to job vacancies.

“But it’s more than that – once brought into the fold, the charity offers ongoing support to those it finds jobs for as long as they need it to ensure everything is going to plan.

“The aim is that participants feel they belong to a community they can rely on.

“First we sit down with them and find out if they have any barriers to work and to identify any transferable skills they have – which many do,” said Turly.

“So they start off with the charity and then they have an induction on the shop floor, where health and safety and safeguarding is explained to them.

“They get a sheet with a list of things we teach them and on the first day they’re taught cash handling and taking credit cards, at the till.

“Then they’re taught how to approach customers and learn product knowledge – they may have to go and research that.

“When they first come to us and say that they want to work in a shop or in an office – it’s our job to teach them about all the different sectors and how they might find roles within them.

“We use the shop to give them experience in relevant areas.

“If somebody’s creative, for example, we often get them involved in merchandising – we aim to use the skills the young people have got, whether it’s handling websites or using their creativity.

“One girl we had came from prison and she’s now doing merchandising in Primark, which is exactly what she wanted to do.

“Then I’ve got a lad who was a refugee, hardly spoke English and was homeless – he’s now a chartered accountant.

“We have a graduation every year and you can’t bottle the atmosphere.

“The young people come back, get a certificate and they all do a fashion show.

“The corporate supporters come and everybody’s in tears.

“At first nobody wants to talk, but then someone grabs a microphone and they all thank everybody.

“It’s wonderful. It’s about getting people into work, but it’s so much more than that.”

Circle needs both funding to continue its work and a larger pipeline of corporate partners to help it find roles for the young people it supports.

“The people who come to us often have a lack of career advice, work experience or role models and may also be suffering from anxiety and mental health issues,” said Turly.

“There’s also a lack of awareness of the realities of work, which is why it’s so important to take them into workplaces where they can hear from people doing the jobs.”

Turly said Circle would love to hear from businesses locally who can help with similar visits or provide entry level jobs in and around Canary Wharf.

The organisation is also looking for sponsors to help it continue its work.

The other aspect to Circle that is of benefit to Wharfers is the shop itself, with all profits fed back into the charity.

“It’s thanks to Emma Warden and Jane Hollinshead at Canary Wharf Group that we’ve been able to open here.” said Turly.

“The shop is like bringing Shoreditch to Jubilee Place – we stock a mixture of retro brands and vintage clothing including some high-end pieces from labels like Burberry.

“One of our trainees asked if we could do skateboards so we wrote a business plan and I gave him £200, which he turned into £400. 

“Now everyone who comes on our programme is taught how to build a skateboard. We’re not a specialist skate shop but we do sell boards and if people need their bearings fixed then they can come in.

“We also have a lot of skate clothes that people can buy and four of our staff are skaters.

“We also stock products that are locally made and would like to find more makers who want to sell through us.

“What we say to buyers is that when they shop with us in store or online, they are really supporting the community.

Circle Collective’s Alex Emerson-Arfstrom

CASE STUDYAlex Emerson-Arfstrom

There’s a real sense when you visit Circle Collective that people who wind up in its orbit keep coming back for more.

Alex Emerson-Arfstrom is a good example – finding his way onto one of its programmes and then returning to work part-time at the organisation while studying.

He said: “When I left college I was looking for work.

I took  a gap year, but the catch was I didn’t have much experience on my CV outside of projects – I didn’t have any work experience.

“My friends referred me to a place called Circle Collective and I started off as a trainee on its Back Your Future programme.

I was there for about two months, getting some basic retail experience in the Dalston store.

“I was born in Haringey – I’ve lived there my whole life.

Then I received a job offer, but this was the place I wanted to be, so I’ve been here for six months on a kickstart scheme, training people like myself and using the skills I had learned. 

“I was inspired by the training and became a supervisor myself, to train young people.

“I was working part-time and then I got into university to study cyber security. It’s way more than just working in a shop.

There are so many opportunities we can give young people.

“They can shadow the staff here and build their skills – there are so many areas to get involved with – administration, IT and customer service.

“I’ve been here for about two years now, and it’s very rewarding when people get jobs – they’ve done their training, get employment and come back and talk to me about how they feel.

I do keep in contact with a lot of them and seeing their confidence grow over time is amazing.

“I wasn’t the most confident person at the beginning.

My preconception was that it was going to be very structured, but it was a much wider spectrum of things I was taught.

“On my second day I was helping to create a social media project, and then I was going out to stores, talking to people.

There’s such a wide range of things to get involved with.

“I’ve gained more skills than I can count from Circle.

It gave me the opportunity to do some really great IT work – hands-on experience. It’s been great that they have shown that trust in me.

“I’d always been a creative person and the programme allowed me to spend time working with social media and that turned into managing websites, setting up deals with brands and designing things on the IT side.

“While I’d always had an interest in cyber security before I came to Circle Collective, what the organisation has done is allowed me to develop those skills such as managing its website.

“I’m not sure what I will do in the future but it will be within the cyber security sector – it’s such a broad area.”

Circle Collective’s Angela Brown

STAFF SPOTAngela Brown

I’m the partnership manager at Circle Collective,” said Angela Brown.

“As an organisation we can educate, encourage, support and create some fantastic fresh talent for an organisation.

“At present we have a particular focus on equality, diversity and disability and how corporates can embed that within their operations.

“At present, we feel businesses are doing it but maybe not as authentically as they could be.

“For example, we’re currently working with Landsec who will be taking on young people as kickstarters.

“I’m working with them to ensure that those young people are understood and supported by their managers as businesses are often used to graduates or people who come from a certain background.

“It’s really important that everyone is talking the same language so the young people have a chance to shine. 

“I’ve been with Circle Collective for five years and am currently training as a therapist which I feel plays into my current role.

“There’s a therapeutic element to what we do and I think young people need that kind of support to take the pressure off their coaches.”

Read More: Why there’s only weeks left to see Punchdrunk’s The Burnt city

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Canary Wharf: How Oysteria is serving up fresh seafood beside South Dock

Co-founder Jamie Topkaya on opening a restaurant with award-winning head chef Tacim Yetis

Jamie Topkaya of Oysteria

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Seafood in Canary Wharf often plays second fiddle.

With the possible exception of sushi and black cod at Roka and Nova Soctian lobster at Big Easy, few venues spring to mind as places to find dishes with fish and crustaceans as the main ingredient.

This might be a bit of a disservice to Boisdale, although despite the smoked salmon and shellfish platters it’s always seemed a restaurant that’s more turf than surf at heart.

Those who enjoy eating the fruits of the sea can rejoice, however, because the estate now has two places that put them front and centre.

There’s Fish Game, recently opened on Wood Wharf, with former head chef at The Gun Matt Colk overseeing its charcoal grills.

And then there’s Oysteria, which popped up next to the  Canary Wharf end of South Quay Bridge earlier this year.

Oysteria’s interior features sea foam green upholstery and bubble lights

While Fish Game has found talent in a cook formerly working at a Blackwall venue, Oysteria represents a wholesale move for a family well-known on the Isle Of Dogs.

The Topkayas – father Mustafa and his children Jamie and Felicity – ran Italian spot Capeesh on the ground floor of Pan Peninsula next to South Quay DLR for seven years.

Having identified a vacant unit in Canary Wharf during the pandemic, they’ve now crossed the dock with Oysteria the core focus, having recently sold Capeesh as a going concern.

Jamie, who is spearheading the new venue, said: “We’d seen this place as a completely vacant unit but initially we weren’t going to take it on.

“Then we saw a gap in the market.

“Oysteria was really a good opportunity that came out of Covid.

“We spoke with Canary Wharf Group and they did a survey, which found there was a lack of seafood restaurants in the area and that they would really like to change that.

“We knew from running Capeesh that people locally really like their seafood – we’d been there a while and we thought it was time to jump over the water and onto the estate. 

“I’ve always been a fan of oysters and we’ve managed to find an award-winning head chef to make the magic happen in the kitchen.”

Oysteria head chef Tacim Yetis

Before guests taste anything however, it’s worth taking note of a few things.

Astonishingly, Oysteria is the first restaurant in the Wharf’s history to face out over West India South Dock.

This strip of quay boasts a chunky colonnade to the rear of Bank Street, gets the sun pretty much all day and benefits from views down the dock. 

Oysteria has tables right beside, sheltered from above, as well as a glass all-weather seating area for when things inevitably get a bit chillier.

Inside, the restaurant boasts minimal decor aimed at subtly recalling the deep.

“We’ve tried to remind diners of the sea,” said Jamie.

“There’s wooden cladding that’s similar to the deck of a boat, lighting like bubbles in the water and a light green colour scheme.

“It’s a bit like the restaurant under the sea. 

Prawn risotto at Oysteria

“Outside, of course, guests can enjoy seafood right next to the water and we have heaters for colder weather.

“At Oysteria, people will find a good atmosphere, good food and good service – we’re very focused on looking after our customers.

“We want to put a smile on everyone’s faces.”

Key to that will be the food. The menu is about 70% seafood with burgers and steaks available for those who prefer land-based flavours. 

The dishes are mainly Italian with influences from other parts of the Mediterranean – all overseen by head chef Tacim Yetis.

Named best chef in the UK at the 2022 Kebab Awards, he mostly does his talking on the plate, but did let slip that his personal recommendations were for the tuna with pistachio, salad and soy sauce, the monkfish with saffron gel, crusted polenta and spinach or pan-fried scallops with wild mushrooms, celeriac puree and salmon roe.

“On the drinks side, we are focusing on cocktails, including some that come with an oyster,” said Jamie.

“We have a Gin Martini and a Bloody Oysteria, which both come with one – the former features an oyster liqueur.

Fresh oysters – what else – at Oysteria

“The latter is a Bloody Mary-style drink, which goes perfectly with the shellfish thanks to the Tabasco sauce.

“We source much of our seafood from Billingsgate, which is only a stone’s throw from us, with some oysters coming from Jersey and Poole as well.

“It’s been an amazing learning process, discovering how to tell if they are fresh by tapping them, 

“We serve them very fresh and there’s nothing better.

“If I was personally ordering a meal, I’d always start with a dozen and then follow it with the tuna.

“With the Italian influence, we offer a lot of pasta and risotto dishes too and those are always tempting. 

“Then we have a fantastic pistachio tiramisu for dessert, which is perfect with a Limoncello.

“We’ve been getting busier and busier as we’ve built it up – taking on a unit that was just an empty shell at the beginning and turning it into a restaurant.

“We’re planning to introduce a two-for-one cocktail offer soon as well as a happy hour.”

  • In the meantime, Wharfers looking for a deal can get lunch for £11.90 for a main pasta or risotto and a soft drink or £14.90 with a house wine or beer on weekdays from noon-3pm.

“We pride ourselves on delivering quick service,” said Jamie.

“At lunchtime we know people want to be able to sit down, eat and leave within 30 minutes and this is already proving popular.”

Oysteria has tables by the water and also in a weatherproof section outside its premises

Read More: Why there’s only weeks left to see Punchdrunk’s The Burnt city

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Woolwich: How Punchdrunk creates immersive shows to delight audiences

As The Burnt City enters its final months, we catch up with founder and artistic director Felix Barrett

The Burnt City has been seen by more than 200,000 people in Woolwich

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Scroll down for Part One, if you prefer.

>> PART TWO <<

If you’ve started reading here, welcome. There is no right or wrong way to experience this article.

Just your eyes, these images and words and, perhaps, a sense of bewilderment when you reach the end at a place of your choosing.

Feel free to leave at any time. Or not.

Time, it turns out, is short. Punchdrunk has announced that it will welcome its final audience for The Burnt City on September 24, 2023.

Tickets for the final performance (at the time of writing) were selling fast and cost £145 per person.

Other shows in the remaining three months had availability from £45. VIP and premium option are also available.

There are a limited number of tickets for Royal Borough Of Greenwich residents priced at £25. These are released on the last Friday of each month, for performances in the month ahead.

Now all of that tiresome admin is out of the way, why don’t we have Felix (see Part One) tell us what impact he hopes the show will have on those who see it?

He said: “I would like people to feel that childlike awe and wonder that you get as kid when you go and explore your grandfather’s attic.

“You’re told you’re not allowed, but you know that serious wonders lie up there and you brave it anyway.

“You’re by yourself, you open the door, it’s very dark and full of clutter. There’s something in the far corner and you venture over there.

“It’s thrilling, terrifying, exhilarating and it’s full of magic. That’s our aim.

“As adults, much of the magic has been removed from life because of our responsibilities. We’re trying to give that back to our audiences.”

Read Part Three for a bit of history and a smattering of inspiration

Punchdrunk founder and artistic director Felix Barrett

START READING HERE

>> PART ONE <<

This isn’t exactly a typical article structure.

But then its subject matter isn’t a typical show.

Since it opened in March 2022, more than 200,000 people have seen theatre company Punchdrunk’s latest offering – its first at Woolwich Works, the organisation’s permanent global home.

The Burnt City is a sprawling creation.

Masked audience members are free to explore around 100,000sq ft of warehouse space, transformed for the production into an enormous, intricately detailed set in which the show’s multitude of performers appear and disappear.

Founder and artistic director of Punchdrunk, Felix Barrett said: “The show is based on the fable of the fall of Troy and the collapse of that mythical metropolis.

“It’s a future noir sci-fi thriller, told across 120 rooms, which audience members are free to explore in their own time.

“It’s part haunted museum, part real world living movie and part adult adventure playground.”

Audience members wear masks immediately marking them out from the performers who go about their business without acknowledging the watchers.

Audiences are free to explore the show in whatever order they choose

“Most of our performers are contemporary dancers and there’s a big soundtrack, so it’s like you’re inside a movie,” said Felix.

“It’s a gestural, physical language, rather than the intellectual side of your brain having to process it, so it transcends language.

“It takes at least 200 people to run a performance.

“There’s a big cast, a big group of front-of-house stewards, the stage management team, all the backstage departments – design, costume, lighting and sound.

“It takes a village, that’s for sure, but that’s what’s necessary to create single moments for the audience members.

“Different people in the same building will have different experiences.

“I want people to treat the show like a gallery or a museum but one where everything has come alive at night.

“It can have a clear story if you follow a single character but there are myriad narratives to uncover.

“We don’t want to prescribe a certain way to do it, and there’s no right or wrong way to watch the show.

“The reason why you enter through the bar is important, because that’s your safe space, so, if it all gets too much, you can go back, have a nice drink and watch the band.”

Read Part Two to find out why booking sooner rather than later would be wise

The Burnt City features an enormous cast of contemporary dancers

>> PART THREE <<

“At The Globe theatre in Elizabethan times, if you didn’t like the show, you could throw a cabbage at the performers and leave – I thought that was empowering,” said Felix. 

“I created Punchdrunk in 2000 because although I’m a theatre buff and I love it, I was a bit disillusioned with the stuff I was seeing.

“So I asked how we might give the audience control and tried to set out to create something where they were the epicentre of the work.

“Ideally I wanted to create something which could bring the hairs up on the back of the neck.

“What I’m interested in is trying to flip audience expectations and to give audiences a night out which they wouldn’t easily get elsewhere.

“I always want to break the rules of conventional theatre – to try to make sure that there are secrets to unlock.”

For Felix, that process is rooted in the bricks and mortar of the places Punchdrunk performs.

“The company’s shows have called disused warehouses, private houses, an old school and tunnels underneath Waterloo Station home.

“It has made work in locations as far flung as Shanghai and New York.

“A theatre is a blank canvas, but a building is already quite detailed, so we look at all the architectural detail and how we can harness that power, accentuate it and make it stronger for the audience,” said Felix.

“First of all I walk the building, let myself be guided by it and then chalk out the safest place and the most threatening part.

“You’re left with a beautiful, existential tour of a space, and then we start to put a story across it, with the source material.

“Then you start to dream about the environments and the worlds.

“We definitely do world building before we do narrative arc – we’re closer to a video game than a play.

“The word ‘immersive’ came from that genre of entertainment originally.”

Read Part Five for a look into the future

The Burnt City is based on the fable of the fall of Troy

>> PART FIVE <<

“We’ve been nomadic for 23 years, and although we’ve got buildings we can settle into in New York and Shanghai, we’ve never had that in London, where we’re from,” said Felix. 

“To have a home base is extraordinary, so I’m excited about us starting to break new ground, asking questions about the future of the theatre – how we surprise our audience so that we can create something nobody has seen before – that’s our main objective.

“We’re going to start playing with and experimenting with new projects. In a computer game, you can often take your character and go anywhere you want in a world.

“I think the future is taking that empowerment and applying it to real live shows.

“It took us six or seven years to get into our home in Woolwich and open our first show.

“Now it’s almost hard to imagine us not being in Woolwich – we absolutely love it. 

“We’re hungry to make more work. This really is a new dawn for Punchdrunk” 

No. There was no Part Four

  • Find out more about Punchdrunk’s The Burnt City via this link
Punchdrunk’s permanent home is at Woolwich Works in Woolwich

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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Canary Wharf: How Festival14 will take over the whole estate with five days of events

Theatre, comedy, dance, wellness and live music make up a packed programme over six venues

Festival14 is set to return to Canary Wharf from July 26-30,2023

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Where to even start with Festival14?

Having taken the decision to focus much of its summer arts and events programme into four days last year, Canary Wharf Group (CWG) has extended the 2023 iteration by a day, packing the calendar for July 26-30.

“We’ve really built on our programme from 2022,” said Camilla McGregor of CWG’s arts and events team.

“In addition to Winter Lights in January, Festival14 is an anchor event in our season.

“It’s trying to combine all the things that we do, like outdoor theatre, classical music concerts and dance so that people can come down and experience them on a single visit or over a few days.

“The amazing thing about the format is that everything is happening on the Canary Wharf estate within walking distance.

“Someone coming down might see some Shakespeare, take part in a workshop at the Fandangoe Discoteca then see a performance in Canada Square Park.

“Most of the festival is free because it’s important to make it accessible to the local community and as wide and audience as possible.

“We are charging for some events where there is limited space but the tickets are very reasonably priced.

“In planning the programme it’s also been important for us to create an inclusive festival with artists and acts from a diverse cross section of society in London.

“Whichever genre – theatre, comedy or music, for example – everyone should be represented.”

Buskers will be performing in Jubilee Park throughout the festival

With events and performances taking place from 11am or noon each day, there will be big name acts alongside less well-known attractions spread across six main venues.

“We’re incredibly excited to have Soul II Soul to headline Friday night in Canada Square Park because they are world famous and we’ve wanted to host them for a long time,” said Camilla. 

“On the comedy side we have performers like Mark Watson, Lou Sanders and Shaparak Khorsandi at The Monty Tent in Montgomery Square.

The Comedy Club will run in it for four nights with comedy for kids on the Sunday.

“Personally I’m looking forward to Big Fish, Little Fish Family Rave – a two-hour party designed for parents and kids to celebrate life with bubbles and balloons.

“Then on the main stage there are sets from Craig Charles and Norman Jay who are both household names and have been on the London circuit for years – they’re both amazing.

“Over the years our summer concerts have appealed to the community and we have a strong returning audience so for Festival14 we wanted to create a line-up suitable for our loyal fans and new audiences alike.

Westferry Circus will host a number of plays

“That’s why we have chosen jazz, soul and r’n’b.

“For example, we will have Ronnie Scott’s Jazz Orchestra  who are very well established and more contemporary sounds from Laura Misch, both on the Sunday.

“Canary Wharf has a long tradition of engaging with the local community too so we will have theatre programmed by The Space on the Isle Of Dogs and a performance from the Docklands Sinfonia in the mix too as well as artists who grew up in east London.

“There will be loads for kids and families to do too with the Crossrail Place Roof Garden the venue for many of these kinds of events.”

So, diaries out – the festival is only two weeks away but there’s still plenty of time to plan those must-sees.

Don’t forget the street food from Karnival in Montgomery Square, daily from noon, either. 

Click here for the full Festival14 programme

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
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