SO Resi Canning Town

Canary Wharf: How Clays is set to blast into Canary Wharf with its target shooting game

Virtual clay pigeon shooting venue is preparing to open its doors at Credit Suisse’s One Cabot Square

An artist’s impression of how Clays Canary Wharf will look

Subscribe to Wharf Life’s weekly newsletter here

“We know the game is the thing that captures you and why you want to come, but once you’re there we want people to feel that they don’t want to leave,” said Jon Calabrese, operations director at Clays.

The virtual shooting venue is set to open its second branch in Canary Wharf in December, following the success of its debut in Moorgate. 

The new bar will be located overlooking West India North Dock on the ground of One Cabot Square – a building it shares with Credit Suisse – and is set for an official launch in January.

It will offer 90-minute digital clay target shooting for groups of up to 22 people in semi-private or completely private pegs.

With five games to choose from, it’s the latest in a succession of hospitality businesses in Canary Wharf to put competitive socialising at the heart of their operation.

First Electric Shuffle opened with a 21st century take on shuffleboard and then the vast Fairgame joined it this year, with its nine funfair-themed games. 

It’s a trend that’s here to stay as people look for venues that offer other attractions besides food and drink.

“The foundation of what we’re doing is the target shooting game and the quality of that experience is really important to us,” said Jon.

“We wanted to make it as authentic as possible and it’s incredible.

“Clay target shooting is great and I would encourage anyone to go and try it.

Clays operations director Jon Calabrese

“What we wanted to do was to create something immersive in the heart of London that would reflect that experience.

“Players use real guns that have been decommissioned with all of our technology that tracks them and delivers accuracy to within less than a millimetre.

“The clays within the game are subject to wind, aerodynamics and gravity and players stand in front of a three by four-metre screen.

“It’s honestly as though you’re standing in the English countryside and we control the sound and images so we can adapt to the weather outside.

“In autumn, for example, you’ll see leaves falling. We’ll keep working on the experience to make it even better.”

Clays, which was founded by CEO Tom Snellock in 2019, is expanding its operation following the warm reception customers have given its Moorgate branch.

Jon said coming to Canary Wharf was an obvious decision for the business.

“I grew up in north-east London and I’ve been coming to the estate for about 20 years,” he said.

“Even then on a sunny day it was absolutely alive.

“I think there’s this perception with Canary Wharf that’s it’s very much a business district, and at the weekend it’s dead, and that couldn’t be further from the truth.

“There are incredible residential hubs locally, shopping areas, amazing hospitality operators here and the Elizabeth Line has just come in. 

“I think it’s one of the fastest moving parts of London and with the density of people here it’s a no-brainer. It’s almost better to ask: ‘Why wouldn’t you want to be here?’.”

While the game is central to Clays’ appeal, there’s more to the venue than blasting away at virtual targets.

As the son of celebrated bartender Salvatore Calabrese, Jon has a pretty robust background in hospitality but initially spent time pursuing a different path.

Having embarked on a career in the fitness industry as a personal trainer, he joined the Met after a former girlfriend’s father – who happened to be on the murder squad – turned Jon’s head with stories of his work.

But, having worked as a police  officer in Newham for three years, the world of restaurants, bars and hotels proved irresistible and quite a contrast to his time wearing a uniform.

One of the pegs at Clays’ Moorgate branch

“When I came to hospitality in 2009, it was anarchy – chaos,” he said.

“People would work hard and be rewarded with management roles – then they’d have to work out how to do them.

“That meant often you’d either get people with authoritarian approaches or micro managers because they’d have imposter syndrome, which was weird.

“At Clays we have a career tree approach that means we will give people the skills and knowledge they need to be a departmental expert and to hone your craft.

“We won’t hinder you if you want to move between departments and try different things either.

“Ultimately we want to grow a business with culture, consistency and expertise so we can deliver on customers’ expectations at a very high level of quality.

“We want people to come to Clays for the game, but then to stay for the food and drink they’ve enjoyed alongside that experience.

“On the drinks side we use techniques such as clarification to produce crystal clear liquids we can pour like a coke but that have an amazing taste and mouth feel.

“That means we can maintain our rapid speed of service without sacrificing quality.

“These are the kinds of things you only see in small artisan bars.

“Our cocktails are signatures and what is important for us is the quality of ingredients and that our drinks reflect the British countryside using produce grown and created in this country wherever possible”

Players use real decommissioned shotguns to play

Wharfers can expect tipples such as Clay Burst, a sweet and sour pink gin creation, Jack’s Orchard, combining the taste of toffee apples with a whisky kick, and the Precision Punch, a banana spiced rum cocktail.

Food-wise, Clays will serve a menu created by culinary director Roger Olsson formerly of The Dorchester, The Ritz and Pied A Terre.

Dishes include Sweetcorn Ribs with paprika salt and a lemon and chilli dip, Cobble Lane Charcuterie and “KFC” tempura cauliflower as well as Loaded Breads topped with Middle Eastern, Indian and Italian flavours.

Jon said where possible Clays would use produce for the UK with a focus on sustainability, quality and provenance.

“We know the farms where our vegetables are grown and our meat is produced and the boats that catch our fish,” he said.

“You’ll find old favourites like scotch eggs and the calamari is melt-in your mouth.

“Everything is made in-house – it’s about elevating the calibre of the experience.

“Next year we’ll be installing an outdoor terrace so guests will walk in through green foliage, an outdoor bar and past heated tables.

“Then the venue itself is on several levels.

“There will be a tree house where a DJ will play, a reception desk with living moss under a glass top, a bar with a 3D scene that plays on the English countryside and the pegs themselves.

“The main bar is at the far end of the venue and looks over to West India Quay. There are also three pegs that can be closed off privately with bi-fold doors for private parties when needed.”

Clays is taking bookings from December 13 online.

The Canary Wharf branch has eight pegs with off-peak bookings for small groups starting at £30 for an hour’s play.

Peak rates for groups of six to 22 cost £70 for 90 minutes of play.

Jon and the team have developed the drinks menu at Clays

Read more: How British Land is set to build a new town centre at Canada Water

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Hackney Wick: How The Trampery Fish Island Village aims to foster community

Space and facilities for fashion creatives spread over 10 buildings totalling 50,000sq ft opens

Deputy mayor forfor culture and the creative industries Justine Simons and CEO of The Trampery Charles Armstrong at the launch

Subscribe to Wharf Life’s weekly newsletter here

what’s going on?

The Trampery Fish Island Village has officially opened its doors, offering around 50,000sq ft of space for innovative and sustainable fashion businesses in Hackney Wick and Fish Island.

Spread over 10 buildings along the Hertford Union Canal, its facilities include 42 studios ranging in size from 150sq ft to 2,000sq ft, 21 affordable studios and 28 desks for fashion-tech startups in its co-working space.

There’s also a 1,000sq ft sustainable manufacturing facility, a venue to host catwalks, sample sales and speeches, meeting rooms, seminar rooms, a lounge for members and a cafe and bar with a canalside terrace.

Up to 500 people will be working on-site each day with businesses such as Petit Pli, Rewritten, Wear Matter, Dotte Been London and Sabinna already in residence.

The facility was officially opened this month by deputy mayor for culture and the creative industries Justine Simons on behalf of the Mayor Of London. 

how can I find out more? 

The Trampery Fish Island Village offers spaces suitable for one to two people, right up to studios for seven to 12.

Desk membership at The Trampery Village Hall costs £220 per month with studios available from £363 per month starting at £30 per sq ft.

Justine officially opens The Trampery Dish Island Village

she says

Deputy mayor for culture and the creative industries, Justine Simons, officially opened The Trampery Fish Island Village on behalf of the Mayor Of London

She said: “This is a really important moment in the creative life of London. We started talking about this in 2016 and here we are.

“This is a city of makers, doers and dreamers – our city runs on creative energy.

“But forging a creative career in London is not easy. You need grit, determination and perseverance.

“It also requires space and this facility is a brilliant example of what we can achieve when we work together to deliver it at affordable rates.”

The Trampery Fish Island Village operates space across 10 buildings in area

he says

For Charles Armstrong, CEO of The Trampery, the launch of its Fish Island Village is a significant milestone in the social enterprise’s history. 

He said: “This is the largest project The Trampery has ever delivered. It’s been very complicated, so to reach the launch and to celebrate it with all of our partners and friends, was one of the most exciting days of my life. 

“There are two specific things I’m really hoping for from The Trampery Fish Island Village.

“First is that it becomes a new focal point for sustainable fashion in London and that, over the decades, we can help hundreds and hundreds of young labels to advance innovative ideas that reduce waste, improve labour conditions and that make the industry better.

“Secondly, I hope this will be an anchor that will enable the creative community in Hackney Wick and Fish Island to grow.

“I think a lot of people feared that after the Olympics, with the property development that followed it, the creative community would die out.

“The Trampery is really determined that shouldn’t happen, so to provide our largest ever workspace here, supported by the Mayor Of London, the London Legacy Development Corporation and local people, is really important.

“East London has Europe’s greatest concentration of artists and professionals, so I don’t think there is any limit in demand for the kinds of facilities we are providing here.

“Our ambitions aren’t limited to this area and, over the coming years, we’ll be opening facilities more widely, but our soul will always be in east London.”

For more information contact partnerships manager Ahmet Emin Hondor via email at fishislandvillage@thetrampery.com

The spaces provide studios and facilities for fashion-focused businesses

Read more: How British Land is set to build a new town centre at Canada Water

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How Creative Virtual’s Gluon software is next level for chatbot tech

Founder and CEO of the Cannon Workshops-based company, Chris Ezekiel, talks global growth

Creative Virtual founder and CEO Chris Ezekiel – image Matt Grayson

Subscribe to Wharf Life’s weekly newsletter here

All in all, 2023 is shaping up to be a big year for Chris Ezekiel and Creative Virtual – the company he founded on the Isle Of Dogs in November 2003. In 12 months time, he and his colleagues will be celebrating its 20th birthday.

But before that happens, there’s the small matter of becoming a father for the second time and – business-wise – the firm is set for a major release of its V-Person software, named Gluon.

The software is the platform that has allowed Creative Virtual to grow into a global concern, from its base next to Canary Wharf at Cannon Workshops

From there, housed in the honey brick of the Grade II listed former cooperage beside West India Quay, Chris and his team compete with the likes of Microsoft, IBM and Google in the field of conversational artificial intelligence (AI).

Together, they have built a business with global reach, servicing clients across the world including the likes of HSBC and Lloyds Banking Group – one of the firm’s first clients and still a customer today. 

In 2022, Creative Virtual has operations in the UK, the US, Europe, Australia, Singapore and in India. It’s a Docklands business trading with the world.

“We’re still independent, which is a bit unusual for a tech company in the fast-paced world of AI,” said Chris.

“I always started it for the long-term, and over the years we’ve had quite a few offers to purchase the company, which I continue to refuse.

“I’m just enjoying it and we’re competing in that area we’re operating in – conversational AI is all the rage now.

“For me, it’s about working with incredible people who are passionate about innovation, creativity and technology – some things are more important than money.

“We don’t have investors so what we do isn’t linked to their short term goals.

“While Elon Musk has recently bought Twitter, I reflected the other day that he could not buy Creative Virtual. It’s great to have that independence.”

The company’s position comes through its success developing and implementing chatbots for clients. 

These might be used by a firm’s customers, employees or its customer services personnel as a resource to assist clients.

Gluons hold quarks together at a subatomic level so they can become atoms and ultimately everything in the universe

With almost 20 years in business and numerous accolades – among them a Queen’s Award For Enterprise in 2017 – Chris said the company continued to prioritise innovation, investing its profits to grow.

“It was always the dream to become a global company,” he said. “But you don’t often get a chance to step back and consider what you’ve built.

“We pride ourselves on having a really quirky, passionate team – a really eclectic mix of individuals. It also allows us to be adaptable and to work in markets all around the world.

“Travelling to these different locations really brings it home and having the fantastic customers we do really helps. 

“Being able to explore creativity and innovation with those companies and partners has been amazing over the years. It’s what keeps us going.”

That ongoing drive has resulted in Gluon, which Chris said would be the foundation of Creative Virtual’s work for many years to come.

It’s aptly named after an elementary particle that holds quarks together to form subatomic particles such as protons and neutrons – the basis for atoms and ultimately everything in the universe.

It’s also a reflection of the Creative Virtual founder and CEO’s love of physics.

“I have a picture of Richard Feynman above my desk with his quote that you should not fool yourself and that you’re also the easiest person to fool,” said Chris.

“That’s something I always focus on because it’s really important to keep things in perspective, to keep them real.

“With Gluon we’re very excited because, while we do small software releases every month or so and major ones roughly every 12 months, this is the kind that only comes along once every four years.”

Gluon as software bears some similarities to gluon particles in that they both connect elements to create something of greater complexity and function.

Gluon is designed to work within the composable enterprise system

“First of all, the new software allows us to integrate our system with lots of other systems at a large enterprise,” said Chris.

“That might include CRM systems and data management systems, for example. 

“There’s a lot of buzz around AI and we’ve seen chatbots that use machine learning as a black box without any control over the responses the system is giving.

“We’ve always taken a different path, combining AI with humans overseeing the system, and Gluon will make that easier.

“The way we’re combining those two elements is unique in the industry and Gluon makes it super easy for organisations to use.

“The way it’s configured and the reports that come out of it make it really efficient and also controllable.

“There’s also a lot of interest in something called the ‘Composable Enterprise’ which is all about plugging systems together.

“Gluon fits perfectly into that to become a key piece of the jigsaw.

“We intend to launch in the early part of next year. We already have a test version available and have done 50 demonstrations so far.

“The feedback has been incredible. We sell direct to customers, but we also work through some partners in the world and everybody’s been unanimous in their positive responses.

“It’s a great way to develop, because the feedback is very specific.

“Taking our time is very important, because we’ve been able to listen to what people are saying while we are developing the software.

“We can be more flexible with our customers because we don’t have pressure from investors.

“It’s funny for me on a personal level, because people wondered whether having a 16-month-old now and another on the way in February would change my view about the company and whether it would be time to sell – but it hasn’t one little bit.

“I am often asked how difficult it is to separate the business from my personal life, but my view is that you should give up doing that because it stresses you out.

“If you’re an entrepreneur, you’ve got to build it into your life – it is your life and you have to find a way to do that.

“Having a supportive group of people around you, both inside work and outside, and having some hobbies and interests is essential. I snowboard and watch West Ham to relax.

“But at the end of the day business is business, you shouldn’t take it too seriously.

“That might sound odd from someone who has to pay all the bills and make sure the people who work for me can pay their bills – but knowing there are more important things in the world keeps me level-headed.

“It’s a balance and as long as you can say overall you’re happy with that balance, then you’re in a good place.

“That’s why I can’t imagine retiring.”

Read more: Discover the 2022 Greenwich Theatre panto

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How The Cocktail Club offers Wharfers a place to party

Founder JJ Goodman talks drinks, growth and swinging lights at the new Cabot Square venue

Founder of The Cocktail Club, JJ Goodman
Founder of The Cocktail Club, JJ Goodman – image Matt Grayson

Subscribe to Wharf Life’s weekly newsletter here

The lights dangling over the bar at The Cocktail Club in Canary Wharf’s Cabot Square tell a story all of their own that dates back to the brand’s creation in a Covent Garden basement in 2008.

There’s something of the showman about founder JJ Goodman and almost the first thing he does when I turn up for our interview is to energetically swing each pendant by its metal shade out into the bar above the heads of customers.

“We had similar lights at Covent Garden and one night we swung them and the place went off,” he said. “It’s been a thing ever since.”

That’s why you’ll see staff throwing the light fittings around at the Canary Wharf branch.  While the company JJ founded is now part of emerging hospitality giant Nightcap PLC – which also owns The Adventure Bar Group and Barrio Familia – this simple anarchic act is a reminder that there’s personality woven through the links of the chain.

Bartenders get to pick the music and each branch gets a bespoke interior, the Wharf’s being heavy on stained glass, graffiti and low lighting.

The drinks it serves combine theatre with precision – a mixture aimed at pleasing both serious drinkers and those up for a heady party.

Old favourites – Mojitos and Espresso Martinis, for example – cost £9.75, while more complex creations are about £13.

These include the likes of the Truffletini – a blend of rum, coffee liqueur, tonka bean syrup and espresso with a chocolate truffle sat on the side of the glass.

It’s a menu that in many ways encompasses JJ’s history as a bartender.

The interior of the Canary Wharf branch
The interior of the Canary Wharf branch – image Matt Grayson

“I’ve been a barman since I was about 16 in my old home town of Worcester,” he said. “I made my first cocktails when I was 17 – it was a Grasshopper.

“There was a shitty little manual on the back of the bar where I worked so I decided to learn to make a few drinks.

“If someone wanted something interesting, I’d make a drink full of sugar and covered in umbrellas and that was good fun.

“Then I got into the Flair world – spinning bottles, all of that. I started entering and winning competitions.” 

But JJ was serious too. Moving to London he immersed himself in the bar industry, going on to win the Cocktail World Cup in 2008. 

That was the same year he and business partner James Hopkins featured on and won BBC’s The Restaurant and opened the Covent Garden Cocktail Club.

The TV show connected the pair to chef Raymond Blanc and Dragon’s Den investor Sarah Willingham, who became the founder and CEO of Nightcap in 2021 – now The Cocktail Club’s parent company.

“We’ve got 18 branches now alongside the other brands and I think we’ve stumbled on a really nice home for ourselves at Canary Wharf,” said JJ.

“In due course we’d love to bring the rest of Nightcap’s crew to the party.

Finished drinks at the Cabot Square venue
Finished drinks at the Cabot Square venue – image Matt Grayson

“The area has evolved so much and so quickly in the last couple of years. In terms of hospitality, you now have the top operators in the country and arguably Europe, here. 

“We’ve found a brilliantly engaged audience, and if you’re really passionate about what you do, you want to be in the mix, shoulder to shoulder with the best guys out there.

“I’m excited for everyone in Canary Wharf to come, check us out and let their hair down.

“There’s a lot of madness going on in the world, and I promise we’re a fabulous little escape for them, as many times a week as they fancy it.

“We stand out from everybody else on the high street – there are plenty of places where you can go and have a quiet drink with your mates or that after-work catch-up with someone you haven’t seen for a time. We’re never going to compete with that.

“When you create a space with such high energy and fuel it with enough booze, you’re going to make new memories. People will leave their inhibitions at the door.

“So I feel like you should be able to come in here in whatever you want to wear, with whoever you want to come in with.

“We’ve got a really broad demographic as well – it’s a place where you can have a giggle, have some fun, and that’s encouraged by our staff.”

It’s also encouraged by the menu which starts with familiar drinks and delivers a twist.

“We wrote it post-lockdown,” said JJ.

“We looked at our top six classic best-selling cocktails, including the Old Fashioned and the Martini, and we chose to take each of those on a journey.

“So, we’ve got the house classic, then we’ve got the top shelf, where we experiment with more premium brands, and then we’ve got the theatre section, which we championed in the years before Instagram.

“If you love a Mojito, you can go on a journey of discovery, with fabulous variations on something that you know and love and trust.

A bartender creates a drink at The Cocktail Club
A bartender creates a drink at The Cocktail Club – image Matt Grayson

“I think trust is really important when you’re charging people £10-£14 a drink – you really have to deliver something great.

“So what we chose to do is present the menu in such a way that people can feel comfortable travelling through a few variations on something they already love.”

Like every business, The Cocktail Club faces staffing pressures and is addressing that through education.

“We launched the Nightcap Bar Academy this year at a facility in Camden with another one on the way in Shoreditch,” said JJ.

“The idea is that we can take people with limited experience and show them the way we like to work. 

“Lots of young people have missed out on being exposed to nightlife due to the pandemic and I really feel for them.

“What we can do is educate them on the style of service we give so they can see a career in this industry.

“Being behind the bar is my happy place and I really miss it loads.

“But we strive for very high standards and I’m a bit rusty so I wouldn’t want to embarrass myself, although I’d love it.”

That said, JJ can’t suppress his anarchic edge completely, slapping lampshades and ordering shots for everyone behind the bar, all the while keeping a careful eye on the quality of the drinks going out.

This is carefully choreographed wildness and it’s great. 

One of The Cocktail Club's infamous swinging lampshades
One of The Cocktail Club’s infamous swinging lampshades – image Matt Grayson

Read more: How The Wickers helps fight knife crime in east London

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How Kerb’s West India Quay operation has gone social

Street food business sets up not-for-profit to help traders start and grown their operations

Wandercrust founder Gavin Dunn is running Kerb Social Enterprise

Subscribe to Wharf Life’s weekly newsletter here

BY LAURA ENFIELD

Buy a meal from a street food trader at Kerb On The Quay and you will be doing much more than filling your stomach, from now on.

A year ago, Kerb made a radical change. 

After nine years of running markets across London that championed food startups – including the popular West India Quay spot – the business decided it needed to do more.

So it set up a not-for-profit social enterprise arm and hired Gavin Dunn, founder of pizza company Wandercrust and graduate of its own Inkerbator programme, to run it.

“I’ve always been really passionate about the ethos of Kerb – of breathing life and vitality into otherwise quiet areas of London and supporting a really diverse ecosystem of great foods from around the world,” said the 49-year-old, who is managing director of the company Kerb Social Enterprise.

“When I saw the job on LinkedIn, I felt pretty well placed to apply.”

Kerb already knew Gavin had experience with street food and his own consultancy in business development and HR, but its managers were impressed to find out he also had an extensive background with social enterprises and charities.

Gavin said it meant his experience perfectly matched the extremely niche role.

“There’s not that many food-based social enterprises so, not to blow my own trumpet, but I knew as soon as I saw the role it was quite nailed-on for me,” he said.

The first step in creating the new company ecosystem was “engaging” and, over the last 12 months, Gavin has worked to find more charity partners across four areas – youth unemployment, ex-offenders, refugee support and homelessness.

The aim is to discover hidden talent among the most disadvantaged communities in London to join its programmes and help diversify the street food scene.

“That early stage of the ecosystem is really important to me,” said Gavin.

“I went through the Inkerbator programme but was absolutely fortunate enough to have been able to afford my own pizza truck. 

 “I had a certain level of privilege to be able to set up Wandercrust while running my consultancy. 

“I’m well aware that early stage presents such a barrier to individuals in being able to pursue their dream of running their own food businesses.

“We’re reaching out to these charities to see how we can remove those barriers, work with them and offer support to get them onto our Inkerbator programme and trading at our markets.

Meatstop founder Benjamin Page began barbecuing aged 11. He now serves burgers, made from the finest ingredients and graduated from Kerb’s Inkerbator in October

“That’s where we are really plugged in to parts of London that we otherwise would have overlooked in the past.”

The new era, which dawned as Kerb began celebrating its 10th anniversary in 2022, relies heavily on its West India Quay market.

It restarted in March and is now where all Inkerbators must cut their teeth every Wednesday from 11.30am to 2.30pm.

Full Kerb members trade at the site every Thursday from 11.30am to 2.30pm.

So far this year it has produced 23 graduates, including The Yeast Brothers, who have now opened their own restaurant in Deptford.

The last cohort graduated in October, so the Wednesday market is paused for now, but will return in 2023 with a fresh set of traders for Wharfers to try.

“We take a lot of time and care to make sure the businesses that come through the programme have the best experience possible and we can rely on West India Quay for that,” said Gavin.

“Canary Wharf is the home of London’s markets, and street food markets are the original business incubators, where people shared ideas and practices.

“It’s really nice to have brought it back to Canary Wharf this year and long may it last. 

“We choose to do it there because of the crowd. The customers love it and recognise its value and you can feel it at an Inkerbator market.”

The Woolwich resident still remembers the buzz of trading there for the first time in 2016 with Wandercrust, which now trades in Greenwich.

“There’s nothing like it really,” said Gavin. “It’s excitement but you are anxious and you can still feel that at Inkerbator markets now.

“It means I know exactly how new businesses owners coming on to the programme feel.”

He also knows first hand the world of opportunities the programme can open up.

“One of the main benefits I found at Inkerbator was just this development of a network of like-minded creative, food-loving small businesses. It enables that collective spirit,” he said.

“It feels incredible for me to now be responsible for it and help rebuild it after the pandemic.”

Sadish Gurung, left, and Subash Gurung, both worked in IT before launching Nepalese food business Filili which serves up Momo bite-size dumplings, below. They graduated in October

Kerb, which also runs markets across London and a successful event catering arm with food service group Compass, shut down most of its activities over 2020 and 2021.

During that time it received 750 applications for Inkerbator.

Its team research and chat to each one, but also scout and approach businesses to invite, to ensure they are finding the best.

Those offered a place go through the coaching stage of the ecosystem, followed by six weeks of trading at West India Quay.

Once the incubating stage is complete and traders have graduated into full members, the accelerating stage kicks in.

Many go on to trade at the Thursday market at West India Quay and Kerb also offers regular networking events to its 100-plus members, some of whom have been with the business since its inception.

“It can be a lonely place, being a food business owner,” said Gavin. “So being part of a collective really helps to get everyone’s creative juices flowing.”

Becoming a social enterprise was a big change but Kerb was already working with charities such as Food Behind Bars to find potential members.

“We’ve worked with a guy called Marcus who had the idea of setting up a Caribbean pie and mash business,” said Gavin.

“I first met him in Brixton prison and now he’s working with us to gain work experience to help get him work in hospitality, but also to hopefully one day get onto our Inkerbator programme to set up his own street food business.”

It also works with The Entrepreneurial Refugee Network (TERN) and one of its founders is on Kerb’s advisory board. 

One of the most popular traders at the Quay is Oshpaz, which was set up by Uzbekistan refugee Muzaffar Sadykov after he was referred by TERN and completed Kerb’s Inkerbator programme in February 2019.

Transforming into a social enterprise means the company now has more money to invest in its work with these charities as there are no shareholders or dividends.

“If you buy a bowl of plov from Muzaffa, not only will the the money go straight to him, but any pitch fee he pays Kerb is reinvested back into supporting early stage food businesses to help them grow through the Inkerbator,” said Gavin.

Kerb partnered with both charities and new partner homeless charity The Connection at St Martin In The Fields, to launch its first big move for the new social enterprise in the summer.

It partnered with McCain for initiative Streets Ahead offering free workshops to 100 less advantaged people. 

“We’re already seeing individuals that The Connection has worked with referred to us and we’re supporting them either into work or talking about how they would go about setting up their own food businesses,” said Gavin.

Jan Manrique from RiceON.LDN serves Korean bulgogi and graduated from the Inkerbator in March

“We’re always looking for new partners and more support and we would like to do a lot more because there’s so much food talent out there and individuals that would love the opportunity to do it.

“But there are still a lot of barriers in the way, which we’re working really hard to remove.”

Gavin said next year was going to be a big one for Kerb.

“There’s loads of things in the pipeline that we’re excited about,” he said.

“Not least, working with all of the charities I’ve mentioned and removing those barriers to entry into food entrepreneurship for individuals who are just leaving prison or have refugee status. 

“It really does feel as though we’re in a unique position – we’ve got so much to offer.”

He added: “I’m passionate about supporting small, independent businesses and have yet to come across a business that is better at doing that than Kerb.

“It’s a privilege to be able to be the person doing this for Kerb. 

“It’s had such success over the first 10 years and I’m determined to make the next 10 years equally as successful and ground breaking.”

He hopes West India Quay will continue to embrace its new traders as they diversify and hopefully extend the number of days they trade there next year.

“We’ve had such amazing support from the customer base,” said Gavin. 

“It hasn’t been as busy this year because with hybrid working not everyone’s in the office all the time.

“But what we have seen is real support from people who want to make sure that we remain there.

“People tell us they plan their days in the office around market day and some people come over and order 30 different meals to take back and make it into an office event.

 “Kerb’s remit has always been to breathe life into spaces, to bring some colour, diversity and flavour to an area that might otherwise be less vibrant. 

“I really think we’ve done that at West India Quay but also in the wider Canary Wharf area. You see so many more small food businesses there now and I like to think Kerb played a small part.”

Read more: How In2Sports offers inclusive space for all to play

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Laura Enfield is a regular contributor to Wharf Life, writing about a wide range of subjects across Docklands and east London 
Subscribe To Wharf Life

Canary Wharf: How In2Sports provides facilities for the whole community

Charitable trust runs Wood Wharf venue, which includes a sports hall, gym and The Training Room

In2Sports director Callum Wear
In2Sports director Callum Wear

Subscribe to Wharf Life’s weekly newsletter here

Harbord Square has got a secret.

If you’ve walked through Wood Wharf, past the buildings to the east of its green oblong of grass, you may have spotted In2Sports’ red and blue logo in the brightly lit unit on corner of Brannan Street. 

But that space, with its orange chairs and Mars vending machine is merely the tip of an iceberg. It’s all about what lies beneath.

Walk through its glass doors, descend a level and you’ll find an expansive relaxation area, complete with a pool table, ping pong, a bar, bikes, seating, sports memorabilia and tables made from old vaulting horses.

It’s a charming enough space on its own, but this too is just an appetiser.

What In2Sports is really sitting on is a full-size, purpose built sports hall, complete with changing facilities, fitness studio space and even a crossfit-inspired gym.

Some of the facilities will be used part-time by the neighbouring primary school, when it opens, with the remainder of the timetable available for clubs, businesses and individuals looking for functional, affordable space.

The main sports hall at In2Sports in Wood Wharf
The main sports hall at In2Sports in Wood Wharf

“In2Sports is an indoor sports arena that caters for a wide variety of needs, with the ability to deliver a wide array of opportunities for people to be able to participate in sports and leisure activities at every level,” said Callum Wear, In2Sports trustee.

“It’s a place for anyone and everyone to have fun, play sports and then there’s the social side of it as well, which is a very important feature.

“Rather than just coming in, playing your sport and then leaving, players can relax and mingle with like-minded people, share their victories and talk about their next game strategies.

“It might be cricket, football, netball, volleyball, dodgeball or any smaller-sided counterparts to outside games that can be played indoors.

“We will always be evolving to accommodate new trends and demands.

“Our ambition is to become the home for anybody, any club or association that has a need to deliver sports and leisure activity programmes in this area.

“We don’t have an alliance with or allegiance to anyone, and we will work with a wide variety of people.

“Success for us is about participation – people walking out of the door and saying they’ve had a fantastic time.

“Having a fun place with an electric atmosphere is what we want.

In2Sports’ crossfit-style gym area

“That’s the name of the game. If you’re not having fun playing sport, you’re not going to achieve to the best of your ability. 

“When you’re here, you might be playing table tennis, but you might be playing with your football team or talking about the game or your next opponent – we want there to be constant activity around you.

“It’s a place that keeps people entertained and involved socially – sharing experiences with people is key.”

In2Sports is structured as a charitable trust and following a £9.99 registration fee, the sports hall can be hired for between £120 and £160 per hour depending on timing.

Quarter and half-court hire are also available and there’s a 40% discount for local residents with disabilities, those on benefits, who are senior citizens or who are full-time students. 

In celebration of its opening, In2Sports is currently offering all courts at off-peak prices.

Flexibility is central to the organisation’s model, with The Training Room perfectly summing that up.

“It’s certainly not just a bar and it’s a bit more than a clubhouse,” said Callum. 

“It could be the space where you could come for a small community workshop, for presentations, talks, speeches, birthday celebrations or just a place where people can relax after a game and have a drink with friends. 

“We’re a licensed venue, but you can also have health drinks as well, such as smoothies. It’s warm and welcoming.”

Callum knows a thing or two about welcoming Wharfers. Originally from New Zealand, he moved to the UK and, while working as an analyst on a financial project management system, met and became friends with accountant Chris Bennett.

The two discussed various ideas but both loved the idea of collaborating on a business related to sports and after about a year and a half of discussions created Play On Sports, launching in 2004.

Stretching to an eventual 50,000sq ft of space on the Wood Wharf site, it all began with a guaranteed 18 month lease.

In the end, Play On stayed until 2014, relocating its operations to Whitechapel when they had to make way for building works as Canary Wharf Group began the regeneration of the area.

The Training Room can serve many functions at the venue

“It’s great to be back in Canary Wharf – everyone has welcomed us back and people have been so supportive,” said Callum.

“I think Canary Wharf Group sees the benefit to the community that we bring and hopefully we’ll be contributing to the vibrant hub the estate has become.

“Now it’s full steam ahead – we have opened and it’s time to develop relationships with businesses and organisations around here and to tell the community that we’re here and we’re available for them to enjoy.

“This isn’t just a facility for corporates, it’s a place for anyone to use and play. 

“We’re ideally located, less than a 10-minute walk from the Jubilee and Elizabeth Line stations and there are good bus services along Preston’s Road too.”

In addition to The Training Room and the sports hall, In2Sports is also offering monthly memberships or access on a pay-as-you-go basis to its gym.

“It’s a crossfit-style training room, which is a really inclusive form of exercise,” said Callum.

“Everyone can engage with it because you’re only competing against yourself. 

“Then we also have our studio space which would be ideal for Yoga, Pilates and so on. 

“We’re also working with various charities so they can use it to achieve their goals and they’ll be utilising that space to get people up and active.

“We have a can-do, all inclusive approach to delivering sports. This is not your square-boxed sports hall, so if someone wants to host a sports activity, we will try to deliver it.

“This is very much a community project, the In2Sports charitable trust is for the benefit of everyone – corporates, social clubs and children.

“We like to work with organisations who are using sports to break down barriers, to give people that self-esteem, that self-confidence and to keep people playing sports on a sustainable basis so that they can have fun and feel better.”

One of the changing rooms at In2Sports

Read more: How The Wickers helps fight knife crime in east London

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Hackney Wick: How The Wickers helps fight knife crime in east London

Charity born of tragedy aims to tackle the root causes of violence by providing safe spaces

Henry Smith created The Wickers to tackle knife crime in Hackney and east London
Henry Smith created The Wickers to tackle knife crime in Hackney and east London

Subscribe to Wharf Life’s weekly newsletter here

“We cannot measure whether we’ve saved someone’s life, but I sincerely believe that we have,” said Henry Smith, CEO of property developer Aitch Group and founder of The Wickers – a charity he set up in 2018 to help fight knife crime in Hackney and east London.

“Sadly it was born out of tragedy,” he said. “My sister was quite young – 21 or 22 – when her husband was killed in Stratford.

“He was stabbed with a knife by someone close to him and what was left after that was a tragedy that affected not just my sister – who had a daughter and another on the way – but also the two girls.

“My sister was never right for the rest of her life – sadly she passed at 39 – and my mother was never the same either. 

“Fortunately, my two nieces have grown up to be amazing adults, but a lot of people don’t have the family support they did.

“It’s so easy for people to fall through the safety net.

“When a person attacks somebody with a knife, the impact can be very far-reaching.

“Two people can lose their lives – one lies dead on the ground and the other goes to prison for years.

“Then there are all the other people it affects. I’m of the generation that has seen this kind of violence become an epidemic.”

The number of crimes involving a knife or sharp instrument in London had risen to almost 16,000 by 2019/20 – up from less than 10,000 in 2015/16. 

While the pandemic saw the figure drop back down again to 10,150 for 2020/21, it had already risen to more than 11,100 by 2021/22.

The charity runs all sorts of activities for young people in east London
The charity runs all sorts of activities for young people in east London

“Aitch is a London developer, but we really started off in east London and we’ve grown from there,” said Henry, who grew up in Hackney and now lives in Shoreditch, a few minutes’ walk from his company’s offices.

“I’m a great believer in the idea that you’ve got to put something back into society, because if you don’t, then where does it leave us?

“That’s why we created The Wickers, which is centred on the Hackney Wick area.

“It’s a charity that aims to reduce gang and knife related crime by providing opportunities for people to develop new skills and learn from positive role models.

“You have to start with young people, to look at their home lives. They may be from single-parent families or children living with parents who have dependencies.

“Especially now, there’s a shortage of money, of food and that creates its own problems. People, especially the eldest sons in those situations, feel the need to provide.

“It’s not just in Hackney, it’s everywhere – the promise of easy money through crime is right there.

“Then, in someone’s mind, it’s so easy for them to pick up a knife, but the effect of doing that can last for generations.

“What you find is a lot of these children have been brought up not to expect a lot from their lives and that is wrong.

“The Wickers is there to say that we can show them how to become good citizens, that there is an alternative.

“We’re there to help with their education, their after-school classes to help them find opportunities.”

The Wickers runs plenty of sports sessions in its programme
The Wickers runs plenty of sports sessions in its programme

The charity runs sports activities, classes in art and design plus cooking and nutrition, hosts guest speakers, provides career coaching and half term and summer programmes, as well as delivering knife and gun crime workshops.

“It’s been amazing – the people who I work with to push out the message and deliver our services are fantastic,” said Henry.

“We’re really punching above our weight – we’ve got some great sponsors, lots of people who volunteer and we’re reaching more than 500 teenagers a week.

“That could be through going into schools to deliver our workshops or the young people who come to our running club, music sessions or who play football with us.

“We get a lot of referrals from Hackney Council too, which shows how well thought of we are as an organisation.

“Above all, we create a safe space. Don’t forget, if you’re a certain age and you know certain people you might not be able to go to a particular postcode or cross an estate.

“Even now, I find that hard to imagine that, but this is real, it’s what’s going on. That is when people get stabbed.

“We want to show these young people that there is another way, that they can do a lot with their lives and then give them the tools to do it.

“We work with ex-offenders, for example, and they’re the best because they’ve been to the edge of the cliff and realised that crime was not the way.

“For me all of our activities contribute – it’s about opening people’s eyes to the world out there and what they’re capable of.

“Once you’ve done that, it’s up to them – everybody has to take that next step themselves.

“We’ll stand behind them and give them all the support they need – but they have to be the ones to do it.”

The charity counts the likes of Strettons, Tokio Marine, Savills and JLL among its backers with more than £160,000 raised for its activities by companies in the property sector so far this year.

 “We want to do even more and for that we need more money and more people,” said Henry.

The charity is supported by a wide range of organisations
The charity is supported by a wide range of organisations

“For anyone thinking of donating, The Wickers is a charity where contributors are really making an impact.

“For me, charities have to have no waste – people have to be accountable and you need to see the outcomes, otherwise what are you doing it for? 

“In the long term, I’d like to be in a position where I can run a charity full time and when I step down from Aitch, that’s where I’d like to spend my time.

“When you see someone who found it difficult to sit in a room and listen and who is now able to do that, it’s very rewarding.

“If you’ve had someone who was very disruptive, but has gone on a journey and is now in gainful employment, then that is really good and it’s what’s happening a lot of the time.

“We’re working with estate agents, BT and the NHS to help people find opportunities and to show them the steps they need to take to make something of themselves.

“It’s very easy for me to say that Big Ben is only a few stops away, but some of these kids have never seen it – no-one has shown them what the world’s like out there.

“While my time is best spend on fundraising at the moment, I’m always happy to sit down with young people.

“I grew up in Hackney, not sure what I wanted to do and not having enough respect for different institutions as a teenager.

“If I hadn’t had a father to show me the right way, I could well have taken the wrong path.

“I hope my sister and brother-in-law would be very happy with what we’re trying to do. You can’t measure it, but it feels fantastic when you can help fill a gap in a young person’s life.”

The Wickers reaches 500 teenagers a week
The Wickers reaches 500 teenagers a week

Read more: How the UWS’s London campus is looking to connect with local organisations

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Blackwall: How UWS’s London campus at Republic wants to tap into the community

University Of The West Of Scotland looks to connect with local businesses and organisations

The University Of The West Of Scotland's London campus is located at Republic in Blackwall
The University Of The West Of Scotland’s London Campus is located at Republic in Blackwall

Subscribe to Wharf Life’s weekly newsletter here

“This area is lively – a part of the regeneration of London – it’s fun and it’s got far more going on than other parts of the capital so I’m really glad we came here,” said Lucie Pollard, director of the University Of The West Of Scotland’s London Campus.

UWS’s southern base arrived at Republic in Blackwall just as the pandemic was beginning and is finally getting a chance to settle into its new home, following the various lockdowns.

“Where we were before, near London Bridge, students said that they didn’t like being in an office block,” said Lucie.

“But the buildings here don’t feel like that at all and having the other universities here with us makes it a really exciting place – almost a multi-versity.”

UWS’s roots date back more than 100 years to its foundation in Paisley and the university is well-known in Scotland, recently being named Higher Education Institution Of The Year for 2022 at The Herald Higher Education Awards.

“That’s the Oscars of Scottish higher education, so it’s very important for us institutionally,” said Lucie.

“We’re a really innovative organisation, which goes back to our roots in terms of supporting the local community and businesses – creating degrees that allow students to take up employment easily and also welcoming more mature students than any other university.

“Creating a London campus in 2015 was all about bringing that space we occupy in Scotland to the capital, growing our international reputation and providing a place for students from overseas who want to study here.

“We have people from around 60 different countries studying at this campus and they have so much to offer. It’s our aim to be more community-facing, to work with local authorities and businesses based here.

“I believe that will be of great benefit, because our students have so much knowledge, so many skills and languages and an understanding of cultural nuances from their varied backgrounds. 

UWS London Campus director Lucie Pollard
UWS London Campus director Lucie Pollard

“That means they can be a real asset to the local community, whether that’s working with businesses or doing voluntary work here.

“I’m really keen for them to have work experience in different firms and we’d love to talk to organisations locally to create micro-placements.

“That could be two weeks or six weeks – it really depends on the project.

“We’re especially interested in talking to small and medium-size businesses who may want help with projects – it means our students will gain far more in terms of understanding the strategic work that companies do, than they will from a placement at a much larger firm.”

 UWS’s London campus offers a range of courses including undergraduate degrees in business and health studies, an extensive selection of business, education and administration-focused masters qualifications and, from April next year, PhD programmes.

“We also offer courses with Continuing Professional Development (CDP) accreditation, especially in AI and data analytics because those are areas where people need to upskill,” said Lucie, who spent nearly two decades working in various roles at the University Of Greenwich, before making the move to UWS in 2017.

“There are a lot of people in business who have risen over the years and suddenly realise there’s a whole load of tech that they have limited understanding of and need to find out about fast.

“They can do that very quickly by plugging into CPD. We’ve also identified the areas of sustainability, equality and diversity, where there’s a similar need.

“Those courses could be delivered digitally, in person or a mixture of the two.

“Our university strategy up to 2025 was launched in January 2020, just before the pandemic, and it was all about hybrid teaching.

“Covid became a real catalyst for us – we’re making the best use of technology.

“We’ve invested in new digital platforms for the students and we’ve got a huge digital transformation project that’s ongoing.

The university has space in Republic's Import and Export buildings
The university has space in Republic’s Import and Export buildings

“We find students are very discerning about what they want on campus.

“We don’t want everything to be online because we’re not the Open University. 

“Our students want some things online so they can access them wherever they are, but they also want things on campus that are really authentic and immersive.

“After all, you don’t want to spend money coming in and then just listen to someone reading out a Powerpoint slide. It’s also vital to build a network of contacts who will be with you for a very long time.

“On an operations level, moving to an institution where the other campuses are 400 miles away was an interesting challenge.

“I’m not sure why we didn’t use Teams before Covid, but having that now has been really refreshing – it’s so easy to jump on a call and be in a virtual meeting.

“The pandemic has made tech more responsive.”

Responding to people’s needs is very much the guiding principle at UWS, as its staff work to provide the best experience possible for those taking its courses.

“When I was at Greenwich, I’d been an academic and I’d worked in the more professional service areas,” said Lucie.

“I do finance, I do HR and I understand students’ needs.

“So to work at UWS where students always come first is really rewarding. We really do feel passionately that we are here for those who are taking our courses.

Courses at UWS are delivered via hybrid teaching – a mix of face-to-face sessions and online
Courses at UWS are delivered via hybrid teaching – a mix of face-to-face sessions and online

“My daughter watches Gordon Ramsay – although I don’t know why – and he always makes it clear that the most important person is the customer. We have the same philosophy here.

“That makes a real difference to your mindset – you spend your time thinking that the student is more important than the vice-chancellor – and it really does work.

“Communication is really important too, so we make sure that we’re really clear to students that we know what it means for them to come here – the challenges involved in relocating to a different country – and making sure it’s a welcoming space.

“We recently held our graduation ceremony and that’s always great because you get to see the end result – the students come up and tell you about the great experiences they’ve had.

“UWS is somewhere they get to meet people from lots of different backgrounds, where they get supported by the staff in London, but can also tap into the research that’s happening in Scotland.

“It’s a journey – they’ve typically come over from another country and that can be daunting. Then they find support among new friends and almost become part of a new family.

“We hope during their time with us that they get the knowledge, skills and expertise they need to go out and make a huge impact in the societies they want to work in.

“I’m old and spent years in one institution before moving to another.

“Now people move jobs every year or every three years, and they need to be world-ready to work in this country, the US, Australia or their countries of origin.

“Having those skills is really important.”

With lockdowns and Covid restrictions in the past, UWS is bedding into life at Republic and seeking to forge new links with local businesses.

“One of the ways we can do that is though our CPD programme,” said Sadiq Islam, business manager for the university’s London Campus.

“We’re keen for our name to be known as widely as possible and, by building relationships through our CPD courses, we’re able to create partnerships for student placements by engaging with those companies.”

He said UWS was currently offering a subsidised Help To Grow Management Course – a 12-week programme aimed at senior leaders in small and medium-sized businesses to help their organisations thrive and grow.

The Government covers 90% of the cost of the course which involves 50 hours of training and one-to-one mentoring, delivered on a flexible basis, both online and face-to-face.

Firms, which must have been operating for more than a year and have five or more employees, then pay a fee of £750.

The university has students from around 60 different countries
The university has students from around 60 different countries

Read more: How Bureau is offering creative workspace in Greenwich

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How Alchemy Machines provides smart transcription services

AI driven platform is set to launch in November 2022 aimed at businesses in the legal sector

Alchemy Machines platform could make note-taking by hand a thing of the past

Subscribe to Wharf Life’s weekly newsletter here

Singer, martial artist, entrepreneur.

These are Dia Thanki’s passions but it’s in the third where our chief interest lies.

So it’s not Motown classics or her practising the graceful forms of Wing Chun Kung Fu that will fill this space, It’s her latest business venture.

Alchemy Machines, the company she founded and runs as CEO, is set to launch its first product in November following two years of development.

Based at Level39 – Canary Wharf’s tech community and workspace at One Canada Square – the idea for the business grew from a personal experience.

“I was involved in a car accident quite a few years ago,” said Dia.

“I was coming off the motorway, going downhill and there was a lot of traffic ahead – it was gridlocked.

“I stopped my car but there was a van going at top speed, which crashed into the back of my vehicle – leaving me with whiplash and chronic back pain.

“As a result I was having a lot of meetings with my personal injury lawyer, but the discomfort I was in meant I wasn’t able to focus on what was being said.

“I decided to look for an app that could transcribe voice to text, but the technology was generally very primitive at the time.

“It was then that I thought how wonderful it would be if meetings could be automatically transcribed accurately with who was speaking and when. 

“People could then read or listen back and there would be an audit trail.”

Dia had been exposed to the emerging area of artificial intelligence (AI) as a student, first at Cass Business School (since renamed Bayes Business School) and then later during a masters in management information systems at Cranfield University.

“Back then, no-one really cared about it – it was a research topic, but there were very few real-life implementations,” she said.

“But I was fascinated with its potential and my final year thesis was in the area of multi-agent systems.

“It was all about process modelling using software agents to be able to replicate real-world phenomena to convert them into a virtual world. 

“That’s when I began to think about the endless possibilities of a technology like AI.”

However, life took Dia in a different direction, as after graduating, a career as a singer beckoned and she eventually set up a business as the founder of label Diamanté Records.

After pursuing that course for a little over four years, Dia changed heading, going on to discover a strength in project management.

“That’s really my forte – starting with a concept for a web application or a mobile app and taking it from idea to a tangible product,” she said.

“In the process of doing that, I was working with developers, designers both onshore and offshore, globally for organisations such as BT, BUPA and Apple.

“Just before I set up Alchemy Machines, I was working for Tech Nation which is very well known in the tech ecosystem.

“I was its Future 50 programme manager – curating events for the brand and through that work I became fascinated with the world of startups.

“Then Alchemy Machines got a grant offer and there was a need to focus on the company full time and build a team.”

Alchemy Machines founder and CEO Dia Thanki

With machine learning having taken off in the intervening years, it was time for Dia to explore the creation of something that has been in the back of her mind since she sat in the room with those lawyers.

“I’d reached out to various computer scientists, people who had worked at Google and Amazon and senior researchers – had lots of coffees and built up my knowledge,” she said.

“I did a lot of different courses and then found some money to build a prototype, initially from Innovate UK, which is funded by the Government.

“The reason we chose to focus on the legal sector was that there seemed to be a demand, although the product we have developed could be as relevant in healthcare or financial services.

“Alchemy Machines solves the problem of unlocking workflow productivity for corporate professionals.

“The way we do that is to develop a voice intelligence platform that can transcribe sector-specific speech into text, and then also analyse those conversations and summarise them. It’s a feature-rich voice intelligence platform.

“People confuse us with an AI transcription company, but Alchemy Machines is much more than that.

“Given the high rates at which people leave jobs in the legal sector and everything that’s going on in the world at the moment, now is the time for a technology like this to really come to the fore.

“While there are other areas where this kind of technology has been prevalent for a while, that hasn’t really been the case in the corporate and legal worlds.

“I think that’s because they haven’t embraced innovation as fast, although in recent years they have been forced to do so, partly because of the consolidation that’s happening in the sector.

“Legal firms were some of the last to embrace email, for example, but they are now using cloud technology with many companies migrating – it’s only a matter of time before everyone in the market follows.

“People are very risk-averse in the sector.

“There’s a lack of understanding about AI machine learning and sometimes that triggers fear, although it can also trigger excitement.

“There are many offerings out there and it can be difficult for businesses to differentiate.

“But we have a clear focus, we know that being GDPR compliant, for example, is very important for companies in the sector and we have worked with Legal 500 firms to build feasibility scenarios and really test our platform before launch.

“It works like this – let’s assume there’s a dispute resolution case within intellectual property law.

“A group of lawyers – a senior associate, a trainee and a client – are having a virtual meeting to discuss the case.

“Normally, the trainee lawyer would be typing out or writing notes before producing a final version in consultation with the senior associate before it’s given to the client or stored in-house.

“That’s a huge waste of time – especially for trainee lawyers who want to get their hands on high-value casework and not spend their time on boring admin tasks.

“It might be useful for them for a couple of months as part of their training, but afterwards it becomes tedious admin work.

“With Alchemy Machines, all they would need to do would be to press ‘record’ when the Zoom or Microsoft Teams meeting starts.

“The software then sits in the background and, for a one-hour meeting, it would take about 15 or 20 minutes to generate the report in our web application.

“There, the user will find the audio file, the transcription, the analysis and the summaries.

“That will include things like the ratio of who is speaking, the total number of people on the call and a sentiment analysis expressed as a percentage, based on whether mostly positive or negative words were used.

“The platform also tracks the duration of the meeting and the accuracy of the voice recognition itself and these are just the things we can measure now.

“I’m super excited for the launch because this wasn’t a product that was easy to create – it’s very complex because of the machine learning elements, but also the amount of time that’s gone into testing it with real-life users to ensure we’ve built something that’s simple, intuitive and valuable.

“The feedback has been phenomenal.

“I was speaking to a firm we’ve been trialling the platform with and they thought that our product was both more accurate and easier to use than a very well funded American competitor.

“Creating this product and this business has been one of the most challenging experiences of my life because it has demanded such a level of focus and resilience – and I trained as a martial artist for five years.

“There have been two really big challenges.

“The first is the same for any tech company selling solutions to large corporations and that’s establishing credibility.

“The second has been fundraising. There are still very few women seeking investment in businesses in general and especially in the tech and STEM sectors and that makes it tough.

“That’s slowly beginning to change and there are a few different initiatives that are encouraging girls and women to embrace technology and see the potential of it. 

“As a business, we have some key targets to try and attract more women to join the sector and one of our machine learning engineers is a woman, so it’s been a great experience to share this journey with her.

“I hope many more will come to work in tech for Alchemy Machines or others.” 

Dia will be speaking at LegalEx at 2pm on November 23, 2022, at Excel in Royal Docks. Alchemy Machines’ platform is set to officially launch next month.

Read more: How Bureau is offering creative workspace in Greenwich

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Isle Of Dogs: How Laura Zabo makes jewellery from waste rubber bike tyres

See Laura’s pieces and others from Craft Central makers at its Open Studios and Winter Market

Laura Zabo wears her most popular necklace, the Curlywurly – image Matt Grayson

Subscribe to Wharf Life’s weekly newsletter here

BY LAURA ENFIELD

When Laura Zabo moved to Tanzania in 2015, she was seeking change.

Her business in Hungary had failed and she needed a new passion.

What she found there were dirty old tyres. She loved them.

“Africans recycle everything and, one day, I was walking through the local Maasai market and found some brightly painted sandals made out of car tyres,” said Laura.

“They were so pretty and colourful and I found this a brilliant idea – that such an unwanted material could become so useful.

“I realised I wanted to show the world that we can recycle tyres and we have to, because we just have too much waste.”

She immediately started buying supplies and tools and learning how to transform the rubber into wearable objects such as belts and shoes – sometimes working 15 hours without eating.

“I just felt like: ’Wow, this is the mission of my life,’.” she said. “I was sure, with my creativity, that I could make pretty items people would want.”

By the time she moved to London, jewellery was her focus and she began selling at markets in Spitalfields and Greenwich and at craft events in between day jobs in marketing and hospitality.

It revived the entrepreneurial spirit she had first discovered aged eight – selling beaded jewellery at school – but which had been dampened by the failure of her homoeopathy business.

Earrings at Laura’s Craft Central studio – image Matt Grayson

“When that happened I was really depressed and was just surviving because I really didn’t know what I should do with my life,” said Laura

“I moved to Africa to reset and find something interesting that I could really dedicate my life to.”

After she discovered it, London called to her because of the freedom it offered.

“I come from a much more conservative country – the UK really has the vibe of opportunities,” she said.

“If you come here and believe in something, you can make it happen.”

The 43-year-old has lived across the capital including in Lewisham and Margate – she’s now on a boat in West India South Dock.

But when it came to her business she realised she needed a more permanent base and landed at Craft Central on the Isle Of Dogs’ Westferry Road in February.

“I was making from home before, but it was really uncomfortable, after so many years,” she said. 

“Sometimes I would finish working at midnight and the next morning there was rubber everywhere. I knew that if I had my own workspace, I could focus much more.

“I find the space at Craft Central so inspirational and I really like that the Isle Of Dogs is like a piece of countryside in London”

Her supplies mostly come from a tyre recycling firm but she often pops to Canary Wharf to collect supplies from NipNip’s bike servicing and repair shop at Westferry Circus.

You won’t find her pedalling though, as Laura isn’t a fan of cycling – or the cleaning required when tyres arrive.

“Everything is dirty and has to be sorted because each type of tyre has a different purpose,” she said.

“When I’m sorting them I get completely dirty and then the tyres have to be cut in half and soaked for a few hours in disinfectant before I start scrubbing.”

Laura with one of her creations – image Matt Grayson

Once they are dry, the inner tubes are ready for crafting into delicate necklaces and earrings but the tyres, which she uses for belts, have to be painted to make them perfectly black. 

Laura can make around 30 pieces a week and her biggest seller is the Curlywurly Necklace, which she said would be impossible to make from any other material.

Prices range from £12 for a pair of leaf earrings to £89 for her statement necklaces and Laura said it had been a conscious choice to charge as little as possible.

“I come from a very poor family and know how bad it is when you like something and you just don’t have money for it,” she said.

“I didn’t want someone to be unable to afford my pieces.

“Also, some customers are unsure how people will react if they buy recycled bicycle inner tube jewellery, so I don’t want the price to put them off.

“More sales means I can spread my message.”

It has been working. Sales have increased fourfold this year and Laura has been inundated with requests for collaborations and photoshoots.

“I am so happy people are valuing my items,” she said. “I really feel the buzz from every direction and like it is becoming something very popular. 

“Obviously, this is what I wanted when I started this business, but for many years people laughed at me when I told them my job was to recycle tyres and said I was not normal.

“Now it’s becoming an industry and it’s brilliant.”

Belts made by Laura – image Matt Grayson

Laura believes her success is down to a change in her mindset.

“I have read about 80 books since November about business and personal development and feel much more focused on my goals,” she said.

“I think once your way is clear, you feel more stable in your journey and good things happen more easily.”

Unlike many makers who guard their processes, Laura is now keen to share hers widely.

“My next call is to open a shop and teach my techniques to make people realise anyone can make money out of upcycling,” she said.

“It has been a game-changer in my life. When I craft, it is like meditation. 

“Even if you sell it very cheaply, the fact you created something and someone wants to buy it, will really change your life.

“Upcycling also teaches us what we throw away and that our main focus should be on creating instead of useless hobbies like shopping.”

Laura, who buys 95% of her clothes second hand, added: “I find fast fashion so useless and super stupid.

“People work so hard, then buy valueless items nonstop and it just doesn’t make any sense for me. I would love to inspire people to try crafting instead.

“I think every market should have one person who sells upcycled tyre jewellery.

“I hope to be the person who teaches them how to do that.”

Craft Central’s event takes place from November 19-20, 2022

SHOP LOCAL – CRAFT CENTRAL OPEN STUDIOS AND WINTER MARKET

See the work of Craft Central experts, including Laura Zabo,  up-close at Craft Central’s home at The Forge from November 19-20, 2022, 10.30am -5pm.

The charity will be hosting an Open Studios and Winter Market event, which is free to visit and includes Silphi ‘s Venetian coloured glass jewellery and Pon Studio’s playful homeware.

The gallery space will be full of items to browse and buy, including Frank Horn’s leather accessories, Sato Hisao’s pop-up cards and paper craft and other products such as home accessories, jewellery, fashion, prints, ceramics, stationery and textiles, from £2.50 to £500.

There will be drop-in, pay-what- you-can workshops from noon-4pm in badge making on the Saturday and Christmas decoration painting on the Sunday.

Also, Carb Club will host Paint Your Own Pieces ceramics workshops all weekend and, on the Saturday, Sarah Richards will run an upcycling DIY Christmas Jumper workshop for £15 adult, £10 child.

Both require pre-booking.

Read more: Discover Wilton’s Music Hall’s festive show for 2022

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Laura Enfield is a regular contributor to Wharf Life, writing about a wide range of subjects across Docklands and east London 
Subscribe To Wharf Life