One Canada Square – Wharf Life

April 20, 2023April 20, 2023

Canary Wharf: How Skillwork provides software services to companies of all sizes

Jan Gasiewski and Ali Youssef created the Level39-based firm after meeting at UCL on the estate

Skillwork founders Jan Gasiewski and Ali Youssef

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Business is all about relationships and it’s pretty clear there’s real strength at the heart of Level39-based Skillwork.

It’s also emblematic of how London provides the crucible that allows individuals to come together, fused and more powerful as a consequence.

In a nutshell, Skillwork provides software development services to startups, small firms and corporates looking to run innovative breakaway projects that fall outside their main areas of operation.

But at its heart lies much more than technical prowess. It’s the enthusiasm, energy and passion of two men – co-founders Jan Gasiewski and Ali Youssef.

From Poland and Bulgaria respectively, the pair met and founded the business in 2020 while both studying for their masters degrees in entrepreneurship at University College London’s School Of Management in Canary Wharf’s One Canada Square.

Both had previously studied in the UK – at Lancaster (Jan, business administration) and Northampton (Ali, computer software engineering) – before heading to the capital with perhaps a sense of something unfinished.

“Lancaster is a great university,” said Jan.

“But what you need if you want to go into business is exposure and the nearest city is Manchester. Even that is just far away enough that nobody goes.

“I’d applied for placements at Microsoft and HP. At the assessment centre for the former I didn’t know how to approach it – everyone just said: ‘Be yourself’.

“But the feedback was that all the product work was done in the States and that I didn’t show much human emotion, so I got into HP instead.

“It remains my only ‘real’ job, but there wasn’t much work to do so I wound up mostly reading books rather than getting experience.”

Ali said: “I’d gone back to Bulgaria, thinking I was going to be a software engineer and I got a job.

“But on the day I was supposed to start, I called the guy and said that I didn’t want to do it.

“Then I told my dad that I wanted to study entrepreneurship instead and his response was that business courses were for people who didn’t know what they wanted to do in life.

“But I applied to UCL, got in and that was my first experience of London – coming to Canary Wharf I was so shocked because I had never seen a place like it in my life.

“It was a place you could talk to anybody – I was having a coffee with a guy and he turned out to be a fund manager in control of millions of dollars.

“When he asked me what I did, I had to say I was a student.

“In Bulgaria I thought people like these were superheroes that I would never meet in real life.

“But London showed me you could talk to people who were very successful. It changed everything.”

Jan, in a “rare display of extroversion” messaged his course mates at UCL to see if any of them would be up for meeting over a drink.

Ali was the only respondent, and they bonded over food at Honest Burgers swapping tales of their fathers.

Skillwork’s London base is at Level39 in One Canada Square

“Both our dads had businesses,” said Jan.

“We both grew up looking up to them and both were screwed over quite badly by their business partners.”

Their friendship flourished and they decided to go into business together, with Skillwork founded in 2020 while they were still studying at UCL.

Now based at Canary Wharf’s tech community, Level39 at One Canada Square, it employs some 17 people in London and Bulgaria.

“We always say our partnership is the cornerstone of the business,” said Jan.

“Because of our fathers’ experiences, we created a set of rules when we started to ensure that nothing like that could happen to us.

“We are very transparent with each other and love working together.”

“We really wanted to be very entrepreneurial from the start,” said Ali. “We were surrounded by people in that environment both at UCL and at home.

“It’s also about an acceptance of potential failure and an appetite for risk.

“To start with, we had no experience, so we decided to plug ourselves into the world of startups and build up knowledge as we went, using that as a catalyst to create something.

“Today we work with small businesses and corporate innovation labs and the core of what we do is software development for those clients.

“We like to mix pragmatism with technology.

“You get people who come to us all guns blazing saying that they’re going to build an AI model to do something incredible but they haven’t yet got any traction.

“So we might apply the brakes there and persuade them to go one step at a time. On the corporate side, we are leaning towards what’s called venture building, where a big company decides it needs, for example, a digital presence, and brings in help from outside to help it develop one.

“So we sit down and discuss with them problems which they are interested in solving, and then we help them to see what ideas might be a potential business plan.

“Then we help them build that product up, and then they take it over and run it.

“We’ve been around now for a little over three years and in that time we’ve been able to work with the likes of pharmaceutical giant GSK and fusion power company Helion.

“We’ve also managed to build all this without any investment. We now have employees who rely on us and fortunately we have a good, strong network of mentors.

“Generally speaking what’s happened is that our success comes from our clients’ success.

“We’ve worked with the majority of our clients since day one and many have seen a huge degree of success.

“They’re all big-name people, so it’s all going very well as far as our reputation is concerned.

“We’re now in a much healthier position, with strong cash-flow and a sound profit margin. We’re now looking outwards to expand.”

While Skillwork’s technical operations take place in Bulgaria, London remains key to the business’ plans for growth.

Having studied at UCL on the 38th and 50th floors of One Canada Square remaining in the tower was a natural step.

“It was quite prestigious for us to come to Level39 – it was a marketing thing as well, because meeting clients here makes a good impression,” said Jan.

“I also think it’s one of the best spaces in London. If your working environment is good, then your work will be good and we’re very fortunate that we can afford to be here. We have some clients in Dubai and that might be a place we expand into.

“Our strength lies in the fact that we have contacts in so many countries and the ability to access them.

“One thing to remember is the UK is and always will be a global power.”

Ali added: “That was the key benefit for us of coming to the UK – when we came here, we were exposed to all these different cultures.

“London isn’t going to go under anytime soon. The reason we’re looking outwards is that we’re a bootstrap business, with not too much cash in the bank, so we have to keep expanding.

“There are only two choices – you go up or you go down. Out next step is to become innovation leaders in the Middle East for anything digital – that’s our ambition.”

Who would bet against them?

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

April 5, 2023April 17, 2023

Canary Wharf: How Tony Brien captured the crowning of One Canada Square’s pyramid

Photographer was suspended from a crane to record the topping out of the estate’s iconic tower

A worker drapes the Union Jack over the freshly fixed pyramid – image Tony Brien

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Talk to Tony Brien about his career in photography and there’s always a sense of fun in his anecdotes.

Having begun his career as a photo journalist working on Fleet Street – covering football, rugby at Twickenham and cricket at Lords – a move to Northern Ireland during the Troubles was a stark contrast.

But even here he recalls the humour of the people of Belfast and the grand times enjoyed in nightclubs under hotels despite the violence and the regularity of being stopped on nights out by the army or paramilitary groups.

Returning to London, he set up a studio for an advertising agency before deciding a couple of years later to “take a bet on himself” and go freelance, starting his own business in a mews just off Oxford Street.

“I had a few clients who were using my services and the studio, which had a red filing cabinet and bits of cameras everywhere,” said Tony.

“Looking back, it was fantastic and it worked. I’ve never had a bad day in photography – if I have a big project, I’ll do anything to make it work.”

It was that attitude that would set him on a trajectory to capturing the images featured on these pages – recently rediscovered during a clear out after more than 30 years.

Tony worked extensively for Olympia And York, the company founded by the Reichmann brothers, which undertook the development of Canary Wharf.

In the late 1980s, he captured many images of the scheme as construction progressed, working with the company until it collapsed in 1993.

Workers await the arrival of the pyramid cap in November 1990 – image Tony Brien

“The people running the company were so generous of spirit – they really wanted it to work,” said Tony.

“I think it was Sherlock Holmes who said to Watson that you should always carry a pistol east of Aldgate and that still applied to a certain extent at the time.

“When I was commissioned, I walked all over the East End and went up various tower blocks to see whether I could get a view of the development as it was being built.

“In the end I said we needed to hire a helicopter if they wanted shots of Canary Wharf in relation to the City.

“That was £1,000 a day, which was a lot of money, but I hired a panoramic camera – the only one in the country at the time – and sat in the footwell with the doors off, headset on, which was the only way to do it at the time.

“The clients loved the shots and they were used for promotional booklets that were sent out everywhere.

“They caused quite a stir at the time because of the way they used the panoramic photography.

“Olympia And York had huge plates made up – they were really keen to take ownership of that format as their look.”

The images on these pages were not, however, taken from a helicopter. In fact they almost never happened at all.

The tip of the pyramid comes into view – image Tony Brien

“Nowadays it can be done with drones,” said Tony.

“I’d been asked to capture the topping out of the tallest building in Europe – One Canada Square – telling the story of the regeneration and rebirth of Docklands and, in turn, London itself.

“It was early November 1990 and it wasn’t a great day, it was blustery and they usually stopped lifting anything at a wind speed of 34 knots. That day it was gusting up to 50.

“The only way to get the shots was for me to be lifted up 830ft in a small metal cage on a single chain by a crane.

“Originally the cage didn’t have any walls so they built a sort of tea chest in it to stop both me and my camera equipment falling out.

“So there I was in my ski suit, all ready, and we didn’t know whether it would happen.

“But the wind slowed considerably – the guys at the top radioed to say it was OK and we ought to take a punt at it.

“So I got in, started sorting out my cameras and rose off the ground. About halfway up, the wind started gusting again but we decided to keep going and up we went.

“After my little bucket had passed the half way mark, they started lifting the cap of the pyramid for the top of the building.

“The danger, of course, was that either that structure, or my crate would swing in the wind and hit the tower.

“So there I was, at the top, swaying around and waiting for the pyramid, which had three flags – from the UK, Canada and the USA – in celebration of those backing the project.

“I was committed. I’d said I would do it and I was right there, in position.

“I could see the workers on the building waiting for the pyramid and I had every camera possible there and loaded.

Tony in his makeshift crate at 830ft – image Tony Brien

“But the trouble with the panoramic cameras is you only get four shots so you’re a bit snookered.

“There I was, sitting in my box, changing film and looking up to see where we were. Then the wind really started blowing.

“Well, you know when you’ve got the shot, and I thought I had, but I bent down to load some more film and felt the bucket drop a little.

“I dropped into the foetal position, as though that was going to do anything.

“Then everything was OK, I stood up, got one more shot and then told the workers to get me out of there.

“Going down was fine and I jumped straight in the Range Rover and drove to central London to get to the processing house.

Back in Canary Wharf: Tony at One Canada Square – image Jon Massey

“Then, when the shots were done, I rang the client and said: ‘I think I got it’. Everyone was terribly excited.

“The flags had got knotted up and for that last shot I shouted over to the workers to pull the Union Jack out – they were very accommodating.

“It was quite something to witness their bravery in those dangerous conditions as they guided the pyramid into place.

“Finding the film again was a really nice discovery.

“The people running Olympia And York were a real pleasure to deal with – it’s something I’ll never forget”

Tony continues to work as a photographer and his Canary Wharf images are currently being shown at Ad Lib Gallery in Wimbledon.

For all enquiries regarding the images featured on these pages, please email tony@tonybrien.co.uk or visit his website via this link

Tony’s blockbuster panoramic shot of the topping out – image Tony Brien

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

July 6, 2022July 6, 2022

Canary Wharf: Why Genomics England is relocating to One Canada Square

Headquarters of government-owned genome sequencing business set to arrive in Canary Wharf in the autumn

Genomics England CEO Chris Wigley – image James Perrin

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Right, so this headline is a bit disingenuous. Genomics England doesn’t, in the course of its operations, alter anyone’s DNA.

In fact, it captures whole human genomes, sequences them and uses the data for both personal NHS diagnoses and wider research.

However, its arrival in Canary Wharf is part of a bigger picture as the estate continues to grow and diversify.

Tropes about steel towers full of bankers are outdated, lazy stereotypes that nevertheless persist.

But perception often lags reality, which in turn can lag big announcements.

Earlier this year, Canary Wharf Group unveiled a project with Kadans Science Partner to create a 750,000sq ft, 22-storey, wet lab-enabled building in the first phase of its development of the North Quay site next to West India Quay DLR.

The scheme is at the forefront of the estate’s emerging vision to bring more health and life sciences businesses and organisations to the area – creating a cluster to rival those in Oxford and Cambridge.

However, the building is not set to be delivered until 2026 – these things take time.

Much quicker in the timeline, will be the arrival of Genomics England.

Announced last month, the government-owned business is expected to take up residence on the 21st floor of One Canada Square in the autumn.

The Wharf is already home to Barts Health NHS Trust, the Medicines And Heathcare Products Regulatory Authority, Medical Defence Union, General Pharmaceutical Council, NHS Transformation Unit and NHS Digital’s London office.

The addition of Genomics England adds further weight to that group, making east London an increasingly attractive destination for those operating in the sector.

“If you look around us, we’ve got an incredibly rich health and life sciences community in Canary Wharf,” said Chris Wigley, CEO of Genomics England.

“When we were thinking about where we wanted to be, somewhere with those kinds of organisation, that vision, where we can bring people together easily was really exciting.

“It’s also very close to Whitechapel, where the Royal London Hospital is, and to many universities.

“We have all the ingredients here to do something special.

“What we saw during the pandemic was that, when our whole system pulls together, we can really lead the world in pathogen sequencing, genome sequencing and clinical trials, and we want to keep that sense of collaboration.

“Of course, very pragmatically, as a government-owned company, value for money is something we have to be pretty serious about too.”

Genomics England was originally set up to sequence 100,000 human genomes

Genomics England was originally set up by the Department Of Health And Social Care to run the 100,000 Genomes Project, following an announcement by then prime minister David Cameron at the 2012 Olympics.

“That was only about a decade after the first whole human genome had been sequenced, which took millions of dollars and thousands of scientists,” said Chris.

“You used to have to sequence DNA base pair by base pair, and there are something like 3.2trillion of them so it took a very long time.

“With the various changes that have collectively been made around next-generation sequencing, you can now do the sequencing in under an hour – although for a clinical case where we have an actual patient, we’d do that 30 times because even if the process is 99.999% accurate, when there are 3.2trillion results you need to be able to spot those errors.

“With DNA the numbers are huge, but if we do it 30 times we can be confident we’ve picked up any inconsistencies.”

Having sequenced 100,000 genomes by 2018, Genomics England is now engaged in two main areas of operation.

Chris said: “The first big thing we do is that we partner with the NHS to use whole genome sequencing to diagnose and make good decisions about patient treatment.

“This is the first health service on the planet to offer this, so that’s a genuine world first for Britain, which is great.

“Those insights are most relevant if you’ve got cancer or rare diseases, because those are things that we know are principally driven by changes in your genome.

“If you’re looking at the DNA, you can spot all of these areas where each of us is individually different from each other.

“So we’ve now got a catalogue where you can look up those changes, so we can see that if you’ve got them in your DNA, you may have a rare disease or a particular aspect of a cancer, for example, which we can then do something about.

“The second big thing is that we can anonymise all the data, put it in a separate environment and make it available to researchers from academia, from pharmaceutical companies and from biotech firms.

“It is still very sensitive data, though, so we have this model where the researcher has to come into our environment to look at it.

“We sometimes talk about being an aquarium, not a fish shop, where people can come in, study what we have, admire the fish and go away again.

“Crucially, they can’t take the fish with them – that’s how we protect the data.”

Chris says there are a number of reasons for Genomics England’s move -image James Perrin

Chris knows all about protecting data. With a background as a business analyst and diplomat, his CV includes the role of chief operating officer at tech startup Quantum Black – a machine learning and AI company.

“I often use the word career as a verb rather than a noun,” he said. “I’ve done a number of things.

“I had a small scale startup in web design mostly putting tartan on Scottish companies’ sites.

“I spent time at the BBC doing analog to digital transitions and setting up their radio player and iPlayer.

“Quantum Black was originally building applications to solve complex problems for a range of clients including in Formula 1 to help the cars win more races and then taking that approach to aerospace, offshore wind and other advanced engineering firms.

“Then we realised that the same techniques could be applied to banking or to life sciences. So we ended up with a third of our work for pharmaceutical companies, on drug discovery and clinical trials.

“It was lots of big data sets and complex models and then taking the outputs from them and explaining them in a way that humans could do something with.”

Having accepted the job at Genomics England just under three years ago, he’s now presiding over a period of growth and change.

“Throughout the pandemic we did a huge amount of research on Covid, working with the NHS, Health Education England and others, on how understanding our DNA might help us to understand Covid better,” said Chris.

“We’ve kicked off a bunch of other new programmes as well, so we’ve grown a lot in terms of numbers – we’re now about 500, and we have a space in the Sanger Centre in Hinxton – we’ve just opened another office in Leeds as well.

“We may also open a fourth location, but broadly we’re now thinking of ourselves as a national network of people across the whole of England.

“The base here in Canary Wharf will be the nerve centre.

“The way we’ve thought about the space here is less about banks of desks and terminals and more about collaborative space, community space, social space, and also library space for people coming in to do deep work.

“For a lot of our people it’s a new part of town with new things to explore.

“I think a lot of people have a vision of Canary Wharf from the early 2000s – but as we’ve brought more people over here, they can see it’s really changed.”

The move is also preparation for the increasingly central role that our understanding of DNA will play in our healthcare as time moves on.

“We’re gradually learning more and more about how our DNA affects our health,” said Chris.

“The first wave of discoveries was in the 1950s, 1960s and 1970s, – rare diseases caused by a single change in your DNA such as sickle cell anaemia, for example.

“We now understand that cancer is really a disease of the genome, where unregulated growth of DNA causes cell growth that we we call tumours. That helps us to treat it.

“Then, as new techniques have come in, like machine learning, we can start to understand more complex relationships between what’s happening in our bodies and what’s happening in our DNA.

“For example, a combination of 75 changes, when combined with external stimulus such as smoking or not smoking could explain why a certain disease occurs.

“We’re getting more and more into areas like infectious diseases and understanding how DNA, makes RNA, which makes proteins that do everything in our bodies, and how that causal chain has certain outcomes that we can understand.

“Then, hopefully, we can intervene when necessary.

“We’re just in the process of launching a programme at the moment that we’ve been working on for a number of years, where we’ll be offering to sequence the whole genome of new-born babies to look for about 250 different things.

“That’s in addition to the current heel prick test that looks for about nine. If there is something that is early onset and treatable then the NHS can immediately address that so the patient will get the best outcome.

“Of course, we think a lot about the ethics of what we do.

“Our fundamental belief is that we shouldn’t be making decisions about people’s care – the people whose data it is and whose lives it is should be doing that.

“Our job is to be completely transparent, to help people understand what we’re doing so they can make the right choices for them.”

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

May 11, 2022May 11, 2022

Canary Wharf: Discover Patricia Volk’s vibrant clay sculptures with Cornucopia

Artist’s mid-career retrospective at One Canada Square brings more than 40 of her works together

Artist Patricia Volk with some of her pieces – image Matt Grayson

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“It annoys me slightly when someone describes me as a ceramicist or a ceramic sculptor, because I don’t think the fact I’m working with ceramics has anything to do with the pieces I produce,” said artist Patricia Volk.

“I have no interest in doing glazes or anything like that – I’m not a potter.

“I also have no interest in repeating things – I like to keep changing and developing. I like things to look as though they’re slightly unsteady, as if you would have to put your hand underneath them to stop them falling over.”

Cornucopia, a mid-career retrospective featuring more than 40 of her sculptures, is currently filling the lobby of One Canada Square in Canary Wharf.

The exhibition, which will remain in place until June 10, 2022, is free to visit and open every day.

The brightly coloured forms, often twisted and curled in on themselves, present a stark contrast to the marbled hues of the tower’s ground floor space.

“When I’m making the piece, I never think of how people might respond at the other end,” said Patricia.

“But I would like to think that people would enjoy seeing them, and maybe that the work would give them something to think about as well.

“I hope people are moved and might pick things up that I might have been thinking about subliminally. There is a series of pieces called Source – very simple forms – that I really liked doing.

“They’re a contradiction with the totem pole pieces, which are quite complicated, because they are very simple forms with a drip.

“They have to be made properly because the drip won’t go where it’s supposed to if they aren’t – I can’t tell you how much satisfaction I get from doing those drips.”

As we talk, it becomes clear there’s a real connection in Patricia’s life between the work she creates and her own and others’ reactions to it.

Born in Belfast, she wanted to be an artist from an early age.

More than 40 of Patricia's works are on display — More than 40 of Patricia’s works are on display – image Matt Grayson

“It was what I always wanted to do – I can remember when someone asked me when I was five years old what I wanted to be when I grew up, and I said I wanted to be an artist,” she said.

“My father was a member of the Ulster Arts Club and, when my mother wanted to get rid of me on a Sunday morning, I was packed off there.

“I remember walking around and looking at the paintings on the walls and the beautiful sculptures. It was a fantastic place and it was something to aspire to, definitely.

“I’m very dyslexic – I can remember starting school at the beginning, drawing a picture of a wedding and my teacher calling in another teacher to have a look at what I’d done – that’s where all my self-esteem came from.

“I was completely obsessed with drawing – people would come up and ask me to draw a picture. I always won the prizes.”

With no portfolio, however, art college was an impossibility and Patricia got a job in the textile industry before moving to London at the age of 17.

Again unable to get into art college – something she admits would have been a remote possibility for someone of her age – she nevertheless found work and stayed.

“It was when everybody believed that London was the most exciting place and two of my friends decided to leave home,” said Patricia.

“We were very, very young, and I thought I’d just do that as well. My mother was delighted to see me go and I just stayed.

“Things happened, circumstances happened. I got a job very quickly here and I got married very young and had a child.

“I came over in the April and the Troubles started in the August.Then there was no going back.

“It was a bad time, but people here were very kind to me. I got a job as a typist and then went to work in advertising and met my husband.

“The group he was with had all been to art college – they’d done film and TV.

“Then, one night, in my mid-30s, after 16 years of not drawing, I picked up a pencil and thought that I could still do it.

Patricia's early work focussed on heads — Patricia’s early work focussed on heads – image Matt Grayson

“I said to someone that I had always wanted to go to art college, so I took a year out, went to adult education classes at the Camden Institute and Islington Institute, and did life drawing and clay modelling.

“I remember someone walking in and seeing a figure I had done, and saying that I’d got something – that I could do it, and it gave me such pleasure.

“Looking back, there’s always been someone who has said something like that when my confidence has been at its lowest, to pick me up and make me look forward.

“In that year out I got a portfolio together, applied to Middlesex Poly because someone said I had to do a foundation course.

“I went to a party and someone asked what I was doing, and I said that I wanted to go to art college but I’d never get in because I was shit, and they got my address, got an application, sent it off and, although my husband said I’d never get in, I did, and that day was the happiest day of my life.

“For the first time, I hadn’t told any lies about my qualifications and I’d got in because of what was in my portfolio.

“So then I started my education at Middlesex Poly, and went on to do three-dimensional design. After I’d done my degree it was my mindset to go out and earn a living.”

And to a certain extent, that’s what she did.

Constantly altering and changing her approach she’s progressed from making monumental heads to writhing coloured forms and vibrant totem poles.

Recognised as a Royal West Of England Academician and a fellow of the Royal Society Of Sculptors, her work can be found in numerous private, national and international collections including the Swindon Museum And Art Gallery.

Perhaps her success can partly be explained by the forces and inspirations at work within her pieces, absorbed throughout her life.

She said: “As a trainee designer in Belfast, the lady who ran the company had come from Vienna with absolutely nothing and had certain ways of doing things.

“She taught me how to do patterns so no material was wasted. Even now when I roll out a big slab of clay I’m thinking ‘100% economy’.

“It’s interesting how the things that happen to you when you’re a lot younger have such a dramatic effect.

“What’s important to me about my work is that it keeps me sane when I’m feeling down in the dumps.

“It’s fascinating that pieces I’ve done which people find uplifting may have been done when I’ve been feeling depressed.”

Patricia's pieces are made from clay and often hollow — Patricia’s pieces are made from clay and often hollow – image Matt Grayson

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- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

April 16, 2022April 16, 2022

Canary Wharf: How cryptocurrency exchange CoinJar gives investors choices

Co-founder Asher Tan talks cycles, assets and why dipping a toe into crypto is something to experience

Physical currency is increasingly redundant

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This image is a great big pile of old tech (albeit American in this instance).

While coin has been around for thousands of years, there’s a growing sense that physical money has had its day.

Go to an ATM – machines once used on an almost daily basis. Try and remember your PIN and extract some cash.

See how odd the plastic notes feel, how strange the idea that they might be taken to a shop and broken down into small metal discs representing value.

Currency was digital before the pandemic but now physical euros, dollars and pounds seem increasingly otherworldly.

That’s one reason, perhaps, why cryptocurrencies seem less and less exotic.

If wealth is simply represented by numbers on a screen, maybe changing the logo next to them with the hope of making money on the trade is a little less scary than say, walking up to a currency exchange counter and converting a familiar set of notes into something completely alien.

Maybe it’s why about a fifth of British people have owned cryptocurrency as of March this year – up 103% on 2018.

Statistics like these will doubtless be welcome reading for Asher Tan, co-founder of CoinJar, which operates from bases in Australia, and Level39 in Canary Wharf.

He created the company with business partner Ryan Zhou in 2013 after the pair took part in an incubator scheme in Melbourne as interest around Bitcoin, which emerged in 2009 grew.

“CoinJar is a simple way to buy, hold and sell crypto assets,” said Asher.

“We also have tools, such as a debit Mastercard, so that people can go to any ATM and convert their crypto to any currency they want or spend it where the card is accepted.

“That part of the business has been a long time coming – we’d had previous versions, but we were a small company and nobody wanted to work with us until now when we’ve partnered with Mastercard.

“Most people use CoinJar for some form of asset investment, to just buy and hold crypto.

“The popularity of doing that comes in waves every two or three years.

“You have a huge upswing as crypto rises in value, then cryptomania resumes, but that’s just the nature of the cycles. It’s been easing off in the last three months.”

CoinJar co-founder Asher Tan at Level39 in Canary Wharf

Such fluctuations are not unusual and Asher exudes the air of a business owner content to play the long game.

Bitcoin, the most well-known and first cryptocurrency is famed for its rapid fluctuations in value, having gone from a few pence in value in 2009 to more than £30,000 per coin in 2022.

It’s still about 50% of the total crypto market but has since been joined by a bewildering array of digital coins – Injective, The Sandbox, Synthetix and Bancor, for example – many of which can be bought on CoinJar for a few pounds.

Ethereum, perhaps the second most well-known, can be bought for about £2,300 at the time of writing.

Doubtless people will continue to buy and sell the stuff in the hope of a big pay day.

But there’s another way to make money from crypto and that was the niche Asher and Ryan spotted.

“Being a startup in 2013 was a good vintage – we travelled quite a bit, saw other companies being built and, in the UK, saw the fintech bubble beginning,” said Asher.

“The message was already being pushed out that London was the fintech capital of the world and Level39 – Canary Wharf’s tech accelerator – was created about that time too.

“That was a bold move by Canary Wharf Group, to combine the existing financial infrastructure with fintech and it’s one that has really paid off.

“Being part of that early group, crypto was a movement – we were all trying to figure out this piece of technology.

“Everyone was trying to push for something but not everyone knew what that was yet.

“Everyone was trying to build services – some people created crypto point of sale businesses, others wallets to keep crypto in and some exchanges so people could buy it.

“Would you use it to pay for coffee? There was even a Bitcoin ATM in Old Street. Back then it was underground, people looking for consumer services.

“Now, in 2022, after the pandemic, crypto is almost accepted as an asset class, not just Bitcoin.

“There’s some debate about how you use it, but no-one argues that this isn’t the status quo.

“The premise has shifted and the imagination continues to grow.

“It might seem crazy to some people, but it’s the job of entrepreneurs to make these things happen. We’re trying to create an alternative financial system for the whole world.”

Bitcoin remains about 50% of the total cryptocurrency market

While the currencies it trades in are very different, CoinJar operates in a similar way to a conventional exchange, charging a fee to change money from one currency to another.

It also levies a 1% fee on in-store and online purchases and cash withdrawals for those using its debit card, available in either physical or digital form.

Having operated consistently in Australia, CoinJar has maintained a presence in Canary Wharf, deciding in 2018 to expand its business in earnest overseas.

“It’s been nine years since we started the company,” said Asher.

“In that time there have been so many peaks and troughs about Bitcoin – it’s died a thousand times. In the early years, you were wondering if this was a fatal step or whether cryptocurrency even needed to exist.

“At some points the overriding opinion was that crypto was just going to evaporate. So you do need belief and it takes time.

“Like with most good things, you have to wait. When we first came to Level39 we never fully launched and there were questions about whether we should just focus on Australia, but we always kept the membership even when we weren’t operating in the UK.

“So, in 2020 we had a proper launch and now we have six people based at One Canada Square. I think the UK market has always been slightly under-served in terms of crypto services.

“But there are some things it has in common with Australia, such as strong regulation.

“It’s always been a market we wanted to enter because the two countries have a unique friendship. It’s a good place to come for Australian startups.

“In terms of the future for CoinJar, the product is always changing.

“We started this business to provide consumers with an alternative way to use finance, so that means we’ve also got to keep up and change as the industry develops.

“As a business, we’re first generation crypto – we now have staff who are much younger and their views are very different – everything’s going to change, right?

“Now it’s Non-Fungible Tokens and these seemed very strange to me when I heard about them in 2017, but nine years ago crypto was very strange to everyone. It’s important to keep challenging yourself about the reality of the online world.”

The question all those teetering on the brink of their first investment want answered, is whether it’s worth it?

“Different people have different strategies,” said Asher. “Personally, I’m not a trader day-to-day – I don’t really see crypto as get rich quick.

“With fintech there’s no cap to what it could be, so it captures the imagination and then the sky’s the limit.

“In the early days there were a lot of predictions around crypto – everyone would be using it, the banks would all take it. But, come on, seriously? It might happen.

“The premise of crypto has always been about choice. You can opt for something different – you don’t have to choose one of the big banks – you can use alternative platforms in terms of investment. Right now, that means there are more options.

“Crypto has always been something for people who want to try different things. Right now, I do believe the promise has benefit for everyone in terms of buying and holding cryptocurrency – an experience most people should try.

“You can get into it for £10, so it’s not a huge financial commitment to try to understand what this movement is about.

“Use it, try to make sense of the technological mystery behind it, and I think that’s the first step to a better understanding of why it even exists.”

Cryptocurrency remains a very volatile investment. What you do with your money is your own affair and this article should in no way be seen as recommending the purchase of cryptocurrency.

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January 6, 2022

Canary Wharf: Shutters opens doors at two sites in One Canada Square’s marble lobby

Restaurant, cafe and bar aims to offer hotel-style service to workers and visitors to the estate

Taskin Muzaffer of The Happiness Cartel – image Matt Grayson

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Organised crime syndicates are in my mind, having just binge-watched the latest series of Netflix drugsploitation epic Narcos: Mexico.

Fortunately The Happiness Cartel, which recently opened Shutters across two sites in the lobby of One Canada Square, bears little resemblance to the brutal mobs of Sinaloa, Juarez, Tijuana and Guadalajara.

But its creative director and founder, Taskin Muzaffer, does want Wharfers to keep coming back for more.

It’s one of the reasons why the group’s latest establishment is really three venues in one.

Firstly, Shutters itself has taken the shell of what was ETM’s One Canada Square, stripped out the walls, opened up the windows and painted everything white to form a welcoming, accessible restaurant and bar.

Secondly, head up its diagonal stairways and there’s Cartel – a separate bar space tucked away on the mezzanine, specialising in spirits and cocktails.

Finally, look round the corner and there’s a cafe space called SuperNatural that shifts seamlessly from breakfast bar and lunch joint to wine bar after 5pm.

Shutters at One Canada Square – image Matt Grayson

That means there’s something available at all hours to keep Wharfers in a state of temptation, something that’s also down to the brand’s lineage.

“We started as a group in London, and, like most people, had a bit of a revelation in lockdown,” said Taskin, who previously worked for Drake And Morgan around the time it opened Shutters’ near neighbour, The Parlour, in 2009.

“Our first venue was Pedler in Peckham in 2014 (now reborn as Pedler Good Fortune) and we have always got a lot of our produce from Cornwall and Devon – in fact most of our fish came up from Cornish day boats on the back of a bike, so there was always that love affair with that area.

“In 2017, we started looking for a site there, and finally opened the Unicorn On The Beach at Porthtowan in August of 2019.

“That ran really well until March 2020, when everything had to close. We decided we would keep the sites shut in London over last summer and the other members of the Cartel and myself moved to Cornwall, reopened the Unicorn and worked it as hard as possible last summer.

“Then the opportunity came up for us to purchase The Godolphin hotel in Marazion, which we renovated and briefly opened in December 2020, then properly in April 2021.

“We were very fortunate that both the Unicorn and The Godolphin had large outside areas so that was amazing when people could only be outdoors.

“Shutters was born in Cornwall as it’s the restaurant for our hotel there and we wanted to bring a slice of that back to London.

Looking down from Cartel – image Matt Grayson

“We’ve come to Canary Wharf with that service mindset. We essentially view anyone who passes by or who is working in the offices above at One Canada Square as a hotel guest. We want to be somewhere people can come back to multiple times a day.

“We’ve brought down the walls of the old restaurant and expanded out into the lobby, creating what we call a library area that is almost a co-working space.

“People can sit there with their laptops and have a breakfast or a lunch. It’s not bookable, it’s walk-ins only.

“On the other side of the lobby, SuperNatural serves our own Happiness coffee blend, hand-roasted in Cornwall, as well as fresh juice and smoothies.

“In the morning you’ll see pastries and croissants – all those breakfast things – until 11am when salads with different proteins, like smoked chicken or smoked trout appear.

“Then at about 5pm it flips and becomes all about natural and low-intervention wines and build-your-own nibbles. Expect cured duck or venison done a bit like Parma ham, all made in Cornwall.”

Tuna tataki with pistachio at Shutters – image Matt Grayson

While the produce is Cornish, Shutters’ core menu has a pronounced American flavour to it, with dishes such as crab nachos and the Vegan Cali Sur burger.

“We wanted to give everything a kind of southern Californian twist,” said Taskin. “Cartel, for example will be doing nibbles and tacos.

“Down in the restaurant we’ll be serving a lot of seafood dishes with those west coast flavours.

“Personally I like the crab cakes – it’s the kind of thing you’d see on menus years ago but they’ve kind of disappeared. We’ve brought them back with a little twist – bois boudrin sauce, burnt leeks and anchovy mayo.

“I also really like the nachos, which come with a light cheese, scallions, pickles and a lime sour cream. They’re really, really good.

“As for drinks we have tank-fresh beer from Meantime, brewed about a mile away as the crow flies.

“Otherwise we’re very much about cocktails at a reasonable price. Good value is something we’ve always tried to offer as a brand.

“We want people to come to us for breakfast, come back for a drink after work, meet their mate or a girlfriend or boyfriend for lunch and come back and have dinner.

“Maybe during the week you’ll have a glass of wine and only one course or a little nibble.

Shutters’ second site SuperNatural – image Matt Grayson

“Perhaps you’ll come back towards the end of the week and have three courses with a cocktail before or after. It’s all about creating different areas, different spaces, to make it exciting.

“You could be here having a chat with me now, then you might go and work over in the library this afternoon.

“Maybe then you’ll go over to SuperNatural tonight and meet friends and have a glass of low-intervention wine and a couple of nibbles on the board.

“Tomorrow you’ll maybe come in for breakfast or for lunch, or you might stick around for dinner.

“Then we have Cartel, which specialises in tequila and mescal with a range of 28 so far. There are some really special bottles to try.

“We’ve tried to create something going on at all times, whether you want a quiet little corner just to get on with something, or you want to be a bit raucous.”

Shutters is set to reopen from January 9 followed by SuperNatural on January 17. Check opening hours and menus online.

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