SO Resi Canning Town

Canary Wharf: How Alchemy Machines provides smart transcription services

AI driven platform is set to launch in November 2022 aimed at businesses in the legal sector

Alchemy Machines platform could make note-taking by hand a thing of the past

Subscribe to Wharf Life’s weekly newsletter here

Singer, martial artist, entrepreneur.

These are Dia Thanki’s passions but it’s in the third where our chief interest lies.

So it’s not Motown classics or her practising the graceful forms of Wing Chun Kung Fu that will fill this space, It’s her latest business venture.

Alchemy Machines, the company she founded and runs as CEO, is set to launch its first product in November following two years of development.

Based at Level39 – Canary Wharf’s tech community and workspace at One Canada Square – the idea for the business grew from a personal experience.

“I was involved in a car accident quite a few years ago,” said Dia.

“I was coming off the motorway, going downhill and there was a lot of traffic ahead – it was gridlocked.

“I stopped my car but there was a van going at top speed, which crashed into the back of my vehicle – leaving me with whiplash and chronic back pain.

“As a result I was having a lot of meetings with my personal injury lawyer, but the discomfort I was in meant I wasn’t able to focus on what was being said.

“I decided to look for an app that could transcribe voice to text, but the technology was generally very primitive at the time.

“It was then that I thought how wonderful it would be if meetings could be automatically transcribed accurately with who was speaking and when. 

“People could then read or listen back and there would be an audit trail.”

Dia had been exposed to the emerging area of artificial intelligence (AI) as a student, first at Cass Business School (since renamed Bayes Business School) and then later during a masters in management information systems at Cranfield University.

“Back then, no-one really cared about it – it was a research topic, but there were very few real-life implementations,” she said.

“But I was fascinated with its potential and my final year thesis was in the area of multi-agent systems.

“It was all about process modelling using software agents to be able to replicate real-world phenomena to convert them into a virtual world. 

“That’s when I began to think about the endless possibilities of a technology like AI.”

However, life took Dia in a different direction, as after graduating, a career as a singer beckoned and she eventually set up a business as the founder of label Diamanté Records.

After pursuing that course for a little over four years, Dia changed heading, going on to discover a strength in project management.

“That’s really my forte – starting with a concept for a web application or a mobile app and taking it from idea to a tangible product,” she said.

“In the process of doing that, I was working with developers, designers both onshore and offshore, globally for organisations such as BT, BUPA and Apple.

“Just before I set up Alchemy Machines, I was working for Tech Nation which is very well known in the tech ecosystem.

“I was its Future 50 programme manager – curating events for the brand and through that work I became fascinated with the world of startups.

“Then Alchemy Machines got a grant offer and there was a need to focus on the company full time and build a team.”

Alchemy Machines founder and CEO Dia Thanki

With machine learning having taken off in the intervening years, it was time for Dia to explore the creation of something that has been in the back of her mind since she sat in the room with those lawyers.

“I’d reached out to various computer scientists, people who had worked at Google and Amazon and senior researchers – had lots of coffees and built up my knowledge,” she said.

“I did a lot of different courses and then found some money to build a prototype, initially from Innovate UK, which is funded by the Government.

“The reason we chose to focus on the legal sector was that there seemed to be a demand, although the product we have developed could be as relevant in healthcare or financial services.

“Alchemy Machines solves the problem of unlocking workflow productivity for corporate professionals.

“The way we do that is to develop a voice intelligence platform that can transcribe sector-specific speech into text, and then also analyse those conversations and summarise them. It’s a feature-rich voice intelligence platform.

“People confuse us with an AI transcription company, but Alchemy Machines is much more than that.

“Given the high rates at which people leave jobs in the legal sector and everything that’s going on in the world at the moment, now is the time for a technology like this to really come to the fore.

“While there are other areas where this kind of technology has been prevalent for a while, that hasn’t really been the case in the corporate and legal worlds.

“I think that’s because they haven’t embraced innovation as fast, although in recent years they have been forced to do so, partly because of the consolidation that’s happening in the sector.

“Legal firms were some of the last to embrace email, for example, but they are now using cloud technology with many companies migrating – it’s only a matter of time before everyone in the market follows.

“People are very risk-averse in the sector.

“There’s a lack of understanding about AI machine learning and sometimes that triggers fear, although it can also trigger excitement.

“There are many offerings out there and it can be difficult for businesses to differentiate.

“But we have a clear focus, we know that being GDPR compliant, for example, is very important for companies in the sector and we have worked with Legal 500 firms to build feasibility scenarios and really test our platform before launch.

“It works like this – let’s assume there’s a dispute resolution case within intellectual property law.

“A group of lawyers – a senior associate, a trainee and a client – are having a virtual meeting to discuss the case.

“Normally, the trainee lawyer would be typing out or writing notes before producing a final version in consultation with the senior associate before it’s given to the client or stored in-house.

“That’s a huge waste of time – especially for trainee lawyers who want to get their hands on high-value casework and not spend their time on boring admin tasks.

“It might be useful for them for a couple of months as part of their training, but afterwards it becomes tedious admin work.

“With Alchemy Machines, all they would need to do would be to press ‘record’ when the Zoom or Microsoft Teams meeting starts.

“The software then sits in the background and, for a one-hour meeting, it would take about 15 or 20 minutes to generate the report in our web application.

“There, the user will find the audio file, the transcription, the analysis and the summaries.

“That will include things like the ratio of who is speaking, the total number of people on the call and a sentiment analysis expressed as a percentage, based on whether mostly positive or negative words were used.

“The platform also tracks the duration of the meeting and the accuracy of the voice recognition itself and these are just the things we can measure now.

“I’m super excited for the launch because this wasn’t a product that was easy to create – it’s very complex because of the machine learning elements, but also the amount of time that’s gone into testing it with real-life users to ensure we’ve built something that’s simple, intuitive and valuable.

“The feedback has been phenomenal.

“I was speaking to a firm we’ve been trialling the platform with and they thought that our product was both more accurate and easier to use than a very well funded American competitor.

“Creating this product and this business has been one of the most challenging experiences of my life because it has demanded such a level of focus and resilience – and I trained as a martial artist for five years.

“There have been two really big challenges.

“The first is the same for any tech company selling solutions to large corporations and that’s establishing credibility.

“The second has been fundraising. There are still very few women seeking investment in businesses in general and especially in the tech and STEM sectors and that makes it tough.

“That’s slowly beginning to change and there are a few different initiatives that are encouraging girls and women to embrace technology and see the potential of it. 

“As a business, we have some key targets to try and attract more women to join the sector and one of our machine learning engineers is a woman, so it’s been a great experience to share this journey with her.

“I hope many more will come to work in tech for Alchemy Machines or others.” 

Dia will be speaking at LegalEx at 2pm on November 23, 2022, at Excel in Royal Docks. Alchemy Machines’ platform is set to officially launch next month.

Read more: How Bureau is offering creative workspace in Greenwich

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Isle Of Dogs: How Laura Zabo makes jewellery from waste rubber bike tyres

See Laura’s pieces and others from Craft Central makers at its Open Studios and Winter Market

Laura Zabo wears her most popular necklace, the Curlywurly – image Matt Grayson

Subscribe to Wharf Life’s weekly newsletter here

BY LAURA ENFIELD

When Laura Zabo moved to Tanzania in 2015, she was seeking change.

Her business in Hungary had failed and she needed a new passion.

What she found there were dirty old tyres. She loved them.

“Africans recycle everything and, one day, I was walking through the local Maasai market and found some brightly painted sandals made out of car tyres,” said Laura.

“They were so pretty and colourful and I found this a brilliant idea – that such an unwanted material could become so useful.

“I realised I wanted to show the world that we can recycle tyres and we have to, because we just have too much waste.”

She immediately started buying supplies and tools and learning how to transform the rubber into wearable objects such as belts and shoes – sometimes working 15 hours without eating.

“I just felt like: ’Wow, this is the mission of my life,’.” she said. “I was sure, with my creativity, that I could make pretty items people would want.”

By the time she moved to London, jewellery was her focus and she began selling at markets in Spitalfields and Greenwich and at craft events in between day jobs in marketing and hospitality.

It revived the entrepreneurial spirit she had first discovered aged eight – selling beaded jewellery at school – but which had been dampened by the failure of her homoeopathy business.

Earrings at Laura’s Craft Central studio – image Matt Grayson

“When that happened I was really depressed and was just surviving because I really didn’t know what I should do with my life,” said Laura

“I moved to Africa to reset and find something interesting that I could really dedicate my life to.”

After she discovered it, London called to her because of the freedom it offered.

“I come from a much more conservative country – the UK really has the vibe of opportunities,” she said.

“If you come here and believe in something, you can make it happen.”

The 43-year-old has lived across the capital including in Lewisham and Margate – she’s now on a boat in West India South Dock.

But when it came to her business she realised she needed a more permanent base and landed at Craft Central on the Isle Of Dogs’ Westferry Road in February.

“I was making from home before, but it was really uncomfortable, after so many years,” she said. 

“Sometimes I would finish working at midnight and the next morning there was rubber everywhere. I knew that if I had my own workspace, I could focus much more.

“I find the space at Craft Central so inspirational and I really like that the Isle Of Dogs is like a piece of countryside in London”

Her supplies mostly come from a tyre recycling firm but she often pops to Canary Wharf to collect supplies from NipNip’s bike servicing and repair shop at Westferry Circus.

You won’t find her pedalling though, as Laura isn’t a fan of cycling – or the cleaning required when tyres arrive.

“Everything is dirty and has to be sorted because each type of tyre has a different purpose,” she said.

“When I’m sorting them I get completely dirty and then the tyres have to be cut in half and soaked for a few hours in disinfectant before I start scrubbing.”

Laura with one of her creations – image Matt Grayson

Once they are dry, the inner tubes are ready for crafting into delicate necklaces and earrings but the tyres, which she uses for belts, have to be painted to make them perfectly black. 

Laura can make around 30 pieces a week and her biggest seller is the Curlywurly Necklace, which she said would be impossible to make from any other material.

Prices range from £12 for a pair of leaf earrings to £89 for her statement necklaces and Laura said it had been a conscious choice to charge as little as possible.

“I come from a very poor family and know how bad it is when you like something and you just don’t have money for it,” she said.

“I didn’t want someone to be unable to afford my pieces.

“Also, some customers are unsure how people will react if they buy recycled bicycle inner tube jewellery, so I don’t want the price to put them off.

“More sales means I can spread my message.”

It has been working. Sales have increased fourfold this year and Laura has been inundated with requests for collaborations and photoshoots.

“I am so happy people are valuing my items,” she said. “I really feel the buzz from every direction and like it is becoming something very popular. 

“Obviously, this is what I wanted when I started this business, but for many years people laughed at me when I told them my job was to recycle tyres and said I was not normal.

“Now it’s becoming an industry and it’s brilliant.”

Belts made by Laura – image Matt Grayson

Laura believes her success is down to a change in her mindset.

“I have read about 80 books since November about business and personal development and feel much more focused on my goals,” she said.

“I think once your way is clear, you feel more stable in your journey and good things happen more easily.”

Unlike many makers who guard their processes, Laura is now keen to share hers widely.

“My next call is to open a shop and teach my techniques to make people realise anyone can make money out of upcycling,” she said.

“It has been a game-changer in my life. When I craft, it is like meditation. 

“Even if you sell it very cheaply, the fact you created something and someone wants to buy it, will really change your life.

“Upcycling also teaches us what we throw away and that our main focus should be on creating instead of useless hobbies like shopping.”

Laura, who buys 95% of her clothes second hand, added: “I find fast fashion so useless and super stupid.

“People work so hard, then buy valueless items nonstop and it just doesn’t make any sense for me. I would love to inspire people to try crafting instead.

“I think every market should have one person who sells upcycled tyre jewellery.

“I hope to be the person who teaches them how to do that.”

Craft Central’s event takes place from November 19-20, 2022

SHOP LOCAL – CRAFT CENTRAL OPEN STUDIOS AND WINTER MARKET

See the work of Craft Central experts, including Laura Zabo,  up-close at Craft Central’s home at The Forge from November 19-20, 2022, 10.30am -5pm.

The charity will be hosting an Open Studios and Winter Market event, which is free to visit and includes Silphi ‘s Venetian coloured glass jewellery and Pon Studio’s playful homeware.

The gallery space will be full of items to browse and buy, including Frank Horn’s leather accessories, Sato Hisao’s pop-up cards and paper craft and other products such as home accessories, jewellery, fashion, prints, ceramics, stationery and textiles, from £2.50 to £500.

There will be drop-in, pay-what- you-can workshops from noon-4pm in badge making on the Saturday and Christmas decoration painting on the Sunday.

Also, Carb Club will host Paint Your Own Pieces ceramics workshops all weekend and, on the Saturday, Sarah Richards will run an upcycling DIY Christmas Jumper workshop for £15 adult, £10 child.

Both require pre-booking.

Read more: Discover Wilton’s Music Hall’s festive show for 2022

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Laura Enfield is a regular contributor to Wharf Life, writing about a wide range of subjects across Docklands and east London 
Subscribe To Wharf Life

Canary Wharf: Why M restaurant is serving up greens grown by Crate To Plate

Isle Of Dogs’ facility can produce all year round with 95% less water than traditional farming methods

M's Mike Reid and Crate To Plate's Sebastien Sainsbury
M’s Mike Reid and Crate To Plate’s Sebastien Sainsbury – image Matt Grayson

Subscribe to Wharf Life’s weekly newsletter here

It turns out there are two farms on the Isle Of Dogs.

Mudchute is filled with rare breeds and is a favourite spot for residents (and the occasional Wharfer) to take a restful stroll among the sheep and llamas.

The other, however, is much less obvious. 

Built inside three shipping containers sat in a brick-walled car park, just off Westferry Road, locals can easily be forgiven for not knowing Crate To Plate is there at all. 

But packed inside its metal boxes are racks of hyrdoponic tech, carefully calibrated to grow crops in nutrient-rich water under LED lights.

The business supplies restaurants in London and also grows produce at sites in Stratford and Elephant And Castle.

Its Isle Of Dogs containers make it, almost certainly, the closest producer of ingredients to Canary Wharf.

That means delivery times and mileage are negligible and Wharfers eating dishes created from its ingredients are consuming some of the freshest products available. 

One restaurant that’s making the most of the facility is recently opened M restaurant – located on the lower floors of Newfoundland tower.

M's Crate To Plate Salad, £7.50
M’s Crate To Plate Salad, £7.50

Owner Martin Williams and executive chef Mike Reid are both big on sustainability and cutting waste. The restaurant proudly works to assess and minimise its impact on the environment. 

The steaks it serves are carbon neutral, thanks to a partnership with charity Not For Sale, which offsets their impact through reforestation projects in the Amazon and helping to protect local people from modern slavery. 

Order M’s Crate To Plate salad as a side and you’ll be dining on leaves grown less than 20 minutes’ walk away, in the mix.

“It’s as fresh as it can be, as close from farm to plate as possible, and that’s so rare – it’s a privilege to have that in Canary Wharf,” said Mike, who did a degree in business and marketing before apprenticing as a chef and going on to work with the likes of Gordon Ramsay and Michel Roux Jnr.

“Sustainability has become more of a focus for us in the last five years and it’s always been part of my philosophy as a chef.

“You want to cook as sustainably as possible and use as many local ingredients as you can, which has always been a challenge at M because it’s a brand that showcases international food and flavours.

M executive chef Mike Reid in one of the containers
M executive chef Mike Reid in one of the containers – image Matt Grayson

“Now it’s about how we interpret that, about the relationships we have with our suppliers and building partnerships.

“Crate To Plate is probably the perfect example of that. We create dishes with their produce in mind and at other times they grow things speculatively. It’s very much a collaboration.

“I try to visit the farms as much as I can and the last time I was here they had the most beautiful wasabi flowers.

“Normally you’d only get them five weeks a year, but here they grow all year round. 

“It’s one of my favourite flowers to cook with, because the flavour is literally a punch in the face, but in the most subtle and beautiful way, and they’re gorgeous.

“To have that available all year long is incredible.

“You’re not beholden to the seasons, so you can keep dishes on the menu with ingredients that are not impacted by the weather.

Crate To Plate founder and CEO Sebastien Sainsbury
Crate To Plate founder and CEO Sebastien Sainsbury – image Matt Grayson

“From a chef’s point of view, we chase consistency more than perfection and Crate To Plate’s products are phenomenal.

“For me the flavour’s better too – there’s no pesticides, none of the nasties and the lettuce, for example is crispier and the taste fresher.

“It’s vegetables and herbs the way they’re supposed to be – whatever you’re tasting in the supermarket, times it by 10.

“When I first came to visit the farm I wondered if I was in the right place, but this is pure genius.”

Mike’s words will be music to the ears of Crate To Plate founder and CEO Sebastien Sainsbury.

Part of the dynasty that created the supermarket chain, he spent time as a banker with interests in hospitality, before turning to vertical farming in urban environments as a way to help tackle some of the world’s problems.

Crops are started as seedlings and then planted into vertical farms
Crops are started as seedlings and then planted into vertical farms – image Matt Grayson

  “When I was in banking in 2007, I did research on food security and population growth because it really concerned me where our food was going to come from,” said Sebastien. 

“If the number of people in the world kept on rising as predicted, it would mean the end of organic food 

“That remained in the back of my mind and in 2015 I was at Expo 2015 in Milan where I saw a hydroponic farm. 

“It’s not a new idea, it’s been around for thousands of years – think of the Hanging Gardens Of Babylon – and there are people doing it all around the world, but what’s changed is the technology.

“We don’t even use the term hydroponic any more, even since we installed the three farms on the Isle Of Dogs in 2020 – Crate To Plate is really ‘controlled environment agriculture’. 

“Every aspect of each plant’s growth, from the amount of light it gets to the light wavelength recipe, the nutrients in the water, the watering schedule, the ambient temperature, the humidity and even how long the lights are on or off – because plants need rest – is very closely monitored and regulated.

“It’s all automated, bar seeding, transplanting and harvesting and that’s just where we are today.”

The company’s model not only allows it to place farms close to its customers, minimising transportation, its technology means it uses approximately 95% less water than traditional farming methods. 

It hopes to cut that to 99% with newer root-misting systems – crucial in a world where natural resources are destined to become increasingly scarce.

The plants are then grown hydroponically and harvested
The plants are then grown hydroponically and harvested – image Matt Grayson

Crate To Plate can grow produce year-round to order and is unaffected by the weather. Its systems are not immune to problems, but these tend to be ones of maintenance rather than the lottery of droughts and floods.

“Farmers are suffering and they will suffer, but not because of us,” said Sebastien. “It’s because of climate change.

“We consume about 18million heads of lettuce a week in Britain and farmers supply about 90% of that, which means there’s still 1.8million being imported.

“In 2018, for example, we had the longest heatwave for 40 years and crops were all lost. Droughts are just as bad.

“With us, restaurants can give us an estimate of what they’ll need and we grow that for them, planting varieties that create less waste – flatter romaine lettuce, for example, for burgers so restaurants don’t throw out the middle of a baby gem. 

“Our head of farming, John Sticha, spent about four years doing research and development in a container in the US to find the right plants – we tried more than 220 varieties, a dozen Genovese basils and more than 14 different types of lemon basil.”

The company’s drive to improve is relentless, with new tech emerging all the time. Its next project is a plan for a bigger, fully automated farm in Royal Docks

“When I was a banker, I was on the right, but now I’m on the left – I’m all about social responsibility,” said Sebastien. 

“People laugh when I do nothing but talk about lettuce, which I knew nothing about five years ago. Being a vertical farmer is fun and it’s productive. 

“We’re growing stuff that people are loving – sometimes it blows my mind how positive people are about our produce. I’m not a young man any more, but I feel completely regenerated.”

With all that extra energy, who’d bet against a robot vertical farm in east London?

A Crate To Plate lettuce ready for the table
A Crate To Plate lettuce ready for the table – image Matt Grayson

Read more: Discover ceramics with Made By Manos

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How money from BGC Partners’ Charity Day funds good causes

Having raised more than $192million between 2005 and 2021, we talk to one of the funded charities

Sadie Frost at the BGC Partners Charity Day - image James Perrin
Sadie Frost at the BGC Partners Charity Day – image James Perrin

Subscribe to Wharf Life’s weekly newsletter here

Each year financial services firm Cantor Fitzgerald and its affiliates BGC Partners and GFI Group give away 100% of their global revenues to good causes.

The event is held in memory of the 658 friends and employees of Cantor and 61 Eurobrokers, who were killed in the September 11 terrorist attacks on the World Trade Centre in 2001. 

Since 2005 – and not including this year’s efforts – Charity Day has generated $192million, distributed to more than 150 charities.

Celebrity patrons of these organisations are invited onto the businesses’ trading floors, including BGC’s offices in Canary Wharf’s Churchill Place to close deals over the phone and raise awareness of the causes they’re representing.

This year’s participants in London included football manager Sam Allardyce for Muscular Dystrophy UK, former footballer and pundit Rio Ferdinand for Wellbeing Of Women, TV presenter Amanda Holden for Battersea Dogs And Cats Home and Love Island presenter Laura Whitmore for Choose Love – an organisation that provides aid to and advocacy for refugees around the world.

But what does the day really mean to the organisations that participate?

For the Sir Hubert Von Herkomer Arts Foundation, which works to inspire and equip children with the tools they need to develop and pursue lifelong artistic passions, it’s a lot.

Its courses at after school clubs and in school holidays cover disciplines such as street art, photography, film making, music, sculpting, drama, songwriting and poetry.

They are all funded through donations and via fundraising events.

Two of its ambassadors – actor and producer Sadie Frost and actor Damian Lewis – attended BGC on its behalf this year, a day that is crucial to its ongoing operations.


Rio Ferdinand works the phones at the event - image James Perrin
Rio Ferdinand works the phones at the event – image James Perrin

“We get a huge amount in funding from it in comparison to what we get in grants,” said Debbi Clark, a professional photographer and co-founder and CEO of the foundation.

“We don’t know exactly how much we’ll be getting until the following year, but last year it was about a third of our total income of around £160,000.

“We did so many things with that money – we made a short film during Covid, a project that continued as we came out of the pandemic.

“We made a book and we also supported 80 children every day over the summer to help them discover the arts.

“We’ve run a music mentoring project that is supporting kids at risk from grooming and gangs, and that’s becoming a hugely successful programme.

“We also do a band jam for kids who can’t afford to buy instruments, that’s held every Saturday.

“We work on a grass roots basis, project-by-project, so having the money from the Charity Day is a massive help because it enables us to plan what we’re going to do.

“We work mainly with children in Camden, but have done a project in Deptford as well and last year we were able to support an extra 255 kids throughout the 12 months.

“All the money we receive goes on our projects so we can help disadvantaged and vulnerable children.”

The foundation is named in honour of the work of Sir Hubert Von Herkomer, an artist, playwright, actor, composer and film director known for his social realism and founding an art school in Bushey that encouraged students to ignore conventions and develop their own individual talents.

In 2011, Debbi and her husband, Mark Von Herkomer (Sir Hubert’s great grandson), set out to create a charity that celebrated his approach, resulting in the foundation.

Debbi Clark of the Sir Hubert Von Herkomer Foundation
Debbi Clark of the Sir Hubert Von Herkomer Foundation

“Our programmes give kids access to projects that they would never be able to afford to participate in otherwise,” said Debbi.

“For example, we do photography and Olympus sponsor us and send cameras so the kids get to use SLRs and different lenses.

“Our courses are free, so it’s giving kids opportunities that they should be getting at school but aren’t.

“I think that the arts are one of the most beneficial things you can teach, because it really does accelerate a child’s growth. In my opinion creativity empowers confidence and collaboration.

“They’re building new friendships and can say: ‘I’m a photographer’ working with proper equipment.

“It’s about putting them on the same platform as everybody else, so when they do leave school, they feel able to hold their own.

“All of this stuff is building up their confidence and putting them on an even keel.

“Four years ago they hadn’t seen a camera.

“Now they’re coming back with creative ideas – I’m really proud of them.

“I have always suffered with anxiety and I think that creativity saved me. When I did find my art, I felt free, it was a whole new world.

“Being able to be creative is so important for mental health and that’s why these donations matter. The arts are so important for the next generation – they give people freedom and that’s a beautiful thing.”

The foundation has also developed the McCrory Award in memory of its patron, the actor Helen McCrory, who died from breast cancer in 2021.

Laura Whitmore attends the event - image James Perrin
Laura Whitmore attends the event – image James Perrin

Debbi said: “We did this for my dear friend Helen, awarding three 14-year-old scholars funds to support them with one-to-one mentoring and a bursary to pursue their chosen field.

“On a wider level we’d love to expand what we do, but that means we need to find more funding.

“There’s a real need for the work we do. In Camden, for example, there’s a lot of knife crime and we see it first hand.

“We know which of the kids we see are at risk, the ones who are being groomed by gangs and we do everything we can to make sure everybody’s safe.

“Work like this opens up other avenues for people.

“A group who came for the first time two years ago were swearing and going outside for a smoke.

“We got some really cool people in to participate in their project and they became a bit empowered.

“The kids wanted to come to the sessions because they were really cool.

“Then they stopped swearing, they stopped being rude and started to have some respect for themselves and those around them.

“Some of those kids are now working in good jobs.

“I’ll be honest, it doesn’t work for everyone – but it does work and the money we get to do these projects is vital for that.”

Read more: Discover ceramics with Made By Manos

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How the Boisdale Music Awards act as a showcase for the venue

Event celebrates the breadth and quality of talent that graces the Cabot Square restaurant’s stage

Boisdale Music Awards hosts Jools Holland and Yolanda Brown

Subscribe to Wharf Life’s weekly newsletter here

Boisdale Of Canary Wharf recently hosted its annual music awards, with a roster of 14 honours for individuals and groups presented.

While the event recognised the talents of the winners and brought together a diverse crowd in celebration – where else can you see Black Sabbath’s guitarist casually chatting with actor and crooner Hugh Laurie? – it perhaps best served to draw attention to the breadth and quality of the artists Boisdale regularly draws to its stages in Canary Wharf and Belgravia

Effervescent owner Ranald Macdonald plus hosts Jools Holland (patron of music for Boisdale) and boisterous jazz saxophonist YolanDa Brown, presided over the proceedings including awards for the following:

Tony Iommi of Black Sabbath at the awards

Tony Iommi

Lifetime Achievement Award

As co-founder and the only constant member of ground-breaking heavy metal band Black Sabbath, Tony’s contribution to music alongside Ozzy Osborne, Bill Ward and Geezer Butler is well documented.

 Their work includes genre-defining releases such as their eponymous first album and its follow-up, chart-topper Paranoid, named for the song that remains their only UK top 20 single.

Having lost the tips of two of his fingers in an industrial accident at the age of 17, he was inspired to keep playing after listening to a recording of guitarist Django Reinhardt.

After being told the gypsy jazz great was only using two digits having been injured in a fire that left two of his fingers paralysed, Tony redoubled his efforts, going on to make musical history himself. 

He said: “Getting this award feels lovely. I’ve got five lifetime achievement awards now, but it’s  great – I think any recognition is fantastic, I love it.

“Music is a different way of life now to when we started. I’d always say, get a lawyer and then get going, to those beginning a career now. 

“My real advice though would be to love what you’re doing, enjoy it and then whatever else comes is a bonus. You have to enjoy what you do.

Paranoid the song was on the second album – we’d had the first one, which was in the charts for a long time and then we did Paranoid, which went to No.1.

“It was a throwaway single but it got to No. 4 – we didn’t have enough songs for the album and the producer said we needed another one, just a short track.

“I came up with this idea, then we played it and recorded it in a few minutes and that was that.

“The whole thing about this business is about believing in what you do. I have always believed in what we do and that’s why we’ve been around a long time. It’s because we don’t change from what we love.”

Cleveland Watkiss performs at Boisdale Of Canary Wharf

Cleveland Watkiss 

Jazz Artist Award

Hackney-born singer and composer Cleveland was named best jazz artist for 2022. Having studied at the London School Of Singing and subsequently at Guildhall School Of Music And Drama, his career took off in the 1980s as a member of the Jazz Warriors with the likes of Courtney Pine and Dennis Rollins.

He has since gone on to work with a diverse and varied collection of artists including The Who, Bjork, Bob Dylan, Art Blakey, Wynton Marsalis and Robbie Williams, to name just a few.

Cleveland said: “It’s always good to feel that your art and your work is appreciated. These awards are really encouraging, they give you a lift – especially in these tough times.

“It’s my wish and desire to keep performing and this award is just more encouragement to keep doing what I do.

“You know that saying – give people their flowers while they’re alive? Well not everyone gets those flowers, so I want to dedicate this to some of the people who inspired me coming up.

“There were a few people who passed away during the pandemic including my aunt, whose funeral I wasn’t able to attend because of Covid. She was like a second mother to me.

“She was one of these people who regardless of the situation would have a positive outlook on life. She was always encouraging us when we were growing up.

“I lost my father when I was nine and I stayed with her as a kid.

“She was always inspirational and, even though she suffered with illness, she’d lift you up.

“There’s other people too like Ray Carless, a fantastic tenor saxophonist in the community in Hackney where I grew up.

“He recently passed away but he was such an icon in terms of the work he did in east London and beyond.

“He was a hugely celebrated musician who played in some of the most iconic jazz bands in the UK. We’d be here all day if I sat here and named them – top artists like Adele and Elvin Jones.

“Ray was a big inspiration to me when I saw what he was doing. I watched him at Ronnie Scott’s when I was in my late teens and I thought: ‘Wow, if he could do that, playing with one of the greatest musicians in the world – Elvin Jones, who played with John Coltrane – then maybe I could too’. 

“I want to dedicate this to people like that – people who never really got their flowers when they were alive.”

Gina Larner belts out new single Heavy Heart

Gina Larner

Best Up And Coming Artist

Brighton born singer songwriter Gina is set to release her first and, as yet, untitled album later this year. 

She said: “It feels really good to win. I sang Heavy Heart, the first single from my new album, which should be out in a few weeks.

“I sing and write Americana and country pop.

“People often see the pink hair and assume punk, but I’ve just loved Americana and country since I was a kid – I really like Stevie Nicks, KT Tunstall and Kacey Musgraves and I listen to a bit of Dolly Parton too.

“I’ve been writing for a long time – don’t get me wrong, my songs were shit originally, 14-year-old me did not write bangers – now, hopefully, 24-year-old me is writing better songs.

“I like to think what I write is very honest – that’s what I aim for.

“I’ll be back at Boisdale supporting KT Tunstall when she plays here on November 11.”

KT Tunstall is set to perform at Boisdale on November 11

3 DIARY DATES FOR BOISDALE OF CANARY WHARF

Oct 25-29, 9pm, from £24

Audiences can expect jazz-funk and r’n’b from The Blackbyrds, who are set to play five nights at Boisdale Of Canary Wharf in October. Assembled in the mid-1970s in Washington DC by legendary trumpeter Donald Byrd, their output has been sampled by everyone from De La Soul to Massive Attack.

Nov 3, 9.30pm, from £49

The UK Queen Of Soul is set to bring her velvety vocals back to Canary Wharf. Known for hit singles including My One Temptation, Breathe Life Into Me and Where Is the Love, audiences can expect a track or two from her critically acclaimed album Gospel, released in 2020.

Nov 11, 9.30pm, from £75

Known for Suddenly I See and Big Black Horse And The Cherry Tree, the Scottish singer-songwriter returns to Cabot Square with support from award-winner Gina Larner.

Read more: Quiet Rebels invade the stage at The Albany

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How Fairgame is set to revolutionise competitive socialising

CEO Richard Hilton says the funfair-themed venue will feature games, street food and cocktails

Fairgame does give some cuddly bears away as prizes - image by Matt Grayson
Fairgame does give some cuddly bears away as prizes – image by Matt Grayson

Subscribe to Wharf Life’s weekly newsletter here

Fairgame is something fresh.

While competitive socialising has been around for a while in Canary Wharf, it’s almost as though Electric Shuffle and the brightly coloured minigolf by Craig And Karl, were gateway drugs.

This new venue, set to officially open on October 4, 2022, is a pure sugar rush of grown-up silliness.

Overseen by a cheerful, furry pink bear, who may have been to a few too many illegal raves in the 1990s, Fairgame is a vast, 20,000sq ft funfair-themed bar, playground and street-food hangout.

There are cocktails, pizza, nine games to try and Prosecco-infused candy floss.   

The venue’s owners have taken spaces once occupied by Davy’s, The Limehouse and The Merchant and knocked through to make a massive space with a terrace stretching down Fishermans Walk. 

Don’t worry too much about finding it, though. Helpfully there’s a five-metre rubber duck sat in the dock right outside.

That, in itself, is a statement both of location for the venue, but also of wider intent for Canary Wharf.

What better way to let London know the direction the estate is headed, than by pointing the way with a giant yellow duck?

Like the dock its aquatic landmark sits in, however, Fairgame is more than just the ersatz glamour of a dodgy funfair.

Behind the fun is a serious operation run by some big names and the activities are scrupulously honest.

Fairgame’s co-founders include Paul Campbell of Hill Capital Partners, who sits on the boards of Hawksmoor, The Alchemist and Blacklock, and music industry lawyer Andrew Myers.

But it’s Gymbox founder and now CEO of this new venture, Richard Hilton, who takes me on at Gopher Broke, the venue’s update of Whac-A-Mole.

Fairgame co-founder Richard Hilton aims his water gun - image by Matt Grayson
Fairgame co-founder Richard Hilton aims his water gun – image by Matt Grayson

“Fairgame is a revolution,” said the Watford-born entrepreneur.

“We want people who come here to feel elated. That goes for our staff too – it’s vital they enjoy what they’re doing to create that environment.

“When I was a little kid, I used to love going to the funfair.

“It would come round once a year and my parents would take me. The games were magical – the chance to win a prize. 

“When you transition to being a parent yourself you realise it’s really expensive and the experience is a bit grotty, but there’s still something magical about the games – you can’t help but love playing them and that’s what I want people to feel, here in Canary Wharf.”

While there’s a whiff of nostalgia about Fairgame – its tagline is that it’s the funfair “exactly like you don’t remember” – the games aren’t fixed or charged individually, they’re played purely for the pleasure of competition, although cuddly bears are given as prizes for those who do especially well.

“We’ve genuinely reinvented them,” said Richard.

“Every game has tech in it so people will be playing really slick games and competing.

“You can play in groups of two, five, 10, 15 or even 100 – which is great for a corporate day out – the number is unlimited.

“You’ll be able to see how you’ve done in individual games through our leader boards and overall, once you’ve played all nine.

“We incentivise people with the bears, but really it’s the joy of beating the people you’re with that you’re playing for.”

Players pay £13 per person, which gets then 75 minutes to tackle each of the nine games at the venue, twice.

Packages that include food and drink are also available.

There are nine games in total, which participants play twice - image by Matt Grayson
There are nine games in total, which participants play twice – image by Matt Grayson

Playing is not mandatory, however, and Wharfers are free simply to visit the venue for cocktails at the Bumper Bar or dishes from on-site vendors Burger And Beyond, Rudy’s Pizza Napoletana and Dos Mas Tacos.

Its terrace gets the sun in the evening and Fairgame plans to install covered seating and heaters for comfort.

Inside, visitors will find plenty of flashing lights, two bars, semi-private booths, a private events space, a candy floss and sweets bar and all the pun-tastic games. 

Fairgame has reimagined and re-branded a multitude of classics such as Lawn Of The Dead, inspired by crown green bowling, Pantry Pandemonium – a game where missiles are thrown to knock targets off shelves and Circus Freak, where contestants try to accurately aim a water gun to raise a clown’s head faster than their opponents.

It’s the variety that Richard thinks will be key to the venue’s success.

“I don’t have a favourite – I love them all,” he said. “That was the joy in selecting them – I chose the ones I enjoyed the most and was best at.

Final Furlong – our roller derby – is great and we also have one called Dunk The Junk, which hasn’t been made since the 1970s.

“You have to try and get as many balls as you can into these rubbish bins, but the lids keep opening and closing so you have to time it just right. I love it

“The majority come from the USA, but one – Phoney Island – our version of a duck shoot, comes from Oldham and is made by a guy who just takes joy in creating games. 

“They all test different abilities – shooting, throwing, hitting – the idea was to do something more stimulating than having a venue dedicated to one thing. 

“The reason funfair games are great is the variety, and nobody else has thought about putting them together like this in a circuit.”

Richard himself has history as an entrepreneur.

Having started out in the advertising world, he spotted Crunch while working in New York and created Gymbox in 2001 for the London market. 

Fairgame's five-metre high duck is outside the venue in the dock
Fairgame’s five-metre high duck is outside the venue in the dock

“I saw something in the States and wondered why nobody had done it in Britain,” said Richard, who sold most of his shares in 2016, while remaining a director of the company. 

“I was going to retire, but realised I was too young.

“My wife definitely wasn’t ready for me to give up work, so I began to look into something called competitive socialising.

“If I go out, I’m quite happy sitting in a pub and talking to a  friend, but the younger generation want a bit more. 

“So I had a go on one of the golf concepts but found it a bit repetitive.

“That’s where the idea for Fairgame came from.

“The reason we picked Canary Wharf for the first one is that it’s a really interesting area and now that Crossrail is here, it’s even more accessible.

“There’s the business community but with Wood Wharf and the areas around the estate, there’s a large residential population too.

“You’re getting brands like Hawksmoor and Patty&Bun that I don’t think would have opened a decade ago – it’s evolving and changing.

“I live on the other side of London and it’s not what I thought it would be. 

“That’s thanks to Canary Wharf Group – there’s a vision for the place and it’s going to get even better, especially now its five minutes from Liverpool Street and 13 from Tottenham Court Road.

“It’s an exciting journey when you think what it was like even five years ago and it’s great to be a part of it.”

Players of dunk the junk attempt to get balls into bins
Players of dunk the junk attempt to get balls into bins

Read more: How The PA Show Canary Wharf is bringing a community together

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

Subscribe To Wharf Life

Canary Wharf: How The PA Show Canary Wharf aims to bring a community together

Mash Media’s boutique event is set to be held at the East Wintergarden on Wednesday, November 2

The event will be hosted at Canary Wharf’s East Wintergarden

Subscribe to Wharf Life’s weekly newsletter here

“Community” is the word on the lips of Lisa Farnfield.

As Mash Media sales director, she’s responsible for organising the first PA Show Canary Wharf, which is set to take place on November 2 at the East Wintergarden in Bank Street – and she’s determined to make it a place of connection as well as business. 

Mash runs The PA Show at Excel – a nationwide gathering of those working as personal, executive and virtual assistants or office managers – which is gearing up for its 12th edition when it returns to Royal Docks in March.

Building on the success of this year’s show, the company decided to try something new in the interim.

“The PA Show Canary Wharf will be an intimate event for those working in the sector in London, that we’re holding due to popular demand,” said Lisa.

“It’s boutique – a way for people to come and meet suppliers, connect with like-minded people and learn from the great content we’ll be putting on.

“The East Wintergarden is a great venue, exactly the right size, and it has great facilities at the heart of Canary Wharf.

“There will be two theatres on the day, one focused on tech and the other on personal development.

“Speakers include Abigail Jones, an EA at Instagram, Lauren Bradley, founder and lead trainer at The Officials, Abigail Barnes founder and CEO at Success By Design Training and Sarah Howson and Marianne Whitlock – co-founders of Strategic PA Recruitment.

“It’s a chance for people to brush up on their skills and to come together – especially as being a PA, EA or VA can be an isolated position.

“The show is just in the run-up to Christmas and it will have a really special feel to it.

“We’ve got corporates and companies coming along – venues, restaurants, bars, hotels – a lovely selection of high quality businesses.

“Our focus will be the PA community and we’ll be running some great activities during the show, such as speed networking and a prize draw. 

“We’ll also be inviting everyone who attends to after-show drinks so that our visitors and exhibitors can wind down together and connect.

“That’s what people want and it’s our job as an organiser to tune into that – to make sure we have the right content and the right suppliers.

“Our experience with this new style of event will also feed into the main flagship show in March – our all-singing, all-dancing gathering of the sector nationally.”

Mash Media’s Lisa Farnfield – image by Matt Grayson

Visitors to the East Wintergarden will get access to The PA Show Passport allowing them to get stamps from exhibitors to qualify for a goody bag and entry into a prize draw. 

Prizes include a £500 gift card from passport sponsor Harrods Corporate Services and Eastbourne Tennis corporate hospitality tickets for four from Keith Prowse.

Exhibitor slots at the show have nearly sold out, with only a couple remaining.

Lisa, who used to live and work in Docklands, said: “I think that’s about location – being in Canary Wharf has drawn people’s attention.

“Live events are back and people want to go to them. It’s not just about putting on a show, it’s about putting on an experience.

“There’s so much change in this area, it’s important for people to know what’s coming up. 

“We want people to say: ‘Wow, that was a great experience’ – that’s our main aim with this more intimate show, a very select group of exhibitors and a layout that allows people to stay connected throughout the event.

“On a personal level, I’m thrilled to be back in Canary Wharf.

“There’s a real community here, not just for those who work here, but among those who live locally.

“It’s really meaningful to come back and deliver something like this here.”

Lisa said planning for this event had also informed how Mash will evolve the main PA Show when it returns to Excel from March 1-2.

“Because it takes place in spring it will have a different feel, but it will be a more intimate experience,” she said.

“We’ll be having five theatres but also more activities to attract a wider, larger audience.

“It’s about what we can do to make sure there’s a real buzz on the show floor. 

“Throughout there will be exhibitors that really pull people in and we’ll have the PA Passport and speed networking – some of the things we’ve developed for this smaller show.

“We’re always striving to ensure the layout and ingredients that go into the show are both as good as they can be so we deliver something that people want to return to again and again.”

  • PAs, EAs, VAs, office managers and those in similar roles can attend The PA Show Canary Wharf – sponsored by South Western Railway – for free.
  • Registration is essential for entry. Theatre sessions cost £42 including VAT. Visitors can get 10% off through Wharf Life with code 1009.

Read more: How Third Space helps Wharfers make the most of their time

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

Subscribe To Wharf Life

Canary Wharf: How The Pearson Room’s winter cocktails mix warmth and beauty

The Canada Square venue is offering seasonal flavours and a special offer for PAs and party planners

The Pearson Room’s Theo Damse

Subscribe to Wharf Life’s weekly newsletter here

Right now there are two things to tell you about The Pearson Room.

  • The first is that it’s just launched its new cocktail list for winter 2022, with the bar team working hard to come up with 14 drinks to tickle the tastebuds of thirsty Wharfers.

“I would describe it as focused on smoky, spicy and sweet flavours as those are right for this time of year,” said Theo Damse, assistant bar manager at The Pearson Room. 

“We try to make it so we have as little waste as possible behind the bar and we make use of as much of each ingredient as we can.”

That means the venue, which is located above Waitrose overlooking Canada Square, is all set for winter, with a special Christmas drink – Santa’s Little Helper – also in the pipeline for the festive season. 

General manager at The Pearson Room, Emilie Parker-Burrell said: “We like our menu to be original, creative and something you won’t find anywhere else. 

“The team have been amazing, coming up with all these drinks since we first talked about changing the menu in June.”

See below for our six picks from the new list.

  • Also on Wharfers’ radars should be the venue’s loyalty scheme, which applies to PAs, EAs and anyone working at a company who has responsibility for making corporate bookings.

“We’re calling it The Pearson Collective,” said Emilie.

“The way it works is that those on the scheme get points based on the number and size of booking that they make with us.

“Because we are owned by Third Space, those points can be used as credit at the club, Natural Fitness Food and Third Space Spa.

“You’d get one point for a booking for four people, which works out at £5.

“The Pearson Room is very flexible – it can handle small dinners right up to receptions for 350 people.

“If you booked exclusive hire of the whole venue, that would be 40 points, so £200 in credit. We want to reward those who are loyal to us – it makes sense if we give something back.”

Email events@thepearsonroom.co.uk for more information about The Pearson Collective

SIX OF THE BEST – OUR PEARSON ROOM PICKS

1. Cinema Seat – £14

Mezcal Montelobos, Cointreau, popcorn syrup, lime, pineapple juice

This punchy drink comes garnished with a few sweet kernels of popped corn and some sticky syrup to help the medicine go down

2. Fairy Belle – £12.50

Belle De Brillete, Benedictine, pistachio, pear, Prosecco

The ideal welcome drink for a festive bash, this slender, elegant flute comes with a couple of pistachio nuts and a crisp, clean flavour

3. First Frost – £11

Whitley Neill Violet Gin, violette liqueur, lavender

This pale purple drink lies as lightly on the tongue as the first whisper of ice crystals forming from the morning dew. A subtle cocktail in debt to the classic Aviation

4. Winter Drop – £14.50

Rémy Martin 1738 cinnamon, lemon, orange juice, fresh orange segments

This is a proper, grown-up drink served with slices of fun – literally three toasted orange segements dipped in sugar and cinnamon

5. Just Chill – £11

Ocho Tequila, watermelon liqueur, grenadine, watermelon syrup and chilli

This is the partygoer who makes an entrance in a stunning shade before hitting the dance floor to spice things up. Carefully balanced

6. Santa’s Little Helper – £14.50

Bruichladdich Port Charlotte, Mount Gay Rum, Cherry Heering (served hot)

Available from November, this brilliant, potent drink should be a Wharf rite of passage. Heady, smoky and warming for winter

Read more: How Third Space helps Wharfers make the most of their time

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com
Subscribe To Wharf Life

Canary Wharf: How Utilidex helps its customers manage their energy

Co-founder and director of the Level39-based company talks billing and climate change optimism

The topic of energy is ever-present in the headlines in 2022
The topic of energy is ever-present in the headlines in 2022

Subscribe to Wharf Life’s weekly newsletter here

The topic of energy is seldom out of the news at present.

There’s the government plan to cap household bills at an average of £2,500 through 2023 with six months of equivalent support for businesses at a cost of more than £100billion. 

Then there’s the longer term problem that, unless humanity brings down global carbon emissions by finding ways to generate the power we need in more environmentally friendly ways, then our activities on this planet will be the end of our species.

Whatever is going on in the market or with the planet, organisations’ ability to accurately know their own usage and impact is essential.

That’s where Utilidex comes in. Founded in 2012, the company is based at Level39, Canary Wharf’s tech community, spread across various floors of One Canada Square.

“We create software for businesses, the public sector and industry,” said co-founder and director Mike McCloskey.

“We do three things. Firstly, we do billing and, by default, bill validation for our customers.

“Secondly, we handle energy procurement – that means buying energy for the future for large corporates and industrials particularly.

“The reason we do that is so companies are less exposed to big changes in prices, to mitigate big shocks in the market.

“Then thirdly, from the data we receive, we create, assess and monitor the carbon footprint of an organisation based on the latest conversions.

“These actually change every year based on how much renewable energy is in the system.

“Once you have that data, which tends to be in half-hourly granularity in the UK, you can make observations – a business can monitor things like how much energy is being used when a property is vacant or a floor is empty in a building.

“You can work out things like energy intensity per square foot and then compare different buildings to see how they differ.

“That’s how you start to understand whether you’re wasting energy.

“Once you start looking at data in this highly granular form, then the observations become more interesting.

“These days, companies are devoting a bit more time to this – they are carbon aware – but even prior to that there was still a requirement for people working in facilities management to understand day-on-day, week-on-week, month-on-month, whether the organisation was making energy reductions and procuring power more effectively.

“These are the sorts of things we try to inform our customers about.

“With our software, it’s all about usability and understanding how the system works – getting as much benefit as you wish and deciding how much activity you can and want to devote to energy.

“In terms of value, we can measure the impact of projects and behavioural change – for example, swapping to LED light bulbs.

“The data can provide the justification for doing things like that.

“We also do the basic things like ensuring our customers’ bills are accurate.

Utilidex co-founder Mike McCloskey
Utilidex co-founder Mike McCloskey

“If your bill is £5million, then you’ll want to know if it’s correct or whether you’re under or over.

“It could be that a company is still being billed for a property it no longer owns, that the rates have changed or that the meter data is either not coming through or has been poorly estimated.

“There’s a lot of talk about energy suppliers over-billing, but in my experience, they’re just as likely to under-bill which is equally problematic if there’s a shock at the end of the year and it wasn’t in the budget.

“Traditionally much of this work was done manually, which was time consuming and prone to error, so we do it digitally.”

Utilidex, which has recently added water to the list of utilities its software supports, did not spring fully-formed from the minds of its founders – Mike and co-founder and CEO Richard Brys.

Instead it is a company where change and evolution have shaped its activities, growth and direction.

“When you start a business in the utility sector, especially if you’ve got some experience, you usually have a plan,” said Mike.

“But as the market evolves there has to be re-calibration and sometimes chucking everything out of the window and starting again.

“All these things happen in a dynamic fashion, but you have to adapt to those changes to stay in business. 

“We were very lucky. Our first two corporate customers – Bourne Leisure and Aviva – had massive environmental awareness in 2014 and still do today. 

“Their interest drove us into an area where we had to learn quite quickly what had to be done to support behavioural change in buildings.

“Nowadays, every organisation above a certain size in the UK has a carbon target.

“These are set at board level, so have to be adhered to, and there are lots of opportunities where our data can be used either by consultants, developers or sales providers to build a business case for a project.

“We want to build our business in the UK and grow it here – there’s a lot to do.”

One of the parts of its business  Utilidex hopes to expand is the ways it supports organisations to reduce their carbon emissions.

Mike says industrial companies will invest in making their own energy
Mike says industrial companies will invest in making their own energy

“I’m actually more optimistic now about climate change than I was eight months ago,” said Mike.

“Sadly, that’s down to the rocketing energy prices.

“They will cause a dark winter where energy conservation becomes really important for financial survival, be that for households or businesses.

“The impact of this will accelerate the process because it will force everybody’s hands and that should be a good thing for the planet.”

While Mike said there were no easy fixes for businesses facing escalating bills, he said some would be in a position to take action.

“It’s a massive problem and will need to be addressed in a variety of ways,” he said.

“One way for organisations to do that is to become both producers and consumers of energy as well as investing in batteries to help avoid peak rate tariffs.

“Where firms have the capital, now would be a really good time to invest in wind or solar – and make their own energy. That’s the way industrials will need to go.

“It’s also good because it creates additionality as well – there’s one more solar panel or wind turbine generating power that can be used or fed back into the grid.”

Read more: How Third Space helps Wharfers make the most of their time

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

Subscribe To Wharf Life

Canary Wharf: How Third Space can help Wharfers maximise their training days

Elite personal trainer Stephanie Whitehead talks gym workouts, top equipment and mental health

Third Space's Stephanie Whitehead
Third Space’s Stephanie Whitehead

Subscribe to Wharf Life’s weekly newsletter here

There’s more to going into work than toiling at a desk or moaning about your employer in the office kitchen.

It’s about coming to a different environment and being able to take advantage of facilities that simply don’t exist in the suburbs or the home counties.

Take Third Space in Canary Wharf, for example.

Set over three floors, it boasts more than 100,000sq ft of training space including a climbing wall, swimming pool, boxing ring and pretty much every piece of exercise equipment you can call to mind.

Regular readers of Wharf Life will already be familiar with the hundreds of classes it offers every week, with everything from Yoga and Pilates through to the epic Yard WOD set in its purpose-built CrossFit-style training area.

The club recently launched its autumn campaign, offering memberships with no joining fee, encouraging Wharfers to see its extensive facilities as an extra benefit to heading into work, as more and more people transition back to regular commuting.

Elite personal trainer at Third Space Canary Wharf, Stephanie Whitehead, said the benefits to exercising this way were clear.

“Training at the gym is very different from training at home,” she said.

“During lockdown, because I’m a trainer, I could be very resourceful and come up with great workouts using just one kettlebell and that would be great fun.

“But we don’t have to do that anymore. The difference here is, firstly, the environment. This isn’t working out on a mat on your kitchen floor.

“Here, you’re in amazing surroundings with people doing really cool things.  You’re somewhere else and focused – you’re ready to train.

Third Space Canary Wharf has received some recent upgrades including to its free weights area
Third Space Canary Wharf has received some recent upgrades including to its free weights area

“Secondly, it’s all the equipment. You’re not limited by what you have at home.

“If you haven’t been in a gym for a while, that can seem overwhelming – which is why having the input of a personal trainer is really important.

“Suppose, for example, you’re coming into the office a few days each week.

“We can put a programme together for you that fits that, tailored to maximise what you get out of each specific visit.

“Each trainer will have a different style and a different approach, but it’s our job to give you that clarity, structure and focus.

“It also prevents you just doing the things that you are good at, which can create imbalances in the body.

“My approach would be to work with a client on an all-round programme based on the number of days they are coming in to make sure all of their muscle groups are getting involved and we’re working on their whole body.

“For example, I’ll do strength training, but in terms of conditioning, I’ll always try to throw in bigger, full-movements like thrusters or squats.

“That way you get better results and the client gets more bang for their buck.

“I’d say a minimum of three visits a week is a good idea because that is just enough to build habit and consistency and it’s achievable.”

Stephanie says she believes in pushing herself and her clients
Stephanie says she believes in pushing herself and her clients

Stephanie has worked in the industry for more than a decade and has been a trainer at the Canary Wharf club for eight years.

She is also assistant fitness manager there, meaning she mentors new personal trainers as well as working directly with clients.

Having discovered a passion for fitness at university while studying psychology, she went on to compete in CrossFit before developing a career on the gym floor.

That broad background means she is well-placed to understand the benefits training can have on her clients’ mental health as well as their physical state.

“A lot of my clients would say they have very stressful jobs – lawyers who work really long hours, or bankers who might deal with mistakes involving millions of pounds – really high levels of pressure to deal with,” said Stephanie.

“Firstly, coming to the gym is a distraction and, secondly, it’s a complete break with everyday life.

“I always say to people that this is a place where they can leave work behind – one hour, which is just for them.

“No work, no phone if they want – just the training.

“Exercise is an outlet – a lot of my clients have a little vent at the beginning of their session and then forget the minutiae of the day.

“There’s also that feeling of achievement – getting that personal best on the 2k row or lifting heavier than ever before.

Third Space's recent upgrades include new pin-loaded weight machines
Third Space’s recent upgrades include new pin-loaded weight machines

“With consistency and discipline you will see results and that’s what’s so rewarding about it.

“It’s positive reinforcement and it’s just different from the feeling you get from, say, buying a nice pair of shoes.

“That can be great, but it wears off quite quickly, whereas the feeling you get from achieving in the gym, whether it’s building muscle or losing body fat, means you get fitter and stronger.”

Over the pandemic, many people will have naturally lost the habit of going to a gym and may be nervous about their ability to return to regular training. 

Stephanie said the best remedy was simply to start exercising, but not to worry about attaining a certain level of fitness before getting back in the gym. 

“Personal trainers are not like drill sergeants – we’re not going to go crazy at the beginning,” she said.

“Personal training is very tailored, so each individual client will have a different ability level. We’ll assess that in the beginning and we just go from there. 

“Every single person, no matter what strength or fitness level they’re at will certainly see progress by the end of a few months.

“It might be that that they’re moving better or they feel less out of breath. They might be stronger or feel better.

“But there’s definitely no minimum standard to start coming to the gym – any time is a good time to start.

“My tip would always be to increase frequency.

Stephanie says commuters can get great benefit from exercising three times a week
Stephanie says commuters can get great benefit from exercising three times a week

“If you’re going only once a week and progress seems slow, then going up to three times will be of benefit.

“It’s also important to not just do that same movements over and over. That’s where a personal trainer can really help.

“Personally, I like having a certain amount of pressure.

“That’s why I compete in CrossFit, because having that constant challenge to improve gives me a limitless reservoir of drive and motivation.

“My training philosophy has always been to push myself and, within their own limits, that’s how I work with my clients too.”

In addition to its Canary Wharf club, Third Space operates in the City and at Marylebone, Islington, Mayfair, Moorgate, Soho and Tower Bridge. 

  • Third Space is currently offering memberships to its clubs with no joining fee.
  • Other incentives include discounted personal training sessions, two complimentary guest passes to the club worth £50, a meal from Natural Fitness Food, 10% off at The Pearson Room and a 25% discount off the member’s first treatment or massage at the Third Space’s Canary Wharf Spa. 
  • Club membership at Canary Wharf costs £180 per person, per month. The cost of personal training sessions varies.

Read more: How Canary Wharf’s Junior Board is shaping the estate

Read Wharf Life’s e-edition here

Subscribe to Wharf Life’s weekly newsletter here

- Jon Massey is co-founder and editorial director of Wharf Life and writes about a wide range of subjects in Canary Wharf, Docklands and east London - contact via jon.massey@wharf-life.com

Subscribe To Wharf Life